CFC Telehealth Insurance

CFC sells eHealth as one packaged policy for companies at the intersection of healthcare and technology, rather than as separate telemedicine, mHealth, AI, or remote-monitoring policies. ¹Company-reportedeHealth product page, which lists telemedicine, mHealth, AI, and remote patient monitoring as sub-sectors under a single packaged product.

The reviewed eHealth product page does not name the insurer or Lloyd's syndicate carrying the risk. CFC's regulatory page lists CFC-affiliated underwriting entities, including its own Lloyd's Syndicate 1988, but does not tie one specifically to eHealth. ^1,3Not publicly disclosedChecked the eHealth page and CFC's regulatory information page; neither names an eHealth-specific carrier.

CFC's FAQ describes eligible businesses broadly as any company that provides or uses digital healthcare technology day to day, including wellbeing clinics and labs, not only medical practices. ¹Company-reportedeHealth FAQ; a general description rather than a formal underwriting rule, and actual eligibility depends on underwriting.

CFC lists the package as covering bodily injury arising from healthcare services, technology activities, cyber events, and system outages; technology errors and omissions; products failing to perform; cyber and privacy; general liability, employers' liability, and legal expenses; and IP rights and infringement, with worldwide jurisdiction. ¹Company-reported'What does CFC's eHealth policy cover?' section of the product page; exact terms are set by the policy as issued.

CFC lists automatic coverage for physicians and medical practitioners as a key feature of the eHealth package. ¹Company-reportedKey features section of the eHealth product page.

CFC says it added affirmative AI-related coverage language to its eHealth policy in 2026 as part of a rollout across seven products, explicitly addressing exposures like AI model hallucination, AI-generated content, and model drift rather than leaving them to implied or silent coverage. ²Company-reportedCFC news release on the affirmative AI coverage programme; describes intent and scope of the update, not specific policy wording.

CFC publishes a downloadable eHealth application form alongside the product brochure. ¹Company-reportedDownloads section of the eHealth product page.

CFC's FAQ says filing an eHealth claim starts with contacting one of its digital health experts, who guide the policyholder through the process. ¹Company-reportedeHealth FAQ describing the claims process at a general level; does not disclose timelines or outcomes.