At-Bay vs The Baldwin Group

At-Bay focuses on cyber, technology E&O and miscellaneous professional liability, while The Baldwin Group describes broader commercial coverage and risk advice. At-Bay’s current issuer depends on product and quote; Baldwin’s reviewed materials do not identify the producer or insurer for a specific policy. 1,11,4,8,26,15,21

Introduction

At-Bay’s published business centers on cyber, technology errors and omissions (E&O), and miscellaneous professional liability. Its disclosures distinguish its agency and surplus-lines brokerage from insurance underwriters; a past announcement about At-Bay Specialty Insurance Company does not identify the issuer for every current product or quote. The Baldwin Group presents a wider commercial insurance catalogue and risk-management advice across business sectors. Its reviewed product pages do not identify the producer or insurer for a specific buyer’s policy. 1 11 4 31 15

Coverage Comparison

CoverageAt-BayThe Baldwin Group
Builders riskNot listedListed 28,30Listed for digital-infrastructure projects and in commercial real-estate construction risk.
Cargo and transitNot listedListed 34Transportation page lists cargo insurance; it does not state a particular transit form or coverage terms.
Commercial autoNot listedListed 32,35,34,28Listed for government-contracting, transportation and digital-infrastructure exposures.
Commercial propertyNot listedListed 31,30,32,35,34,28Listed for real-estate, professional-services and other named commercial sectors.
CrimeNot listedListed 31,30,32,35,34Listed as commercial crime or crime/fidelity within specified sectors.
Cyber liabilityListed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion.Listed 31,32,35,34,28,29Listed for named commercial sectors; Baldwin separately describes cyber risk guidance and market/partner access.
Directors and officersNot listedListed 31,30,32,35,34,33Listed within management-liability coverage for named business sectors; the dedicated D&O page discusses advisory programs for public companies, IPOs and SPACs.
Employee health and benefitsNot listedListed 31,32,35,34,14Baldwin’s filing attributes employee-benefit services to Insurance Advisory Solutions; commercial-sector pages describe employee-benefit solutions. This is advisory/benefits scope, not a medical plan catalogue.
Employment practices liabilityNot listedListed 31,30,32,35,34Listed as employment-practices liability for the named commercial sector examples.
Equipment breakdownNot listedListed 28,34Listed as machinery/equipment breakdown for digital-infrastructure and transportation exposures.
Fidelity bondsNot listedListed 31Baldwin’s professional-services coverage snapshot lists commercial crime/fidelity bond; it does not specify bond terms or eligibility.
Fiduciary liabilityNot listedListed 31,30,34Listed as fiduciary liability for named commercial-sector audiences.
General liabilityNot listedListed 31,30,32,35,34,28Listed as general liability for professional-services clients and as a consideration for other named business sectors.
Intellectual propertyNot listedListed 31Listed as intellectual-property liability in the professional-services coverage snapshot.
Key personNot listedListed 35Listed as a benefit/insurance solution in the M&A practice context; ask which legal entity and carrier provide it.
Kidnap and ransomNot listedListed 30Listed under professional and specialty risk on the real-estate page; no terms or eligibility are specified.
Management liabilityNot listedListed 31,30,32,35,34,33Listed for named sectors; Baldwin’s dedicated page describes D&O and management-liability advisory programs.
Professional errors and omissions (E&O)Listed 4At-Bay offers primary miscellaneous professional liability insurance.Listed 31,32,35Listed as professional liability/E&O for professional-services and government-contractor audiences.
Representations and warrantiesNot listedListed 35The M&A practice says its team can negotiate and place representations-and-warranty policies.
Surety bondsNot listedListed 36Dedicated surety practice describes bond advisory/placement across contract, commercial and subdivision contexts.
Technology errors and omissions (E&O)Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion.Not listed
Tools, equipment and inland marineNot listedListed 28Baldwin lists inland and ocean marine among coverages that may be considered for digital-infrastructure clients; this entry covers inland marine only.
Umbrella and excess liabilityNot listedListed 35,28Listed among coverages that may be considered for digital-infrastructure clients and within the M&A practice’s P&C strategy.
Workers’ compensationNot listedListed 31,32,35,34,28,27Listed for named commercial sectors; Baldwin’s dedicated page describes workers’ compensation program and services.

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Current Spot Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

At-Bay

Hybrid provider

Broker

5.2/ 10

Assessed provider: At-Bay. Scope: At-Bay Insurance Services LLC as producer/broker and At-Bay Specialty Insurance Company as a Delaware-based E&S carrier, with issuer evidence limited to Cyber and Tech E&O policies announced as issuing on its own paper beginning August 7, 2023.

