Chubb vs
Mylo
Compare Chubb’s appointed-agent commercial underwriting with Mylo’s online shopping and advisor model after Group 1001 backing.
Introduction
A small professional firm that wants a web checkout plus an advisor can use Mylo. A technology company that wants DigiTech on Chubb paper still needs a producer appointed with Chubb—which might be Mylo or might not. Do not treat Mylo’s older Lockton story as proof Lockton owns Mylo today. 45 29
Where Each Provider Shines
Where Chubb Shines
Coverage Comparison
| Coverage Type | Chubb | Mylo |
|---|---|---|
| Builders risk | Listed 22,21 | Not listed |
| Business owner’s policy | Listed 7,4 | Listed 44,48 |
| Cargo and transit | Listed 24 | Not listed |
| Commercial auto | Listed 17,7 | Listed 49 |
| Commercial property | Listed 15,4 | Not listed |
| Crime | Listed 11,5 | Not listed |
| Cyber liability | Listed 10,9 | Listed 51 |
| Directors and officers | Listed 13,11 | Not listed |
| Employee health and benefits | Not listed | Listed 57 |
| Employment practices liability | Listed 11,14 | Not listed |
| Equipment breakdown | Listed 23,5 | Not listed |
| Fiduciary liability | Listed 11,14 | Not listed |
| General liability | Listed 7,4,20 | Listed 50 |
| Kidnap and ransom | Listed 11,14 | Not listed |
| Management liability | Listed 11,14 | Not listed |
| Media liability | Listed 10 | Not listed |
| Medical malpractice | Not listed | Listed 52 |
| Product recall | Listed 26,28 | Not listed |
| Professional liability / E&O | Listed 10,5 | Listed 53 |
| Representations and warranties | Listed 27 | Not listed |
| Surety bonds | Listed 25 | Listed 54 |
| Technology errors and omissions | Listed 10,4 | Not listed |
| Tools, equipment and inland marine | Listed 21,28 | Not listed |
| Umbrella and excess liability | Listed 16,7 | Listed 55 |
| Workers’ compensation | Listed 8,4 | Listed 56 |
Listed products and programs, including policies arranged through insurers or partners. Optional endorsements are discussed in the analysis below. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.
Key Differences Between Chubb and Mylo
Ownership and Role
Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer; a 2023 report said it was no longer part of Lockton. That history does not make Lockton the current owner and does not make Mylo a Chubb underwriting company. Chubb remains a marketing name for group issuers. 45 59 2
Mylo’s terms describe how it sells, including producer and embedded-distribution language. When a quote names Chubb, the issuing company is still a Chubb-group insurer such as Federal Insurance Company or ACE American Insurance Company if those companies appear on the declarations. 46 30
Direct Quote Versus Agent Portal
Mylo describes shopping online or with a licensed advisor, with an agent finalizing most policies. Chubb’s commercial cyber and package quoting for eligible risks is through appointed agents on Marketplace. A Mylo “online” start is still producer-intermediated at bind for most policies. 44 9
Catalogue Overlap
Mylo lists BOP, workers’ compensation, commercial auto, cyber, professional liability and other small-commercial products. Chubb lists overlapping labels plus DigiTech and ForeFront. Shared labels do not mean Mylo is offering Chubb forms. 48 7
What to Confirm in Quotes
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Current Mylo owner and producing entity versus any Lockton branding on old documents. 59
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Whether the cyber/E&O quote is Chubb DigiTech or another panel company. 51 10
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Massachusetts producer license named on Mylo’s public license materials for the entity on the proposal. 62
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Compensation Mylo receives versus Chubb’s unpublished commission rates. 46 29
Service Comparison
Chubb vs Mylo: documented services and availability
| Criteria | Chubb | Mylo |
|---|---|---|
| Business role | Chubb is the marketing name for subsidiaries of Chubb Limited, a Swiss holding company, that provide insurance and related services. U.S. commercial policies are issued by U.S.-based Chubb underwriting companies, not by Chubb Limited itself. 39,2,25 Commercial buyers typically reach Chubb through independent agents and brokers. Chubb appoints producers, operates agent portals, and identifies Chubb Insurance Solutions Agency, Inc. as the licensed agency that administers Chubb Access appointments. Surplus-lines products can be offered only through licensed surplus-lines producers. 29,30,2,38 | Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 44,45 Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 45,59,60 Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 44,46,61,62 Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 58,59 |
