CFC vs
The Hartford
Compare CFC technology insurance with Hartford’s SaaS, BOP and FailSafe routes without assuming California EPL is included.
Introduction
A SaaS founder buying an office policy may encounter a cyber add-on before a dedicated technology liability proposal. The Hartford’s pages distinguish BOP cyber, CyberChoice First Response and FailSafe Technology E&O. CFC describes a technology package with E&O and cyber features. The useful comparison is therefore between specified forms, not between a basic office quote and an unspecified “technology” bundle. 42 2
Where Each Provider Shines
Where CFC Shines
Where The Hartford Shines
- The Hartford designs small-business packages for SaaS and other software companies, typically starting from a business owner’s policy. 30,31,53,52
- Small-business buyers can start an online quote-and-buy flow or call, or use an independent Hartford agent; commercial auto is not sold on that self-serve path. 31,30,37,36,46,48
Coverage Comparison
| Coverage Type | CFC | The Hartford |
|---|---|---|
| Business owner’s policy | Not listed | Listed 38,30 |
| Commercial auto | Not listed | Listed 46,30 |
| Commercial property | Listed 13 | Listed 40,30 |
| Crime | Listed 11,23 | Listed 48 |
| Cyber liability | Listed 9 | Listed 42,30 |
| Directors and officers | Listed 11 | Listed 48,49 |
| Employee health and benefits | Not listed | Listed 53 |
| Employment practices liability | Listed 11 | Listed 45,30 |
| Fiduciary liability | Listed 11 | Listed 48 |
| General liability | Listed 13 | Listed 39,30 |
| Hired and non-owned auto | Not listed | Listed 47,46 |
| Intellectual property | Listed 14 | Not listed |
| Kidnap and ransom | Listed 15 | Listed 48 |
| Management liability | Listed 10 | Listed 48 |
| Media liability | Listed 21 | Not listed |
| Medical malpractice | Listed 20 | Not listed |
| Product liability | Listed 22 | Not listed |
| Product recall | Listed 16 | Not listed |
| Professional liability / E&O | Listed 12 | Listed 44 |
| Representations and warranties | Listed 17 | Not listed |
| Technology errors and omissions | Listed 2 | Listed 43,42 |
| Tools, equipment and inland marine | Not listed | Listed 52 |
| Umbrella and excess liability | Listed 18 | Listed 50,51 |
| Virtual care and telehealth | Listed 19 | Not listed |
| Workers’ compensation | Not listed | Listed 41,30 |
Listed products and programs, including policies arranged through insurers or partners. Optional endorsements are discussed in the analysis below. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.
Key Differences Between CFC and the Hartford
Start with the Loss the Software Business Needs Insured
The Hartford’s SaaS page presents a BOP foundation, while its FailSafe materials address technology liability, privacy/network security, media and IP features. Those are distinct product descriptions. A customer allegation that the software failed should be tested against technology E&O wording; the presence of a data-breach add-on does not establish equivalent protection. CFC’s combined brochure is also only a description until the proposed form and endorsements are supplied. 30 43 2
The Hartford’s catalogue includes workers’ compensation and other small-business lines, while its management-liability page directs buyers to an agent. The finance team should separate the office and payroll purchase from any board or employment-liability decision, even if one brand appears throughout the proposal. 41 48
California Restrictions Need Their Exact Boundaries Preserved
The Hartford’s EPL page says built-in EPL is unavailable in California and that the described program does not apply to EPL written there. That does not establish that every separately structured California EPL placement is unavailable. CFC’s reviewed US management-liability brochure declines California-domiciled business, a restriction on that offering rather than its entire technology catalogue. Neither brand’s broader marketing resolves the startup’s employment or board requirements. 45 11
The Hartford has a California small-business page and independently documented authorization for Hartford Fire. Those are useful route indicators, but do not select the writing affiliate or prove acceptance of a particular FailSafe risk. CFC’s technology-specific California route remains unresolved. 32 57 4
Online Purchase Does Not Describe Every Product’s Route
The Hartford’s public small-business portal shows quote-and-buy steps, and buyers can also use an agent or phone. Its commercial-auto page says that coverage is not currently offered through the small-business online route. CFC’s technology application is returned to a broker. Compare the path needed for the actual insurance schedule, rather than applying an online speed claim to every line. 37 36 46 3
What to Confirm in Quotes
- Is the proposal BOP cyber, standalone cyber, FailSafe or a CFC technology form, and what software-performance claims does it address?
