At-Bay vs HUB International: How Do They Compare for Business Insurance?

Technology firms seeking specialist cyber and E&O can approach At-Bay through a broker; HUB offers broader local brokerage and routes some small businesses to Insureon.

An Overview of At-Bay and HUB International

A small business contacting HUB may be routed to its Insureon path, while an At-Bay policy requires broker access; determine who will manage the account before comparing cyber or technology wording. 1 6 17 22 21 Choose At-Bay if you need broker-accessed specialist cyber or technology coverage; choose HUB if property, liability and other commercial lines need local coordination.

What Stands Out About At-Bay and HUB International?

At-Bay at a Glance

  • Combine technology E&O and cyber protection in one policy. 2Company-reportedProduct highlights, not an issued policy or universal contract coverage.
  • Eligible policyholders get monitoring, training and cyber-advisor access; managed detection and response costs extra. 7Company-reportedCurrent service descriptions and footnotes; no claims of effectiveness or independent testing.

HUB International at a Glance

  • HUB’s technology practice serves startups and software, hardware and digital-media companies; HUB says it insures more than 5,000 technology businesses. 23Company-reportedIndustry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage.
  • Qualifying small businesses can use Insureon’s online quote path; other accounts work with a HUB advisor or local office, with no public self-serve bind path for mid-market programs. 21,24,25,26,23,19Company-reportedPublic website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.

At-Bay vs HUB International Coverage Lines Compared

CoverageAt-BayHUB International
Builders riskNot listedListed 23HUB International arranges builders risk insurance.
Business owner’s policyNot listedListed 31HUB International arranges business owner’s policies for small and midsized businesses.
Cargo and transitNot listedListed 41,23HUB International arranges cargo insurance.
Commercial autoNot listedListed 33HUB International arranges commercial auto insurance.
Commercial propertyNot listedListed 32HUB International arranges commercial property insurance.
CrimeNot listedListed 34,29HUB International arranges commercial crime insurance.
Cyber liabilityListed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion.Listed 26,23HUB International arranges cyber insurance.
Directors and officersNot listedListed 25,23HUB International arranges directors and officers liability insurance.
Employee health and benefitsNot listedListed 43,14HUB International arranges employee health and benefits programs.
Employment practices liabilityNot listedListed 29,23HUB International arranges employment practices liability insurance.
Equipment breakdownNot listedListed 42HUB International arranges equipment breakdown insurance.
Fidelity bondsNot listedListed 29HUB International arranges crime and fidelity coverage through its professional and executive risk practice.
Fiduciary liabilityNot listedListed 35,29HUB International arranges fiduciary liability insurance.
General liabilityNot listedListed 24HUB International arranges general liability insurance.
Hired and non-owned autoNot listedListed 33HUB International arranges hired and non-owned auto coverage through its commercial auto brokerage.
Key personNot listedListed 23HUB International arranges key person life and disability insurance.
Kidnap and ransomNot listedListed 36,29HUB International arranges kidnap and ransom insurance.
Management liabilityNot listedListed 23,29HUB International arranges management liability insurance through its professional and executive risk practice.
Medical malpracticeNot listedListed 38HUB International arranges medical professional liability insurance for health care professionals.
Product liabilityNot listedListed 40HUB International arranges product liability insurance.
Product recallNot listedListed 40HUB International arranges product recall insurance.
Professional errors and omissions (E&O)Listed 4At-Bay offers primary miscellaneous professional liability insurance.Listed 27,28HUB International arranges professional errors and omissions insurance.
Representations and warrantiesNot listedListed 39HUB International arranges representations and warranties insurance.
Surety bondsNot listedListed 37HUB International arranges surety bonds.
Technology errors and omissions (E&O)Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion.Listed 23HUB International arranges technology errors and omissions insurance.
Tools, equipment and inland marineNot listedListed 41HUB International arranges inland marine insurance through its marine practice.
TruckingNot listedListed 33HUB International arranges trucking insurance.
Umbrella and excess liabilityNot listedListed 40HUB International arranges umbrella and excess liability insurance.
Virtual care and telehealthNot listedListed 44HUB International arranges virtual care insurance for health care organizations.
Workers’ compensationNot listedListed 30HUB International arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

At-Bay and HUB International Coverage, Line by Line

Open what At-Bay and HUB International each publish for one coverage line.

At-Bay and HUB International Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

At-Bay and HUB International Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

At-Bay Review Score

9.5/ 10

Review Score

2 rated sources

At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.

Read At-Bay reviews

HUB International Review Score

5.6/ 10

Review Score

2 rated sources

Customers who reviewed HUB on BBB rate it 1 out of 5, but that is only 7 reviews for a very large broker. BBB's own business grade is A-.

Read HUB International reviews

Key Differences Between At-Bay and HUB International

Website Routing Is Not an Underwriting Decision

HUB’s small-commercial gate refers to businesses with 50 or fewer employees or revenue below $5 million. That directs the inquiry; it does not establish eligibility for every listed coverage or guarantee a local advisory team. Ask which producer will handle the account, what review is included and when it would move to another service channel. 21

HUB’s Insureon affiliation and TechInsurance’s use of that platform matter if the finance team solicits several proposals. Ask whether submissions overlap and who controls each market approach. At-Bay may be a product a broker investigates, but no reviewed public document establishes access through the particular HUB channel offered here. 49 50 6

Program Administration and Cyber Security Are Different Scopes

HUB describes risk-information services with differing service levels and claims-management assistance. At-Bay’s Stance services focus on security controls and guidance. A startup should specify which HUB tools and advisers are included, what At-Bay’s Stance Embedded Security Fee and Endorsement include, and whether optional MDR is separately purchased; do not treat either group’s full capabilities as standard features of a small-business policy. 46 45 7

What Should You Confirm in At-Bay and HUB International Insurance Quotes?