| Application process | Appointed agents and brokers can quote, and for eligible risks issue, small-business and cyber accounts through Chubb Marketplace, and can use Cyber Central for an express cyber quoting path. Marketplace cyber quoting is described for eligible risks with less than $100 million in revenue; referred risks go to underwriters. Businesses seeking coverage are directed to an agent, a U.S. contact form, or chubbsmallbusiness.com for small-business quote inquiries. The reviewed public pages do not describe a general-public online bind for middle-market technology programs. 9,10,30,31,12 | A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 44,46 Mylo’s Terms of Use say a purchase may carry additional transaction terms, require accurate and complete application answers and is not guaranteed to result in an issued policy. The posted site terms were last updated in November 2018, so buyers should review the current terms presented with a quote. 46 |
| Coverage lines | For technology companies, Chubb markets DigiTech Enterprise Risk Management as a single policy addressing technology errors and omissions, media and cyber exposures, alongside Cyber ERM for cyber, privacy and media and Pro ERM for professional, media and cyber. Actual terms, limits and exclusions are in the issued form. 10,9,4 Chubb’s U.S. commercial catalogue for technology and other businesses also includes package policies (BOP, Benchmarq and Customarq combining property, business income and general liability), workers’ compensation, commercial auto, umbrella and excess, ForeFront management-liability parts (including D&O, employment practices, fiduciary and crime), property, inland marine, builders’ risk, equipment breakdown, ocean cargo, environmental/pollution, surety, product recall, and representations and warranties for large-account multinational programs. 4,7,11,15,25,27 | Mylo’s current commercial catalogue lists business owner’s policies, commercial auto, general liability, cyber, medical malpractice, professional liability, surety bonds, commercial umbrella and workers’ compensation. 44,48,49,50,51,52,53,54,55,56 Mylo describes a business owner’s policy as combining general liability, commercial property and business-interruption coverage. The actual causes of loss, property, locations, limits and interruption period depend on the offered policy. 44,48 Mylo’s commercial-auto page describes bodily-injury and property-damage liability, with collision, comprehensive and non-owned-auto coverage as possible components depending on the business and vehicles. 49 For medical professionals, Mylo markets claims-made and occurrence malpractice policies and says tail coverage can extend reporting under a claims-made policy. Its page treats cyber liability as separate coverage to add rather than a protection supplied by malpractice insurance alone. 52 Mylo markets small-group benefits to employers with 2–99 employees, including health, dental, vision, life, disability, accident and critical-illness options. It describes online or phone enrollment, a year-round HR portal and help from a licensed benefits advisor. 57 The reviewed public product pages do not provide current specimen policies, endorsements or a complete schedule of limits, deductibles, exclusions and state variations. Those terms must be checked in the actual quote and policy forms. 44,52,46 |
| Access to insurers | The issuing insurer is a Chubb-group underwriting company named on the policy. Reviewed sources identify Federal Insurance Company as a primary U.S. underwriting company, ACE American Insurance Company as a U.S. issuing company on surety materials, and Westchester Fire Insurance Company or Westchester Surplus Lines Insurance Company (and, for some Westchester business, Illinois Union or other ACE paper) depending on the placement. Buyers should read the declarations rather than assume a single “Chubb” legal insurer. 30,25,28,36,41 | Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 44,47 Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 44,47,46 |
| Fees and compensation | Reviewed buyer-facing U.S. pages do not publish premiums, producer-compensation schedules, or policyholder fees. Agent-recruiting copy refers to competitive commissions without stating rates. Inland marine engineering beyond included loss-control is described as available on a fee-for-service basis. 29,7,10,21 | Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 45 |
Sources
Chubb Official Website
- Insurance For Individuals & Businesses. Chubb; Businesses; Get a quote; claims statistics; insurance products and client services. Accessed 2026-09-16.