Carrier & MGA

7.1/ 10

Assessed provider: At-Bay. Scope: At-Bay Insurance Services LLC as producer/broker and At-Bay Specialty Insurance Company as a Delaware-based E&S carrier, with issuer evidence limited to Cyber and Tech E&O policies announced as issuing on its own paper beginning August 7, 2023.

Provider assessment

The Baldwin Group

Broker

Broker

No Spot Score

Assessed provider: The Baldwin Group. Scope: The Baldwin Insurance Group and its consolidated subsidiaries as described in its 2025 Form 10-K. This group-level record does not identify the licensed producer or insurer for a particular policy or placement.

Provider assessment

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

At-Bay

9.5/ 10

Review Score

2 rated sources

At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.[3][6][9]

Read At-Bay reviews

The Baldwin Group

-/ 10

Review Score

The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating.[8][1][2][4][9][10]

Read The Baldwin Group reviews

Key Differences Between At-Bay and The Baldwin Group

For a cyber or technology company comparing specialist cyber services, At-Bay describes incident response, an in-house claims team and optional security services, with eligibility and fees depending on the policy and service terms. Baldwin describes claims advocacy involving the client, claim service providers and other partners; that does not establish who decides coverage or pays a claim. Compare the specific policy wording, included incident services, fees and reporting route rather than treating the two service descriptions as the same benefit. 8 7 21

What to Confirm in Quotes

Ask At-Bay which entity acts as producer and which insurer issues the exact product in your state; also separate policy-included incident services from optional managed detection and response. Ask Baldwin to identify the licensed producer and insurer for each quoted line and explain the scope of any claims advocacy. Do not compare headline limits without matching policy terms, retentions and exclusions. 11 7 15 21

Compare Services

What each provider documents about the services you may need

CriteriaAt-BayThe Baldwin Group
Business role

At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reported. US brand and disclosed producer; company statements, not regulatory verification.

The 2025 Form 10-K describes The Baldwin Insurance Group, Inc. as an insurance distribution firm and holding-company parent and sole managing member of The Baldwin Insurance Group Holdings, LLC. That filing uses “Baldwin” for the Inc. parent and its consolidated subsidiaries and affiliates. The January 1, 2026 transparency disclosure defines “The Baldwin Group” as Holdings LLC and its affiliated entities; the September 14, 2026 investor release uses “The Baldwin Group” as the brand for the Inc. parent and affiliates. These source-specific group descriptions do not identify the licensed producer or insurer for a particular policy. 14,15,22Company-reported. The Baldwin Group's consolidated US and international corporate group as described in its 2025 filing; not a claim that the parent company is the licensed producer, managing general agent, or insurer for any particular policy.

On September 14, 2026, The Baldwin Insurance Group, Inc. entered a merger agreement with The Baldwin Insurance Group Holdings, LLC (“OpCo LLC”), Square Acquisition Parent, Inc. (“Parent”), Square Acquisition Merger Sub I, Inc. (“Merger Sub”), and Square Acquisition Merger Sub II, LLC (“LLC Merger Sub”). The SEC filing says Parent is wholly owned by Sequence AI Holdings, Inc. DFO Management, LLC and affiliated investment entities committed equity financing to Parent; DFO is not identified as Parent’s owner. Subject to the agreement’s conditions, LLC Merger Sub will merge into OpCo LLC and OpCo LLC survives; Merger Sub will merge into the Company, which survives as a wholly owned subsidiary of Parent. The agreement separately calls for OpCo LLC to form Seller LLC, which forms Seller Intermediate and Seller Merger Sub; after the initial mergers, Seller Merger Sub will merge into OpCo LLC. Seller Merger Sub is distinct from Square Acquisition Merger Sub II, LLC. The filing also says that Holders, as defined in the Stockholders Agreement, of a majority of the Class B shares held by those Holders executed a written consent; approval by holders of at least a majority of outstanding voting shares remained a closing condition. On September 28, 2026, Baldwin’s site still carried the go-private announcement and its release forecast a Q1 2027 close; these sources do not establish a completed acquisition. 24,25,22,23Company-reported. The signed control transaction as named and described in the September 14, 2026 SEC Form 8-K and merger agreement; status retained as pending on the packet review date, September 28, 2026. DFO is identified as an equity financier to Parent, not as Parent’s owner in the reviewed filing.

