HUB International vs Marsh: How Do They Compare for Business Insurance?

HUB offers technology brokerage and Insureon for some small accounts; Marsh provides technology, cyber and middle-market practices.

An Overview of HUB International and Marsh

A technology company comparing these brokers should identify the specific team that will place and service each line. HUB provides technology brokerage and routes some smaller accounts to Insureon; Marsh has technology, cyber and middle-market practices. 41 59 4 8 Choose HUB if its local or Insureon route fits your account; choose Marsh if you want its technology or cyber practice.

What Stands Out About HUB International and Marsh?

HUB International at a Glance

  • HUB’s technology practice serves startups and software, hardware and digital-media companies; HUB says it insures more than 5,000 technology businesses. 10Company-reportedIndustry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage.
  • Qualifying small businesses can use Insureon’s online quote path; other accounts work with a HUB advisor or local office, with no public self-serve bind path for mid-market programs. 8,11,12,13,10,6Company-reportedPublic website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.

Marsh at a Glance

  • Marsh helps companies across industries buy insurance and manage risk, with technology specialists and a U.S./Canada middle-market path through Marsh McLennan Agency. 39,41,56,58Company-reportedCompany-reported segmentation and industry marketing. Fortune 500 and revenue statistics on Marsh sites are not used here as independently verified. A middle-market MMA path is not proof that every early-stage Bay Area company will be accepted.
  • Marsh places cyber coverage and markets large digital-infrastructure property programs; MMA also brokers executive, property, casualty and benefits coverage. 46,62,42,43,41Company-reportedDirect practice and product pages. Technology-page FAQs about software BOP, fidelity or commercial auto were not used as offering proof. Stratus capacity is company-stated potential access, not a bound limit for a named insured.

