Pie Insurance vs USI Insurance Services: How Do They Compare for Business Insurance?

Pie focuses on workers’ compensation with payroll-based billing; USI brokers workers’ compensation alongside technology and other business lines.

An Overview of Pie Insurance and USI Insurance Services

For a technology business, workers’ compensation may be one line alongside D&O, cargo or cyber. Pie focuses on employee-injury coverage and payroll/audit administration; USI brokers a broader property-casualty program. Pie says new and renewal commercial-auto business is closed, so ask USI about other auto markets if needed. Choose Pie for its workers’ compensation process; choose USI for broader broker coordination. 3 34 14

What Stands Out About Pie Insurance and USI Insurance Services?

Pie Insurance at a Glance

  • Start a workers’ compensation quote online or through an insurance agent. 2,1,3Company-reportedWorkers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not describe the same process.
  • Pay workers’ compensation premiums based on reported payroll, with no initial deposit. 17,18Company-reportedPie’s current workers’ compensation payment pages; actual availability and policy-specific charges need confirmation in the quote.

USI Insurance Services at a Glance

  • USI’s Technology practice says it serves software, hardware and related companies from seed stage through IPO. 27,35,46Company-reportedCompany marketing of client types. Not an underwriting appetite or guaranteed acceptance statement.
  • USI says insurer commissions are typical and additional contingent compensation may apply; buyers can request details. 33Company-reportedUSI’s published producer-compensation disclosure. Account-specific amounts require a proposal.

Pie Insurance vs USI Insurance Services Coverage Lines Compared

CoveragePie InsuranceUSI Insurance Services
Business owner’s policyListed 7Pie accepts business owner’s policy quote requests.Not listed
Cargo and transitNot listedListed 35USI arranges cargo and transit insurance.
Commercial autoNot listedListed 34,36USI arranges commercial auto insurance.
Commercial propertyNot listedListed 35,34USI arranges commercial property insurance.
CrimeNot listedListed 36USI arranges crime insurance.
Cyber liabilityListed 8Pie provides access to cyber insurance quotes from carrier partners.Listed 35,40,34USI arranges cyber insurance.
Directors and officersNot listedListed 35,36USI arranges directors and officers liability insurance.
Employee health and benefitsNot listedListed 39USI advises employers on health-plan design, medical costs, pharmacy and benefits administration.
Employment practices liabilityNot listedListed 36USI arranges employment practices liability insurance.
Fiduciary liabilityNot listedListed 36USI arranges fiduciary liability insurance.
General liabilityListed 10Pie arranges general liability insurance through unaffiliated third-party insurers.Listed 34,36USI arranges general liability insurance.
Kidnap and ransomNot listedListed 36USI arranges kidnap and ransom insurance.
Management liabilityNot listedListed 36USI arranges management liability coverage, including directors and officers, employment practices, fiduciary and crime insurance.
Medical malpracticeNot listedListed 38USI arranges medical malpractice insurance.
Product liabilityNot listedListed 35,34USI arranges product liability insurance.
Professional errors and omissions (E&O)Listed 9Pie Insurance arranges professional errors and omissions insurance for small businesses through third-party insurers.Listed 36USI arranges professional errors and omissions insurance.
Representations and warrantiesNot listedListed 37USI arranges representations and warranties insurance.
Surety bondsNot listedListed USI arranges contract, commercial and international surety bonds.
Technology errors and omissions (E&O)Not listedListed 35USI arranges technology errors and omissions insurance.
Umbrella and excess liabilityNot listedListed 34,36USI arranges umbrella and excess liability.
Workers’ compensationListed 3Pie Insurance offers workers’ compensation insurance for small businesses.Listed 34,36USI arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Pie Insurance and USI Insurance Services Coverage, Line by Line

Open what Pie Insurance and USI Insurance Services each publish for one coverage line.

Pie Insurance and USI Insurance Services Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Pie Insurance Review Score

1.7/ 10

Review Score

2 rated sources

Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.

Read Pie Insurance reviews

USI Insurance Services Review Score

6.4/ 10

Review Score

1 rated source

USI’s public feedback is too sparse and office-specific for a firmwide verdict. Check the local team’s responsiveness and experience with your type of business.

Read USI Insurance Services reviews

Key Differences Between Pie Insurance and USI

Carrier Group Versus Producer

Pie Insurance Services sells and administers; Pie carriers underwrite workers’ compensation. USI obtains coverage from insurers it does not name publicly. Hiring USI as broker does not make USI your workers’ compensation insurer. 2 33

Line Mix and Auto Exit

If you still need commercial auto after Pie’s 2026 cutoff, that line has to come from somewhere else. USI lists auto liability as a property-casualty advice area, which is not a promise of a market. Pie’s partner business owner’s policy, general liability, errors and omissions, and cyber pages do not publish a full state table. 14 34

Where WC Is Even Offered

Pie’s workers’ compensation footprint is a 39- versus 40-state conflict in its own materials; confirm California (or any state) explicitly. USI’s “every state” office claim is not a workers’ compensation filing map. 11 29

Claims and Audit

Pie tells you to report workplace injury within 24 hours through its own channels and runs payroll audits. USI’s kit says report workers’ compensation to the insurance company directly. If a USI proposal places Pie, you may still use Pie’s 24-hour intake; if it places another carrier, Pie’s phone number does not apply. 20 44

Cost Mechanics

Pie publishes pay-as-you-go and a 3% card fee with state exceptions. USI publishes producer commission rules, not WC rates. Compare estimated payroll, class codes, and deposit—not website slogans. 18 33

What Should You Confirm in Pie Insurance and USI Insurance Services Quotes?

