Mylo vs The Hartford: How Do They Compare for Business Insurance?

Mylo compares small-business quotes from multiple insurers, including Hartford; The Hartford also offers direct quotes for eligible policies.

An Overview of Mylo and The Hartford

If you want the Hartford option, decide whether to ask Mylo to include it in a multi-insurer search or request a quote from The Hartford directly. Choose Mylo if you want a broker to compare several available markets; choose The Hartford if its eligible policy fits and you prefer to buy from that insurer. The quote must identify the actual insurer and terms. 16 22

What Stands Out About Mylo and The Hartford?

Mylo at a Glance

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 1,3Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 14Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

The Hartford at a Glance

  • SaaS and software businesses can start with a small-business package built around a business owner’s policy. 21,22,44,43Company-reportedCompany marketing pages reviewed 16 September 2026. Marketing a SaaS page is not a finding that every software company is eligible.
  • Eligible small businesses can start an online quote and purchase flow, call or use an independent agent; commercial auto requires another route. 22,21,28,27,37,39Company-reportedPublic quote portal viewed without submitting an application on 16 September 2026. Quote speed and binding are not independently verified and are not the same as coverage in force.

Mylo vs The Hartford Coverage Lines Compared

CoverageMyloThe Hartford
Business owner’s policyListed 1,5Mylo lists a business owner’s policy among its business insurance products.Listed 29,21The Hartford offers business owner’s policies combining property and liability coverage.
Commercial autoListed 6As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.Listed 37,21The Hartford offers commercial auto insurance as a business coverage; small businesses cannot currently buy it online and may be quoted through a local agency.
Commercial propertyNot listedListed 31,21The Hartford offers commercial property insurance.
CrimeNot listedListed 39The Hartford offers crime insurance as a management-liability coverage option.
Cyber liabilityListed 8Mylo invites cyber insurance quote requests and compares policies from multiple insurers.Listed 33,21The Hartford offers cyber insurance and data-breach coverage.
Directors and officersNot listedListed 39,40The Hartford offers directors and officers liability for private, public and nonprofit organizations.
Employee health and benefitsListed 14Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.Not listed
Employment practices liabilityNot listedListed 36,21The Hartford offers employment practices liability through business owner’s and management-liability products; EPL built into its business owner’s policy is not available in California, Minnesota, North Dakota or New York.
Fiduciary liabilityNot listedListed 39The Hartford offers fiduciary liability as a management-liability coverage option.
General liabilityListed 7Mylo compares general liability quotes from insurance carriers and also offers package options.Listed 30,21The Hartford offers general liability insurance.
Hired and non-owned autoNot listedListed 38,37The Hartford offers hired and non-owned auto coverage.
Kidnap and ransomNot listedListed 39The Hartford lists kidnap and ransom/extortion among its management-liability coverage options.
Management liabilityNot listedListed 39The Hartford offers management-liability packages, including Private Choice Premier.
Medical malpracticeListed 9Mylo compares medical malpractice insurance options from insurers.Not listed
Professional errors and omissions (E&O)Listed 10Mylo compares professional liability quotes for claims from clients unhappy with professional services.Listed 35The Hartford offers professional liability insurance for service businesses.
Surety bondsListed 11Mylo compares commercial surety-bond quotes for license or permit obligations.Not listed
Technology errors and omissions (E&O)Not listedListed 34,33The Hartford offers technology errors and omissions coverage through its FailSafe product.
Tools, equipment and inland marineNot listedListed 43The Hartford offers inland marine insurance for midsize and large businesses.
Umbrella and excess liabilityListed 12Mylo compares commercial umbrella quotes from insurers.Listed 41,42The Hartford lists commercial umbrella insurance among its business coverage options.
Workers’ compensationListed 13Mylo compares workers’ compensation options from insurers.Listed 32,21The Hartford offers workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Mylo and The Hartford Coverage, Line by Line

Open what Mylo and The Hartford each publish for one coverage line.

Mylo and The Hartford Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

The Hartford Review Score

4.9/ 10

Review Score

5 rated sources

The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types.

