Lockton vs Mylo: How Do They Compare for Business Insurance?

Lockton offers technology, benefits and retirement brokerage; Mylo provides online small-business shopping and benefits for employers with 2–99 employees.

An Overview of Lockton and Mylo

A small business with 2–99 employees can use Mylo’s digital shopping and benefits enrollment route; a larger technology account may need Lockton’s customized risk and benefits teams. Mylo says guided shopping is generally free and funded by carrier commissions, with fees on some billing transactions. 36 24 2 8 Choose Mylo if your headcount fits 2–99 and you want online shopping; choose Lockton for a customized technology and benefits program.

A Bay Area founder who remembers Mylo as “the Lockton startup brand” should treat that as history. A 23 May 2023 Kansas City Business Journal report and Group 1001’s 26 September 2023 announcement support Group 1001 as Mylo’s later backer and that Mylo was no longer part of Lockton. Buying through Mylo’s website is not hiring Lockton. 39 38

What Stands Out About Lockton and Mylo?

Lockton at a Glance

  • Lockton brokers help businesses arrange insurance, employee benefits and retirement programs. 1,13,20Company-reportedCompany-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.
  • Technology clients can compare options for cyber, D&O, liability, property and benefits with Lockton. 2,3,4,5,6,7,8,9,10Company-reportedDirect US product and industry pages accessed 16 September 2026. Technology errors and omissions is discussed in educational Lockton articles but was not added from those articles alone. Catalogue entries from the private-equity page are marketed in that industry context.

Mylo at a Glance

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 23,25Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 36Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

Lockton vs Mylo Coverage Lines Compared

CoverageLocktonMylo
Business owner’s policyNot listedListed 23,27Mylo lists a business owner’s policy among its business insurance products.
Cargo and transitListed 5Lockton arranges cargo insurance.Not listed
Commercial autoListed 5Lockton arranges commercial auto insurance.Listed 28As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.
Commercial propertyListed 6Lockton arranges commercial property insurance.Not listed
CrimeListed 10Lockton arranges commercial crime insurance.Not listed
Cyber liabilityListed 3,2Lockton arranges cyber insurance.Listed 30Mylo invites cyber insurance quote requests and compares policies from multiple insurers.
Directors and officersListed 4,2Lockton arranges directors and officers liability insurance.Not listed
Employee health and benefitsListed 8Lockton arranges employee health and benefits programs.Listed 36Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.
Employment practices liabilityListed 10Lockton arranges employment practices liability insurance.Not listed
Fiduciary liabilityListed 9Lockton arranges fiduciary liability insurance.Not listed
General liabilityListed 5Lockton arranges general liability insurance.Listed 29Mylo compares general liability quotes from insurance carriers and also offers package options.
Key personListed 10Lockton arranges key person insurance.Not listed
Medical malpracticeNot listedListed 31Mylo compares medical malpractice insurance options from insurers.
Product liabilityListed 5Lockton arranges product liability insurance.Not listed
Professional errors and omissions (E&O)Listed 10Lockton arranges professional errors and omissions insurance.Listed 32Mylo compares professional liability quotes for claims from clients unhappy with professional services.
Representations and warrantiesListed 10Lockton arranges representations and warranties insurance.Not listed
Surety bondsListed 10Lockton arranges surety bonds.Listed 33Mylo compares commercial surety-bond quotes for license or permit obligations.
Umbrella and excess liabilityListed 5Lockton arranges umbrella and excess liability insurance.Listed 34Mylo compares commercial umbrella quotes from insurers.
Workers’ compensationListed 7,5Lockton arranges workers’ compensation insurance.Listed 35Mylo compares workers’ compensation options from insurers.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Lockton and Mylo Coverage, Line by Line

Open what Lockton and Mylo each publish for one coverage line.

Lockton and Mylo Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

Lockton and Mylo Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Lockton Review Score

8.4/ 10

Review Score

3 rated sources

Lockton’s reviews vary by office and entity. Local Google-derived ratings provide some service feedback, but no reliable firmwide verdict.

