Insureon vs Resilience

The record describes Resilience as a cyber and technology E&O specialist that pairs insurance with risk services; Insureon offers a small-business agency route with online quote options and licensed-agent support. Compare the producer, product terms and service path for your account. 22,3

Introduction

A cyber and technology E&O specialist that pairs insurance with risk services. 3 22

Coverage Comparison

CoverageInsureonResilience
Business owner’s policyListed 13Insureon markets Business Owner’s Policy (BOP); description does not establish insurer, policy terms, or individual availability.Not listed
Commercial autoListed 16Insureon markets Commercial Auto; description does not establish insurer, policy terms, or individual availability.Not listed
Commercial propertyListed 15Insureon markets Commercial Property; description does not establish insurer, policy terms, or individual availability.Not listed
Cyber liabilityListed 14Insureon markets Cyber Insurance; description does not establish insurer, policy terms, or individual availability.Listed 24Resilience markets cyber insurance on a primary or excess basis.
Fidelity bondsListed 19Insureon markets Fidelity Bonds; description does not establish insurer, policy terms, or individual availability.Not listed
General liabilityListed 10Insureon markets General Liability; description does not establish insurer, policy terms, or individual availability.Not listed
Professional errors and omissions (E&O)Listed 12Insureon markets Professional Liability (E&O); description does not establish insurer, policy terms, or individual availability.Not listed
Surety bondsListed 19Insureon markets Small Business Surety Bonds; description does not establish insurer, policy terms, or individual availability.Not listed
Technology errors and omissions (E&O)Not listedListed 25Resilience markets technology errors and omissions insurance for US businesses with $25 million to $10 billion in revenue.
Tools, equipment and inland marineListed 18Insureon markets Tools and Equipment Insurance; description does not establish insurer, policy terms, or individual availability.Not listed
Umbrella and excess liabilityListed 17Insureon markets Commercial Umbrella; description does not establish insurer, policy terms, or individual availability.Not listed
Workers’ compensationListed 11Insureon markets Workers’ Compensation; description does not establish insurer, policy terms, or individual availability.Not listed

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Current Spot Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

Resilience

Broker

Broker

5.0/ 10

Assessed provider: Resilience. Scope: Resilience cyber-risk platform and U.S. insurance distribution as presented by Arceo Labs Inc. d/b/a Resilience and Ocrea Risk Services LLC d/b/a Resilience Cyber Insurance Solutions. Scope covers cyber and technology E&O products and the disclosed Homeland Insurance Company of New York or Delaware underwriting routes; no affiliated risk-bearing entity or delegated underwriting authority is assumed.

Provider assessment

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Insureon

5.8/ 10

Review Score

4 rated sources

Insureon's ratings are split. Trustpilot shows 4.5 out of 5 from 2,401 reviews, while ConsumerAffairs shows 1.0 from 344.[1][2]

Read Insureon reviews

Resilience

9.0/ 10

Review Score

1 rated source

There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.[10]

Read Resilience reviews

Why This Pair Matters

Resilience focuses on cyber and technology E&O risks and associated cybersecurity services; Insureon markets cyber among many small-business lines. For a company with meaningful cyber exposure, compare the specialist’s risk-management and underwriting route with the broader agency’s available insurer options. 4 25

Coverage Categories And Policy Terms

Resilience describes primary or excess cyber and technology E&O offerings; Insureon markets cyber and professional liability. Do not infer equivalent limits or cyber services from those product names. Review the quote, forms, retentions and any sublimits together. 14 24

Application And Ongoing Service

Resilience works through brokers and business inquiries, with no end-to-end self-service purchase documented in its provider record. Insureon advertises an online start and agent support for small-business quotes. Ask what security and technical information each underwriter needs. 4 26 3 29

Questions To Ask Before You Choose

  • Which insurer, limits, retention and response services appear in the actual cyber proposal?
  • What minimum revenue or class requirements apply to the proposed technology E&O product?

Ask each provider to identify the issuing insurer and producer, then compare the same policy period, limits, retentions, endorsements, exclusions, fees and payment terms. Eligibility and final terms depend on the submitted business and insurer review; neither marketing categories nor an initial quote establishes that coverage is bound.

Compare Services

What each provider documents about the services you may need

CriteriaInsureonResilience
Business role

Insureon describes itself as a digital agency for US small-business insurance and says it works in both agent and broker roles; it distinguishes insurers as the companies that issue policies and pay claims. This company-reported description does not establish Insureon as an insurer or verify its capacity or license for a particular line, risk, or state. 3,4Company-reported. Company description of Insureon's US small-business distribution roles; it does not identify capacity, insurer or licensing for a specific product, risk, or state.

Resilience combines cyber and technology E&O insurance with cybersecurity risk-management services for businesses. 22,24,25Company-reported. Brand-level offering; not a statement that the brand is the risk-bearing insurer.

Confirm who will place the policy in California: Resilience names Ocrea Risk Services, LLC dba Resilience Cyber Insurance Solutions and NPN 19169260 as US distributor, but this disclosure is not independent license verification. 23Company-reported. US distribution entity; regulator license lookup not completed.