- Terms Of Use. Chubb; Acceptance of Terms identifying Chubb Group Holdings Inc.; surplus-lines producer restriction; products not available to all users or jurisdictions; Chubb Limited safe-harbor language; Internet Portals for Chubb Business. Accessed 2026-09-16.
- Commercial Insurance. Chubb; Industry practices; small businesses, middle market, large and multinational segments; claims paid and satisfaction figures. Accessed 2026-09-16.
- Insurance For Technology Companies. Chubb; Industry overview; who we serve; listed products including Package, E&O/Cyber, Financial Lines, workers’ compensation, auto, umbrella, BOP, Benchmarq and Customarq; dedicated underwriting, claims and risk engineering. Accessed 2026-09-16.
- Insurance For Software Product & System Developers. Chubb; Property & casualty and financial-lines coverage solutions lists for software and systems developers. Accessed 2026-09-16.
- Technology Services And Consulting Insurance Solutions. Chubb; Property & casualty and financial-lines coverage solutions lists. Accessed 2026-09-16.
- Business Owner’s Policy (BOP) Insurance. Chubb; Eligibility up to $30M revenue and 500+ classes including technology; property and liability package; supporting umbrella, workers’ compensation, commercial auto, ForeFront and Cyber ERM/DigiTech ERM. Accessed 2026-09-16.
- Workers' Compensation Insurance For Small Business. Chubb; Small-business workers’ compensation for one employee through $30M revenue; claims-service descriptions; supporting products. Accessed 2026-09-16.
- Cyber Insurance For Businesses. Chubb; Agent quoting via Chubb Marketplace and Cyber Central; policyholder incident-response hotline and Cyber Alert app; businesses seeking coverage directed to tailored protection rather than a public bind flow. Accessed 2026-09-16.
- Cyber Insurance Coverage & Products. Chubb; Cyber ERM, DigiTech ERM and Pro ERM product descriptions; Marketplace quoting for eligible risks under $100 million revenue; first- and third-party coverage summaries. Accessed 2026-09-16.
- The ForeFront Portfolio. Chubb; Available coverages for private, not-for-profit and healthcare organizations: D&O, EPL, fiduciary, employed lawyers, crime, kidnap/ransom and workplace violence expense. Accessed 2026-09-16.
- ForeFront Portfolio 3.0 For Private Companies. Chubb; Coverage highlights for private companies; contact-an-agent quote prompt; New Jersey application note. Accessed 2026-09-16.
- ForeFront Portfolio 3.0: Directors & Officers And Entity Liability Insurance. Chubb; Private-company D&O and entity liability description and listed coverage features. Accessed 2026-09-16.
- Management Liability Insurance. Chubb; Public, private/not-for-profit and financial-institution management liability products; fiduciary, crime, kidnap/ransom, workplace violence and employment practices. Accessed 2026-09-16.
- Commercial Property Insurance. Chubb; Monoline, multi-line and large/complex property offerings; technology listed among served industries; Risk Consulting. Accessed 2026-09-16.
- Umbrella & Excess Casualty Insurance. Chubb; Umbrella and excess for smaller through multinational accounts; Express Umbrella portal for appointed brokers. Accessed 2026-09-16.
- Commercial Auto Insurance. Chubb; Commercial auto product; technology among served industries. Accessed 2026-09-16.
- Customarq Package Insurance Policy. Chubb; Midsize package combining property and liability; supporting excess, cyber, cargo, workers’ compensation and commercial auto. Accessed 2026-09-16.
- Lower Midmarket Insurance Solutions. Chubb; Agent-facing lower-midmarket suite including Benchmarq package, financial lines, cyber on Marketplace, surety; technology among appetite SIC codes; quoting through issuance, servicing and renewals. Accessed 2026-09-16.
- Environmental Insurance Coverage & Services. Chubb; Premises and contractor pollution, TankSafe, GL Plus combining CGL with products and premises pollution and supported umbrella. Accessed 2026-09-16.
- Inland Marine Insurance. Chubb; Inland marine policy overview; builders’ risk, contractors equipment and related tools. Accessed 2026-09-16.
- Builders' Risk Insurance. Chubb; Builders’ risk coverage list and target clients; agent submission requirements. Accessed 2026-09-16.