  • Whether USI would place workers’ compensation with Pie or another carrier, and who receives the first notice of injury. 20 44
  • California (or headquarters state) eligibility on Pie’s workers’ compensation list versus USI’s proposed market. 11
  • How directors and officers, errors and omissions, and cargo will be placed if Pie is workers’ compensation only. 35
  • Auto replacement market after Pie’s commercial-auto discontinuation. 14

Pie Insurance vs USI Insurance Services Services Compared

What each provider says about the services you may need

CriteriaPie InsuranceUSI Insurance Services
Business role

Small businesses can buy Pie’s workers’ compensation directly or through agents; affiliated insurers underwrite workers’ comp, while outside insurers provide some other Pie products. 2,5,3,7,8,9,10Company-reportedCurrent public Pie brand and US small-business insurance services; this describes group roles, not a promise that every product is available to every applicant.

If parent-company ownership matters, Pie Group Holdings, Inc. owns the website and is regulator-listed parent of Pie Casualty; AM Best identifies the insurer group as Pie Insurance Group. 4,24,22VerifiedWebsite ownership and the parent shown for Pie Casualty Insurance Company; no claim about voting control or every intermediate subsidiary.

Pie Insurance Services, Inc. is the producer that sells and administers policies; verify its current license in your state because Pie’s own license page is not regulator confirmation. 5,25Company-reportedProducer identity and Pie-published US license list; Wisconsin’s regulator separately identifies this entity in a 2024 administrative action.

USI describes itself as a U.S. insurance brokerage and consulting firm that arranges property and casualty, employee benefits, personal risk, program, and retirement solutions. The reviewed official pages do not identify USI as the insurer that issues commercial policies. 27,26,33,46Company-reportedBrand and operating description on current USI about and homepage materials, plus the 31 August 2026 Aon announcement’s About USI text. Role of any affiliate insurer is outside this fact.

USI’s commissions page states that, as a licensed insurance producer, it may advise on insurance contracts, sell insurance, and obtain coverages for clients. Privacy and staff materials identify the operating company as USI Insurance Services LLC. Current California producer-license status remains independently unverified. 33,32,47Company-reportedProducer role as described by USI. Does not verify license class, surplus-lines authority, or appointment status.

On 31 August 2026, Aon plc announced a definitive agreement to acquire USI from KKR and other shareholders for a $17.0 billion purchase price, with closing expected in the fourth quarter of 2026 subject to customary conditions including regulatory approvals. Aon stated that Aon and USI will continue to operate independently until the closing date. The reviewed announcement does not establish that the transaction has closed. 46Company-reportedAnnounced transaction status as of the 31 August 2026 release. Does not change a buyer’s existing policy terms by itself.

Coverage lines

Pie currently markets workers’ comp, BOP, cyber, general liability and professional liability/E&O; product pages describe typical coverage, while the policy and endorsements determine your actual protection. 3,7,8,10,9,4Company-reportedPublic US Pie pages with an explicit quote or contact invitation; educational-only topics and components of a BOP were not counted as standalone offerings.

If you need new or renewed commercial auto, look elsewhere: Pie stopped accepting new submissions December 1, 2025 and says it will issue no new or renewal policies after January 1, 2026; existing terms remain in force through expiry. 14,20Company-reportedPie’s former commercial-auto offering and legacy policies; commercial auto is intentionally excluded from the current coverage catalogue.

Use your policy and endorsements to decide what is covered; Pie says website descriptions do not change policy terms and eligibility varies by applicant and location. 4Company-reportedWebsite descriptions and US products generally; the buyer’s issued policy and endorsements control.

USI’s Technology practice lists insurance placement for property; business income and contingent business income; worldwide cargo and stock; errors and omissions; product liability; directors and officers liability; network security / USI PrivaSafe; and international. Those labels describe brokerage services. Limits, exclusions, insurer, and whether a given startup qualifies remain in a quote and policy. 35,40Company-reportedTechnology practice product list on usi.com as of access date. International is listed as a service theme, not a shared coverage-line key.

USI’s commercial property and casualty pages describe advice and placement on workers’ compensation, property, general liability, auto liability, umbrella/excess, executive and professional risks, cyber, environmental, product liability, and related claims and risk-control services. Other industry pages add employment practices, crime, fiduciary, professional E&O, kidnap and ransom, representations and warranties, medical professional (malpractice) liability, and required bonding in the healthcare practice. Availability and wording vary by client, insurer, and jurisdiction. 34,36,37,38,42Company-reportedCatalogue of marketed brokerage lines from current official practice pages. Environmental and international labels are not mapped to separate shared coverage keys.