Request the assigned producer, service tier, submission list, insurer and California acceptance. Obtain compensation details, including any affiliate involvement, separately from policy and security charges. HUB’s local presence does not by itself resolve the legal placement route. 20 14 5

At-Bay vs HUB International Services Compared

What each provider says about the services you may need

CriteriaAt-BayHUB International
Business role

At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reportedUS brand and disclosed producer; company statements, not regulatory verification.

HUB helps businesses arrange insurance through brokers and agents; reviewed product pages describe brokerage, not HUB as the insurer. Its subsidiaries hold licenses in various US states and Canadian provinces. 17,18,22Company-reportedBrand and parent identity as of 16 September 2026. Does not identify which subsidiary would appear on a California producer license or policy declarations.

Small businesses may reach HUB through its digital Insureon route, acquired in 2022; Insureon and TechInsurance are associated with Specialty Program Group, so the retail account path may differ from HUB’s offices. 17,47,48,49,50Company-reportedCorporate-affiliation statements. Does not establish that every HUB office places business through Insureon, or that TechInsurance is a distinct California producer.

Customer focus

Large technology companies may fit At-Bay’s published Tech E&O appetite, but the quote route matters: its product page lists up to $5 billion revenue and $10 million limits, while its broker platform lists $100 million and $3 million. These are ceilings, not guaranteed offers. 2Company-reportedCurrent product-page appetite; no inference of pre-revenue, industry-specific or California eligibility.

A September 2023 Tech E&O appetite PDF still accessible on At-Bay’s site has lower revenue and limit ceilings than the current product page and lists restricted classes including autonomous AI. It should not be treated as current eligibility guidance; ask underwriting for the applicable appetite version. 12,2Company-reportedLegacy document has inconsistent autoquote revenue figures internally. Current HTML controls description of advertised ceilings, but current class eligibility remains unresolved.

Bay Area technology, venture-capital, healthcare, life-sciences, real-estate and construction businesses can contact HUB’s San Francisco team; this is a local service description, not a product eligibility list. 14,15Company-reportedHUB International San Francisco office page at 201 Mission Street. A separate 44 Montgomery Street office describes contractor bonding and City of San Francisco contractor-development work under a Merriwether & Williams history.

Technology companies can ask HUB about E&O, cyber, D&O, transactional coverage, workers’ compensation and benefits; HUB says it currently insures 5,000+ technology companies, a company-reported figure. 23Company-reportedIndustry marketing page only. Does not establish California eligibility, insurer panels or policy wording for any named coverage.

Businesses with 50 or fewer employees or under $5 million revenue are directed by HUB to Insureon’s online quote; larger or different commercial accounts go to HUB advisors. These are routing guidelines, not a legal small-business definition. 21Company-reportedHUB contact-us Business Solutions copy as of 16 September 2026. Actual Insureon underwriting appetite can differ by product and insurer.

Application process

An online quote is not bound coverage; At-Bay’s broker process still requires application review, chosen limits and retentions, documents, effective date, contingencies and signatures before binding. 6,4Company-reportedPublic broker workflow; no application submitted and no speed guarantee inferred.

Small accounts meeting HUB’s size guidelines can start an online Insureon quote; other buyers contact a HUB broker or local office. The reviewed site does not offer a public self-serve bind route for mid-market programs. 21,24,25,26,23,19Company-reportedPublic website paths as of 16 September 2026. No application was submitted. Insureon’s own site is a separate digital agency flow.

Servicing and renewals

Eligible policies may include Stance monitoring, fraud defense, employee training and cyber-advisor access, but the Embedded Security Fee and endorsement apply; MDR is a separate purchase from At-Bay Security, LLC. 7Company-reportedCurrent service descriptions and footnotes; no claims of effectiveness or independent testing.

You can buy optional MDR for endpoint and email protection, or MXDR for endpoint, email, identity and cloud; At-Bay says these can be bought beyond policyholders too. Confirm service eligibility and any conditional coverage enhancements or premium credits. 7Company-reportedSecurity services, not additional insurance coverage lines; comparable approved solutions may also qualify.

Avoid an unwanted automatic renewal by confirming your dashboard route and deadlines: At-Bay describes rapid and manual renewals, and says rapid renewals bind automatically 15 days before expiry. 6Company-reportedCompany-described workflow; no promise of unchanged renewal price or terms.

HUB describes local account teams, claims and certificate tools, and renewal support for benefits; ask which service tier, tools and fees apply to your account. 29,46,43Company-reportedCompany-described servicing capabilities. Client eligibility for RMIS or ProEx specialist teams is not defined on the public pages.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to At-Bay vs HUB International

  • At-Bay publishes cyber, technology E&O and professional-liability routes with security services; AIG lists broader commercial products and broker tools.

  • Compare AIG’s insurer-led commercial offerings with HUB’s brokerage and small-account routing, including where each path may suit a technology business.

  • At-Bay's technology E&O discusses service-credit claims and separate Stance security services; Alliance Risk reviews technology contracts and existing coverage.

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