Heffernan Insurance Brokers vs Relm Insurance

Heffernan Insurance Brokers is an independent retail brokerage that arranges business insurance, personal insurance, employee benefits, and financial-services products. Its technology practice says it specializes in mid- to late-stage technology companies, including venture-funded startups, pre-IPO companies, and firms using enterprise risk or self-insurance strategies. A separate small-business division describes serving sole proprietors through fast-growing companies, including technology businesses. ^1,7,8,2

Relm markets AI insurance both to businesses developing and selling AI products and to organizations using or embedding third-party AI. The reviewed product pages do not specify a minimum funding round or revenue threshold. ^32,33,35

The public commercial path starts with a Contact Us inquiry. The empty form inspected on 16 September 2026 asks for first and last name, email, optional phone, insurance needed, and a description of operations, plus a required choice among Need A Quote, Other, or Would like to speak with someone. Submitting the form does not display a premium or bind coverage. ¹²

Heffernan tells technology buyers to work with a specialized broker who assesses the business and gathers quotes from insurers. Its cyber team says it determines exposure, shops the market, presents options, and guides coverage selection. Quick Insure is a separate path that markets faster quotes for selected personal and short-term business products. The reviewed pages do not promise a universal quote or binding turnaround for a growth-stage technology program. ^7,9,13,12

Relm provides an inquiry form requesting contact details, company name and location. Its US launch describes access through distribution partners, and the website states that Relm Insurance Ltd. deals through licensed brokers. The reviewed pages do not establish instant quoting or online binding. ^37,29

Heffernan describes shopping multiple insurers rather than issuing policies itself. Named partners on reviewed pages include Thimble Insurance Services for short-term on-demand general liability and a third-party Propeller portal for some surety bonds. Transportation, healthcare, and marine-cargo pages refer to top, major, or exclusive carriers without naming them. Ask for the issuing insurer, admitted or surplus-lines status, and proposed forms on any quote. ^{9,17,18,16,14,1}

Relm’s fronting announcement names Trisura Specialty Insurance Company in connection with US digital-asset risks, including D&O, cyber, technology E&O and crime. A fronting insurer issues the policy while another insurer supplies risk capacity. This announcement does not establish Trisura as the issuer of every Relm product or of a California AI policy. ³⁶

Heffernan says clients get claims services, loss control, HR consulting, and risk-management support alongside insurance placement. Its modern-brokerage page describes digital access to documents, program details, and service-activity status, plus tools such as TrustLayer for insurance verification. These are company-described servicing features. ^6,23,10

The reviewed contact and terms pages provide general-inquiry and complaint channels but do not explain a customer self-service portal, certificate turnaround, endorsement process or renewal timetable. Ask which tasks your broker, the MGA and the issuing insurer will handle. ^37,39

Heffernan describes full-service claims consulting from intake through resolution, including workers’ compensation strategy, carrier liaison, and experience-mod analysis; 24/7 medical triage; and advocacy on general liability, auto, and property claims, including litigation support. The marine-cargo program separately describes a claims division with authority to adjust, settle, and issue payments on that program. These statements document claimed assistance. They do not establish that a claim will be paid or that reported speed or savings figures are independently verified. ^10,16

Relm says its claims team manages claims and offers a dedicated concierge within 24 hours of notification. This is a company service statement, not an independently measured response or settlement record. Its terms name Crawford & Co. for global claims response and KSW for US response; confirm the notice instructions in the actual policy. ^38,39