Markel Insurance vs
TechInsurance
TechInsurance describes small businesses, with a technology-industry focus. Markel’s U.S. small-business description names child care and enrichment, commercial and residential services, sports and fitness, and manufacturing. Both catalogues list Cyber liability, Technology errors and omissions (E&O), Workers’ compensation; compare the actual product, issuer and service route for your business before treating those labels as equivalent. 26,31,30,8,1,16
Introduction
TechInsurance markets to small businesses, including startups and freelancers, with a technology focus spanning software developers, SaaS companies, IT consultants and managed service providers. For a business considering cyber liability, the practical difference is the entry point: TechInsurance describes an online starting point backed by a broker, while Markel distributes through wholesale and retail channels. Compare what fits your buying team and operations, then verify the actual product and terms. 32 1 30 16 31
Coverage Comparison
| Coverage | Markel Insurance | TechInsurance |
|---|---|---|
| Builders risk | Listed 21Markel builders risk | Not listed |
| Business owner’s policy | Not listed | Listed 30TechInsurance arranges business owner’s policies for small businesses. |
| Cargo and transit | Listed 20Markel cargo and transit coverage | Not listed |
| Commercial auto | Not listed | Listed 25TechInsurance arranges commercial auto insurance for small businesses. |
| Commercial property | Listed 19Markel commercial property | Listed 30TechInsurance arranges commercial property insurance for small businesses. |
| Crime | Listed 16Markel Cyber 360 eCrime component (standalone product not established) | Not listed |
| Cyber liability | Listed 16Markel Cyber 360 | Listed 30TechInsurance arranges cyber insurance for small businesses. |
| Directors and officers | Listed 18Markel private and nonprofit D&O | Listed 30TechInsurance arranges directors and officers liability insurance for small businesses. |
| Employment practices liability | Listed 18Markel employment practices liability | Listed 30TechInsurance arranges employment practices liability insurance for small businesses. |
| Equipment breakdown | Listed 14Equipment-breakdown option within property coverage; standalone product not established | Not listed |
| Fidelity bonds | Not listed | Listed 30TechInsurance arranges fidelity bonds addressing employee theft from clients. |
| Fiduciary liability | Listed 18Markel fiduciary liability | Not listed |
| General liability | Listed 14Markel small-business casualty and property | Listed 30TechInsurance arranges general liability insurance for small businesses. |
| Hired and non-owned auto | Listed 14Hired/non-owned auto option in small-business casualty; not commercial auto | Not listed |
| Liquor liability | Listed 14Markel liquor liability | Not listed |
| Management liability | Listed 18Markel management liability | Not listed |
| Media liability | Listed 16Markel Cyber 360 media liability component (standalone product not established) | Not listed |
| Product liability | Listed 14Markel products liability | Not listed |
| Professional errors and omissions (E&O) | Listed 17Markel ProBiz miscellaneous E&O | Listed 30TechInsurance arranges professional errors and omissions insurance for small businesses. |
| Surety bonds | Listed 23Markel Surety bonds | Listed 27TechInsurance arranges surety bonds for small businesses. |
| Technology errors and omissions (E&O) | Listed 16Markel Cyber 360 technology professional liability component (standalone product not established) | Listed 31TechInsurance arranges technology errors and omissions and cyber coverage for technology businesses. |
| Tools, equipment and inland marine | Listed 20Markel commercial inland marine | Listed 32TechInsurance arranges inland marine coverage for contractors’ tools and equipment. |
| Umbrella and excess liability | Listed 22Markel excess casualty and umbrella | Listed 30TechInsurance arranges commercial umbrella insurance for small businesses. |
| Workers’ compensation | Listed 15Markel Workers Compensation | Listed 30TechInsurance arranges workers’ compensation insurance for small businesses. |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
Current Spot Scores
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
Markel Insurance
CarrierCarrier & MGA
7.1/ 10Assessed entity: Markel Insurance Company. Scope: Markel Insurance Company (NAIC 38970, Illinois-domiciled) as an admitted U.S. commercial insurer, including its workers' compensation and liability lines. Other Markel insurers, Markel Group and the Lloyd's syndicates are context only, and it does not say which insurer will issue a given quote.
TechInsurance
BrokerBroker
5.0/ 10Assessed provider: TechInsurance. Scope: TechInsurance as a division/brand of Specialty Program Group LLC, doing business as SPG Insurance Solutions, for small-business and technology insurance distribution. It is not treated as a carrier; exact issuer and program vary by policy, product and state.
