Heffernan Insurance Brokers vs Resilience: How Do They Compare for Business Insurance?

Heffernan arranges broad insurance and retained-risk strategies; Resilience offers cyber and technology E&O with separate security services.

An Overview of Heffernan Insurance Brokers and Resilience

A growth-stage company should compare technology E&O eligibility, the limit it needs and whether security services are included or separately purchased. Heffernan can advise on the broader program and retained risk; Resilience packages cyber and technology E&O with security services. 6 7 30 34 Choose Heffernan if you need a broad program or retained-risk advice; choose Resilience if you qualify for its cyber and technology E&O with security services.

What Stands Out About Heffernan Insurance Brokers and Resilience?

Heffernan Insurance Brokers at a Glance

  • Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 1,7,8,2Company-reportedCurrent official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
  • Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 10,16Company-reportedCompany descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Resilience at a Glance

  • Technology companies can seek E&O coverage for software, hardware and technology services. 30Company-reportedTechnology-specific professional liability; not general professional E&O or a guarantee of offered limits.
  • Resilience helps prioritize financial cyber risks and track exposure across entities. 34,35Company-reportedCurrent named cybersecurity products; outcomes not independently established.

Heffernan Insurance Brokers vs Resilience Coverage Lines Compared

CoverageHeffernan Insurance BrokersResilience
Builders riskListed 15Heffernan arranges builders risk.Not listed
Business owner’s policyListed 8Heffernan arranges business owner’s policies for small businesses.Not listed
Cargo and transitListed 16,17Heffernan arranges marine cargo insurance for freight, import and export businesses.Not listed
Commercial autoListed 6Heffernan arranges commercial auto insurance.Not listed
Commercial propertyListed 6Heffernan arranges commercial property insurance.Not listed
CrimeListed 19Heffernan arranges crime insurance.Not listed
Cyber liabilityListed 6,9,8Heffernan arranges cyber insurance.Listed 29Resilience markets cyber insurance on a primary or excess basis.
Directors and officersListed 6Heffernan arranges directors and officers liability.Not listed
Employee health and benefitsListed 11Heffernan advises employers on group health, dental and vision benefits.Not listed
Employment practices liabilityListed 6Heffernan arranges employment practices liability.Not listed
Fidelity bondsListed 19Heffernan arranges employee dishonesty bonds.Not listed
Fiduciary liabilityListed 6Heffernan arranges fiduciary liability.Not listed
General liabilityListed 6,8Heffernan arranges general liability insurance.Not listed
Hired and non-owned autoListed 19Heffernan arranges hired and non-owned auto liability.Not listed
Kidnap and ransomListed 6Heffernan arranges kidnap and ransom insurance.Not listed
Last-mile deliveryListed 17Heffernan arranges insurance for final-mile delivery businesses.Not listed
Management liabilityListed 17Heffernan arranges management liability insurance.Not listed
Medical malpracticeListed 18Heffernan arranges medical malpractice insurance.Not listed
Professional errors and omissions (E&O)Listed 8Heffernan arranges professional errors and omissions insurance for small businesses.Not listed
Representations and warrantiesListed 20Heffernan arranges representations and warranties insurance.Not listed
Surety bondsListed 16,13Heffernan arranges surety bonds, including through a linked online bond portal.Not listed
Technology errors and omissions (E&O)Not listedListed 30Resilience markets technology errors and omissions insurance for US businesses with $25 million to $10 billion in revenue.
TruckingListed 17Heffernan arranges insurance for trucking and logistics businesses.Not listed
Umbrella and excess liabilityListed 17Heffernan arranges excess and umbrella insurance.Not listed
Workers’ compensationListed 6,8Heffernan arranges workers’ compensation insurance.Not listed

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Heffernan Insurance Brokers and Resilience Coverage, Line by Line

Open what Heffernan Insurance Brokers and Resilience each publish for one coverage line.

Heffernan Insurance Brokers and Resilience Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

Heffernan Insurance Brokers and Resilience Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Heffernan Insurance Brokers Review Score

5.2/ 10

Review Score

1 rated source

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

Read Heffernan Insurance Brokers reviews

Resilience Review Score

9.0/ 10

Review Score

1 rated source

There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.

Read Resilience reviews

Key Differences Between Heffernan Insurance Brokers and Resilience

Technology Appetite Can Determine the Starting Point

Resilience’s published U.S. technology E&O appetite starts at $25 million in revenue and includes software, AI, hardware and technology services. Smaller businesses should ask about an exception rather than assume the broader cyber audience establishes technology eligibility. Heffernan has both a small-business practice and later-stage technology positioning, but the selected insurers still determine acceptance. Give the advisor the actual revenue and activity mix before requesting a program. 30 8 7

Security Prioritization Is Not Additional Coverage

Resilience’s Edge focuses on security investment, while Arc addresses cyber risk across multiple entities. Heffernan discusses deductibles, self-insurance and other ways to finance retained losses. These capabilities answer different questions: which controls to fund and which losses to insure or retain. Request the assumptions and implementation responsibilities behind both analyses; a risk estimate does not extend an insurance agreement. 34 35 6

Separate the Service Agreement from the Policy

Resilience states that insurance purchase is not tied to buying its security services. Its U.S. disclosure identifies Ocrea as distributor and names Homeland insurers without selecting the issuer for a California quote. Heffernan provides brokerage and claims consulting. Ask which services are included, who receives incident notice and which entity owes the policy benefits; neither brand alone supplies all those answers. 28 32 10

What Should You Confirm in Heffernan Insurance Brokers and Resilience Quotes?

