Resilience vs Travelers

Compare Resilience’s specialist cyber proposal with Travelers’ technology practice when software operations expand into equipment and overseas work.

Introduction

A software business adding equipment, a warehouse or overseas operations may need more than a cyber renewal. Travelers' technology practice markets CyberRisk Tech alongside property, casualty and global options. Resilience provides a focused cyber and technology E&O route with security services. Compare the overlapping technology liability first, then decide who will coordinate the additional exposures. 11 1

Where Each Provider Shines

Where Resilience Shines

  • Technology E&O for software, hardware and technology services 4
  • Financial risk prioritization and multi-entity cyber visibility 8,9

Where Travelers Shines

  • Travelers markets technology insurance to startups and established tech companies, with CyberRisk Tech that can combine cyber and technology E&O. 11,14,12
  • U.S. business insurance is sold through independent agents; many small risks can be quoted and issued in an agent platform, while specialty technology accounts still need underwriting. 16,33,11,13,39,32

Coverage Comparison

Coverage TypeResilienceTravelers
Business owner’s policyNot listedListed 12
Cargo and transitNot listedListed 23
Commercial autoNot listedListed 11
Commercial propertyNot listedListed 11
CrimeNot listedListed 22
Cyber liabilityListed 3Listed 13
Directors and officersNot listedListed 19
Employment practices liabilityNot listedListed 21
Equipment breakdownNot listedListed 25
Fidelity bondsNot listedListed 24,18
Fiduciary liabilityNot listedListed 20
General liabilityNot listedListed 11
Kidnap and ransomNot listedListed 18,29
Management liabilityNot listedListed 18
Media liabilityNot listedListed 13
Professional liability / E&ONot listedListed 37
Surety bondsNot listedListed 24
Technology errors and omissionsListed 4Listed 11,13
Tools, equipment and inland marineNot listedListed 23
Umbrella and excess liabilityNot listedListed 11,36
Workers’ compensationNot listedListed 11,35

Listed products and programs, including policies arranged through insurers or partners. Optional endorsements are discussed in the analysis below. “Not listed” means no separate offering appears in the reviewed catalogue; confirm availability and policy terms with the provider.

Key Differences Between Resilience and Travelers

A Broader Practice Does Not Mean One Combined Policy

Travelers' technology catalogue includes CyberRisk Tech, commercial property, workers' compensation, auto and umbrella. Those are marketed options, not proof of a single contract covering every exposure. Resilience's narrower cyber/E&O catalogue can be evaluated within a broader program, but it should not be assumed to replace the physical-risk policies. 11 13 3 4

For the technology liability comparison, ask which services, media activities and privacy exposures appear in the actual insuring agreements. Travelers' CyberRisk Tech page describes several agreements; Resilience advertises technology E&O and cyber separately. Match the proposed selections and shared or separate limits rather than adding advertised maximums together. 13 4

California Authorization Is Not a Product Approval

California’s insurance department lists The Travelers Indemnity Company (NAIC 25658) and Travelers Casualty and Surety Company of America (NAIC 31194) as property-and-casualty insurers with Unlimited-Normal licenses. Travelers’ agent directory also lists agencies in California. Those facts do not establish that a specific technology product, CyberRisk Tech form, BOP class or Global Companion Plus+ coverage is available or admitted for a particular California risk. 40,41,34,29

Resilience markets cyber and technology E&O in the United States. The reviewed product and legal pages do not establish the California-specific placement route, insurer selection or admitted versus surplus-lines status for either product. 3,4,2

The records offer different levels of state evidence. Travelers' verified insurer entries do not settle a particular CyberRisk Tech quote; Resilience's national disclosure leaves its California route unresolved. Request the legal insurer and placement basis for each proposed line, including any overseas local policy rather than assuming a US master description answers that requirement. 29 2

