What Telehealth Insurance Requirements Apply in Texas?

Texas requires a valid physician-patient relationship before telemedicine medical services, with the same standard of care and professional discipline rules as in-person practice. Texas-regulated health plans must publish their telemedicine payment policies online; the statute does not require disclosure of negotiated provider rates.

What Is Telehealth Insurance?

Telehealth liability can cover claims arising from remote health care, such as a video visit or remote monitoring. If you provide care online, match the quote to your clinicians, services and patient locations; cyber and in-person risks need separate review. Read the national Virtual care and telehealth guide.

What Should You Watch for With Telehealth Insurance in Texas?

  • Texas Patient Location Determines the Rules

    Texas-regulated health plans must publish their telemedicine payment policies online; the statute does not require disclosure of negotiated provider rates. Record where the patient is at each encounter and ask whether the policy covers services delivered under that state-specific rule. 2

  • Keep Telehealth Within Texas Practice Rules

    Texas requires a valid physician-patient relationship before telemedicine medical services, with the same standard of care and professional discipline rules as in-person practice. Ask the broker to confirm the professional-liability policy covers the modalities and services your clinicians use in {n}. 1

  • Confirm Texas Plan Payment Conditions

    Texas requires a valid physician-patient relationship before telemedicine medical services, with the same standard of care and professional discipline rules as in-person practice. Verify network, authorization, and covered-service conditions before relying on payment for remote encounters. 1,2

Which Telehealth Insurance Providers Have Texas License Records?

No provider in our research has both a state license record and a listing for this coverage line. This does not establish that providers are unlicensed. Check the regulator’s license lookup and confirm availability with a provider when requesting a quote.

Who Regulates Insurance in Texas?

Texas Department of Insurance

TDI licenses agents and insurers, reviews company rate filings, and investigates complaints against insurance companies and people it regulates. Its complaint page states limits on what it can resolve, including disputes outside its regulatory authority. 3,4,5

Surplus-Lines Tax and Stamping Office in Texas

Reported tax rate. 4.85% of gross premium plus 0.04% SLTX stamping fee 6,7,8

When Texas is the insured’s home state, the state tax is 4.85% of gross premium; absent a compact allocation agreement, a multistate policy can be taxed on its entire premium. Policies effective on or after Jan. 1, 2024 also carry a 0.04% stamping fee; SLTX invoices the broker and says the insured pays it, and the surplus-lines insurer is not covered by the Texas guaranty association.

Surplus Lines Stamping Office of Texas

What Should You Ask Before Buying Telehealth Insurance in Texas?

  1. Does our professional-liability policy cover the telehealth modalities we use with patients in Texas?
  2. How should we document Texas patient location, consent, and required in-person follow-up?
  3. Which Texas plan rules or network terms affect reimbursement for these services?

Telehealth Insurance in Texas: Frequently Asked Questions

Do clinicians need authorization to provide telehealth to patients in Texas?

Yes. Texas-regulated health plans must publish their telemedicine payment policies online; the statute does not require disclosure of negotiated provider rates. 2

Does Texas require health plans to cover telehealth?

Usually, when the service is otherwise covered and meets the state’s applicable clinical and plan conditions. Texas requires a valid physician-patient relationship before telemedicine medical services, with the same standard of care and professional discipline rules as in-person practice. 1

Telehealth Insurance Guides for Other States

Other coverage in TexasEvery coverage guide for Texas, plus the regulator and surplus-lines details.

Updated .

This guide is informational and does not determine whether a policy is available or meets your needs. Editorial policy. To suggest a correction, contact Spot with a supporting source.

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