Is Resilience Legit? Licensing, Carriers and Reliability

Resilience has a Broker Reliability Score of 5.0/10, a partial score covering only the factors we could confirm. Reliability Scores rate what we could confirm about a provider’s reliability; they do not predict claims payment.

Resilience Broker Reliability Score

5.0/ 10

This partial Broker Reliability Score covers disclosure clarity within the scope described on this page. Those factors make up 15% of the full score, normalized to a ten-point scale. The factors left out remain unknown, and evidence for one program does not describe another.

Scored provider: Resilience. Covers: Resilience cyber-risk platform and U.S. insurance distribution as presented by Arceo Labs Inc. d/b/a Resilience and Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions. Scope covers cyber and technology E&O products and the disclosed Homeland Insurance Company of New York or Delaware underwriting routes; no affiliated risk-bearing entity or delegated underwriting authority is assumed.

Partial score — 15% of this rubric’s factor weighting. Excluded: Identity and Authority, Carrier-Network Strength, Regulatory Conduct

Scored 2026-09-22 · Review due 2026-10-22

How the score is calculated

FactorWeightIncludedScoreBasis
Identity and Authority30%—ExcludedCurrent authority and applicable appointments or delegations have not been independently established across the scope of this score.
Carrier-Network Strength30%—ExcludedThe reviewed evidence does not name the carrier and capacity arrangements behind the programs this score covers, so the relationships cannot be assessed.
Regulatory Conduct25%—ExcludedA complete, exact-entity regulatory-conduct review for the preceding five years is unavailable.
Disclosure Clarity15%100.0%normalized2.0/ 4[1][6][2][3][4]

Included weights are normalized over the supported factors.

What Our Research Found About Resilience

Role: Broker. Covers: Resilience cyber-risk platform and U.S. insurance distribution as presented by Arceo Labs Inc. d/b/a Resilience and Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions. Scope covers cyber and technology E&O products and the disclosed Homeland Insurance Company of New York or Delaware underwriting routes; no affiliated risk-bearing entity or delegated underwriting authority is assumed.

Resilience's U.S. disclaimer names Arceo Labs Inc. d/b/a Resilience and Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions. It separately names Homeland Insurance Company of New York and Homeland Insurance Company of Delaware as possible underwriting insurers; the reviewed material does not assign each entity's product or state function.1

Resilience Licensing

The U.S. disclaimer displays NPN 19169260 for Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions. This is company-disclosed producer evidence, not independent proof of every state license, appointment or current authority.1,6

Resilience Financial Strength

The reviewed Resilience pages identify possible Homeland underwriting insurers but provide no current AM Best action, statutory financial statement, policyholder-surplus figure or exact product/state issuer mapping. No financial-strength conclusion is extended from the Resilience platform or services.1,2

Resilience Risk Bearing

Resilience describes primary and excess cyber and technology E&O products and identifies Homeland Insurance Company of New York or Delaware as possible underwriters. The exact carrier, capacity, admitted or surplus-lines status and reinsurance terms remain quote-specific; the evidence does not establish an affiliated risk-bearing entity or delegated underwriting authority for Resilience.1,2,3

Resilience’s disclaimer names the US risk bearer. It states that in the USA insurance products are distributed by Ocrea Risk Services, LLC (NPN 19169260) dba Resilience Cyber Insurance Solutions, and that “Resilience products are underwritten by Homeland Insurance Company of New York or Homeland Insurance Company of Delaware, each subsidiaries of Intact Insurance Group USA LLC,” with a principal place of business at 605 Highway 169 N, Plymouth, Minnesota. The same disclaimer names Intact Insurance Company for Canada and separate Resilience entities for the UK and the EU, so the US naming covers US products only.1

The capacity behind those products is described in company-reported terms. The cyber page states that the offering is “backed by market-leading global Property & Casualty carriers,” covering all major industries with limits up to US$20 million available on a primary or excess basis, and the technology E&O page claims “Superior Capacity” through “approved underwriting companies, top-rated insurance by AM Best in the US.” Neither page names an insurer beyond the Homeland companies, quantifies a share of capacity, or states admitted or surplus-lines status for a given placement. The Homeland companies’ own financial-strength rating is not evidence about Resilience and is not relied on here.2,3

Resilience Claims Service

Resilience advertises incident-to-resolution support, incident response and a claims panel. These are company-described capabilities and do not establish independent claims outcomes, response-time evidence or insurer claims delegation.4

Resilience Regulatory Record

Current California authority for the disclosed Resilience distributor is not independently established, and no completed five-year conduct result is available for the distributor or either possible Homeland issuer. This is not a clean-record or universal-authority finding.6,1

What We Couldn’t Confirm About Resilience

  • NPN 19169260 remains company-reported without state-by-state producer records or appointments.
  • Current California authority is not independently established.
  • Product and state mapping between Homeland Insurance Company of New York and Delaware remains unresolved.
  • No current exact-entity AM Best ratings or statutory financial statements were collected for possible Homeland issuers.
  • No completed five-year conduct result is available.
  • Claims capability is company-described and independent service outcomes were not reviewed.
  • Resilience names the Homeland companies as the US underwriters but publishes no per-product or per-state carrier map, no capacity share, no admitted or surplus-lines status and no reinsurance term; the “market-leading” and “approved underwriting companies” language names no further insurer.
  • No carrier-published or regulator appointment record confirming the Ocrea Risk Services appointment with the Homeland companies was located in this research; the underwriting relationship is company-disclosed.

Regulator Searches for Resilience

JurisdictionResultNotes
CaliforniaCalifornia Department of InsuranceSource inaccessible6Current authority for the disclosed Resilience distributor is not independently established from the California regulator route; this is not a no-license or clean-record finding.

Resilience Licenses and Authority Records

These are reviewed authority records for the named legal entities and what they cover. A license record does not establish that a particular policy is available, bound, or suitable.

Entity and jurisdictionIdentifierLicense class and authority
Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance SolutionsUnited StatesNational Producer Number: 191692601,6National Producer Number displayed in company disclosure; Company-reported; not proof of every state license, appointment or current authority

Which Coverage Lines Does Resilience Offer?

Product pages for the coverage lines Resilience lists.

Updated 2026-09-25. Spot and Tools for Enlightenment publish this editorial research, and Spot takes part in the commercial-insurance market; it is not a guarantee of provider performance, policy coverage, or claims outcomes. See the editorial policy or contact Spot with a correction and supporting source.

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