- Equipment Breakdown Insurance. Chubb; Monoline and package equipment-breakdown coverage; electronics among target clients. Accessed 2026-09-16.
- Worldwide Ocean Cargo Insurance. Chubb; Ocean, air and overland cargo coverages; agent submission path. Accessed 2026-09-16.
- Surety Bonds. Chubb; Construction, commercial, transactional and international surety; footer identifying Chubb as marketing name and ACE American as an issuing company; products may not be available in all states. Accessed 2026-09-16.
- Chubb Recall Plus For Consumer Goods. Chubb; Product-recall offering, limits, restricted classes and electronics among target finished products. Accessed 2026-09-16.
- Multinational Insurance Coverage And Solutions For Large Accounts. Chubb; Core and specialty coverages including representations and warranties, inland marine, professional liability and ESIS; Worldview servicing platform; work with clients and brokers. Accessed 2026-09-16.
- Excess And Surplus Insurance (E&S Insurance). Chubb; Westchester E&S portfolio; Westchester Fire admitted description; Westchester Surplus Lines eligible in 49 states; paper including Illinois Union and ACE companies. Accessed 2026-09-16.
- Get Access To Chubb. Chubb; Direct appointments for independent agents and brokers; competitive commissions; 200+ products. Accessed 2026-09-16.
- Contact Chubb. Chubb; Agent as first contact; claims numbers including cyber; Small Business policy service and Marketplace technical support; Federal Insurance Company and ACE American claims contacts. Accessed 2026-09-16.
- Chubb Insurance In The U.S.. Chubb; Personal Lines find-an-agent; Small Business quote inquiries directed to chubbsmallbusiness.com; commercial agent callback 1-800-682-4822. Accessed 2026-09-16.
- Chubb Claims. Chubb; 24/7 claims contact center; company-reported satisfaction of clients with a paid claim; North America claims staffing figure. Accessed 2026-09-16.
- Report A Claim. Chubb; Phone and email first-notice contacts including small commercial, cyber, financial lines and workers’ compensation. Accessed 2026-09-16.
- Online & Mobile Claims Tools. Chubb; Small Commercial Business client portal claim reporting and document upload; access may be limited for policies underwritten by certain Chubb companies. Accessed 2026-09-16.
- About Chubb In The U.S.. Chubb; U.S. executive leadership and 44 branch locations; branch presence is not product-availability evidence. Accessed 2026-09-16.
- Chubb Company License Information. Chubb; Federal Insurance Company (Indiana NAIC 20281) admitted P&C in all 50 states; ACE American (Pennsylvania NAIC 22667) admitted P&C in all 50 states; Westchester Surplus Lines Insurance Company eligible/approved surplus lines outside Georgia domicile. Accessed 2026-09-16.
- Chubb Insurance Solutions Agency License Information. Chubb; Statement that Chubb Insurance Solutions Agency is licensed in all 50 states; resident NJ license 2853751; California license 969601. Accessed 2026-09-16.
- Chubb New York Region Appointment Materials. Chubb; Chubb Access appointments administered by Chubb Insurance Solutions Agency, Inc.; surplus lines sold only through licensed surplus lines producers; products may not be available in all states. Accessed 2026-09-16.
- Chubb Limited Form 10-K For The Year Ended 31 December 2025. U.S. Securities and Exchange Commission / Chubb Limited; Item 1 Business: Swiss-incorporated holding company headquartered in Zurich; global insurance and reinsurance organization; operations in 54 countries and territories; commercial P&C including D&O and specialty casualty. Accessed 2026-09-16.
- Chubb Limited Exhibit 21.1 Subsidiaries. U.S. Securities and Exchange Commission / Chubb Limited; ACE American Insurance Company; Federal Insurance Company group companies; Chubb Excess and Surplus Insurance Services Inc. (California); Chubb INA Holdings LLC. Accessed 2026-09-16.
- California Company Profile: Federal Insurance Company. California Department of Insurance; NAIC 20281; California Company ID 0059-6; date authorized 12/18/1902; license status Unlimited-Normal; company type Property & Casualty; domicile Indiana; NAIC Group 0626 Chubb Ltd Grp. Accessed 2026-09-16.
