Heffernan Insurance Brokers Reviews 2026
Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.
Compare Heffernan Insurance Brokers’s review scores, service concerns and Reliability Score before choosing business insurance.
Heffernan Insurance Brokers Ratings by Review Source in 2026
Compare ratings on the same 10-point scale, including approximate BBB grade conversions. Open source details for the original score, sample and what it covers.
| Source | Score | What to Know |
|---|---|---|
| Google via Birdeye | 5.2/ 10 | Birdeye displays 2.6/5 from 5 Google reviews. Narratives are mixed and include both business/bonding and personal-lines accounts; this small local sample does not establish firmwide sentiment.7 Source detailsPortland office listing at 5100 S Macadam Avenue, matching the official Heffernan locations directory; Birdeye identifies the original review platform as Google. |
| BBB | -/ 10 | BBB shows an A+ grade and not-accredited status on the West Palm Beach profile. The exact-name result is preserved as an ambiguous candidate only; no BBB metric is attributed to Heffernan Insurance Brokers.6 Source detailsA BBB profile exists for the same display name in West Palm Beach, Florida, but the official office directory lists a different Florida address in St. Augustine and no West Palm Beach office; business identity is unconfirmed. |
| Provider official office directory | -/ 10 | Heffernan lists Portland at 5100 S Macadam Avenue and its Florida office at 400 N Ponce De Leon Blvd, St. Augustine. It does not list the West Palm Beach address shown on the BBB candidate profile.8 Source detailsOfficial provider source used to check the identity and location of local-review profiles. |
Other sources checked (6)
- NerdWallet
The search did not establish a directly attributable review or rating. This is a search outcome only and does not prove the absence of reviews or ratings.1
Targeted search for Heffernan Insurance Brokers on NerdWallet using query: “site:nerdwallet.com/business/insurance/learn/ "Heffernan Insurance Brokers"”.
- J.D. Power
The search did not establish a directly attributable review or rating. This is a search outcome only and does not prove the absence of reviews or ratings.2
Targeted search for Heffernan Insurance Brokers on J.D. Power using query: “site:jdpower.com/business/ "Heffernan Insurance Brokers" commercial insurance”.
- NAIC
The search did not establish a directly attributable review or rating. This is a search outcome only and does not prove the absence of reviews or ratings.3
Targeted search for Heffernan Insurance Brokers on NAIC using query: “site:content.naic.org "Heffernan Insurance Brokers" insurance complaint index”.
- Trustpilot
The search did not establish a directly attributable review or rating. This is a search outcome only and does not prove the absence of reviews or ratings.4
Targeted search for Heffernan Insurance Brokers on Trustpilot using query: “site:trustpilot.com/review/ "heffins.com"”.
- ConsumerAffairs
The search did not establish a directly attributable review or rating. This is a search outcome only and does not prove the absence of reviews or ratings.5
Targeted search for Heffernan Insurance Brokers on ConsumerAffairs using query: “site:consumeraffairs.com/insurance/ "Heffernan Insurance Brokers"”.
- Provider website
The provider website supplies company and offering context. Company-authored material is not included as a customer rating.9
Company-authored identity and offering context; not independent customer feedback.
What Do Heffernan’s Reviews Mean for You?
The Portland listing shows 2.6/5 from five Google reviews and includes varied business and personal-line accounts, so it is an office-level signal only. The BBB West Palm Beach profile may share the name, but Heffernan’s official directory lists St. Augustine as its Florida office and does not verify West Palm Beach; do not attach that BBB grade to the brand.6,7,9
Limitations of Heffernan Insurance Brokers Review Data
- Six specified platforms searched; not-found means no result was established by the recorded search, not that no rating or reviews exist.
- Consumer aggregates may be self-selected, unverified, office-specific, brand-wide, international, or mixed personal/commercial lines; they cannot establish commercial policy claims quality.
- NAIC complaint indices attach to a named insurer, coverage line, and reporting period; an insurance broker does not have an NAIC insurer complaint index. No line/year index was asserted without an identified insurer-level record.
- J.D. Power satisfaction rankings apply to insurer studies and eligible study participants, not automatically to brokers or agencies.
What Should You Ask Heffernan Insurance Brokers Before You Buy?
- Which specific producing legal entity and office served the reviewer, and was the account US commercial coverage?
- For Hiscox consumer reviews, can the US commercial-policy subset be separated from international and personal lines?
- For Heffernan, should a local office sample be retained, or should it be excluded from a firmwide page?
- For any insurer complaint measure, what exact issuing insurer, NAIC company code, line, and year apply to the buyer’s quote?
Disclosure About Our Heffernan Insurance Brokers Review Research
We separate editorial ratings, customer feedback, business grades and complaint data. Scores belong to the named sources; original ratings and their scope are available in the source details. Gaps in our research are not evidence of poor service. Coverage and claims depend on the insurer and policy you buy.
