Chubb vs Mylo: How Do They Compare for Business Insurance?

Chubb sells commercial policies through agents; Mylo lets small businesses shop online or with a licensed advisor.

An Overview of Chubb and Mylo

A small professional firm that wants a web checkout with advisor help can shop through Mylo; a technology business seeking DigiTech needs a producer appointed with Chubb. Mylo’s current backer is Group 1001, not evidence of current Lockton ownership. Choose Mylo for online small-business shopping; choose a Chubb-appointed agent for DigiTech. 45 29 59

What Stands Out About Chubb and Mylo?

Chubb at a Glance

  • Eligible technology companies can combine technology E&O, media and cyber through DigiTech ERM. 10,9,4Company-reportedU.S. cyber product pages accessed 16 September 2026. Product names are not equivalent coverage across every insured.
  • Agents can quote eligible small-business accounts online; cyber has a faster application route. 9,10,30,31,12Company-reportedU.S. agent platforms and buyer contact paths as of 16 September 2026. Quote speed and bindability are not guaranteed for any applicant.

Mylo at a Glance

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 44,46Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 57Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

Chubb vs Mylo Coverage Lines Compared

CoverageChubbMylo
Builders riskListed 22,21Chubb offers builders risk insurance.Not listed
Business owner’s policyListed 7,4Chubb offers business owner’s policies for eligible small businesses with up to $30 million in revenue.Listed 44,48Mylo lists a business owner’s policy among its business insurance products.
Cargo and transitListed 24Chubb offers cargo insurance.Not listed
Commercial autoListed 17,7Chubb offers commercial auto insurance.Listed 49As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.
Commercial propertyListed 15,4Chubb offers commercial property insurance.Not listed
CrimeListed 11,5Chubb offers crime coverage within its ForeFront portfolio for private, nonprofit and health care organizations.Not listed
Cyber liabilityListed 10,9Chubb offers cyber insurance.Listed 51Mylo invites cyber insurance quote requests and compares policies from multiple insurers.
Directors and officersListed 13,11Chubb offers directors and officers liability insurance for smaller privately held companies through ForeFront.Not listed
Employee health and benefitsNot listedListed 57Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.
Employment practices liabilityListed 11,14Chubb offers employment practices liability insurance.Not listed
Equipment breakdownListed 23,5Chubb offers equipment breakdown insurance.Not listed
Fiduciary liabilityListed 11,14Chubb offers fiduciary liability insurance.Not listed
General liabilityListed 7,4,20Chubb offers general liability insurance within its commercial package products.Listed 50Mylo compares general liability quotes from insurance carriers and also offers package options.
Kidnap and ransomListed 11,14Chubb offers kidnap and ransom insurance.Not listed
Management liabilityListed 11,14Chubb offers management liability insurance.Not listed
Media liabilityListed 10Chubb offers media liability insurance through DigiTech ERM for technology companies.Not listed
Medical malpracticeNot listedListed 52Mylo compares medical malpractice insurance options from insurers.
Product recallListed 26,28Chubb offers product recall insurance for businesses handling finished consumer goods.Not listed
Professional errors and omissions (E&O)Listed 10,5Chubb offers professional errors and omissions insurance through Pro ERM for non-licensed professional-service firms.Listed 53Mylo compares professional liability quotes for claims from clients unhappy with professional services.
Representations and warrantiesListed 27Chubb offers representations and warranties insurance within its offering for large US- and Canadian-based multinational companies.Not listed
Surety bondsListed 25Chubb offers surety bonds.Listed 54Mylo compares commercial surety-bond quotes for license or permit obligations.
Technology errors and omissions (E&O)Listed 10,4Chubb offers technology errors and omissions insurance through DigiTech ERM for technology companies.Not listed
Tools, equipment and inland marineListed 21,28Chubb offers inland marine insurance.Not listed
Umbrella and excess liabilityListed 16,7Chubb offers umbrella and excess liability insurance.Listed 55Mylo compares commercial umbrella quotes from insurers.
Workers’ compensationListed 8,4Chubb offers workers’ compensation insurance for small businesses, from one employee up to $30 million in revenue, including technology companies.Listed 56Mylo compares workers’ compensation options from insurers.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Chubb and Mylo Coverage, Line by Line

Open what Chubb and Mylo each publish for one coverage line.

