Coalition vs Heffernan Insurance Brokers: How Do They Compare for Business Insurance?

Coalition combines cyber and Tech E&O with monitoring; Heffernan advises on broader technology programs and risk financing.

An Overview of Coalition and Heffernan Insurance Brokers

A technology firm deciding how much cyber loss to retain can discuss risk-financing options with Heffernan; a buyer wanting a cyber policy with monitoring can compare Coalition. Choose Coalition if you want cyber and Tech E&O paired with monitoring; choose Heffernan if you need broader risk-financing advice. 1 8 25 24

What Stands Out About Coalition and Heffernan Insurance Brokers?

Coalition at a Glance

  • Technology companies can combine cyber and Tech E&O in one program. 1Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.
  • Policyholders get cyber monitoring, alerts and remediation guidance through Control. 8Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan Insurance Brokers at a Glance

  • Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 19,25,26,20Company-reportedCurrent official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
  • Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 28,34Company-reportedCompany descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Coalition vs Heffernan Insurance Brokers Coverage Lines Compared

CoverageCoalitionHeffernan Insurance Brokers
Builders riskNot listedListed 33Heffernan arranges builders risk.
Business owner’s policyNot listedListed 26Heffernan arranges business owner’s policies for small businesses.
Cargo and transitNot listedListed 34,35Heffernan arranges marine cargo insurance for freight, import and export businesses.
Commercial autoNot listedListed 24Heffernan arranges commercial auto insurance.
Commercial propertyNot listedListed 24Heffernan arranges commercial property insurance.
CrimeListed 5Coalition offers crime insurance through its executive-risks product for private and nonprofit US organizations.Listed 37Heffernan arranges crime insurance.
Cyber liabilityListed 7Coalition offers cyber insurance.Listed 24,27,26Heffernan arranges cyber insurance.
Directors and officersListed 5Coalition offers directors and officers liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges directors and officers liability.
Employee health and benefitsNot listedListed 29Heffernan advises employers on group health, dental and vision benefits.
Employment practices liabilityListed 5Coalition offers employment practices liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges employment practices liability.
Fidelity bondsNot listedListed 37Heffernan arranges employee dishonesty bonds.
Fiduciary liabilityListed 5Coalition offers fiduciary liability through its executive-risks product for private and nonprofit US organizations.Listed 24Heffernan arranges fiduciary liability.
General liabilityNot listedListed 24,26Heffernan arranges general liability insurance.
Hired and non-owned autoNot listedListed 37Heffernan arranges hired and non-owned auto liability.
Kidnap and ransomNot listedListed 24Heffernan arranges kidnap and ransom insurance.
Last-mile deliveryNot listedListed 35Heffernan arranges insurance for final-mile delivery businesses.
Management liabilityNot listedListed 35Heffernan arranges management liability insurance.
Media liabilityListed 18Coalition identifies media liability within its Active Cyber policy.Not listed
Medical malpracticeNot listedListed 36Heffernan arranges medical malpractice insurance.
Professional errors and omissions (E&O)Listed 6Coalition offers miscellaneous professional liability as an addition to eligible Active Cyber policies.Listed 26Heffernan arranges professional errors and omissions insurance for small businesses.
Representations and warrantiesNot listedListed 38Heffernan arranges representations and warranties insurance.
Surety bondsNot listedListed 34,31Heffernan arranges surety bonds, including through a linked online bond portal.
Technology errors and omissions (E&O)Listed 1Coalition offers technology errors and omissions together with Active Cyber coverage for businesses that provide a technology product or service.Not listed
TruckingNot listedListed 35Heffernan arranges insurance for trucking and logistics businesses.
Umbrella and excess liabilityNot listedListed 35Heffernan arranges excess and umbrella insurance.
Workers’ compensationNot listedListed 24,26Heffernan arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Coalition and Heffernan Insurance Brokers Coverage, Line by Line

Open what Coalition and Heffernan Insurance Brokers each publish for one coverage line.

Coalition and Heffernan Insurance Brokers Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

Coalition and Heffernan Insurance Brokers Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Coalition Review Score

10.0/ 10

Review Score

1 rated source

Coalition has a BBB A+ grade. The reviewed independent sources did not establish a customer-star rating; the displayed RaveCapture collection is broker-focused. Its Trustpilot page has no reviews, and its best-looking rating comes from a review page the company arranges for brokers.