- California Company Profile: ACE American Insurance Company. California Department of Insurance; NAIC 22667; California Company ID 1325-0; date authorized 12/20/1945; license status Unlimited-Normal; company type Property & Casualty; domicile Pennsylvania; NAIC Group 0626 Chubb Ltd Grp. Accessed 2026-09-16.
- California NAIC Group List: Chubb Ltd Grp 0626. California Department of Insurance; Group roster including Federal Insurance Company, ACE American Insurance Company, Chubb National Insurance Company, Westchester Fire Insurance Company and other Chubb-group companies with California IDs. Accessed 2026-09-16.
Mylo Official Website
- Small Business Insurance. Mylo; Hero; What Insurance Does A Small Business Need; Business Insurance FAQs; current commercial-product navigation; footer legal disclosure. Accessed 2026-09-15.
- About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
- Terms Of Use. Mylo; Effective 21 February 2017; updated 19 November 2018; introduction; §§1.2 and 6.1–6.5. Accessed 2026-09-15.
- Contact Your Carrier. Mylo; Carrier contact instructions; business-insurance support and claims entries; Mylo Service Professional fallback. Accessed 2026-09-15.
- Business Owner’s Policy. Mylo; Current product page and Get My Quote call to action; related business-product navigation. Accessed 2026-09-15.
- Commercial Auto Insurance. Mylo; Commercial Auto Savings For A Business On The Move; What Commercial Auto Insurance Do I Need; FAQs. Accessed 2026-09-15.
- Commercial General Liability Insurance. Mylo; Current commercial product page and related business-product navigation. Accessed 2026-09-15.
- Cyber Insurance. Mylo; Current commercial product page; Think You Don’t Need Cyber Insurance; related business-product navigation. Accessed 2026-09-15.
- Medical Malpractice Insurance. Mylo; Medical Malpractice Insurance Is Professional Liability; What Types Of Coverage Are Available; cyber section; FAQs. Accessed 2026-09-15.
- Professional Liability Insurance. Mylo; Current commercial product page; Professional Liability? But I Do Good Work; related business-product navigation. Accessed 2026-09-15.
- Surety Bonds. Mylo; Surety Bonds Show You Mean Business; How Does A Surety Bond Work; quote calls to action; FAQs. Accessed 2026-09-15.
- Commercial Umbrella Insurance. Mylo; Current commercial product page and related business-product navigation. Accessed 2026-09-15.
- Workers’ Compensation Insurance. Mylo; Current commercial product page; Workers’ Comp? What’s In It For Me; related business-product navigation. Accessed 2026-09-15.
- Small Group Benefits. Mylo; Hero for employers with 2–99 employees; benefit categories; enrollment, HR portal and licensed-advisor service. Accessed 2026-09-15.
- Partner With Mylo. Mylo; Insurance-agency and other-industry paths; embedded offering categories; carrier statement; demo request. Accessed 2026-09-15.
- Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect. Group 1001; 26 September 2023 announcement; Amplifi description; statement that Mylo and Gainbridge are backed by Group 1001; About Mylo and About Group 1001. Accessed 2026-09-15.
- Mylo Is No Longer Part Of Lockton. Kansas City Business Journal; Headline and article preview; 23 May 2023; prior minority investor described as new majority investor. Accessed 2026-09-15.
- Mylo, LLC Entity Record. Florida Department of State, Division of Corporations; Document M17000007667; foreign Missouri LLC; active; 2026 annual report filed 30 April 2026. Corporate registration, not an insurance license. Accessed 2026-09-15.
- Licensed Property And Casualty Agencies. Massachusetts Division of Insurance; Page 114; Mylo, LLC; NPN 18590034; original approval 29 November 2017; renewal 29 November 2026. Official PDF was available in search indexing; direct download returned an access block from this workspace. Accessed 2026-09-15.
- Licensed Surplus Lines Broker Agencies. Massachusetts Division of Insurance; Mylo, LLC; NPN 18590034; original approval 20 December 2017; renewal 20 December 2026. Official PDF was available in search indexing; direct download returned an access block from this workspace. Accessed 2026-09-15.
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