Resilience vs USI Insurance Services

Why Resilience’s cyber and technology E&O insurance is a specialty product, not a replacement for USI’s full brokerage program.

Introduction

Resilience is a focused cyber and technology errors-and-omissions offering sold through brokers. USI is a multi-line broker that might submit to Resilience, to PrivaSafe, or to another market—or might not; that is a proposal question. Buying Resilience does not fill workers’ compensation, auto, or medical benefits, because Resilience’s published US offering is cyber and technology errors and omissions. Appointing USI does not, by itself, put you on Homeland paper. 1 19

Where Each Provider Shines

Where Resilience Shines

  • Technology E&O for software, hardware and technology services 4
  • Financial risk prioritization and multi-entity cyber visibility 8,9

Where USI Insurance Services Shines

  • USI’s Technology practice says it works with software, hardware and related companies from early seed stage through IPO. 12,20,31
  • USI says it is customarily paid insurer commissions and may receive additional contingent compensation, with details available on request. 18

Coverage Comparison

Coverage TypeResilienceUSI Insurance Services
Cargo and transitNot listedListed 20
Commercial autoNot listedListed 19,21
Commercial propertyNot listedListed 20,19
CrimeNot listedListed 21,27
Cyber liabilityListed 3Listed 20,25,19
Directors and officersNot listedListed 20,21,27
Employee health and benefitsNot listedListed 24,22
Employment practices liabilityNot listedListed 21,27
Fiduciary liabilityNot listedListed 21,27
General liabilityNot listedListed 19,21
Kidnap and ransomNot listedListed 21
Management liabilityNot listedListed 19,27
Medical malpracticeNot listedListed 23
Product liabilityNot listedListed 20,19
Professional liability / E&ONot listedListed 21
Representations and warrantiesNot listedListed 22
Surety bondsNot listedListed 23
Technology errors and omissionsListed 4Listed 20,26
Umbrella and excess liabilityNot listedListed 19,21
Workers’ compensationNot listedListed 19,21

Listed products and programs, including policies arranged through insurers or partners. Optional endorsements are discussed in the analysis below. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.

Key Differences Between Resilience and USI

Product Company Versus Intermediary

The US distributor is Ocrea/Resilience Cyber Insurance Solutions, not USI. Resilience’s cited disclaimer does not establish a California placement route. USI’s California product eligibility is likewise unresolved on practice pages. Ask both in the same request for proposal. 2 32

Who Fits the Appetite

Resilience’s published US technology errors-and-omissions appetite starts at $25 million of revenue. A company under that floor is outside that published band, even though USI’s Technology practice mentions early seed. Do not treat USI’s seed language as Resilience eligibility. 4 20

Coverage Width

Resilience advertises cyber limits up to $20 million and technology errors and omissions up to $10 million in US primary and excess descriptions. Those are product-page figures, not your quote. USI’s Technology list includes property, cargo, directors and officers, and international placement language. Resilience’s published offering is cyber and technology errors and omissions, not that full brokerage menu. 3 20

How You Buy

Resilience is presented through brokers. Whether USI is that broker is a proposal question. Starting at Resilience’s contact form still leaves general liability and workers’ compensation to place if those lines are required. 5 19

Security Tools Versus PATH

Resilience says insurance is not tied to buying Edge or Arc. USI PATH is a risk-control platform across lines. Itemize what is included in premium. 8 28

What to Confirm in Quotes

  • Revenue eligibility against Resilience’s published $25 million–$10 billion tech E&O band. 4
  • Whether USI will market Resilience, PrivaSafe, or both, with Homeland versus other issuer names. 10 25
  • Separate placement of workers’ compensation, property, directors and officers, and benefits. 24
  • Claims: Resilience’s 24/7 in-house description versus USI routing cyber to its claims consultant. 6 29

Service Comparison

Resilience vs USI: documented services and availability

CriteriaResilienceUSI Insurance Services
Business role

Resilience combines cyber insurance and technology errors and omissions insurance with cybersecurity risk-management services. 1,3,4

Resilience identifies Ocrea Risk Services, LLC, doing business as Resilience Cyber Insurance Solutions, as its US insurance distributor and lists NPN 19169260. This company disclosure is not independent verification of a California license. 2

USI describes itself as a U.S. insurance brokerage and consulting firm that arranges property and casualty, employee benefits, personal risk, program, and retirement solutions. The reviewed official pages do not identify USI as the insurer that issues commercial policies. 12,11,18,31

USI’s commissions page states that, as a licensed insurance producer, it may advise on insurance contracts, sell insurance, and obtain coverages for clients. Privacy and staff materials identify the operating company as USI Insurance Services LLC. Current California producer-license status remains independently unverified. 18,17,32