Read Lockton reviews

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

Key Differences Between Lockton and Mylo

Corporate Relationship

A March 2020 Lockton article that listed a Mylo COO among Lockton leaders is dated well before the 2023 ownership reports. Do not use it as evidence of current control. Group 1001 backing also does not mean a Group 1001 insurer issues a Mylo policy. 20 38

How a Small Business Buys

Mylo lets you start online or with an advisor; it says an agent finalizes most policies. Lockton’s published U.S. contact is an inquiry, without a self-serve bind. 24 12

Catalogue and Pay

Mylo’s catalogue is small-business commercial lines plus small-group benefits. 36 Lockton’s technology practice and People Solutions are aimed at customized risk and benefits programs. Overlap on cyber or workers’ compensation labels does not make the underwriting the same. 8 Lockton may charge client fees and may receive contingent compensation. 13

What Should You Confirm in Lockton and Mylo Quotes?

  • Producer legal name: Mylo, LLC versus the Lockton company on the agreement. 24 13
  • That you are not assuming shared systems because of the former Lockton relationship. 39
  • Issuing carriers Mylo names as examples versus Lockton’s unnamed markets. 13
  • Whether directors and officers liability and international programs Lockton markets appear in Mylo’s actual quote. 4

Lockton vs Mylo Services Compared

What each provider says about the services you may need

CriteriaLocktonMylo
Business role

You work with Lockton as a broker for risk, benefits and retirement programs; it arranges and services policies but is not the risk-bearing insurer. 1,13,20Company-reportedCompany-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.

Confirm the legal producer on your California broker agreement: Lockton’s terms name Lockton Companies, LLC and affiliates, its site operator is Lockton, Inc., and certificates use Lockton Insurance Brokers, LLC as a California DBA. 13,14,21Company-reportedCompany legal disclosures and company-issued certificates. Missouri charter number 00498854 appears in website terms as a company statement. Current secretary-of-state and producer-license status were not independently verified.

Verify Lockton’s current California producer authority before appointing it: certificates list license 0F15767 for Lockton Companies, LLC dba Lockton Insurance Brokers, LLC, but status, classes and expiration were not independently checked. 21,22Not found in reviewed sourcesCompany-issued certificate header versus CDI lookup homepage only. Not a finding that the license is inactive or that California product placement is unavailable.

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 23,24Company-reportedMylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 24,38,39VerifiedCorporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 23,25,40,41VerifiedEntity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 37,38Company-reportedPartner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Application process

You can start with a Lockton team inquiry or email its cyber and technology group; reviewed pages do not offer a self-service bind flow or guaranteed quote turnaround. 12,1,15,3,14Company-reportedUS contact, privacy, technology and cyber-technology pages. Form submission was not completed. Website terms state site content is general information, not broking advice.

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 23,25Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 25Company-reportedWebsite Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

Access to insurers

Ask which insurer will issue your policy because Lockton does not promise a particular carrier or acceptable terms; its pages mention 100+ workers’ compensation markets without naming them and do not identify insurers for your policy. 13,3,7Not publicly disclosedUS Terms of Business, cyber-technology, and workers’ compensation marketing. Not a finding that Lockton lacks carrier access.

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 23,26Company-reportedCompany-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 23,26,25Not found in reviewed sourcesCommercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Fees and compensation

Request all commissions and fees for your account: Lockton’s terms allow insurer commissions, client fees, contingent/supplemental compensation, insurer service fees, affiliate reinsurance income and finance interest, but publish no standard rates. 13Company-reportedCompensation Disclosure section of US Terms of Business. Amounts for a given account are not disclosed on the public site.

Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 24Company-reportedCompany-wide consumer disclosure on Mylo’s About page. It does not identify the commission or fee for a specific commercial placement.

Claims assistance

Lockton says its integrated claims team helps investigate, map facts to coverage and negotiate with insurers, but Lockton does not pay claims; service descriptions do not establish claim outcomes or quality. 2,4,9,11,7,13Company-reportedCompany-reported advocacy and consulting. Lockton is not identified as the claims-paying insurer.

Mylo publishes carrier-specific support and claims contacts and directs customers to the insurer for many service needs. If a carrier is not listed, the page gives a Mylo Service Professional number; it does not promise that Mylo decides or pays claims. 26Company-reportedPublic service directory for existing customers. Claim reporting duties and deadlines remain controlled by the applicable policy and insurer instructions.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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