CFC vs
Mylo
Compare CFC’s eHealth product with Mylo’s malpractice, cyber and benefits brokerage for a digital-health company beginning to hire.
Introduction
A digital-health startup hiring clinicians and launching a remote-care service needs to separate clinical liability, technology failure, data incidents and employee benefits. CFC’s eHealth product is built around the healthcare/technology intersection. Mylo offers malpractice and cyber shopping through its brokerage, plus small-group benefits. The question is whether a combined specialty policy or coordinated separate placements better matches the actual activities—not which catalogue has more entries. 19 38 43
Where Each Provider Shines
Where CFC Shines
Coverage Comparison
| Coverage Type | CFC | Mylo |
|---|---|---|
| Business owner’s policy | Not listed | Listed 30,34 |
| Commercial auto | Not listed | Listed 35 |
| Commercial property | Listed 13 | Not listed |
| Crime | Listed 11,23 | Not listed |
| Cyber liability | Listed 9 | Listed 37 |
| Directors and officers | Listed 11 | Not listed |
| Employee health and benefits | Not listed | Listed 43 |
| Employment practices liability | Listed 11 | Not listed |
| Fiduciary liability | Listed 11 | Not listed |
| General liability | Listed 13 | Listed 36 |
| Intellectual property | Listed 14 | Not listed |
| Kidnap and ransom | Listed 15 | Not listed |
| Management liability | Listed 10 | Not listed |
| Media liability | Listed 21 | Not listed |
| Medical malpractice | Listed 20 | Listed 38 |
| Product liability | Listed 22 | Not listed |
| Product recall | Listed 16 | Not listed |
| Professional liability / E&O | Listed 12 | Listed 39 |
| Representations and warranties | Listed 17 | Not listed |
| Surety bonds | Not listed | Listed 40 |
| Technology errors and omissions | Listed 2 | Not listed |
| Umbrella and excess liability | Listed 18 | Listed 41 |
| Virtual care and telehealth | Listed 19 | Not listed |
| Workers’ compensation | Not listed | Listed 42 |
Listed products and programs, including policies arranged through insurers or partners. Optional endorsements are discussed in the analysis below. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.
Key Differences Between CFC and Mylo
Clinical and Software Exposures Must Be Matched Explicitly
CFC’s eHealth description includes technology E&O and bodily injury arising from cyber events and system outages. Mylo’s malpractice page distinguishes claims-made and occurrence options and describes cyber as separate protection to add. Ask each proposal to address a missed treatment caused by software or a service outage, rather than assuming a malpractice label answers the technology question. 19 38
For a clinician bringing earlier work into the business, the Mylo page’s discussion of tail coverage raises a separate continuity question. Compare the treatment of previous services and reporting dates in the actual offered forms. CFC’s package description is not evidence that all earlier clinical work is included, and Mylo’s explanation does not identify the tail available for this specialty or state. 38 19
Hiring Adds a Different Kind of Insurance Purchase
Mylo markets group benefits for employers with 2–99 employees and describes advisor support and an HR portal. Those plans serve the workforce; they do not replace professional or cyber liability for patient-facing operations. CFC’s eHealth proposition should likewise not be mistaken for employee health coverage. Assign separate budgets and evaluation criteria to the benefits and liability decisions. 43 19
Mylo allows online questions or phone advice and says an agent finalizes most policies. CFC is a specialty underwriting provider working through brokers. Mylo might be evaluated as the coordinator of several placements, but the reviewed carrier panel does not establish Mylo access to CFC eHealth. 30 5 6
Ownership and Claims Contacts Do Not Identify the Same Party
Mylo’s origins within Lockton should not be used to describe current ownership: the reviewed public documentation identifies later Group 1001 backing and a 2023 report of majority investment. Neither relationship establishes the insurer for a malpractice or benefits proposal. CFC’s brand similarly does not identify every contracting insurer. 31 45 46 4
Mylo directs customers to carrier-specific service and claims contacts, with a Mylo fallback. CFC publishes general claims and urgent cyber channels. For an event involving both patient harm and data compromise, obtain instructions for all potentially affected policies and the party coordinating notifications; one telephone call should not be assumed to satisfy every policy. 33 8
What to Confirm in Quotes
- Match clinical services, telemedicine, software and outage-related injury to the exact insuring agreements, including earlier-work and reporting provisions. 19 38
- Separate employee-benefit plan eligibility and administration from the company’s malpractice and cyber policies. 43
- Identify each legal insurer, California availability, any Mylo billing fee and the multi-policy incident contact plan. Mylo’s statement that most customers pay no fee is not a quote-specific waiver. 31 33 4
Service Comparison
CFC vs Mylo: documented services and availability
| Criteria | CFC | Mylo |
|---|---|---|
