Review Sources
Compare ratings on the same 10-point scale, including approximate BBB grade conversions. Open source details for the original score, sample and scope.
| Source | Score | What to Know |
|---|---|---|
 Trustpilot | 5.8/ 10 Original: 2.9 / 5 2 reviews | Trustpilot displayed 2.9/5 from 2 reviews and 0 reviews in the prior 12 months; both were one-star. One reviewer describes an auto quote and difficulty reaching agents; the other says Mylo could not find a better provider. The page links to choosemylo.com. This is sparse personal-auto agency feedback, not commercial coverage or claims evidence.[4] Source detailsTrustpilot brand profile linked to choosemylo.com and Kansas City address; two user reviews from U.S. reviewers, both about auto-insurance shopping, not commercial policies. Trustpilot warns reviews may not be representative. Trustpilot 0 reviews in prior 12 months; accessed 2026-09-25 Checked |
 Google via Birdeye | 9.6/ 10 Original: 4.8 / 5 1,329 reviews | Checked the Kansas City page on 2026-09-25: 4.8/5 across 1,329 reviews, comprising 1,328 Google-origin and one Birdeye review. Office address 8880 Ward Pkwy #200; linked official site choosemylo.com. This is a mixed-product local listing, not a commercial-only survey.[7] Source detailsKansas City office at 8880 Ward Pkwy #200; profile links to choosemylo.com and identifies insurance products including business, home, auto, health and group health. Birdeye shows 1,328 Google and 1 Birdeye review. Local office and mixed-product profile, not company-wide commercial-only consensus. Birdeye (aggregates Google and Birdeye reviews) Observed 2026-09-25; 1,328 Google-origin plus one Birdeye review Checked |
 BBB | Found | Search result identifies Mylo as digital insurance agency offering business, car and life products; no grade or star metric claimed.[6] Source detailsDigital agency profile across business and personal products. BBB Checked |
Other sources checked (5)
NerdWalletSearch query: site:nerdwallet.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured.[1]
Exact-name search for Mylo on NerdWallet; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.
J.D. PowerSearch query: site:jdpower.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured.[2]
Exact-name search for Mylo on J.D. Power; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.
NAICSearch query: site:content.naic.org "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured.[3]
Exact-name search for Mylo on NAIC; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.
ConsumerAffairsSearch query: site:consumeraffairs.com "Mylo" insurance. Query run 2026-09-25; no usable exact-entity feedback evidence captured.[5]
Exact-name search for Mylo on ConsumerAffairs; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.
- Provider website
The provider website supplies company and offering context. Company-authored material is not included as a customer rating.[8]
Company-authored identity and offering context; not independent customer feedback.
What the Evidence Means for Your Business
The Birdeye aggregate is a high local-office score with mixed-product scope; its one visible business-placement complaint is about unanswered calls after the agency could not place the risk and dates from about six years earlier. Trustpilot is very sparse and concerns auto shopping. Neither source supports a broad conclusion about Mylo’s commercial service or an insurer’s claims handling.[4][7][6][8]
Limitations
- No score/count was accessible for the Trustpilot profile.
- BBB agency profile spans business and personal products; BBB grade differs from customer stars.
- Review authors may omit product, issuer and jurisdiction.
Questions to Ask
- What current Trustpilot and BBB customer-star metrics appear on the exact Mylo profile?
- Which insurer/line handled any business-policy claims experience?
Disclosure
Spot’s interpretation separates editorial ratings, customer feedback, business grades and complaint data. Scores belong to the named sources; Original ratings and their scope are available in the source details. Research gaps are not evidence of poor service. Coverage and claims depend on the insurer and policy you buy.
Sources
- NerdWallet exact-name search for Mylo — NerdWallet; Exact-name search for Mylo on NerdWallet; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
- J.D. Power exact-name search for Mylo — J.D. Power; Exact-name search for Mylo on J.D. Power; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
- NAIC exact-name search for Mylo — NAIC; Exact-name search for Mylo on NAIC; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
- Mylo Reviews | Trustpilot — Trustpilot; Trustpilot brand profile linked to choosemylo.com and Kansas City address; two user reviews from U.S. reviewers, both about auto-insurance shopping, not commercial policies. Trustpilot warns reviews may not be representative.; accessed 2026-09-25.
- ConsumerAffairs exact-name search for Mylo — ConsumerAffairs; Exact-name search for Mylo on ConsumerAffairs; no usable exact-entity evidence in captured results. Not found means search did not locate evidence, not that reviews do not exist.; accessed 2026-09-25.
- Mylo | BBB Business Profile — BBB; Digital agency profile across business and personal products.; accessed 2026-09-25.
- Mylo, a Lockton Company | Birdeye — Birdeye (aggregates Google and Birdeye reviews); Kansas City office at 8880 Ward Pkwy #200; profile links to choosemylo.com and identifies insurance products including business, home, auto, health and group health. Birdeye shows 1,328 Google and 1 Birdeye review. Local office and mixed-product profile, not company-wide commercial-only consensus.; accessed 2026-09-25.
- Small Business Insurance — Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure; accessed 2026-09-16.