Chubb and Mylo Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Chubb Review Score

6.9/ 10

Review Score

5 rated sources

Chubb earns 5/5 from NerdWallet, which reports fewer-than-expected commercial property and liability complaints. Customer ratings are mixed across products and locations.

Read Chubb reviews

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

Key Differences Between Chubb and Mylo

Ownership and Role

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer; a 2023 report said it was no longer part of Lockton. That history does not make Lockton the current owner and does not make Mylo a Chubb underwriting company. Chubb remains a marketing name for group issuers. 45 59 2

Mylo’s terms describe how it sells, including producer and embedded-distribution language. When a quote names Chubb, the issuing company is still a Chubb-group insurer such as Federal Insurance Company or ACE American Insurance Company if those companies appear on the declarations. 46 30

Direct Quote Versus Agent Portal

Mylo describes shopping online or with a licensed advisor, with an agent finalizing most policies. Chubb’s commercial cyber and package quoting for eligible risks is through appointed agents on Marketplace. A Mylo “online” start is still producer-intermediated at bind for most policies. 44 9

Catalogue Overlap

Mylo lists BOP, workers’ compensation, commercial auto, cyber, professional liability and other small-commercial products. Chubb lists overlapping labels plus DigiTech and ForeFront. Shared labels do not mean Mylo is offering Chubb forms. 48 7

What Should You Confirm in Chubb and Mylo Quotes?

  • Current Mylo owner and producing entity versus any Lockton branding on old documents. 59

  • Whether the cyber/E&O quote is Chubb DigiTech or another panel company. 51 10

  • Massachusetts producer license named on Mylo’s public license materials for the entity on the proposal. 62

  • Compensation Mylo receives versus Chubb’s unpublished commission rates. 46 29

Chubb vs Mylo Services Compared

What each provider says about the services you may need

CriteriaChubbMylo
Business role

Businesses buying Chubb coverage receive a policy from a US underwriting company, not from Chubb Limited, the Swiss holding company. Chubb is the marketing name for the group’s insurance subsidiaries and related services. 39,2,25VerifiedGroup identity from the 2025 Form 10-K Item 1 and U.S. website legal disclosures. The holding company is not the risk-bearing insurer on a given U.S. policy.

Most commercial buyers need an independent agent or broker to reach Chubb; surplus-lines products require a licensed surplus-lines producer. Chubb appoints producers and operates agent portals, while Chubb Insurance Solutions Agency, Inc. administers Chubb Access appointments. 29,30,2,38Company-reportedU.S. distribution as described on agent-access, contact and terms pages. This does not mean every independent agent is appointed for every product.

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 44,45Company-reportedMylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 45,59,60VerifiedCorporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 44,46,61,62VerifiedEntity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 58,59Company-reportedPartner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Application process

Eligible small businesses can get agent-assisted quotes through Chubb Marketplace, with Cyber Central offering an express cyber route; the described online path is for appointed agents and brokers, not a general-public bind for middle-market technology programs. Cyber risks under $100 million revenue may qualify; referred risks go to underwriters. 9,10,30,31,12Company-reportedU.S. agent platforms and buyer contact paths as of 16 September 2026. Quote speed and bindability are not guaranteed for any applicant.

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 44,46Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 46Company-reportedWebsite Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

Coverage lines

Technology companies can compare DigiTech ERM, which combines technology E&O, media and cyber in one policy, with Chubb’s Cyber ERM or Pro ERM options; the issued form sets actual terms, limits and exclusions. 10,9,4Company-reportedU.S. cyber product pages accessed 16 September 2026. Product names are not equivalent coverage across every insured.