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Markel Insurance
Review Score
2 rated sources
There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]
Read Markel Insurance reviewsTechInsurance
Review Score
2 rated sources
TechInsurance’s available ratings are favorable, with praise for broker guidance. The feedback supports its shopping service more than any particular insurer’s claims handling.[4][5]
Read TechInsurance reviewsKey Differences Between TechInsurance and Markel Insurance
Online Entry Still Needs a Binding Route
Small businesses can use TechInsurance to compare quotes and work with agents; it operates as an agency and brokerage. Its legal disclosure identifies it as a division of Specialty Program Group LLC, doing business in California as SPG Insurance Solutions. TechInsurance describes a single application for comparing multiple insurance quotes, followed by policy purchase and online coverage management, with licensed-agent guidance available. Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel’s U.S. Wholesale and Specialty division distributes through wholesale and retail channels, with limited small-account binding authority; some direct marketing applies to certain admitted products and programs. 27 26 1
That difference matters if you want to work through an existing adviser, compare several insurers, or start from a self-service application. Ask whether your chosen producer can access the TechInsurance product and the relevant Markel division for your state, and who is responsible for presenting the final terms. A brand name or online intake does not identify the insurer that will issue the policy. 26 1
Use Shared Lines to Frame the Quote
Both companies list Cyber liability, Technology errors and omissions (E&O), Workers’ compensation. The cyber liability description for TechInsurance says “TechInsurance arranges cyber insurance for small businesses”; Markel’s listing describes “Markel Cyber 360.” The difference can matter: one description may place a line inside a broader product or limit it to a component, while the other describes a separate offer. Confirm the exact policy structure and wording on each quote. 30 16 31 15
Ask each respondent to name the exact product and form for cyber liability, then show how the proposal treats your revenue, services, locations, contracts and any physical operations. If the proposal places other lines separately, request a schedule that makes the separate policies and any intended coordination visible. Product names and catalogue entries alone cannot establish matched limits, exclusions or conditions.
Compare the Work After the Quote
The service arrangements also differ after submission:
TechInsurance says it provides a dedicated account manager and online certificate access. Markel describes commercial-agent portals for authorized users, including functions for listed lines; its U.S. account page separately lists documents, proof of insurance and payments for covered business products. 25 10 11
Confirm who handles certificates, midterm changes, billing, renewal information and claim notification for the policy you are considering. If TechInsurance’s service is tied to an adviser or portal, ask whether your account and the proposed line qualify for it; do the same for the Markel product. Neither a group-wide service description nor a portal feature establishes a turnaround time or claim outcome. 25 10
What to Confirm in Quotes
- Which exact product and policy form is proposed for cyber liability, and what limits, retentions, exclusions and endorsements apply to our operations?
- Who is the licensed producer and which legal insurer would issue each policy in our state? Is the placement admitted or surplus lines?
- What information and documents should we prepare, who will submit them, and what still needs underwriting approval before binding?
- Who will service the policy after binding, and what account, renewal, certificate and claim-notification functions are available for this product?
Start with TechInsurance if its stated customer focus or buying route matches how your team wants to arrange this line. Ask Markel for a proposal when one of its listed small-business or specialty classes fits the exposure. Compare the named insurer, policy structure, state route and account-service responsibilities before choosing between them. 26 8
Compare Services
What each provider documents about the services you may need
| Criteria | Markel Insurance | TechInsurance |
|---|---|---|
| Business role | Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel Group's FY2025 filing identifies multiple underwriting subsidiaries. The insurer for a specific policy depends on the product, state and current quote or policy disclosures; Markel Insurance is not one standalone legal insurer. 1,2Company-reported. U.S. commercial-insurance identity and parent/business relationship; not a product-specific issuer assignment. | Small businesses can use TechInsurance to compare quotes and work with agents; it operates as an agency and brokerage. Its legal disclosure identifies it as a division of Specialty Program Group LLC, doing business in California as SPG Insurance Solutions. 27,33,34Company-reported. Brand and disclosed producer entity; company sources, not independent regulatory verification. TechInsurance describes itself as part of Insureon and HUB International. Its history says HUB acquired Insureon’s digital agency in 2022 while Bold Penguin acquired the technology platform; HUB’s acquisition announcement placed the agency operations within Specialty Program Group. 26,27,36Company-reported. Current company relationship descriptions plus historical acquisition announcement; does not make HUB or Bold Penguin the policy insurer. |
| Customer focus | Markel's U.S. small-business page lists child care and enrichment, commercial and residential services, sports and fitness, and manufacturing among the segments it describes. Separately, its FY2025 filing describes Markel Insurance's global specialty business as underwriting hard-to-place risks; that wording is not specific to U.S. Wholesale and Specialty. 8,1Company-reported. Company-stated U.S. small-business examples and separate global business characterization; neither establishes eligibility. | TechInsurance markets to small businesses, including startups and freelancers, with a technology focus spanning software developers, SaaS companies, IT consultants and managed service providers. Its catalogue also serves traditional industries. 32,31Company-reported. Marketed customer groups, not acceptance criteria or proof of growth-stage capacity. |
