
What Is HUB International?
HUB suits technology businesses seeking a specialist broker—its practice says it insures more than 5,000 technology companies; qualifying small accounts can use Insureon online, while mid-market buyers need an advisor.
HUB helps businesses arrange insurance through brokers and agents; reviewed product pages describe brokerage, not HUB as the insurer. Its subsidiaries hold licenses in various US states and Canadian provinces. 4,5,9Brand and parent identity as of 16 September 2026. Does not identify which subsidiary would appear on a California producer license or policy declarations.
HUB’s San Francisco Mission Street office describes commercial, personal and employee-benefits brokers working with Bay Area technology, venture-capital, healthcare, real-estate and construction clients, including startups. 1 That local presence is useful context; it is not, by itself, a California coverage map. 5
What Are the Pros and Cons of HUB International?
Pros
- Pro: A technology-specific catalogue is published, not only a generic liability list. The technology page groups professional liability/technology errors and omissions (E&O), cyber, directors and officers (D&O) and other management lines, transactional/warranty insurance, and people coverages such as workers’ compensation, benefits and key-person insurance. A founder comparing brokers can ask for that mix by name instead of inferring it from a homepage. 10
- Pro: Compensation methods are disclosed in one public document. HUB explains insurer-paid commissions, contingent and supplemental commissions, client fees on some complex placements, wholesale commissions, and enhanced pay from “Strategic Carriers.” You can use that page to ask how your proposal is paid, including whether a HUB wholesaler sits in the chain. 7
- Pro: There is a small-commercial digital path. HUB sends businesses with 50 or fewer employees or under $5 million in revenue to Insureon for an online quote, providing an online route for accounts that fit those criteria. 8 34
- Pro: Claims and certificate work are described as broker services. ProEx local teams mention certificates of insurance; the claims practice describes advocacy, TPA coordination and coverage-dispute support. Those are service scopes to confirm in an engagement letter, not proof of how any insurer will pay a claim. 16 32
Cons
- Con: The California producing entity for a HUB retail office is not named on the office pages. Terms say subsidiaries are licensed in various states. Insureon lists Specialty Program Group LLC (dba SPG Insurance Solutions) and California license 0L09546 for its digital agency. The producer entity and its current authority for a San Francisco engagement remain independently unverified. 5 35 38
- Con: Mid-market buying on hubinternational.com is an inquiry, not a priced offer. Product pages ask you to contact a broker. You cannot compare premiums, deductibles or binding speed from those pages alone. 8 11
- Con: Strategic-carrier incentives can affect which markets you see first. HUB says some insurers pay enhanced compensation and that a portion may be used to prioritize those markets. Ask which markets were approached and on what compensation terms. 7
- Con: Published claims statistics are marketing figures. The claims page cites process metrics such as 24-hour reporting turnaround. They are company-reported and do not establish how your claim would be handled. 32
How Does HUB International Work?
Small accounts meeting HUB’s size guidelines can start an online Insureon quote; other buyers contact a HUB broker or local office. The reviewed site does not offer a public self-serve bind route for mid-market programs. 8,11,12,13,10,6Public website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.
Small businesses may reach HUB through its digital Insureon route, acquired in 2022; Insureon and TechInsurance are associated with Specialty Program Group, so the retail account path may differ from HUB’s offices. 4,34,35,36,37Corporate-affiliation statements. Does not establish that every HUB office places business through Insureon, or that TechInsurance is a distinct California producer.
Insureon’s 2022 acquisition announcement said HUB would take the digital agency and brand while Bold Penguin took the technology platform, with Insureon operations placed in Specialty Program Group LLC. TechInsurance, which began as a technology-focused online agency, now describes itself as part of Insureon. A buyer using TechInsurance or Insureon is not automatically in the same servicing team as HUB’s Mission Street office. 36 37
What Coverage Does HUB International Offer, and Where?
Businesses can ask HUB about liability, property, workers’ comp, auto, cyber, D&O, professional liability, crime, fiduciary, bonds, malpractice, marine, equipment and transaction coverage, plus employee benefits; marketing pages do not establish exact forms or eligibility. 9,11,19,17,18,20,13,12,14,15,21,22,23,24,25,28,29,26,27,30,16Official product and casualty pages accessed 16 September 2026. Catalogue entries are brokerage offerings, not proof that a California startup can obtain each line on stated terms.