Account Tools and Security Priorities Serve Different Teams

MyTravelers describes billing, documents and claims functions, with certificate capabilities limited to specified account segments. Resilience's Edge and Arc address security spending and multi-entity cyber visibility. A finance team may need both administrative access and a technical action plan; ask which service is available to this account and who will use it. 28 8 9

What to Confirm in Quotes

Request a program diagram identifying the insurer and limits for cyber, technology liability, equipment and international exposures. Confirm eligibility through the placing agent, the relevant California route and whether overseas operations require local coverage. Keep security-service charges separate from policy administration and insurance premium. 16 30 2

Service Comparison

Resilience vs Travelers: documented services and availability

CriteriaResilienceTravelers
Business role

Resilience combines cyber insurance and technology errors and omissions insurance with cybersecurity risk-management services. 1,3,4

Resilience identifies Ocrea Risk Services, LLC, doing business as Resilience Cyber Insurance Solutions, as its US insurance distributor and lists NPN 19169260. This company disclosure is not independent verification of a California license. 2

Travelers is a property-casualty insurance group. The Travelers Companies, Inc. is the public holding company; policies are issued by subsidiaries such as The Travelers Indemnity Company and affiliates, not by the holding company itself. 38,39,31,17

Travelers says it primarily sells U.S. insurance through independent agents and brokers, whom it calls producers and who are not Travelers employees. It also owns Simply Business, Inc. and InsuraMatch, LLC, licensed digital independent agencies it says operate nationwide. 17,16,39

Customer focus

Resilience lists US technology E&O appetite of $25 million–$10 billion in revenue, including software, AI, hardware, technology services, data centers and telecommunications. Smaller startups should ask whether an exception is available. 4

Travelers markets technology insurance to startups and established industry leaders, including software developers and platforms, technology consultants, IT staffing companies, network integrators, electronics manufacturers, telecommunications firms and platform-economy companies. A separate small-business technology-services BOP is described for classes such as software development, web developers and IT consultants. 11,14,12

Access to insurers

Resilience’s US disclosure names Homeland Insurance Company of New York or Homeland Insurance Company of Delaware as underwriting insurers. It does not specify which would issue a particular California quote. 2

Travelers is the brand. Product footers name The Travelers Indemnity Company and its property-casualty affiliates, and Bond & Specialty pages name Travelers Casualty and Surety Company of America and affiliates. Umbrella materials also describe Northfield excess-and-surplus coverage for some hard-to-place risks. The issuing company, admitted or surplus status, and any fronting or network partner remain quote-specific. 17,35,19,36,29

Availability

Resilience markets cyber and technology E&O in the United States. The reviewed product and legal pages do not establish the California-specific placement route, insurer selection or admitted versus surplus-lines status for either product. 3,4,2

Travelers describes Business Insurance as offered primarily in the United States, with additional operations in the United Kingdom, Ireland and other markets including Lloyd’s. Domestic business insurance is marketed through independent agents and brokers rather than as a single nationwide self-serve shop for every product. 39,38,31

California’s insurance department lists The Travelers Indemnity Company (NAIC 25658) and Travelers Casualty and Surety Company of America (NAIC 31194) as property-and-casualty insurers with Unlimited-Normal licenses. Travelers’ agent directory also lists agencies in California. Those facts do not establish that a specific technology product, CyberRisk Tech form, BOP class or Global Companion Plus+ coverage is available or admitted for a particular California risk. 40,41,34,29

Servicing and renewals

Resilience markets Edge for prioritizing security spending by estimated financial impact, and Arc for viewing cyber risk across multiple entities. These are risk-management services, not additional insurance coverage lines. 8,9

Resilience states that buying insurance is not tied to buying security services. Confirm which services are included in the proposed package and which require a separate agreement. 2

The current broker and product pages reviewed do not specify renewal documentation, a renewal price commitment or a standard servicing turnaround. 5,3,4