| Coverage lines | TechInsurance markets technology errors and omissions coverage as a bundle of E&O and cyber liability insurance. Confirm the actual forms and whether the offered cyber protection addresses both the company’s own losses and liability to clients. 31Company-reported. Direct technology E&O product page with quotation route; marketing description does not establish every carrier’s policy structure. Its marketed catalogue includes general liability, professional E&O, cyber, workers’ compensation, business owner’s policies, commercial property, commercial auto, umbrella, directors and officers, employment practices liability, and fidelity bonds. It also lists contractors’ tools and equipment coverage and offers agent assistance with surety bonds. 30,25,32,27Company-reported. Direct sales catalogue and explicit agent service. Tools/equipment mapped to the shared inland-marine key; no claim of all inland-marine products. | |
| Application process | Markel's FY2025 filing says U.S. Wholesale and Specialty distributes through wholesale and retail channels on admitted and excess-and-surplus bases, including limited small-account binding authority. In 2025, 71% of this division's gross written premium was placed through wholesale brokers, 26% through retail agents and brokers, and the remainder through alternative channels. Certain admitted products and programs are marketed directly to consumers, but that does not establish online purchase or binding for every product. 1Company-reported. FY2025 Markel Insurance U.S. Wholesale and Specialty distribution; not the whole Markel Insurance business. For workers' compensation, Markel directs applicants to submit an online application or contact an appointed agent to request a quote; the reviewed page does not establish that purchase and binding are completed online. 9Company-reported. Markel U.S. workers' compensation page only; route to request a quote. Agencies can request a Markel appointment; Markel says appointments are made by affiliated insurer and product, and producers must hold the required state license. This is a producer onboarding route, not an insured's application path. 12Company-reported. Commercial agency appointment information; not retail purchase process. | TechInsurance describes a single application for comparing multiple insurance quotes, followed by policy purchase and online coverage management, with licensed-agent guidance available. 26Company-reported. Public application description; no application submitted or quote obtained. TechInsurance’s account instructions warn that quotes may take time to appear after an application is submitted; an application is not confirmation of bound coverage. 27Company-reported. Public quote-account instructions; no universal turnaround time established. |
| Servicing and renewals | Markel describes agent portals for authorized commercial users to quote and bind listed lines and access account history, billing, claims details and policy documents. The page does not establish that every product supports every function. 10Company-reported. Commercial-agent portals; available functions vary by portal and product. Markel's U.S. account page lists policy documents, proof-of-insurance downloads, payments and automatic payments for covered business products and directs customers with unlisted products to the agent on the policy. Renewal handling and renewal terms were not established in this review. 11Company-reported. Public portal description; not all products necessarily use the portal. | TechInsurance says it provides a dedicated account manager and online certificate access. Its instructions require an active policy for a certificate request and direct urgent requests to the account manager. 25,27Company-reported. Documented service description, not tested service speed or quality. The reviewed About and Contact pages do not establish a renewal remarketing schedule, a contractual response-time commitment, or the scope of dedicated support for a complex growth-stage insurance program. 26,27Not publicly disclosed. Scoped public-information gap; does not establish that these services are unavailable. |
Sources
Markel Insurance Official Website
- Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
- About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
- US Product Disclaimer. Markel; U.S. underwriting/entity and state-availability disclaimer; identifies Markel West Insurance Services, California license #2E11302, for certain non-admitted coverage. It does not state Markel Service national producer license #27585 or California DBA license #0645481. Accessed 2026-09-29.
- Insurance Programs. Markel; FAQ and legal disclaimer at page end; coverage by Markel insurers, Markel Service, Incorporated national producer license #27585 and California DBA license #0645481, and Markel West Insurance Services California license #2E11302 for certain non-admitted products. Accessed 2026-09-29.
- AM Best Affirms Credit Ratings of Markel Group Inc. and Its Subsidiaries. AM Best; Press release dated November 21, 2025; paragraphs naming ratings, rating rationale, and Markel North America Insurance Group members. Accessed 2026-09-28.
- North America Producer Compensation Disclosure. Markel; Base commissions, contingent compensation, business production/additional incentives, and Markel Specialty/Markel Service/insurer role statement. Accessed 2026-09-28.
- U.S. and Bermuda Claims Contacts. Markel; April 2026 claims-contact PDF footer: Markel West, Inc. d/b/a Markel West Insurance Services, California license #0D95581; coverage by one or more Markel insurers and non-admitted routes. Accessed 2026-09-29.
- Small Business Insurance. Markel; Small business products; Types of companies—Child care and enrichment, Commercial and residential services, Sports and fitness, Manufacturing. Accessed 2026-09-28.