Confirm technology revenue eligibility, primary or excess structure, the California placement basis and legal insurer. Request separate prices and agreements for security services, plus renewal and incident responsibilities. Ask the placing broker to confirm access to the Resilience product; a general brokerage practice is not evidence of that appointment. 31 36 28 12

Heffernan Insurance Brokers vs Resilience Services Compared

What each provider says about the services you may need

CriteriaHeffernan Insurance BrokersResilience
Business role

Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 6,9,5,1Company-reportedCompany-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language.

Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 1,24,2Company-reportedBrand and license-number display only. Not independent license verification or a complete legal-entity chart.

Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 1,2,25Company-reportedCompany and investor announcements. Not a current cap-table verification.

If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 21,22,11,3Company-reportedOfficial related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified.

Resilience combines cyber and technology E&O insurance with cybersecurity risk-management services for businesses. 27,29,30Company-reportedBrand-level offering; not a statement that the brand is the risk-bearing insurer.

Confirm who will place the policy in California: Resilience names Ocrea Risk Services, LLC dba Resilience Cyber Insurance Solutions and NPN 19169260 as US distributor, but this disclosure is not independent license verification. 28Company-reportedUS distribution entity; regulator license lookup not completed.

Coverage lines

Businesses can ask Heffernan about general liability, property, auto, workers’ compensation, global exposures, EPL, D&O, fiduciary, cyber, E&O and BOP; these are marketed options, not an automatic package. 6,8Company-reportedDirect offering lists. Labels are marketed brokerage capabilities, not policy wording, limits, or a promise that every technology applicant will be offered each line.

Industry-specific options include construction, cargo, trucking, healthcare, home-care and M&A coverage, plus separate employee benefits; ask which specialist team and policies match your operations. 15,16,17,18,19,20,11Company-reportedDirect practice pages. Home-care “all states” language is not used as a California eligibility finding. Technology-page FAQ coverage examples were not used as the catalogue.

Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 6,7,18Company-reportedCompany-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy.

Businesses can ask Resilience about primary or excess cyber limits up to $20 million, including privacy and eCrime; confirm the eCrime sublimit (advertised up to $500,000) and conditions in the quote. 29Company-reportedMarketing description, not reviewed policy wording. eCrime is a component, not evidence of standalone crime insurance.

Software, hardware and technology-services businesses can consider Resilience Tech E&O, which advertises $10 million limits on US primary and excess placements. 30Company-reportedTechnology-specific professional liability; not general professional E&O or a guarantee of offered limits.

Application process

You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 12VerifiedChrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited.

Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 7,9,13,12Company-reportedService descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA.

Brokers can access Resilience through its broker page and businesses can submit an inquiry; no end-to-end self-serve purchase or binding-time guarantee was described. 31,33Company-reportedObserved public broker/contact route; no application submitted or portal accessed.

Access to insurers

Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 9,17,18,16,14,1Not publicly disclosedNo verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement.

Ask which insurer will issue your California policy: Resilience names Homeland Insurance Company of New York or Delaware but not which one applies to a specific quote. 28Company-reportedCompany-reported US insurer disclosure; no binder or California policy form reviewed.

Servicing and renewals

Heffernan says clients receive claims, loss-control, HR and risk-management support, with digital access to documents and certificates; confirm which tools and services your engagement includes. 6,23,10Company-reportedOfficial feature descriptions only; no authenticated client account or measured service levels.

Resilience’s Edge service helps prioritize security spending by estimated financial impact, while Arc shows cyber risk across entities; these tools are risk-management services, not insurance. 34,35Company-reportedCurrent named cybersecurity products; outcomes not independently established.

You can buy insurance without buying Resilience security services; confirm which tools are bundled and which require a separate agreement. 28Company-reportedCompany disclaimer; does not establish free services or package pricing.

Ask Resilience for renewal deadlines and service timing because reviewed pages do not specify renewal documents, price commitments or standard turnaround. 31,29,30Not publicly disclosedScoped to current HTML pages; older package materials were not used to promise current renewal terms.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Heffernan Insurance Brokers vs Resilience

  • Heffernan is a specialist broker with technology and small-business practices; AIG is an insurer group with producer-facing policy tools.

  • Compare AIG’s commercial insurance offerings with Resilience’s cyber insurance and separate cybersecurity services.

  • Alliance Risk brokers a broad range of commercial coverage; Heffernan describes large deductibles, captives and self-insurance for retained risk, beyond a routine technology placement.

All Comparisons

Get Help With Insurance Buying and Renewals.

Get help buying coverage and managing renewals, with less paperwork for your team. Create your account and submit an insurance request online.

Talk to Spot