- What specific California EPL and D&O route is proposed, with separate limits and exclusions stated?
- Which lines can actually be bound online, which need an agent, and what producer fees or commissions apply beyond quoted premium?
Service Comparison
CFC vs The Hartford: documented services and availability
| Criteria | CFC | The Hartford |
|---|---|---|
| Coverage lines | CFC’s U.S. technology brochure describes errors and omissions, cyber, media/IP infringement and general liability protection, including liability arising from client contract breaches. The brochure describes a package; the quote and wording determine which sections and exclusions apply. 2 CFC’s U.S. cyber catalogue lists Cyber Proactive Response, admitted cyber, Corporate cyber and cyber excess. These are distinct offerings; an admitted label on the website does not establish California eligibility or identical wording across products. 9 CFC markets management liability covering directors and officers, employment practices, fiduciary exposures and crime, and separately lists Side A DIC excess protection for directors and officers. Its U.S. management-liability brochure declines California-domiciled business; do not read these catalogue entries as California availability. 10,11 CFC separately markets intellectual-property insurance for infringement defense, enforcement and related IP risks, including patent exposures. Its scope should be compared with the narrower IP provisions in any technology quote. 14,2 CFC offers fintech insurance combining financial and technology liability with other financial-sector risks, eHealth for digital-health businesses, and life-science packages for businesses such as device or drug developers and nutraceutical companies. These sector products require their own underwriting and terms. 23,19,22 CFC’s U.S. product pages also market professional E&O, property and general liability, media liability, medical malpractice, product recall, kidnap and ransom, and umbrella protection over professional liability, general liability or cyber. This catalogue does not mean every line is included in a technology policy or available for every California risk. 12,13,21,20,16,15,18 CFC markets representations and warranties insurance, small-business buyer and seller protection, and secondary-liquidity transaction solutions. These are transaction-specific products rather than ordinary operating-company liability coverage. 17 Other CFC specialty offerings include carbon-credit delivery, cancellation and lender non-payment insurance; a CORSIA guarantee product; standalone sexual abuse and molestation liability through Safeprotect; terrorism insurance; and marine hull-war and kidnap-and-ransom cover. Their presence on the U.S. site does not resolve California placement eligibility. 25,26,27,28 | Documented Hartford offerings for businesses include a business owner’s policy (general liability, commercial property and business income), stand-alone general liability and commercial property, workers’ compensation, cyber (including BOP data-breach add-ons, CyberChoice First Response and FailSafe Technology E&O), miscellaneous professional liability, employment practices liability, commercial auto and hired/non-owned auto, management-liability packages (Private Choice Premier: directors and officers, EPL, fiduciary, crime, kidnap and ransom), commercial umbrella, employee benefits, and inland marine for midsize and large accounts. Actual forms, limits and availability vary by product, state and underwriting. 30,38,42,43,44,45,46,47,48,50,53,52 The Hartford’s employment-practices page states there is no built-in EPL coverage in California, Minnesota, North Dakota or New York, and that the EPL program described on that page does not apply to EPL coverage written in California. Coverages also vary by state and class. 45 |
| Availability | CFC reports that CFC USA, Inc. holds producer licenses in all 50 states and Washington, D.C., plus excess and surplus lines authorization in California, Georgia, New York and Texas. It identifies its California licensing name as CFC General Insurance Agency, Inc. This is CFC’s disclosure, not an independently checked California license record or confirmation of product eligibility. 4 CFC’s January 2026 U.S. management-liability brochure lists California-domiciled business and standalone employment practices liability under risks it declines. This restriction is specific to the described management-liability offering; it does not establish a California exclusion for every CFC product. 11 The reviewed U.S. technology page, brochure and application do not establish the currently available admitted or surplus-lines route for a particular California startup. CFC announced admitted technology E&O in 2023, but the reviewed materials do not supply a current California product eligibility schedule. 