HUB International vs Marsh Coverage Lines Compared

CoverageHUB InternationalMarsh
Builders riskListed 10HUB International arranges builders risk insurance.Listed 64Marsh McLennan Agency (MMA), a Marsh business, arranges builders risk insurance.
Business owner’s policyListed 18HUB International arranges business owner’s policies for small and midsized businesses.Not listed
Cargo and transitListed 28,10HUB International arranges cargo insurance.Not listed
Commercial autoListed 20HUB International arranges commercial auto insurance.Not listed
Commercial propertyListed 19HUB International arranges commercial property insurance.Listed 64,42,43Marsh arranges property insurance for digital infrastructure, and Marsh McLennan Agency (MMA), a Marsh business, arranges commercial property insurance.
CrimeListed 21,16HUB International arranges commercial crime insurance.Listed 63Marsh McLennan Agency (MMA), a Marsh business, arranges commercial crime insurance.
Cyber liabilityListed 13,10HUB International arranges cyber insurance.Listed 46,62Marsh arranges cyber insurance.
Directors and officersListed 12,10HUB International arranges directors and officers liability insurance.Listed 49,63Marsh arranges directors and officers liability insurance.
Employee health and benefitsListed 30,1HUB International arranges employee health and benefits programs.Listed 67,60,56Marsh McLennan Agency (MMA), a Marsh business, arranges employee health and benefits programs.
Employment practices liabilityListed 16,10HUB International arranges employment practices liability insurance.Listed 50,63Marsh arranges employment practices liability insurance.
Equipment breakdownListed 29HUB International arranges equipment breakdown insurance.Listed 42Marsh arranges equipment breakdown insurance, including for data centers.
Fidelity bondsListed 16HUB International arranges crime and fidelity coverage through its professional and executive risk practice.Listed 63Marsh McLennan Agency (MMA), a Marsh business, arranges commercial crime and fidelity coverage.
Fiduciary liabilityListed 22,16HUB International arranges fiduciary liability insurance.Listed 63Marsh McLennan Agency (MMA), a Marsh business, arranges fiduciary liability insurance.
General liabilityListed 11HUB International arranges general liability insurance.Listed 42Marsh arranges general liability insurance, including for data centers.
Hired and non-owned autoListed 20HUB International arranges hired and non-owned auto coverage through its commercial auto brokerage.Not listed
Intellectual propertyNot listedListed 63Marsh McLennan Agency (MMA), a Marsh business, arranges intellectual property insurance.
Key personListed 10HUB International arranges key person life and disability insurance.Not listed
Kidnap and ransomListed 23,16HUB International arranges kidnap and ransom insurance.Listed 63Marsh McLennan Agency (MMA), a Marsh business, arranges kidnap and ransom insurance.
Management liabilityListed 10,16HUB International arranges management liability insurance through its professional and executive risk practice.Listed 63,52Marsh arranges management liability insurance.
Media liabilityNot listedListed 63Marsh McLennan Agency (MMA), a Marsh business, arranges media liability insurance.
Medical malpracticeListed 25HUB International arranges medical professional liability insurance for health care professionals.Not listed
Product liabilityListed 27HUB International arranges product liability insurance.Not listed
Product recallListed 27HUB International arranges product recall insurance.Not listed
Professional errors and omissions (E&O)Listed 14,15HUB International arranges professional errors and omissions insurance.Listed 51,63Marsh arranges professional errors and omissions insurance.
Representations and warrantiesListed 26HUB International arranges representations and warranties insurance.Not listed
Surety bondsListed 24HUB International arranges surety bonds.Listed 42,66Marsh McLennan Agency (MMA), a Marsh business, arranges contract and commercial surety bonds.
Technology errors and omissions (E&O)Listed 10HUB International arranges technology errors and omissions insurance.Listed 42,51Marsh arranges technology errors and omissions insurance.
Tools, equipment and inland marineListed 28HUB International arranges inland marine insurance through its marine practice.Not listed
TruckingListed 20HUB International arranges trucking insurance.Not listed
Umbrella and excess liabilityListed 27HUB International arranges umbrella and excess liability insurance.Not listed
Virtual care and telehealthListed 31HUB International arranges virtual care insurance for health care organizations.Not listed
Workers’ compensationListed 17HUB International arranges workers’ compensation insurance.Listed 65Marsh McLennan Agency (MMA), a Marsh business, arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

HUB International and Marsh Coverage, Line by Line

Open what HUB International and Marsh each publish for one coverage line.

HUB International and Marsh Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

HUB International and Marsh Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

HUB International Review Score

5.6/ 10

Review Score

2 rated sources

Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.

Read HUB International reviews

Marsh Review Score

5.8/ 10

Review Score

2 rated sources

Marsh’s global Trustpilot profile has a poor 1.3/5 score. Treat it as a service warning to investigate with your proposed team; it does not isolate US commercial accounts.

Read Marsh reviews

Key Differences Between HUB International and Marsh

Which Name on the Appointment

Marsh’s US compensation guide says Marsh is a broker that places coverage for clients and is not the issuing insurer. 56 55 HUB likewise describes itself as a broker whose subsidiaries place insurer-issued policies. 4 5

Marsh’s producer identity and California license status remain partly unresolved, as does HUB’s unnamed San Francisco producer. MMA is a distinct Marsh McLennan retail brand. 60 1

Technology and Cyber Depth in Public Copy

Marsh markets large digital-infrastructure and cyber placement through dedicated practices. HUB markets a technology catalogue and ProEx. Public specialty branding is not a capacity guarantee. 46 10

How a Mid-Market File Enters

Marsh uses contact-select and business-form paths plus MMA intake. HUB uses Contact Us and the Insureon gate. A company that meets HUB’s size tests, or MMA’s mid-market intake, may not land in Marsh’s global cyber practice. 54 8

Transparency Documents

Marsh publishes compensation-guide and transparency materials. HUB publishes How We Get Paid. Compare them on wholesale, contingents and affiliated markets. 56 7

Claims

Both describe broker claims management. Marsh has cyber-claims and general claims-management materials. HUB has a multi-line claims practice. The insurer still pays. 48 32

What Should You Confirm in HUB International and Marsh Quotes?