| Business role | CFC is a specialist insurance provider operating an MGA model: a managing general agent performs underwriting functions for insurance capacity providers. Its disclosures identify CFC Underwriting Limited and the U.S. producer CFC USA, Inc.; the CFC brand should not be treated as the name of every policy’s insurer. 5,4 | Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 30,31 Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 31,45,46 Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 30,32,47,48 Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 44,45 |
| Access to insurers | CFC’s regulatory page identifies Lloyd’s Syndicate 1988, managed by Asta Managing Agency Ltd. The reviewed U.S. technology materials do not name the insurer or participating syndicates for a California buyer’s actual policy; ask for those names on the quote and declarations. 4,2,3 | Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 30,33 Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 30,33,32 |
| Application process | The U.S. technology application asks a senior staff member to complete it and return it to the company’s insurance broker. It requests revenue, funding, subsidiaries, products, major contracts, security controls, IP procedures and claims history. CFC’s Connect portal separately supports broker trading and describes a broker appointment process. 3,6 | A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 30,32 Mylo’s Terms of Use say a purchase may carry additional transaction terms, require accurate and complete application answers and is not guaranteed to result in an issued policy. The posted site terms were last updated in November 2018, so buyers should review the current terms presented with a quote. 32 |
| Servicing and renewals | CFC says its cyber service includes threat monitoring and alerts, a response app and round-the-clock technical incident support. These are company-described services; access, scope and any conditions should be checked against the proposed policy. 7 The reviewed Connect and technology application pages do not specify a customer-facing renewal timetable, certificate turnaround or dedicated account-management commitment for California technology buyers. Confirm those arrangements with the placing broker. 6,3 | The reviewed public pages identify Mylo advisors, a service-professional fallback and a benefits HR portal, but do not establish one universal workflow for commercial policy changes, certificates, renewals or cancellations across carriers. 30,33,43 |
| Claims assistance | CFC’s U.S. claims page provides a general claim-reporting form, email and telephone route, plus a separate cyber-incident phone route and app reporting. These channels establish how CFC invites notifications, not claims payment speed or the outcome of a coverage decision. 8 | Mylo publishes carrier-specific support and claims contacts and directs customers to the insurer for many service needs. If a carrier is not listed, the page gives a Mylo Service Professional number; it does not promise that Mylo decides or pays claims. 33 |
Sources
CFC Official Website
- Technology. CFC; Introduction; Technology key features; Digitally traded. Accessed 2026-09-16.
- Technology — United States product brochure. CFC; Page 1: coverage sections; Response app highlights; Limits and deductibles. Accessed 2026-09-16.
- Technology companies — US application v2.4. CFC; Pages 1–8: completion instructions and Sections 1–8. Accessed 2026-09-16.
- Regulatory information. CFC; CFC Underwriting Limited; CFC Lloyd’s Syndicate 1988; CFC USA Inc.. Accessed 2026-09-16.
- About CFC. CFC; Matt Taylor biography: independent MGA and Syndicate 1988. Accessed 2026-09-16.
- Connect broker trading portal. CFC; Get started; Products traded on Connect; FAQs: broker appointment. Accessed 2026-09-16.
- CFC Response. CFC; Proactive protection; Immediate response; Real-time support. Accessed 2026-09-16.
- Notify a claim or cyber incident. CFC; General enquiries or claims; Experiencing a cyber incident now?. Accessed 2026-09-16.
- Cyber insurance — US. CFC; Cyber Proactive Response; Cyber (admitted); Corporate cyber; Cyber excess. Accessed 2026-09-16.
- Management liability. CFC; Management liability; Side A DIC. Accessed 2026-09-16.
- Management liability — United States product brochure. CFC; Page 1: coverage; What we decline; Management liability. Accessed 2026-09-16.
- Professional liability. CFC; Our professional liability products; Professional liability (admitted). Accessed 2026-09-16.
- Property & casualty. CFC; Property & casualty product. Accessed 2026-09-16.
- Intellectual property insurance. CFC; Intellectual property product; Key features; Defense; Pursuit of infringers. Accessed 2026-09-16.
- Kidnap and ransom. CFC; Kidnap & ransom product and Key features. Accessed 2026-09-16.
- Product recall. CFC; Contaminated product recall; Product recall. Accessed 2026-09-16.
- Transaction liability. CFC; Transaction liability; Seller protect; Buyer protect; Secondary liquidity solutions; Limit & appetite. Accessed 2026-09-16.
- Umbrella cover. CFC; Umbrella cover product description. Accessed 2026-09-16.
- Digital health insurance. CFC; eHealth product; Telemedicine; mHealth; Artificial intelligence; Remote patient monitoring. Accessed 2026-09-16.
- Medical malpractice. CFC; Our medical malpractice products. Accessed 2026-09-16.