Baldwin’s License page has a “Legal Entity | CA License Number” table listing six entities and their California numbers. The page does not identify license class or current status, or map an entry to a particular product, policy, or placement. 38Company-reported. Baldwin’s own California-number disclosure, accessed September 29, 2026; license class, current status and placement-specific authority are not stated.

Coverage lines

Technology companies can compare one Tech E&O product for professional and cyber exposures, including coding errors, failed implementations and customer contractual indemnity; service-credit damages remain subject to policy terms. 2Company-reported. Product highlights, not an issued policy or universal contract coverage.

At-Bay’s cyber policy may address business interruption, system failure, extortion, privacy liability and financial fraud such as social engineering or invoice manipulation; your quote and policy set the actual limits and conditions. 3Company-reported. Current cyber product offering; components are not separate catalogue products.

Businesses needing miscellaneous professional liability can ask At-Bay about primary coverage with limits up to $5 million and a tailored definition of professional services; state restrictions apply, and the product is claims-made-and-reported with a duty to defend. 4Company-reported. Current MPL page; eligibility and policy wording remain underwriting-specific.

If you need limits above primary Cyber or Tech E&O, At-Bay lists excess options for those lines; this does not establish a general commercial umbrella policy. 3,2Company-reported. Shared umbrella-excess key used only for explicitly marketed excess products.

Baldwin’s current commercial pages list or describe a range of business coverage for named sectors, including professional services, transportation, government contractors, real estate, digital infrastructure, construction, and M&A. These are company-described lines or considerations for those audiences, not a universal catalogue or a statement that every line is available to every buyer. 31,34,32,30,28,35,36Company-reported. Company marketing pages for the named sectors; the listings do not establish policy wording, eligibility, jurisdictional availability or insurer commitments.

Access to insurers

Do not assume a past carrier announcement identifies today’s insurer: At-Bay’s 2023 announcement said eligible new E&S Cyber and Tech E&O would use At-Bay Specialty Insurance Company, but it does not settle a current California quote or MPL issuer. 11Company-reported. Historical announcement effective August 7, 2023; no buyer-specific policy reviewed.

Ask who will issue your MPL policy: the current product page names no insurer, and a 2023 announcement naming United Specialty Company does not establish the present carrier or California availability. 4,13Not found in reviewed sources. Current issuer not established; preserve source spelling without converting historical brand wording into a verified legal-entity record.

The reviewed group disclosure and commercial product pages do not identify a licensed agency or issuing insurer for a buyer’s specific policy or for each listed line. Ask Baldwin to identify both on each quote and binder. 15,26,31,34,32,30,28Not found in reviewed sources. Reviewed official group disclosure and commercial pages on 2026-09-29; it does not establish that no licensed affiliates, carriers, or partner arrangements exist.

Application process

An online quote is not bound coverage; At-Bay’s broker process still requires application review, chosen limits and retentions, documents, effective date, contingencies and signatures before binding. 6,4Company-reported. Public broker workflow; no application submitted and no speed guarantee inferred.

Baldwin’s business-insurance quote page shows a three-step online intake. Its visible first step asks for a revenue band, company and headquarters details, and contact information; the “Get a quote” link points to app.foundershield.com. Baldwin’s business page and contact page also invite prospects to speak with an advisor. The reviewed evidence does not establish a completed quote, purchase, or policy bind through this route. 18,19,16,20Company-reported. The specific business-insurance quote page inspected on September 28, 2026; the first of three steps was visible and its quote link pointed to app.foundershield.com. Do not generalize this route to all Baldwin commercial prospects or products.

Claims assistance

After a cyber incident, At-Bay describes an in-house claims team, breach coach, response partners and incident-reporting routes; this documents its stated process, not claim payment or service quality. 8,9Company-reported. Cyber incident process; confirm policy-specific notice obligations and consent requirements, including non-cyber E&O claims.

Baldwin says its claims-advocacy team works with clients, their claim service providers, and other partners before, during, and after a loss to help manage claims and consider resolution strategies. This describes an advocacy service, not who decides coverage or pays a particular claim. 21Company-reported. Company-described commercial claims-advocacy service; it does not establish that Baldwin is the insurer or claim decision-maker for a policy, or guarantee a claim outcome.

