Resilience Reviews 2026

Resilience has no usable provider-specific review consensus in the sources checked. Confirm service and claims support directly with the insurance team.[1][2][3][4][5][6][7][8]

Compare Resilience’s review scores, service concerns and Spot Score before choosing business insurance.

Review Sources

Compare ratings on the same 10-point scale, including approximate BBB grade conversions. Open source details for the original score, sample and scope.

No usable independent ratings were found in the sources checked.

Other sources checked (9)

NerdWallet
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[1]
Targeted NerdWallet search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
J.D. Power
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[2]
Targeted J.D. Power search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
NAIC
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[3]
Targeted NAIC search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
Trustpilot
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[4]
Targeted Trustpilot search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
ConsumerAffairs
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[5]
Targeted ConsumerAffairs search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
BBB
The returned results did not identify a review, rating, or provider-specific record for the provider. For Resilience, search results included unrelated businesses/products using “Resilience”; those were excluded. Not-found means these searches did not locate a result, not that no reviews or records exist.[6]
Targeted BBB search for Resilience; commercial insurance relevance not established because no provider-specific result was found.
Google
Attempted query: site:google.com/maps "Resilience" reviews insurance. Returned results did not establish a provider-specific Google Maps profile or attributable reviews. Not-found is not proof that no profile/reviews exist.[7]
Office/profile-specific review search. No firmwide consensus or office aggregate established.
Birdeye
Attempted query: site:birdeye.com "Resilience" insurance reviews. Returned results did not establish a provider-specific Birdeye profile or attributable reviews. Not-found is not proof that no profile/reviews exist.[8]
Office/profile-specific review search. No firmwide consensus or office aggregate established.
Provider website
The provider website supplies company and offering context. Company-authored material is not included as a customer rating.[9]
Company-authored identity and offering context; not independent customer feedback.

What the Evidence Means for Your Business

The searches did not establish a usable third-party consumer or editorial consensus for Resilience. Any broader cyber-risk services, company statements, or parent/group reputation are outside this review evidence and cannot substitute for feedback about a US policyholder’s issued insurance policy.[9]

Limitations

Canonical provider record reconciled through content MCP; role and issuer vary as described in evaluation.canonicalIdentity. Reviews are brand/profile level unless the source itself establishes a specific entity/product.
Not-found means the attempted search did not locate a source; it does not show that reviews or regulatory records do not exist.
Consumer reviews and BBB grade/complaint records cannot establish commercial-policy claims quality. Confirm policy form, issuing entity, line, jurisdiction, and policy period directly.
The canonical business role and possible policy issuer differ: Resilience is an agency/distributor and cyber-risk platform (Arceo Labs Inc. d/b/a Resilience; Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions). Disclosures name Homeland insurers as possible underwriters; product/state issuer varies.

Questions to Ask

Which exact legal entity would issue the policy, and which entity handles policy service and claims?
Can you provide current US commercial policyholder references for this line, and explain the review evidence by entity and policy line?
How are claims reported, acknowledged, escalated, and tracked, and what service standards apply?

Disclosure

Spot’s interpretation separates editorial ratings, customer feedback, business grades and complaint data. Scores belong to the named sources; Original ratings and their scope are available in the source details. Research gaps are not evidence of poor service. Coverage and claims depend on the insurer and policy you buy.

Sources

NerdWallet search: site:nerdwallet.com "Resilience" insurance reviews ratings complaints — NerdWallet; Targeted NerdWallet search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
J.D. Power search: site:jdpower.com "Resilience" insurance reviews ratings complaints — J.D. Power; Targeted J.D. Power search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
NAIC search: site:content.naic.org "Resilience" insurance reviews ratings complaints — NAIC; Targeted NAIC search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
Trustpilot search: site:trustpilot.com "Resilience" insurance reviews ratings complaints — Trustpilot; Targeted Trustpilot search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
ConsumerAffairs search: site:consumeraffairs.com "Resilience" insurance reviews ratings complaints — ConsumerAffairs; Targeted ConsumerAffairs search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
BBB search: site:bbb.org "Resilience" insurance reviews ratings complaints — BBB; Targeted BBB search for Resilience; commercial insurance relevance not established because no provider-specific result was found.; accessed 2026-09-25.
Google Maps query: site:google.com/maps "Resilience" reviews insurance — Google Maps; Office/profile-specific review search. No firmwide consensus or office aggregate established.; accessed 2026-09-25.
Birdeye query: site:birdeye.com "Resilience" insurance reviews — Birdeye; Office/profile-specific review search. No firmwide consensus or office aggregate established.; accessed 2026-09-25.
Home Page — Resilience; Cyber risk management; Broad market appetite; accessed 2026-09-16.

Review Score

Not enough ratings

How this is calculated

Each eligible numerical review or satisfaction rating is converted to a score out of 10, then given equal weight. Duplicate source URLs count once. BBB letter grades use a rough academic GPA conversion: A+/A = 10, A− = 9.25, B+ = 8.25, B = 7.5, B− = 6.75, C+ = 5.75, C = 5, C− = 4.25, D+ = 3.25, D = 2.5, D− = 1.75, F = 0. This is our approximation, not BBB’s formula. Complaint measures and missing ratings are excluded. Sources can cover different products, locations and years; this is a source-rating average, not a pooled customer score. Spot Score is shown separately.

Spot Score

Broker Spot Score: 5.0/ 10

Read reliability assessment

Spot’s editorial score is separate from customer reviews and third-party ratings. See the methodology.

Methodology

The baseline covers NerdWallet, J.D. Power, NAIC, Trustpilot, ConsumerAffairs, and BBB. Additional relevant sources may also appear. Platforms may cover different products, time periods, and groups of customers, and their metrics use different methods. The Review Score combines numerical ratings and approximate BBB grade conversions on a 10-point scale, with equal weight per source.

A BBB letter grade describes BBB’s view of a business; customer star ratings are a separate measure. An NAIC complaint index compares complaint volume with expected volume for a company’s size and is not a customer rating.

Reviewed: 2026-09-25

Materially updated: 2026-09-25

Review year: 2026

View Resilience provider profile

Official website: Resilience