1,2,3,29 | The Hartford states that products are not available in all states or for all businesses, and that listing a writing company as authorized to transact insurance does not guarantee that coverage will be offered. Workers’ compensation pages also say that in some states coverage can be bought only from a state-run program, not from a private insurer such as The Hartford. 31,33,41,38 The Hartford operates a California small-business insurance page that lists BOP, general liability, workers’ compensation, commercial auto, commercial property and professional liability and says California buyers can get a quote online or by phone. Hartford Fire Insurance Company is independently listed by the California Department of Insurance as an authorized property-and-casualty insurer (NAIC 19682). Those facts do not identify which affiliate would issue a particular California policy or whether a given SaaS risk will be accepted. 32,57,33 |
| Application process | The U.S. technology application asks a senior staff member to complete it and return it to the company’s insurance broker. It requests revenue, funding, subsidiaries, products, major contracts, security controls, IP procedures and claims history. CFC’s Connect portal separately supports broker trading and describes a broker appointment process. 3,6 | The Hartford says eligible small-business buyers can get a free quote online in minutes or by phone, and can also buy through independent agents. Its public quote-and-buy portal shows steps from Basics through Payment and Confirmation. It also says buyers can purchase without an agent. Commercial auto for small businesses is not currently offered on that online path and may be quoted through a local agency or Tivly. Management-liability pages direct buyers to find a local agent. 31,30,37,36,46,48 |
| Fees and compensation | The reviewed U.S. technology brochure, application and Connect page do not disclose a buyer-specific premium, producer commission rate, broker fee or complete schedule of policy charges. Request a written breakdown of premium, taxes, fees and intermediary compensation before purchase. 2,3,6 | The Hartford discloses that it pays independent producers base commissions (a percentage of premium or a fixed amount per policy), and may also pay contingent or supplemental commissions, fees for services, delegated-underwriting compensation and other benefits. Employees who sell insurance may receive extra compensation beyond salary. Producers may charge their own customer fees that are not Hartford premium. The reviewed pages do not publish the commission rate or any Hartford-charged service fee that would apply to a particular buyer’s policy. Published “average premiums” are company-reported estimates, not quotes. 54,36,31,30 |
Sources
CFC Official Website
- Technology. CFC; Introduction; Technology key features; Digitally traded. Accessed 2026-09-16.
- Technology — United States product brochure. CFC; Page 1: coverage sections; Response app highlights; Limits and deductibles. Accessed 2026-09-16.
- Technology companies — US application v2.4. CFC; Pages 1–8: completion instructions and Sections 1–8. Accessed 2026-09-16.
- Regulatory information. CFC; CFC Underwriting Limited; CFC Lloyd’s Syndicate 1988; CFC USA Inc.. Accessed 2026-09-16.
- About CFC. CFC; Matt Taylor biography: independent MGA and Syndicate 1988. Accessed 2026-09-16.
- Connect broker trading portal. CFC; Get started; Products traded on Connect; FAQs: broker appointment. Accessed 2026-09-16.
- CFC Response. CFC; Proactive protection; Immediate response; Real-time support. Accessed 2026-09-16.
- Notify a claim or cyber incident. CFC; General enquiries or claims; Experiencing a cyber incident now?. Accessed 2026-09-16.
- Cyber insurance — US. CFC; Cyber Proactive Response; Cyber (admitted); Corporate cyber; Cyber excess. Accessed 2026-09-16.
- Management liability. CFC; Management liability; Side A DIC. Accessed 2026-09-16.
- Management liability — United States product brochure. CFC; Page 1: coverage; What we decline; Management liability. Accessed 2026-09-16.
- Professional liability. CFC; Our professional liability products; Professional liability (admitted). Accessed 2026-09-16.
- Property & casualty. CFC; Property & casualty product. Accessed 2026-09-16.
- Intellectual property insurance. CFC; Intellectual property product; Key features; Defense; Pursuit of infringers. Accessed 2026-09-16.
- Kidnap and ransom. CFC; Kidnap & ransom product and Key features. Accessed 2026-09-16.
- Product recall. CFC; Contaminated product recall; Product recall. Accessed 2026-09-16.
- Transaction liability. CFC; Transaction liability; Seller protect; Buyer protect; Secondary liquidity solutions; Limit & appetite. Accessed 2026-09-16.