Sources

At-Bay Official Website

  1. Cyber, Tech E&O & Professional Liability Insurance. At-Bay; Product cards and agency disclosure. Accessed 2026-09-16.
  2. Tech E&O Insurance Coverage and Policy Highlights. At-Bay; Tech E&O Coverage Highlights; Primary & Excess Appetite; footnotes 1–7; state disclaimer. Accessed 2026-09-16.
  3. Cyber Insurance. At-Bay; Cyber Coverage Highlights; Primary & Excess Appetite. Accessed 2026-09-16.
  4. MPL Insurance: Coverage Highlights & Appetite. At-Bay; MPL Coverage Highlights; MPL Appetite; state restrictions. Accessed 2026-09-16.
  5. Licenses. At-Bay; Producer introduction; California row; agency and surplus-lines footer. Accessed 2026-09-16.
  6. Broker Platform. At-Bay; How it works: Create a quote, Customize your quote, Bind your policy, Manage renewals; FAQs. Accessed 2026-09-16.
  7. At-Bay Stance. At-Bay; Real Protection Against Real Threats; Endpoint, Email, MXDR; footnotes 1 and 3–6. Accessed 2026-09-16.
  8. Claims Handling. At-Bay; At-Bay Cyber Incident Roadmap; The At-Bay Claims Team. Accessed 2026-09-16.
  9. Response & Recovery. At-Bay; Minimize Downtime with One Partner; integration with claims process. Accessed 2026-09-16.
  10. Terms of Service. At-Bay; US terms effective April 11, 2023: Insurance Product Terms; Payment Policy; Service. Accessed 2026-09-16.
  11. At-Bay Begins Issuing Policies on its own E&S Paper. At-Bay; August 9, 2023 release: opening paragraph and new-business transition effective August 7, 2023. Accessed 2026-09-16.
  12. At-Bay Surplus Tech E&O Appetite Guide. At-Bay; Pages 1–2; September 2023 copyright; revenue and limit statements; Restricted classes. Accessed 2026-09-16.
  13. At-Bay Doubles Miscellaneous Professional Liability Appetite. At-Bay; September 28, 2023 release: final paragraph before Media Contacts. Accessed 2026-09-16.