Read Coalition reviews

Heffernan Insurance Brokers Review Score

5.2/ 10

Review Score

1 rated source

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

Read Heffernan Insurance Brokers reviews

Key Differences Between Coalition and Heffernan Insurance Brokers

Alternative Risk Needs a Funding Decision

Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 24,25,36Company-reportedCompany-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy.

Coalition’s coverage proposal can be one input to that analysis, but its published product description is not a captive or self-insurance feasibility study. Ask the advisor to distinguish insured losses, retentions and separately funded obligations, and to show how the cyber/E&O structure fits the balance sheet. 1

The Fast-Quote Channel Is Not the Technology Practice

Heffernan’s Quick Insure page offers selected personal and short-term business routes; its growth-stage technology process is specialist-led. Coalition’s technology application likewise requires product and contract information and may need underwriting review. Do not use a fast-quote tile to set the expected timeline for a complex software program. 31 25 12

Claims Authority Must Stay Within the Named Program

Heffernan’s marine-cargo page describes a claims division with settlement authority, while its general claims practice describes consulting and advocacy. That cargo-specific authority should not be applied to a technology placement. Coalition describes in-house cyber triage and a shared cyber/Tech E&O claims team. Ask who adjusts each proposed policy, who advocates for the company and whose approval is needed for vendors. 34 28 9 1

What Should You Confirm in Coalition and Heffernan Insurance Brokers Quotes?

Identify whether Heffernan’s small-business or technology team will own the account, the fee for risk-financing work and the losses retained under the proposal. Obtain the full contracting producer name and California authority, plus cyber insurer and claims instructions. A London office or a specialty program’s authority does not establish the route for your California technology policy. 26 19 40 11

Coalition vs Heffernan Insurance Brokers Services Compared

What each provider says about the services you may need

CriteriaCoalitionHeffernan Insurance Brokers
Business role

Coalition buyers get cyber insurance and risk-management services, with the insurer responsible for policy obligations. In the US, Coalition Insurance Solutions, Inc. is the disclosed producer and surplus-lines broker. 2,7Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Before relying on a California quote, check the current producer authority: Coalition lists CIS license 0L76155, a company disclosure not independently confirmed with the state regulator. 2Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Coalition Security or independent providers may deliver security services; Coalition’s legal page identifies Coalition Incident Response, Inc. as its operator and says this entity is not an insurer. 2Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 24,27,23,19Company-reportedCompany-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language.

Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 19,42,20Company-reportedBrand and license-number display only. Not independent license verification or a complete legal-entity chart.

Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 19,20,43Company-reportedCompany and investor announcements. Not a current cap-table verification.

If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 39,40,29,21Company-reportedOfficial related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified.

Application process

You need an appointed broker to buy Coalition coverage; Coalition can help you find access if your broker does not offer it, and says underwriting reviews industry, finances, operations and security. 13Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

To add Tech E&O to a cyber quote, prepare your product or service description and contract answers; some applications need review before a price is released. 12Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 30VerifiedChrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited.

Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 25,27,31,30Company-reportedService descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA.

Access to insurers

Ask who will issue your policy because admitted cyber uses Coalition Insurance Company while surplus placements use unaffiliated insurers; reviewed sources do not identify one insurer for every California Tech E&O quote. 3,2Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 27,35,36,34,32,19Not publicly disclosedNo verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement.

Claims assistance

Coalition describes in-house cyber triage and attempts to recover stolen funds, with the same team handling Tech E&O; these service descriptions do not establish response quality or payment for a loss. 9,1Company-reportedUnited States; official company materials inspected on 2026-09-16. No independent insurance or regulatory verification.

Heffernan describes claims consulting from intake through resolution, including carrier liaison and medical triage; its marine-cargo program separately claims authority to adjust, settle and pay. These are service claims, not a promise that your loss is covered. 28,34Company-reportedCompany descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Coalition vs Heffernan Insurance Brokers

  • Coalition publishes a cyber and technology liability route with broker access; AIG publishes a broader insurer-group portfolio and producer tools.

  • Heffernan is a specialist broker with technology and small-business practices; AIG is an insurer group with producer-facing policy tools.

  • SaaS buyers can compare Coalition's broker-accessed cyber, technology E&O and security services with Alliance Risk's broader program review.

All Comparisons

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