  • Marsh versus MMA versus HUB versus Insureon as producer. 61 35

  • California license for the chosen entity. 70 38

  • Compensation exhibit matching the published guides. 55 7

HUB International vs Marsh Services Compared

What each provider says about the services you may need

CriteriaHUB InternationalMarsh
Business role

HUB helps businesses arrange insurance through brokers and agents; reviewed product pages describe brokerage, not HUB as the insurer. Its subsidiaries hold licenses in various US states and Canadian provinces. 4,5,9Company-reportedBrand and parent identity as of 16 September 2026. Does not identify which subsidiary would appear on a California producer license or policy declarations.

Small businesses may reach HUB through its digital Insureon route, acquired in 2022; Insureon and TechInsurance are associated with Specialty Program Group, so the retail account path may differ from HUB’s offices. 4,34,35,36,37Company-reportedCorporate-affiliation statements. Does not establish that every HUB office places business through Insureon, or that TechInsurance is a distinct California producer.

Marsh’s US compensation guide states that, as an insurance broker, Marsh’s role is to facilitate placement of insurance coverage on behalf of clients. The transparency page describes determining appropriate insurers and negotiating with those insurers. Marsh is not identified in these sources as the insurer that issues or pays the policy. 56,55,40Company-reportedUS client-compensation and transparency disclosures. Affinity/Amazon administrator language is a separate program role and is not treated as the default retail relationship.

Current Marsh materials use more than one US legal name. The compensation guide (copyright 2024, Marsh LLC) refers to Marsh LLC and Marsh USA LLC entering client agreements. The transparency page instead names Marsh LLC and Marsh USA Inc. Marsh McLennan Agency is described as a wholly owned Marsh subsidiary. A 2006 California decision caption used MARSH USA, INC., dba MARSH RISK AND INSURANCE SERVICES, license 0437153. Confirm the exact contracting producer on the proposal and license documents; current California license status remains unverified. 56,55,57,58,39,69Conflicting sourcesUnresolved Inc. versus LLC naming. Affinity’s Marsh USA LLC license table is company-reported as of 8 March 2024 and is not a CDI live lookup. Brand unification in January 2026 is described as a brand change, not a change in business structure.

Customer focus

Bay Area technology, venture-capital, healthcare, life-sciences, real-estate and construction businesses can contact HUB’s San Francisco team; this is a local service description, not a product eligibility list. 1,2Company-reportedHUB International San Francisco office page at 201 Mission Street. A separate 44 Montgomery Street office describes contractor bonding and City of San Francisco contractor-development work under a Merriwether & Williams history.

Technology companies can ask HUB about E&O, cyber, D&O, transactional coverage, workers’ compensation and benefits; HUB says it currently insures 5,000+ technology companies, a company-reported figure. 10Company-reportedIndustry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage.

Businesses with 50 or fewer employees or under $5 million revenue are directed by HUB to Insureon’s online quote; larger or different commercial accounts go to HUB advisors. These are routing guidelines, not a legal small-business definition. 8Company-reportedHUB contact-us Business Solutions copy as of 16 September 2026. Actual Insureon underwriting appetite can differ by product and insurer.

Marsh describes itself as a global insurance broker and risk advisor. Its homepage says it advises clients in 130 countries across industries that include technology. US broking is organized in segments: Risk Management (including large, complex programs), Corporate (midsize domestic firms), Marsh McLennan Agency (middle-market companies in the United States and Canada), and Affinity programs. The Technology Practice is the industry team that markets data-center, fintech and digital-infrastructure work. Public pages do not publish a minimum premium, employee count or California-startup eligibility rule. 39,41,56,58Company-reportedCompany-reported segmentation and industry marketing. Fortune 500 and revenue statistics on Marsh sites are not used here as independently verified. A middle-market MMA path is not proof that every early-stage Bay Area company will be accepted.

