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Consider professional errors and omissions (E&O), cyber liability, crime, technology errors and omissions (E&O), and general liability. Start with the coverages tied to your day-to-day operations, then use the situations and buying questions below to compare your options.
A client relies on legal advice, document work, representation, or another professional service.
NAIC describes professional liability broadly for service or advice errors. Ask how the proposed form defines your actual legal services and insured people.[1][4]
Which services, jurisdictions, entities, and alleged financial losses are addressed, and what exclusions or claims-made conditions apply?
You hold matter files, identity data, confidential client communications, or credentials.
FTC describes cyber first-party costs and third-party claims as comparison topics. California lawyers also have a professional confidentiality duty with exceptions; that rule does not establish insurance response.[3][2]
Which incident response, restoration, notification, vendor, interruption, and client-claim scenarios does the form address?
Staff can access client trust funds, operating accounts, or payment instructions.
Ask whether a crime quote addresses employee theft. Client trust-account theft, outside fraud, and redirected transfers remain form-specific questions; no response is assumed.[1]
Which persons, accounts, theft events, social engineering, and client-fund scenarios are defined or excluded?
You sell document automation, matter management, research, or other legal software.
Separate legal advice and representation from software hosting, integrations, and implementation. Ask which proposed form identifies each activity as an insured professional service.[5][1]
Which software, hosting, integrations, and service failures fit the definition, and how does it coordinate with professional-services wording?
Clients visit your office or staff conduct in-person events or services.
General liability is broadly associated with bodily injury and damage to others’ property. Describe premises and activities and compare the actual form and exclusions.[6][1]
Which office, client visits, and events are listed, and what limits or exclusions apply?
If you practice law, describe the legal work, client types, jurisdictions, and who provides advice. If you sell software, describe hosting, data, integrations, and service commitments separately.[1][5]
California Rule 1.6 applies to California lawyers and has exceptions. It informs confidentiality decisions for that scope; it does not tell you which insurance form responds.[2]
Map who can access trust and operating funds, approve transfers, or change client payment instructions. Ask the insurer to address employee theft and outside payment diversion separately.[1]
Do not infer fraud protection from a crime or cyber label. Compare definitions, insured persons, exclusions, and limits in the proposed forms.[1][3]
List client records, storage locations, vendors, access permissions, and incident-response responsibilities. FTC recommends supplier-risk assessment and asks buyers to examine vendor-held data when comparing cyber terms.[7][3]
Ask the broker to compare notification, restoration, vendor-event, and client-claim terms across the proposed cyber forms.[3]
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Do not assume it does. Ask whether the policy defines software, hosting, integrations, and service commitments as insured professional services, or whether separate technology wording is proposed.[1][5]
Read the Full AnswerNo. California Rule 1.6 concerns a California lawyer’s confidentiality duty and lists exceptions; it does not determine insurance response.[2]
Read the Full AnswerGeneral coverage purposes and exclusions, not policy wording.
California counsel confidentiality rule only.
First/third-party examples to turn into quote questions, not promises.
Spot, a product of Tools for Enlightenment, publishes this guide and works in the commercial insurance market. This is general buyer education. Policy wording and applicable state rules determine terms for a particular business.
Updated 2026-09-28. Editorial Policy
Get help buying coverage and managing renewals, with less paperwork for your team. Start with a free consultation.