USI’s employee-benefits practice describes consulting to design, price, and administer employer benefit programs, including underwriting analytics, HR administration support, population health, compliance/healthcare reform guidance, pharmacy and ancillary consulting. The private-equity practice separately lists employee health and welfare insurance services after a transaction. These pages describe consulting and placement services, not a specific insured health plan or carrier. 39,37Company-reportedEmployer-sponsored benefits brokerage/consulting. Not individual health insurance.

Availability

Confirm all work locations and class codes before relying on Pie workers’ comp: sources conflict between availability in 40 states plus DC and 39 states plus DC. 11,12,1,13,22Conflicting sourcesPublic workers’ compensation footprint as of 15 September 2026; the state-page selector, document library and other marketing surfaces were not internally consistent.

Ask if Pie’s partner-issued BOP, cyber, GL or professional policy is available in your state; the reviewed pages give no product-state map and Pie’s terms limit availability. 7,8,10,9,4Not publicly disclosedPublic availability for Pie’s partner-carrier products; no quote or contact form was submitted.

USI states that it is headquartered at 100 Summit Lake Drive, Suite 400, Valhalla, New York, with more than 10,000 professionals across over 200 U.S. offices, and that it serves every state. That is a company description of its office network and service footprint. It does not, by itself, establish that a particular commercial product is admitted, surplus-lines, or otherwise available in California or any other named state. 29,27,30,26Company-reportedHeadquarters and U.S. office-network claims on current official pages.

A USI Insurance Services LLC staff biography lists a San Francisco office and prints CA DOI License # 0G11911. The reviewed usi.com practice pages do not state which commercial products are available to California-domiciled startups, whether placements are admitted or surplus lines, or which licensed entity would appear on a California policy. Current California producer-license status remains independently unverified. A California office address is not treated as product eligibility. 47,35,34,29Company-reportedUnresolved California contracting route for commercial P&C and benefits. Company-reported license number only.

Claims assistance

Report workplace injuries to Pie within 24 hours through its form, phone or email; Pie says a claims professional follows up and assesses coverage and benefits. 20Company-reportedPublished first-report process for Pie-serviced workers’ compensation claims; state notice rules and the issuing carrier’s policy still apply.

Ask who handles your state’s workers’ comp claim: Pie says it manages claims in 34 states and CorVel in five, a split not reconciled with its separate 40-state-plus-DC availability. 21,11,22Conflicting sourcesPublic allocation of workers’ compensation claim handling; the current handler for an individual policy should be taken from its state kit and claim instructions.

USI’s contact page tells people seeking claims assistance to contact the appropriate USI office. A May 2021 claims kit instructs clients to report property, workers’ compensation, general liability, and commercial auto claims to the insurance company, and to involve the USI account team or claims consultant for environmental, executive/management liability, professional liability/E&O, and cyber. Natural-disaster guidance likewise points commercial P&C clients to their claims representative or client service team. The materials describe reporting assistance, not claims-handling quality or authority to settle. 30,44,45,34Company-reportedPublic claims-reporting instructions. The 2021 kit may not reflect every current account’s reporting rules.

Fees and compensation

Workers’ comp buyers can choose annual, semiannual, quarterly, monthly or pay-as-you-go plans; pay-as-you-go follows reported payroll without a deposit, while monthly plans require 16.6% upfront and ten payments. 17,18Company-reportedPie’s current workers’ compensation payment pages; actual availability and policy-specific charges need confirmation in the quote.

Include Pie’s 3% card fee in your quote comparison for eligible new single-state workers’ comp policies, except in Florida, Nebraska, Maryland and Rhode Island; the page does not specify multi-state or renewal fees. 17Company-reportedCredit-card payments for new single-state workers’ compensation policies under the current payment-options page.

Ask the state-specific price before requesting a waiver of subrogation because Pie charges for each specific or blanket waiver but publishes no amount. 16Not publicly disclosedWorkers’ compensation waiver requests through Pie’s published service process.

Ask your agent what commission applies because Pie says partner agents earn commissions on workers’ comp policies, but current pages publish no standard rate. 21,5Not publicly disclosedAgency-distributed workers’ compensation and other third-party placements; expired promotional incentives were not treated as current standard compensation.

Unless otherwise negotiated, USI says compensation for placing coverage is customarily a commission calculated as a percentage of premium and paid by the insurer. It may also receive additional monetary and non-monetary compensation from insurers or intermediaries (including affiliates), which can be contingent on volume, profitability, or other factors, and some agreements include growth or distribution incentives. Clients may request the nature and source of expected compensation, including on alternative quotes. Standard commission percentages and fee schedules for startup accounts are not published. 33Company-reportedUSI’s published producer-compensation disclosure. Account-specific amounts require a proposal.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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