On 31 August 2026, Aon plc announced a definitive agreement to acquire USI from KKR and other shareholders for a $17.0 billion purchase price, with closing expected in the fourth quarter of 2026 subject to customary conditions including regulatory approvals. Aon stated that Aon and USI will continue to operate independently until the closing date. The reviewed announcement does not establish that the transaction has closed. 31

Customer focus

Resilience lists US technology E&O appetite of $25 million–$10 billion in revenue, including software, AI, hardware, technology services, data centers and telecommunications. Smaller startups should ask whether an exception is available. 4

USI says it has served over 500,000 clients nationwide and positions itself as a middle-market brokerage and consulting firm. Its Technology practice describes clients including software, hardware, networking, semiconductors, or communications companies from early seed stage through IPO. Public pages do not publish a minimum revenue, headcount, or California-startup eligibility screen. 12,20,31

Coverage lines

Resilience advertises cyber coverage on primary and excess placements, with limits up to $20 million. Its product page describes privacy wrongful acts and eCrime, with eCrime limits up to $500,000; the quote must confirm applicable sublimits and conditions. 3

Resilience markets technology E&O for liability arising from technology businesses and advertises $10 million limits for US primary and excess placements. 4

USI’s Technology practice lists insurance placement for property; business income and contingent business income; worldwide cargo and stock; errors and omissions; product liability; directors and officers liability; network security / USI PrivaSafe; and international. Those labels describe brokerage services. Limits, exclusions, insurer, and whether a given startup qualifies remain in a quote and policy. 20,25

USI’s commercial property and casualty pages describe advice and placement on workers’ compensation, property, general liability, auto liability, umbrella/excess, executive and professional risks, cyber, environmental, product liability, and related claims and risk-control services. Other industry pages add employment practices, crime, fiduciary, professional E&O, kidnap and ransom, representations and warranties, medical professional (malpractice) liability, and required bonding in the healthcare practice. Availability and wording vary by client, insurer, and jurisdiction. 19,21,22,23,27

USI’s employee-benefits practice describes consulting to design, price, and administer employer benefit programs, including underwriting analytics, HR administration support, population health, compliance/healthcare reform guidance, pharmacy and ancillary consulting. The private-equity practice separately lists employee health and welfare insurance services after a transaction. These pages describe consulting and placement services, not a specific insured health plan or carrier. 24,22

Application process

Resilience presents insurance to brokers through a dedicated broker page and offers a public contact route for product inquiries. The reviewed pages do not document an end-to-end self-service purchase or a guaranteed quote or binding time. 5,7

USI does not publish a self-serve commercial quote flow on the reviewed pages. Technology and P&C inquiries are directed to pcinquiries@usi.com or a local office. The contact page includes a website message box that USI warns is not secured in transit and should not be used for sensitive information. Small- and medium-sized management-liability inquiries are also directed to Select.Business@usi.com. No public binding timetable or online eligibility tool was found. 20,19,15,27

Servicing and renewals

Resilience markets Edge for prioritizing security spending by estimated financial impact, and Arc for viewing cyber risk across multiple entities. These are risk-management services, not additional insurance coverage lines. 8,9

Resilience states that buying insurance is not tied to buying security services. Confirm which services are included in the proposed package and which require a separate agreement. 2

The current broker and product pages reviewed do not specify renewal documentation, a renewal price commitment or a standard servicing turnaround. 5,3,4

USI describes USI ONE as a proprietary consultative process that combines Omni analytics, a national network of specialists, and an enterprise planning process. Technology and P&C pages say clients receive tailored recommendations aimed at total cost of risk. Those are company descriptions of advisory method, not independently verified service outcomes. 13,20,19

USI PATH is described as a proprietary risk-control platform that presents industry loss drivers, improvement areas by coverage line, and curated vendor solutions with preferred pricing and ROI projections. The homepage also markets PATH as guiding clients through risk control from identifying sources of loss to targeting solutions. Performance, ROI, and premium-reduction claims on those pages are company-reported. 28,11

Sources

Resilience Official Website

  1. Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
  2. Disclaimer. Resilience; Opening paragraphs and USA jurisdiction disclosure. Accessed 2026-09-16.
  3. Cyber Insurance. Resilience; Why choose cyber insurance; Policy coverage; Broad market appetite. Accessed 2026-09-16.
  4. Technology E&O. Resilience; Technology risk categories; Key benefits / A Broad Market Appetite. Accessed 2026-09-16.
  5. Brokers. Resilience; Broker benefits; Use cases; Insurance & risk solutions. Accessed 2026-09-16.
  6. Claims & Incident Response. Resilience; Our difference; Support from start to resolution; Claims panel. Accessed 2026-09-16.
  7. Contact Us. Resilience; Contact us; emergency claims instructions. Accessed 2026-09-16.
  8. Security Investment Prioritization. Resilience; Resilience Edge introduction and Key benefits. Accessed 2026-09-16.
  9. Multi-Entity & Portfolio Risk. Resilience; Resilience Arc introduction. Accessed 2026-09-16.
  10. Terms and Conditions. Resilience; Opening website agreement; separate written agreements. Accessed 2026-09-16.