Technology companies can build programs around Tech E&O, cyber, D&O, workers’ comp, cargo, property, benefits and other listed risks; confirm which are relevant and available for your operations. 10Technology industry page inventory. Patent package is a HUB grouping label, not a finding that intellectual-property insurance is separately underwritten. Builders risk is listed there as a technology offering.
HUB’s 700+ North American offices and San Francisco locations provide local broker access, but do not establish product availability, insurer or California binding authority. 4,3,1,2Company-reported footprint and office directory. No 50-state product map was found on the reviewed HUB pages.
Ask which producer and surplus-lines entity will handle a California account: HUB does not name the entity for its San Francisco offices, while Insureon lists California license 0L09546 for SPG Insurance Solutions, not independently verified. 5,1,35,38Reviewed 16 September 2026. Interactive CDI search was not used to produce a screenshot or official abstract. No license number is independently verified here.
Workers’ compensation pages note that requirements and markets vary by state, including monopolistic-fund states. California workers’ compensation, surplus-lines use, and any non-admitted placement have to be confirmed on the proposal. 17
How Is HUB International Paid, and What Service Does It Provide?
Ask for compensation on your proposal: HUB says it receives insurer commissions, contingent and supplemental payments and sometimes client fees, may use affiliated wholesalers, and may earn administration or data fees; it publishes no standard rates. 7Firmwide compensation disclosure. Amounts for a given account are not disclosed on the public page.
HUB describes local account teams, claims and certificate tools, and renewal support for benefits; ask which service tier, tools and fees apply to your account. 16,33,30Company-described servicing capabilities. Client eligibility for RMIS or ProEx specialist teams is not defined on the public pages.
HUB says its claims team provides advocacy, dispute support and administration, with 225+ professionals and 24-hour reporting metrics; these are company-reported process claims, not a prediction of how your insurer will handle a loss. 32HUB claims-management service page. HUB is not identified as the claims-paying insurer. No assessment of claims-handling quality is made here.
HUB also markets employee-benefits consulting, including multi-year cost planning. Benefits agreements and property-and-casualty appointments can be separate. 30
What Should You Confirm in HUB International Quotes?
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Legal producer and license. Ask for the exact licensed entity, license number and surplus-lines status that will appear on California documents, and check them in the Department of Insurance record. The office address and Insureon’s published 0L09546 number are not substitutes for that check. 1 35
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Which channel you are in. Confirm whether the work is HUB retail, Insureon/SPG, a HUB wholesaler, or another affiliate, and who services certificates and claims. 8 7
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Issuing insurers and forms. HUB does not publish a complete carrier list. Insureon’s named examples apply to Insureon. Get specimen wording, limits, retentions and exclusions for D&O, E&O/cyber, workers’ compensation and any warranty or builders-risk cover. 7 34
Ask which insurers will quote your business: HUB says it accesses hundreds but focuses on strategic carriers that may pay enhanced compensation; public pages do not provide a complete panel or identify your issuing insurer. 7,19,27,28,16No verified HUB-wide carrier panel. Strategic-carrier focus is a compensation and placement practice, not a finding that only those markets are used.
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Compensation on your account. Ask for commission, contingent or supplemental amounts, client fees, wholesale layers and whether Strategic Carrier incentives applied. 7
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Service tools and claims path. If RMIS, ProEx specialists or the claims practice are part of the pitch, get eligibility, cost and who reports the claim to the insurer. 33 32
HUB International Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.
HUB International Review Score
Review Score
2 rated sources
Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.
Read HUB International reviewsHUB International Reliability Scores for 2026
Broker. HUB International Limited and relevant U.S. subsidiaries as a commercial insurance broker and consulting group for U.S. technology and middle-market property-casualty placements; no specific HUB office, producer entity or policy issuer is assigned from group-level pages.
HUB International Broker Reliability Score
This partial Broker Reliability Score covers disclosure clarity within the scope described on this page. Those factors make up 15% of the full score, normalized to a ten-point scale. The factors left out remain unknown, and evidence for one program does not describe another.
Scored entity unavailable
Sources for HUB International
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