- Workers Compensation Insurance. Markel; Introductory quote/application route; claims question and report-a-claim contact. Accessed 2026-09-28.
- Commercial Lines Agents & Broker Support. Markel; mPortal and Markel Online access; resources; digital distribution. Accessed 2026-09-28.
- My Account. Markel US; Online account portal capabilities; Business insurance; unlisted-product direction. Accessed 2026-09-28.
- Request appointment with Markel. Markel; Commercial and personal lines agency partner criteria; product-specific affiliate appointments; producer-license requirement. Accessed 2026-09-28.
- Markel Insurance Companies. Markel; Notice to California and Massachusetts Applicants and Insureds; U.S.-domiciled property and casualty insurer subsidiaries and affiliates; table of company names and market status (page states current as of 2024-04-01). Accessed 2026-09-28.
- Small Business Casualty and Property Insurance. Markel; What we offer; product/liability, property, general casualty, inland marine, excess umbrella, liquor liability, hired/non-owned auto, employee benefits liability, E&O and equipment breakdown references. Accessed 2026-09-29.
- Workers Compensation Insurance. Markel; Product overview and quote route; workers compensation/employers liability, eligible industries, claim and loss-control descriptions. Accessed 2026-09-29.
- Cyber Insurance Coverage. Markel; Markel Cyber 360; coverages available, cyber incident response, business interruption, privacy/security liability, media liability and technology professional liability. Accessed 2026-09-29.
- ProBiz | Professional Liability Coverage. Markel; What is Markel ProBiz; separate management liability and miscellaneous E&O; listed limits and qualifying business size. Accessed 2026-09-29.
- Private and Nonprofit Management Liability Insurance. Markel; What we offer; private/nonprofit segment; D&O, EPL, fiduciary and optional coverage sections. Accessed 2026-09-29.
- Commercial Property Insurance. Markel; Commercial property product summary and eligible risks. Accessed 2026-09-29.
- Commercial Inland Marine Insurance. Markel; What we offer; inland marine classes, cargo, contractors equipment, transportation and coverage structure. Accessed 2026-09-29.
- Builders Risk Insurance. Markel; Coverage features; construction projects and builders-risk scope. Accessed 2026-09-29.
- Excess Casualty Insurance. Markel; Excess and umbrella liability and admitted/non-admitted capabilities. Accessed 2026-09-29.
- Markel Surety. Markel; Products; contract bonds, commercial bonds, court and probate bonds. Accessed 2026-09-29.
- Markel Insurance Company Complaints. Better Business Bureau; Company complaints summary: 12 in last three years, 3 closed in last 12 months; complaint-category counts and displayed case examples; headquarters and corporate-owned locations. Accessed 2026-09-29.
TechInsurance Official Website
- Technology Business Insurance. TechInsurance; Top business insurance policies (including the Commercial auto insurance card); proof of insurance and expert advice; footer. Accessed 2026-09-16.
- About TechInsurance. TechInsurance; Opening description; one-application process; History of TechInsurance, 2011 and 2022 entries. Accessed 2026-09-16.
- Contact Us. TechInsurance; FAQs: How does TechInsurance work? (agent assistance obtaining surety bonds); agent or broker role; application; finding quotes; updating address; certificates. Accessed 2026-09-16.
- Insurance Licensing. TechInsurance; Where we are licensed; California entry; footer legal entity. Accessed 2026-09-16.
- Small Business Insurance in California. TechInsurance; Find California business insurance in three easy steps; recommended policies and Get Quotes controls. Accessed 2026-09-16.
- Small Business Insurance. TechInsurance; Top recommended small business insurance policies; Specialized coverage for unique risks. Accessed 2026-09-16.
- Technology Errors and Omissions – Tech E&O Insurance. TechInsurance; Tech E&O insurance includes two policies; quotation form; Technology professionals we insure. Accessed 2026-09-16.
- Our Insurance Partners. TechInsurance; Named provider sections; More key policies our dedicated providers offer (including Contractor’s tools and equipment insurance); Professions we insure. Accessed 2026-09-16.
- Compensation Disclosure Notice. TechInsurance; TechInsurance business practices and link to SPG disclosure. Accessed 2026-09-16.
- Compensation Disclosure. Specialty Program Group; Commission Income; Contingency Income; Fees Paid by Clients; Customer Centric Carriers; footer. Accessed 2026-09-16.
- How Do I File a Business Insurance Claim? TechInsurance; Opening carrier-contact instruction; property and liability claim sections and TechInsurance agent assistance. Accessed 2026-09-16.
- Hub International and Bold Penguin to Acquire Insureon. HUB International; March 1, 2022 announcement; agency/platform split; Insureon operations within SPG. Accessed 2026-09-16.