USI Insurance Services Official Website

  1. Insurance Brokerage and Consulting. USI Insurance Services; Practice tiles for property and casualty, employee benefit consulting, personal risk, PATH, and Valhalla headquarters footer. Accessed 2026-09-16.
  2. The Power of ONE. USI Insurance Services; History, client-count, nationwide office, and P&C / benefits / personal risk / retirement description. Accessed 2026-09-16.
  3. The USI ONE Advantage. USI Insurance Services; Omni, Network, and Enterprise planning process description. Accessed 2026-09-16.
  4. Find a USI office near you. USI Insurance Services; More than 10,000 professionals, over 200 U.S. offices, serving every state. Accessed 2026-09-16.
  5. Contact Us. USI Insurance Services; Unsecured website message note, Valhalla corporate office, claims-assistance instruction to contact a USI office. Accessed 2026-09-16.
  6. Disclaimer. USI Insurance Services; General-information disclaimer and no-warranty language. Accessed 2026-09-16.
  7. Privacy. USI Insurance Services; Privacy notice identifying USI Insurance Services, California appendix, and disclosure of personal information to insurance carriers as needed to provide services. Accessed 2026-09-16.
  8. Commissions and Fees. USI Insurance Services; Licensed-producer authority, insurer-paid commission default, contingent compensation, and client request right. Accessed 2026-09-16.
  9. P&C Insurance and Risk Consulting. USI Insurance Services; Listed P&C risk exposures, claim advocates, and pcinquiries@usi.com contact. Accessed 2026-09-16.
  10. Technology Insurance. USI Insurance Services; Technology practice client types, seed-to-IPO range, and listed insurance placement lines including PrivaSafe. Accessed 2026-09-16.
  11. Business Services. USI Insurance Services; Listed coverage solutions including D&O, EPL, crime, fiduciary, E&O, cyber, kidnap and ransom, and claim advocacy. Accessed 2026-09-16.
  12. Private Equity. USI Insurance Services; Representations and warranties insurance, employee benefits due diligence, and post-close P&C and benefits servicing. Accessed 2026-09-16.
  13. Healthcare. USI Insurance Services; Medical professional (malpractice) liability, required bonding, and other listed healthcare specialty coverages. Accessed 2026-09-16.
  14. Employee Benefits. USI Insurance Services; Employer benefit consulting services and EBsolutions@usi.com contact. Accessed 2026-09-16.
  15. USI Exclusive PrivaSafe. USI Insurance Services; Manuscripted cyber and privacy program description; no contracting insurer named. Accessed 2026-09-16.
  16. Protect Your Organization From Increasing Third-Party Cyber Exposures. USI Insurance Services; PrivaSafe risk-transfer description and review of existing cyber and technology E&O policies before marketing. Accessed 2026-09-16.
  17. Protect Your Company and Personal Assets From Management Liability Risks. USI Insurance Services; ExecuSafe program for D&O and management liability, including EPL, fiduciary, and crime; Select.Business@usi.com. Accessed 2026-09-16.
  18. Reduce Claims and Costs by Optimizing Your Risk Control. USI Insurance Services; USI PATH proprietary risk-control platform description. Accessed 2026-09-16.
  19. Client Emergency Preparedness Claims Kit. USI Insurance Services; Updated May 2021 claims-reporting table directing some lines to the insurer and executive, professional, and cyber lines to the USI account team or claims consultant. Accessed 2026-09-16.
  20. Natural Disaster Planning. USI Insurance Services; Commercial P&C claims contact via client service team or local office; Select/Small Commercial contacts. Accessed 2026-09-16.
  21. Aon to acquire USI to establish the premier U.S. middle-market platform. Aon plc via PR Newswire; 31 August 2026 announcement; independent operation until expected Q4 2026 close; About USI description. Accessed 2026-09-16.
  22. USI Insurance Services LLC associate biography (San Francisco). USI Insurance Services; Letterhead naming USI Insurance Services LLC, 575 Market St Suite 3750 San Francisco, CA, and CA DOI License # 0G11911. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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