MyTravelers for Business is described as an account portal for paying bills, reporting and tracking claims, retrieving policy documents and printing auto ID cards. Certificates of insurance and adding additional interests while creating a certificate are described as available in real time only for certain Select Accounts and National Programs Commercial Multi-Peril customers. Contact-us copy tells business policyholders to contact their agent for policy-service questions. 28,16

Sources

Resilience Official Website

  1. Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
  2. Disclaimer. Resilience; Opening paragraphs and USA jurisdiction disclosure. Accessed 2026-09-16.
  3. Cyber Insurance. Resilience; Why choose cyber insurance; Policy coverage; Broad market appetite. Accessed 2026-09-16.
  4. Technology E&O. Resilience; Technology risk categories; Key benefits / A Broad Market Appetite. Accessed 2026-09-16.
  5. Brokers. Resilience; Broker benefits; Use cases; Insurance & risk solutions. Accessed 2026-09-16.
  6. Claims & Incident Response. Resilience; Our difference; Support from start to resolution; Claims panel. Accessed 2026-09-16.
  7. Contact Us. Resilience; Contact us; emergency claims instructions. Accessed 2026-09-16.
  8. Security Investment Prioritization. Resilience; Resilience Edge introduction and Key benefits. Accessed 2026-09-16.
  9. Multi-Entity & Portfolio Risk. Resilience; Resilience Arc introduction. Accessed 2026-09-16.
  10. Terms and Conditions. Resilience; Opening website agreement; separate written agreements. Accessed 2026-09-16.