- Umbrella cover. CFC; Umbrella cover product description. Accessed 2026-09-16.
- Digital health insurance. CFC; eHealth product; Telemedicine; mHealth; Artificial intelligence; Remote patient monitoring. Accessed 2026-09-16.
- Medical malpractice. CFC; Our medical malpractice products. Accessed 2026-09-16.
- Media & entertainment. CFC; Media product description. Accessed 2026-09-16.
- Life science. CFC; Life sciences; Nutraceuticals; What does CFC’s life science policy cover?. Accessed 2026-09-16.
- Fintech insurance. CFC; Fintech product; What does CFC’s fintech policy cover?. Accessed 2026-09-16.
- Financial institutions. CFC; Financial institutions professional indemnity; Investment managers; SME banks. Accessed 2026-09-16.
- Carbon insurance. CFC; Carbon delivery; Carbon cancellation; Carbon lender non-payment; CORSIA guarantee. Accessed 2026-09-16.
- Safeprotect misconduct liability. CFC; Safeprotect product; Praesidium services. Accessed 2026-09-16.
- Terrorism. CFC; Introduction: standalone terrorism policy. Accessed 2026-09-16.
- Marine. CFC; Introduction: hull war and marine kidnap & ransom. Accessed 2026-09-16.
- CFC launches admitted offerings for professional liability and technology E&O. CFC; 21 March 2023 announcement: admitted technology E&O; broker quote, bind and adjustment process. Accessed 2026-09-16.
The Hartford Official Website
- SaaS Insurance for Your Business. The Hartford; Audience list (software startups, SaaS, IT consulting); BOP contents; add-ons (workers’ compensation, data breach, commercial auto); cyber, EPLI, technology professional liability mentions; online quote claim; company-reported industry-average premiums footnote. Accessed 2026-09-16.
- Small Business Insurance | Get a Quote. The Hartford; Small-business positioning; BOP package; product list including professional liability, cyber, EPLI, commercial auto; quote in minutes and COI 24/7; phone 855-487-0783; availability footnote that products are not available in all states or for all businesses. Accessed 2026-09-16.
- California Business Insurance. The Hartford; Coverages marketed for California (BOP, general liability, workers’ compensation, commercial auto, commercial property, professional liability); statement that California buyers can get a quote online or by phone; company-reported California customer averages. Accessed 2026-09-16.
- Legal Notice. The Hartford; The Hartford Insurance Group, Inc. holding-company description; no representation that all products are available in all locations; P&C writing-company table as of December 31, 2025 including Hartford Fire (NAIC 19682) and Hartford Underwriters (NAIC 30104); life writing companies including Hartford Life and Accident (NAIC 70815). Accessed 2026-09-16.
- The Hartford Announces First Quarter 2025 Financial Results. The Hartford; Boilerplate: The Hartford Insurance Group, Inc. (formerly Hartford Financial Services Group, Inc.), NYSE: HIG, operates through subsidiaries under the brand The Hartford, headquartered in Hartford, Connecticut. Accessed 2026-09-16.
- About Us. The Hartford; Property and casualty insurance, group benefits and mutual funds positioning; more than 200 years of operation. Accessed 2026-09-16.
- Find a Local Insurance Agent. The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
- Small Business Insurance Quote. The Hartford; Public first screen: business-status and structure questions; steps labeled Basics, Coverages, Details, Price, Review, Payment and Confirmation; help phone 1-855-431-1252 (M–F 8am–8pm ET). Viewed without submitting an application. Accessed 2026-09-16.
- Business Owner’s Policy (BOP) Insurance. The Hartford; BOP contents (property, general liability, business income); optional add-ons including workers’ compensation, professional liability, commercial auto and cyber; last updated May 20, 2026; products-not-available-in-all-states footnote. Accessed 2026-09-16.
- General Liability Insurance. The Hartford; Stand-alone GL and BOP bundling; products-completed operations; technology-company example; last updated May 20, 2026; subsidiary-offering disclosure referencing the Legal Notice. Accessed 2026-09-16.
- Commercial Property Insurance. The Hartford; Property and business-interruption descriptions; technology firms listed among common buyers; COI online; claims phone 800-327-3638; last updated August 13, 2025. Accessed 2026-09-16.