The Baldwin Group Official Website

  1. The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025. U.S. Securities and Exchange Commission; filed by The Baldwin Insurance Group, Inc.; Part I, Item 1, “The Company,” lines 194–196; “Operating Groups,” lines 260–263; “Clients and Insurers,” lines 286–288; pp. 6–10; opened 2026-09-28. Accessed 2026-09-28.
  2. Transparency & Disclosure. The Baldwin Group; Effective January 1, 2026, opening definition, line 37; compensation disclosures, lines 45–68; accessed 2026-09-28. Accessed 2026-09-28.
  3. Business Insurance. The Baldwin Group; RiskMap process, lines 40–68; Connect With Us consultation invitation, lines 182–187; accessed 2026-09-28. Accessed 2026-09-28.
  4. Business Insurance Industries. The Baldwin Group; “Tailored commercial risk strategies,” lines 21–23; industry spotlights lines 26–170; accessed 2026-09-28. Accessed 2026-09-28.
  5. Business Insurance Quote. The Baldwin Group; Step 1 of 3, lines 20–34; “Get a quote” link destination at line 33; company/headquarters/contact/consent fields lines 35–79; accessed 2026-09-28. Destination content not inspected. Accessed 2026-09-28.
  6. Innovation Economy. The Baldwin Group; Current page opening: “Innovation Practice”; lines 19–23 describe The Baldwin Group’s Innovation Practice and link “Connect with us” to foundershield.com. No “innovation arm” statement appears on the reopened page. Accessed 2026-09-28.
  7. Contact Us. The Baldwin Group; Business Insurance advisor route, lines 42–46; existing-policy assistance questions and client portal link, lines 80–110; accessed 2026-09-28. Accessed 2026-09-28.
  8. Risk Mitigation Services. The Baldwin Group; Risk Mitigation; Claims Advocacy. Accessed 2026-09-28.
  9. The Baldwin Group to Go Private Through Majority Investment by Sequence Holdings and Dell Family Office. The Baldwin Group Investor Relations; September 14, 2026 release; transaction announcement and highlights, lines 36 and 49–51; “About The Baldwin Group” brand definition, lines 64–66; accessed 2026-09-28. Accessed 2026-09-28.
  10. The Baldwin Group. The Baldwin Group; Current header banner: The Baldwin Group to go private; linked CEO message. Accessed 2026-09-28.
  11. The Baldwin Insurance Group, Inc. Form 8-K dated September 14, 2026. U.S. Securities and Exchange Commission; filed by The Baldwin Insurance Group, Inc.; Item 1.01, Agreement and Plan of Merger parties/transaction structure at lines 76–83; Parent ownership and DFO equity financing at lines 80–81; closing conditions at lines 115–117; Exhibit 2.1 at lines 230–240. Accessed 2026-09-28.
  12. Agreement and Plan of Merger, dated September 14, 2026 (Exhibit 2.1 to Form 8-K). The Baldwin Insurance Group, Inc.; filed as an exhibit with the U.S. Securities and Exchange Commission; Exhibit 2.1 preamble, lines 204–205; recitals, lines 209–210; initial merger sections 2.02–2.03, lines 707–745; Second LLC Merger section 2.10, lines 835–840; accessed 2026-09-28. Accessed 2026-09-28.
  13. Commercial Liability Insurance & Risk Management. The Baldwin Group; Business Insurance, lines 71–83: commercial coverage experts; Cyber coverage solution; additional coverage tiles continue below; page accessed 2026-09-29. Accessed 2026-09-29.
  14. Workers’ Compensation Insurance. The Baldwin Group; “Workers’ compensation, in focus,” lines 33–49; “Risk Reduction,” lines 63–76; coverage services, insurance-market access and dedicated claims advocates; accessed 2026-09-29. Accessed 2026-09-29.
  15. Digital Infrastructure. The Baldwin Group; “Products designed to perform,” lines 145–178, lists property, builders’ risk, equipment breakdown, workers’ compensation, commercial general liability, commercial auto, cyber, inland/ocean marine, management liability, umbrella/excess, and other lines for digital-infrastructure exposures; accessed 2026-09-29. Accessed 2026-09-29.
  16. Cyber Liability Insurance & Risk Management. The Baldwin Group; Opening and expertise lines 19–38; FAQ coverage examples lines 90–100; incident-response support and insurer/partner access; accessed 2026-09-29. Accessed 2026-09-29.
  17. Commercial Real Estate Insurance & Risk Management. The Baldwin Group; “Coverage designed to perform” and sections “Management & governance risk” / “Professional & specialty risk,” lines 120–150; coverage lines plus claims advocacy at lines 153–163; page accessed 2026-09-29. Accessed 2026-09-29.
  18. Professional Liability Insurance & Services. The Baldwin Group; Professional-services customer population lines 35–64; coverage snapshot lines 68–84 lists property, general/professional liability, cyber, workers’ compensation, D&O, fiduciary, crime/fidelity bond, EPL, and IP liability; Employee benefits lines 93–95; accessed 2026-09-29. Accessed 2026-09-29.
  19. Government Contractor Insurance & Risk Management. The Baldwin Group; GovCon customer/service description lines 21–33; GovTech collaboration, customer scope and coverage considerations lines 93–111; risk-mitigation service lines 113–118; accessed 2026-09-29. Accessed 2026-09-29.
  20. Directors & Officers Liability Insurance. The Baldwin Group; D&O report and advisory team lines 23–32; Nasdaq collaboration with public-company/IPO/SPAC scope lines 38–44; accessed 2026-09-29. Accessed 2026-09-29.
  21. Transportation Insurance & Risk Management. The Baldwin Group; Transportation advisors and partner market access lines 42–48; RiskMap and program reviews lines 53–75; listed line options lines 86–113; fleet risk resources lines 118–131; Employee benefits lines 133–173; accessed 2026-09-29. Accessed 2026-09-29.
  22. M&A, Private Equity & VC Risk Management. The Baldwin Group; Transactional-risk insurance and placement claims lines 72–80; P&C line list lines 101–116; accessed 2026-09-29. Accessed 2026-09-29.
  23. Surety Bond Insurance for Construction & Commercial Sectors. The Baldwin Group; Surety advisor/client/insurer relationship descriptions lines 40–58; bond functions, bond forms and business sectors in “Surety Snapshot” and “Industry Coverage,” lines 60–150; accessed 2026-09-29. Accessed 2026-09-29.
  24. Locations. The Baldwin Group; “Find a location,” lines 17–21: company says office teams serve clients nationally in all 50 states; office listing starts at line 28. Accessed 2026-09-29; location presence/service listing does not prove a state agency license or a line’s availability. Accessed 2026-09-29.
  25. License. The Baldwin Group; Table headed “Legal Entity | CA License Number”, six entries, page lines 17–24; accessed 2026-09-29. Accessed 2026-09-29.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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