Travelers Official Website

  1. Technology Insurance. Travelers; Hero and product list: CyberRisk Tech, Global Companion Plus+, general liability, commercial property, workers compensation, commercial auto, umbrella; startup-to-established-leader audience. Accessed 2026-09-16.
  2. Small Business Technology Services Insurance. Travelers; Technology services BOP inclusions; eligible small-business classes; EPL+ and World Business Essentials add-ons; independent-agent CTA. Accessed 2026-09-16.
  3. Cyber Insurance for Technology and Life Sciences. Travelers; CyberRisk Tech insuring agreements including technology E&O, privacy and security, media and regulatory proceedings, breach response; Cyber Risk Services; agent consultation CTA. Accessed 2026-09-16.
  4. IT Insurance. Travelers; IT audience (software, consultants, staffing, network integration) and listed products including CyberRisk Tech and employment practices liability. Accessed 2026-09-16.
  5. Business and Commercial Insurance Policy Quotes. Travelers; Find an insurance agent CTA; product tiles including cyber, management and professional liability, BOP, surety, workers compensation; cost depends on risk factors; A.M. Best A++ company statement. Accessed 2026-09-16.
  6. Contact Us. Travelers; Business insurance sold through independent agents; business claims 1.800.238.6225; MyTravelers for business features. Accessed 2026-09-16.
  7. Travelers Producer Compensation Disclosure (United States). Travelers; Independent producers; seven compensation types; Simply Business, Inc. and InsuraMatch, LLC ownership; The Travelers Indemnity Company footer; Northfield Excess & Surplus Lines product list. Accessed 2026-09-16.
  8. Management and Professional Liability Insurance. Travelers; D&O, EPL, ERISA fidelity, E&O, fidelity and crime, fiduciary, kidnap and ransom; stand-alone or suite; private, public, nonprofit and financial institutions. Accessed 2026-09-16.
  9. Directors and Officers (D&O) Liability Insurance. Travelers; D&O product description; independent-agent CTA; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
  10. Fiduciary Liability Insurance. Travelers; Fiduciary liability offering for private, public, nonprofit and financial institutions; independent-agent CTA; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
  11. Employment Practices Liability Insurance (EPL). Travelers; EPL product description for private, public, nonprofit and financial institutions; independent-agent CTA. Accessed 2026-09-16.
  12. Fidelity & Crime Insurance. Travelers; Fidelity and crime insuring agreements including social engineering, computer fraud and employee dishonesty; Travelers Casualty and Surety Company of America footer. Accessed 2026-09-16.
  13. Inland Marine Insurance. Travelers; Inland marine property in transit; computers and electronics; transportation, cargo and logistics coverage. Accessed 2026-09-16.
  14. Surety Bonds. Travelers; Listed bond types including bid/performance/payment, license and permit, and ERISA fidelity. Accessed 2026-09-16.
  15. Equipment Breakdown Insurance Coverage. Travelers; EnergyMax 21 equipment-breakdown package, including high-tech businesses among stated audiences. Accessed 2026-09-16.
  16. Business Insurance Claims. Travelers; 24/7/365 reporting via agent, online system or 800.238.6225; Technology claim unit since 1998; equipment-breakdown and inland marine claim units. Accessed 2026-09-16.
  17. File a Business Claim. Travelers; MyTravelers for Business login path to file a claim. Accessed 2026-09-16.
  18. MyTravelers for Business Online Self-Service Capabilities. Travelers; Pay bills, report and track claims, policy documents, certificates; footnotes limiting some features to Select Accounts and National Programs Commercial Multi-Peril customers. Accessed 2026-09-16.
  19. Global Insurance for Technology and Life Sciences. Travelers; Global Companion Plus+ coverages; U.S. product described as non-admitted; INI network in over 150 countries; kidnap and ransom among listed coverages. Accessed 2026-09-16.
  20. Global Insurance. Travelers; Global insurance for U.S. companies doing business abroad; Global Companion Plus+ versus Controlled Master Programs. Accessed 2026-09-16.
  21. Who We Are. Travelers; Property-casualty insurer; more than 30,000 employees and 15,000 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland. Accessed 2026-09-16.
  22. Benefit from the Personal Attention of a Travelers Independent Agent. Travelers; Independent agents are not captive to one company; can help with claims and policy updates; Travelers.com/find agent CTA. Accessed 2026-09-16.
  23. Travelers Insurance agencies in CA. Travelers; Directory heading stating 1761 insurance agencies in California. Accessed 2026-09-16.
  24. Workers Compensation Insurance. Travelers; Product description; buy via local Travelers agent; The Travelers Indemnity Company footer; monopolistic-state qualification. Accessed 2026-09-16.
  25. Commercial Umbrella and Excess Liability Insurance. Travelers; A/B umbrella, excess liability, and Northfield excess and surplus lines; purchase via independent agent; typically requires underlying Travelers primary coverage. Accessed 2026-09-16.
  26. Errors and Omissions Insurance (E&O). Travelers; Professional E&O offerings including miscellaneous professional liability; independent-agent CTA. Accessed 2026-09-16.
  27. Travelers Investor Relations Corporate Profile. The Travelers Companies, Inc.; NYSE: TRV; property casualty insurance for auto, home and business sold primarily through independent agents and brokers; operations in the United States and selected international markets. Accessed 2026-09-16.
  28. The Travelers Companies, Inc. Form 10-K for the year ended December 31, 2025. U.S. Securities and Exchange Commission; Item 1 Business: holding company; Business Insurance distributed through independent agencies and brokers; Select Accounts automated quote/bind/issue for many small risks; Bond & Specialty distribution; California premium-share tables. Accessed 2026-09-16.
  29. California Department of Insurance company profile: Travelers Indemnity Company (The). California Department of Insurance; NAIC 25658; California Company ID 4772-0; authorized 06/17/2002; license status Unlimited-Normal; Connecticut domicile; Travelers Grp 3548; authorized lines including liability, fire, workers’ compensation and surety. Accessed 2026-09-16.
  30. California Department of Insurance company profile: Travelers Casualty and Surety Company of America. California Department of Insurance; NAIC 31194; California Company ID 2444-8; authorized 07/31/1981; license status Unlimited-Normal; Connecticut domicile; Travelers Grp 3548. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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