Read The Hartford reviews

Key Differences Between Mylo and the Hartford

Independent Broker Versus Named Market

Mylo, LLC is the agency (with trade names in some states). It recommends coverage and compares quotes; it does not issue policies. An agent still finalizes most purchases. Embedded partners may insert another producer identity. 2 3

Hartford subsidiaries issue the policy when a Hartford company is selected. Going direct skips Mylo’s comparison layer. It also means you are not using Mylo to compare other partners it may offer on a given account. 24

Overlapping Labels, Different Issuers

Mylo’s commercial catalogue includes a business owner’s policy, commercial auto, general liability, cyber, medical malpractice, professional liability, surety, umbrella and workers’ compensation, plus group benefits for 2–99 employees. Hartford also sells a business owner’s policy, workers’ compensation, cyber, professional and technology errors and omissions, management liability and employee benefits. Medical malpractice is listed on Mylo’s commercial menu; Hartford’s software-as-a-service industry page does not list it, which is not proof Hartford never writes medical malpractice through other channels. Commercial auto is on Mylo’s commercial pages; Hartford does not sell it on the small-business self-serve path. 1 44 37

Compensation Copy

Mylo says guided shopping is free and that 95% of customers do not pay Mylo a fee, with commissions otherwise and a fee in fewer than 5% of transactions when it handles billing. Hartford pays producers. If Mylo places Hartford, both stories can be true at once. 1 45

Mylo directs many service and claims contacts to the carrier. Hartford publishes its own claim numbers. Use the policy’s instructions. 1 47

What Should You Confirm in Mylo and The Hartford Quotes?

  • Whether the Mylo proposal is actually Hartford paper or another example-logo carrier. 1
  • Producer of record if you already started a Hartford online quote. 27
  • Benefits versus P&C: Mylo’s 2–99 group-benefits path versus Hartford Life and Accident on employee-benefits pages. 1 44

Mylo vs The Hartford Services Compared

What each provider says about the services you may need

CriteriaMyloThe Hartford
Business role

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 1,2Company-reportedMylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 2,16,17VerifiedCorporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 1,3,18,19VerifiedEntity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 15,16Company-reportedPartner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Small businesses can buy insurance under The Hartford brand through its subsidiaries and independent agents; the brand itself is not the insurer named on the policy. The Hartford Insurance Group, Inc. is the financial holding company behind the brand. 24,45,41,27Company-reportedGroup legal-notice and producer-compensation disclosures as of 16 September 2026. The issuing company and any producer of record still have to be read from a quote or policy.

Access to insurers

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 1,4Company-reportedCompany-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 1,4,3Not found in reviewed sourcesCommercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Coverages described on Hartford sites may be offered by one or more property-and-casualty subsidiaries listed in the Legal Notice. Hartford Fire Insurance Company (NAIC 19682) is authorized in all U.S. states and the District of Columbia according to that notice, and California CDI independently confirms its California authorization. Employee-benefits pages also name Hartford Life and Accident Insurance Company. The reviewed sources do not identify the writing company that would appear on a specific SaaS, BOP or technology E&O policy. 24,41,30,44,48Company-reportedLegal notice writing-company table as of 31 December 2025, rechecked 16 September 2026, plus CDI verification for Hartford Fire only. Other affiliates were not each re-checked at a state regulator.

Coverage lines

Mylo’s current commercial catalogue lists business owner’s policies, commercial auto, general liability, cyber, medical malpractice, professional liability, surety bonds, commercial umbrella and workers’ compensation. 1,5,6,7,8,9,10,11,12,13Company-reportedDirectly marketed commercial offerings in the current website navigation and product pages. Commercial property is described as a BOP component, not a separately marketed product; non-owned auto is described as an optional commercial-auto component.

Mylo describes a business owner’s policy as combining general liability, commercial property and business-interruption coverage. The actual causes of loss, property, locations, limits and interruption period depend on the offered policy. 1,5Company-reportedMylo’s general BOP description, not a specimen policy or statement that every applicant receives all described terms.