- Workers' Compensation Insurance Plans. The Hartford; State-requirement quiz noting some states require purchase from a state-run program rather than a private insurer; pay-as-you-go billing; My Workers’ Comp Connection portal; provider-network and pharmacy statements. Accessed 2026-09-16.
- Cyber Insurance for Small Businesses. The Hartford; BOP-endorsed cyber versus CyberChoice First Response versus FailSafe Technology E&O; Cyber Center; FirstResponse hotline 800-370-0605; last updated March 10, 2026. Accessed 2026-09-16.
- Technology Errors and Omissions Insurance | Technology E&O. The Hartford; FailSafe Technology Liability Product Suite features including E&O, security, data privacy/network security, personal injury, intellectual property and media liability; software and SaaS-relevant buyer classes; last updated September 19, 2024. Accessed 2026-09-16.
- Professional Liability Insurance Coverage. The Hartford; Miscellaneous professional liability and a listed Errors & Omissions Insurance for Technology Companies product; claims-made versus occurrence discussion; My Account COI requests; last updated May 4, 2026. Accessed 2026-09-16.
- Employment Practices Liability Insurance | EPL Insurance. The Hartford; Hartford-provided EPLI; BOP inclusion claim; Private Choice Premier and Employers Premier Choice; footnotes that built-in EPL coverage is not available in California, Minnesota, North Dakota or New York and that the described EPL program does not apply to EPL written in California; last updated November 26, 2025. Accessed 2026-09-16.
- Commercial Auto Insurance Coverage. The Hartford; Statement that The Hartford does not currently offer this coverage online for small businesses and may route quotes through a local agency or Tivly; hired and non-owned auto description; last updated August 27, 2026. Accessed 2026-09-16.
- Hired and Non-Owned Vehicle Insurance | HNOA. The Hartford; Hartford offering of hired and non-owned auto; liability-only limitations; last updated August 27, 2026. Accessed 2026-09-16.
- Management Liability Insurance | Get a Quote. The Hartford; Private Choice Premier package (D&O, EPL, fiduciary, crime, kidnap and ransom/extortion); option to add certain coverages to a BOP; instruction to find a local agent. Accessed 2026-09-16.
- Directors and Officers Liability Insurance. The Hartford; Agent-facing D&O solutions for public companies, financial institutions, and private or nonprofit organizations via Private Choice Premier. Accessed 2026-09-16.
- Commercial Insurance. The Hartford; Insurer self-description; optional commercial umbrella; about-10-minute quote claim; products not available in all states; coverages may be offered by one or more P&C subsidiaries listed in the Legal Notice. Accessed 2026-09-16.
- Business Insurance Coverage. The Hartford; Commercial umbrella, EPL, data breach and other coverage descriptions; last updated July 28, 2025; products-not-available-in-all-states footnote. Accessed 2026-09-16.
- Inland Marine Insurance Solutions. The Hartford; Midsize and large inland-marine programs including technology equipment; Quick Quote submissions; premium-start statement for larger businesses. Accessed 2026-09-16.
- Employee Benefits Insurance. The Hartford; Employer income-protection and related benefits; footer naming Hartford Life and Accident Insurance Company and Hartford Fire Insurance Company as underwriting companies. Accessed 2026-09-16.
- Producer Compensation Property & Casualty. The Hartford; Distribution through agents and brokers; base, contingent and supplemental commissions; employee sales compensation; surplus-lines brokers; producer-charged customer fees that are not Hartford premium. Accessed 2026-09-16.
- Insurance Claim Center. The Hartford; Phone and online reporting; online claim status; mobile app for claims, policy details and billing. Accessed 2026-09-16.
- General Liability Claims | File A Claim. The Hartford; 24/7 phone 800-327-3636; online general-liability claim form; policy-type selector including cyber, employee benefits, property and workers’ compensation. Accessed 2026-09-16.
- Hartford Fire Insurance Company. California Department of Insurance; NAIC 19682; California Company ID 0085-1; authorized 01/07/1870; license status UNLIMITED-NORMAL; property and casualty; domicile Connecticut; authorized lines including liability, fire, workers’ compensation, automobile, surety and marine. Accessed 2026-09-16.
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