Businesses can also ask Chubb about BOP, workers’ compensation, auto, umbrella/excess, management liability, property, marine, builders risk, equipment breakdown, cargo, environmental, surety, product recall and transaction coverage; product names do not mean one package includes every line. 4,7,11,15,25,27Company-reportedOfferings described on dedicated product or industry solution pages. Availability, admitted versus surplus paper, and wording vary by product, size and jurisdiction.

Mylo’s current commercial catalogue lists business owner’s policies, commercial auto, general liability, cyber, medical malpractice, professional liability, surety bonds, commercial umbrella and workers’ compensation. 44,48,49,50,51,52,53,54,55,56Company-reportedDirectly marketed commercial offerings in the current website navigation and product pages. Commercial property is described as a BOP component, not a separately marketed product; non-owned auto is described as an optional commercial-auto component.

Mylo describes a business owner’s policy as combining general liability, commercial property and business-interruption coverage. The actual causes of loss, property, locations, limits and interruption period depend on the offered policy. 44,48Company-reportedMylo’s general BOP description, not a specimen policy or statement that every applicant receives all described terms.

Mylo’s commercial-auto page describes bodily-injury and property-damage liability, with collision, comprehensive and non-owned-auto coverage as possible components depending on the business and vehicles. 49Company-reportedGeneral product description. It does not establish state eligibility, required limits or the options included in a buyer’s quote.

For medical professionals, Mylo markets claims-made and occurrence malpractice policies and says tail coverage can extend reporting under a claims-made policy. Its page treats cyber liability as separate coverage to add rather than a protection supplied by malpractice insurance alone. 52Company-reportedCompany-described medical-malpractice and cyber options. The page is not policy wording and does not identify the available insurer, state, specialty or tail period.

Mylo markets small-group benefits to employers with 2–99 employees, including health, dental, vision, life, disability, accident and critical-illness options. It describes online or phone enrollment, a year-round HR portal and help from a licensed benefits advisor. 57Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

The reviewed public product pages do not provide current specimen policies, endorsements or a complete schedule of limits, deductibles, exclusions and state variations. Those terms must be checked in the actual quote and policy forms. 44,52,46Not found in reviewed sourcesPublic commercial product and legal pages reviewed on 15 September 2026. Not finding public forms does not mean Mylo cannot provide them during a transaction.

Access to insurers

Check the declarations for your policy’s actual insurer because different Chubb companies issue different placements. Sources name Federal Insurance Company, ACE American, Westchester Fire or Westchester Surplus Lines, and for some business Illinois Union or other ACE paper. 30,25,28,36,41Company-reportedU.S. commercial placements. Ratings cited on Westchester’s page are company-reported and were not independently verified.

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 44,47Company-reportedCompany-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 44,47,46Not found in reviewed sourcesCommercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Fees and compensation

Ask your agent about premium, commissions and fees before choosing a quote: buyer-facing Chubb pages do not publish rates or policy fees, while inland-marine engineering beyond included loss control is fee-for-service. 29,7,10,21Not publicly disclosedPublic U.S. commercial pages listed as sources. Absence of a published schedule is not a finding that coverage is free or that producers are unpaid.

Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 45Company-reportedCompany-wide consumer disclosure on Mylo’s About page. It does not identify the commission or fee for a specific commercial placement.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Chubb vs Mylo

  • AIG lists broker and agent tools; Chubb describes quote access for eligible small businesses through appointed producers.

  • Compare AIG’s broker-accessible insurer products with Mylo’s guided small-business shopping and agency support.

  • A startup responding to an enterprise customer's insurance requirements can compare Chubb DigiTech through an agent with Alliance Risk's multi-market review.

All Comparisons

Get Help With Insurance Buying and Renewals.

Get help buying coverage and managing renewals, with less paperwork for your team. Create your account and submit an insurance request online.

Talk to Spot