Mylo’s commercial-auto page describes bodily-injury and property-damage liability, with collision, comprehensive and non-owned-auto coverage as possible components depending on the business and vehicles. 6Company-reportedGeneral product description. It does not establish state eligibility, required limits or the options included in a buyer’s quote.

For medical professionals, Mylo markets claims-made and occurrence malpractice policies and says tail coverage can extend reporting under a claims-made policy. Its page treats cyber liability as separate coverage to add rather than a protection supplied by malpractice insurance alone. 9Company-reportedCompany-described medical-malpractice and cyber options. The page is not policy wording and does not identify the available insurer, state, specialty or tail period.

Mylo markets small-group benefits to employers with 2–99 employees, including health, dental, vision, life, disability, accident and critical-illness options. It describes online or phone enrollment, a year-round HR portal and help from a licensed benefits advisor. 14Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

The reviewed public product pages do not provide current specimen policies, endorsements or a complete schedule of limits, deductibles, exclusions and state variations. Those terms must be checked in the actual quote and policy forms. 1,9,3Not found in reviewed sourcesPublic commercial product and legal pages reviewed on 15 September 2026. Not finding public forms does not mean Mylo cannot provide them during a transaction.

Documented Hartford offerings for businesses include a business owner’s policy (general liability, commercial property and business income), stand-alone general liability and commercial property, workers’ compensation, cyber (including BOP data-breach add-ons, CyberChoice First Response and FailSafe Technology E&O), miscellaneous professional liability, employment practices liability, commercial auto and hired/non-owned auto, management-liability packages (Private Choice Premier: directors and officers, EPL, fiduciary, crime, kidnap and ransom), commercial umbrella, employee benefits, and inland marine for midsize and large accounts. Actual forms, limits and availability vary by product, state and underwriting. 21,29,33,34,35,36,37,38,39,41,44,43Company-reportedProduct and service pages reviewed 16 September 2026. Educational FAQs were not used as the sole proof of an offering. Marketing lists are not specimen policy wording.

The Hartford’s employment-practices page states there is no built-in EPL coverage in California, Minnesota, North Dakota or New York, and that the EPL program described on that page does not apply to EPL coverage written in California. Coverages also vary by state and class. 36Company-reportedCompany footnotes on the EPLI page, last updated 26 November 2025, rechecked 16 September 2026. This does not establish whether a California buyer can buy stand-alone or differently structured EPL.

Application process

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 1,3Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 3Company-reportedWebsite Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

The Hartford says eligible small-business buyers can get a free quote online in minutes or by phone, and can also buy through independent agents. Its public quote-and-buy portal shows steps from Basics through Payment and Confirmation. It also says buyers can purchase without an agent. Commercial auto for small businesses is not currently offered on that online path and may be quoted through a local agency or Tivly. Management-liability pages direct buyers to find a local agent. 22,21,28,27,37,39Company-reportedPublic quote portal viewed without submitting an application on 16 September 2026. Quote speed and binding are not independently verified and are not the same as coverage in force.

Fees and compensation

Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 2Company-reportedCompany-wide consumer disclosure on Mylo’s About page. It does not identify the commission or fee for a specific commercial placement.

The Hartford discloses that it pays independent producers base commissions (a percentage of premium or a fixed amount per policy), and may also pay contingent or supplemental commissions, fees for services, delegated-underwriting compensation and other benefits. Employees who sell insurance may receive extra compensation beyond salary. Producers may charge their own customer fees that are not Hartford premium. The reviewed pages do not publish the commission rate or any Hartford-charged service fee that would apply to a particular buyer’s policy. Published “average premiums” are company-reported estimates, not quotes. 45,27,22,21Company-reportedProducer compensation disclosure and product-page premium footnotes as of 16 September 2026. Missing a fee schedule is not a finding of zero buyer cost beyond premium.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Mylo vs The Hartford

  • Compare AIG’s broker-accessible insurer products with Mylo’s guided small-business shopping and agency support.

  • Eligible small businesses can quote and buy some Hartford coverage online; AIG’s public portal lists broker and agent tools, and its claims portal covers named lines.

  • Mylo serves small employers with 2–99 employees and offers group benefits alongside business insurance; Alliance Risk focuses on complex technology risks.

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