Application process

Small accounts meeting HUB’s size guidelines can start an online Insureon quote; other buyers contact a HUB broker or local office. The reviewed site does not offer a public self-serve bind route for mid-market programs. 8,11,12,13,10,6Company-reportedPublic website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.

The public Marsh path to speak with a broker is an inquiry, not an online bind. Contact pages ask you to choose an inquiry type, including a sales or RFP route. The business-inquiry page says to complete a form and that a representative will respond within 48 hours; it points existing-policy certificate, billing and policy questions elsewhere. The inquiry page does not display premiums or bind coverage. The 48-hour response time is a company statement, not a binding or service guarantee. 53,54,59Company-reportedInspected public contact-select and business-form pages on 16 September 2026 without submitting information. MMA has a separate contact page. Inquiry is not a completed insurance application.

Marsh describes a broker-led placement: identifying insurers for the risk, negotiating coverage and price, and, in core US broking segments, disclosing quotes and premium indications received. It may share incumbent or competing insurer names, pricing objectives, expiring terms, or give an insurer a last look when it believes that is in the client’s interest or the client instructs it. Those market practices are disclosure statements, not a guaranteed outcome or turnaround. 56,55Company-reportedCompensation guide transparency pledges and market-activity list. Not observed live placements.

Fees and compensation

Ask for compensation on your proposal: HUB says it receives insurer commissions, contingent and supplemental payments and sometimes client fees, may use affiliated wholesalers, and may earn administration or data fees; it publishes no standard rates. 7Company-reportedFirmwide compensation disclosure. Amounts for a given account are not disclosed on the public page.

Marsh’s US compensation guide says it may be paid by insurer retail commissions, client fees (often in a written Client Service Agreement, sometimes crediting commissions), wholesale commissions, insurer consulting compensation, supplemental commissions, compensation for facilities or other insurer arrangements, interest on premium accounts, and other benefits. Marsh says it does not accept contingent commissions on domestic placements for US clients in core broking operations, except for employee health and benefits or when acting as managing general agent or underwriting manager; Marsh McLennan Agency does accept contingent commissions. Standard public premium ranges or a startup fee schedule were not found. Request an account-specific disclosure of commissions, fees, contingent or supplemental amounts, premium finance charges and any affiliated-market compensation. 56,55,68Company-reportedUS compensation guide as of the 2024 copyright PDF retrieved 16 September 2026. MMA’s 2026 guide landing page was reviewed; the MMA PDF itself was not fully extracted. Absence of a public price is not zero cost.

Claims assistance

HUB says its claims team provides advocacy, dispute support and administration, with 225+ professionals and 24-hour reporting metrics; these are company-reported process claims, not a prediction of how your insurer will handle a loss. 32Company-reportedHUB claims-management service page. HUB is not identified as the claims-paying insurer. No assessment of claims-handling quality is made here.

Marsh’s Claims Management service describes acting as an advisor among the business, insurer and third-party administrator: preparing, presenting and negotiating claims. Its cyber claims-advocacy page says specialists review claims, support litigation management, develop proof of loss with forensic accountants and advocate with insurers. MMA similarly describes claims advocacy as a carrier liaison on cyber matters and as part of property and casualty service. These are descriptions of assistance. They do not establish that Marsh pays claims, that a claim will be covered, or that recovery amounts cited in marketing were independently checked. 48,47,62,65Company-reportedCompany-reported advocacy. The cyber page’s “recovering billions” language is not adopted as a verified performance statistic.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to HUB International vs Marsh

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  • Compare AIG’s insurer group with Marsh’s segmented brokerage and risk-advisory routes for a growing or complex business.

  • HUB routes some small-commercial inquiries to Insureon; its technology team and Alliance Risk offer different account paths.

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