- Media & entertainment. CFC; Media product description. Accessed 2026-09-16.
- Life science. CFC; Life sciences; Nutraceuticals; What does CFC’s life science policy cover?. Accessed 2026-09-16.
- Fintech insurance. CFC; Fintech product; What does CFC’s fintech policy cover?. Accessed 2026-09-16.
- Financial institutions. CFC; Financial institutions professional indemnity; Investment managers; SME banks. Accessed 2026-09-16.
- Carbon insurance. CFC; Carbon delivery; Carbon cancellation; Carbon lender non-payment; CORSIA guarantee. Accessed 2026-09-16.
- Safeprotect misconduct liability. CFC; Safeprotect product; Praesidium services. Accessed 2026-09-16.
- Terrorism. CFC; Introduction: standalone terrorism policy. Accessed 2026-09-16.
- Marine. CFC; Introduction: hull war and marine kidnap & ransom. Accessed 2026-09-16.
- CFC launches admitted offerings for professional liability and technology E&O. CFC; 21 March 2023 announcement: admitted technology E&O; broker quote, bind and adjustment process. Accessed 2026-09-16.
Mylo Official Website
- Small Business Insurance. Mylo; Hero; What Insurance Does A Small Business Need; Business Insurance FAQs; current commercial-product navigation; footer legal disclosure. Accessed 2026-09-15.
- About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
- Terms Of Use. Mylo; Effective 21 February 2017; updated 19 November 2018; introduction; §§1.2 and 6.1–6.5. Accessed 2026-09-15.
- Contact Your Carrier. Mylo; Carrier contact instructions; business-insurance support and claims entries; Mylo Service Professional fallback. Accessed 2026-09-15.
- Business Owner’s Policy. Mylo; Current product page and Get My Quote call to action; related business-product navigation. Accessed 2026-09-15.
- Commercial Auto Insurance. Mylo; Commercial Auto Savings For A Business On The Move; What Commercial Auto Insurance Do I Need; FAQs. Accessed 2026-09-15.
- Commercial General Liability Insurance. Mylo; Current commercial product page and related business-product navigation. Accessed 2026-09-15.
- Cyber Insurance. Mylo; Current commercial product page; Think You Don’t Need Cyber Insurance; related business-product navigation. Accessed 2026-09-15.
- Medical Malpractice Insurance. Mylo; Medical Malpractice Insurance Is Professional Liability; What Types Of Coverage Are Available; cyber section; FAQs. Accessed 2026-09-15.
- Professional Liability Insurance. Mylo; Current commercial product page; Professional Liability? But I Do Good Work; related business-product navigation. Accessed 2026-09-15.
- Surety Bonds. Mylo; Surety Bonds Show You Mean Business; How Does A Surety Bond Work; quote calls to action; FAQs. Accessed 2026-09-15.
- Commercial Umbrella Insurance. Mylo; Current commercial product page and related business-product navigation. Accessed 2026-09-15.
- Workers’ Compensation Insurance. Mylo; Current commercial product page; Workers’ Comp? What’s In It For Me; related business-product navigation. Accessed 2026-09-15.
- Small Group Benefits. Mylo; Hero for employers with 2–99 employees; benefit categories; enrollment, HR portal and licensed-advisor service. Accessed 2026-09-15.
- Partner With Mylo. Mylo; Insurance-agency and other-industry paths; embedded offering categories; carrier statement; demo request. Accessed 2026-09-15.
- Insurtech Mylo Teams With Gainbridge To Introduce Gainbridge Protect. Group 1001; 26 September 2023 announcement; Amplifi description; statement that Mylo and Gainbridge are backed by Group 1001; About Mylo and About Group 1001. Accessed 2026-09-15.
- Mylo Is No Longer Part Of Lockton. Kansas City Business Journal; Headline and article preview; 23 May 2023; prior minority investor described as new majority investor. Accessed 2026-09-15.
- Mylo, LLC Entity Record. Florida Department of State, Division of Corporations; Document M17000007667; foreign Missouri LLC; active; 2026 annual report filed 30 April 2026. Corporate registration, not an insurance license. Accessed 2026-09-15.
- Licensed Property And Casualty Agencies. Massachusetts Division of Insurance; Page 114; Mylo, LLC; NPN 18590034; original approval 29 November 2017; renewal 29 November 2026. Official PDF was available in search indexing; direct download returned an access block from this workspace. Accessed 2026-09-15.
- Licensed Surplus Lines Broker Agencies. Massachusetts Division of Insurance; Mylo, LLC; NPN 18590034; original approval 20 December 2017; renewal 20 December 2026. Official PDF was available in search indexing; direct download returned an access block from this workspace. Accessed 2026-09-15.
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