Customer focus

Insureon's US commercial-insurance pages describe marketing segments of small businesses with 1–20 employees and midsize businesses with 21–100 employees. Its examples include sole proprietors, independent contractors, freelancers, startups, single-member LLCs, and microbusinesses, and its guidance is organized by profession and business type. These labels are marketing categories, not underwriting eligibility rules for each policy. 4Company-reported. Marketing categories and examples on Insureon's US commercial-insurance page; they do not define eligibility for any individual insurance product or insurer.

Resilience lists technology E&O for businesses with $25 million–$10 billion revenue in software, AI, hardware, services, data centers and telecom; smaller startups should ask whether an exception is possible. 25Company-reported. Published US primary and excess technology E&O appetite; not a minimum established for every cyber product.

Application process

Businesses can start Insureon's online application for commercial quote options. Insureon says small businesses can expect direct quotes within minutes, while midsize-business routing depends on profession and may include online quotes or a broker referral; licensed agents can answer questions. These are advertised routes, not a tested or guaranteed quote, bind, or purchase outcome. 4,3,5Company-reported. Publicly described entry points and early quote routing for US commercial customers; no application was submitted and no quote or purchase result was tested.

Brokers can access Resilience through its broker page and businesses can submit an inquiry; no end-to-end self-serve purchase or binding-time guarantee was documented. 26,28Company-reported. Observed public broker/contact route; no application submitted or portal accessed.

Servicing and renewals

Insureon says licensed agents can discuss a business's needs, ask follow-up questions, identify coverage options, and explain what a policy does and does not cover. It also says customers can access certificates and manage coverage online. These are company-described capabilities; availability for a particular account action was not tested, and online self-service does not replace the insurer. 3,7Company-reported. Company-described service channels for commercial customers; not an account test or a promise that every policy action is available online.

Insureon says customers can work with a dedicated Account Manager to review their insurance program and that renewal preparations can begin 60–90 days before the renewal date. The insurer reviews the policy and decides any coverage or premium changes and whether to renew. The lead time is company guidance, not a universal or independently verified service commitment. 6Company-reported. Insureon's general commercial-renewal guidance, updated March 5, 2026; not a service-level commitment, guarantee of renewal, or promise of timing, pricing, or coverage for a particular customer.

Resilience’s Edge service helps prioritize security spending by estimated financial impact, while Arc shows cyber risk across entities; these tools are risk-management services, not insurance. 29,30Company-reported. Current named cybersecurity products; outcomes not independently established.

You can buy insurance without buying Resilience security services; confirm which tools are bundled and which require a separate agreement. 23Company-reported. Company disclaimer; does not establish free services or package pricing.

Ask Resilience for renewal deadlines and service timing because reviewed pages do not specify renewal documents, price commitments or standard turnaround. 26,24,25Not publicly disclosed. Scoped to current HTML pages; older package materials were not used to promise current renewal terms.

Sources

Insureon Official Website

  1. Terms and Conditions. Insureon; Opening legal identity paragraph (L51); footer identity/office disclosure (L95-98). Accessed 2026-09-28.
  2. Insurance Licenses by State. Insureon; Page description says Insureon is licensed in 50 states and Washington, D.C.; published state list L50-L103; footer legal entity/DBA L145-L148. Accessed 2026-09-28.
  3. How Insureon Works. Insureon; Agent/broker and carrier roles (L82-88); application and advertised quote/payment route (L89-97); human support (L98-101). Accessed 2026-09-28.
  4. Commercial Insurance for Small & Midsize Companies. Insureon; Application and general route (L82-86); small-business and midsize-business marketing segments and routes (L87-96). Accessed 2026-09-28.
  5. Contact Us and Get Insured Today. Insureon; Phone hours (L54-58); application, appointment and email routes (L62-78). Accessed 2026-09-28.
  6. Be prepared with a commercial insurance renewal checklist. Insureon; Updated March 5, 2026 (L84); account manager (L94-95); lead time and insurer decision (L116-127). Accessed 2026-09-28.
  7. About Insureon. Insureon; Who is Insureon (L58-67); online service claims (L75-82); TechInsurance/Insureon naming and history (L96-114); 2022 transaction description (L107). Accessed 2026-09-28.
  8. Careers at Insureon. Insureon; SPG and HUB logos and divisional statement (L56-65); legal footer (L110-112). Accessed 2026-09-28.
  9. Hub International and Bold Penguin to Acquire Leading Digital Small Commercial Insurance Firm Insureon. Hub International; Published March 1, 2022; agreement and pending separate closings/asset allocation (L12-20); SPG operational plan (L29-30). Accessed 2026-09-28.
  10. General Liability Insurance - Get Online Quotes. Insureon; Coverage/product overview; illustrative third-party claims; quote CTA. Accessed 2026-09-29.
  11. Workers’ Comp Insurance: Buy Online & Get Free Quotes. Insureon; Product overview L67-L85; coverage examples L95-L121; quote/application path L343-L365. Accessed 2026-09-29.
  12. Professional Liability Insurance - Get Online Quotes. Insureon; Product definition L67-L89; quote CTA and target users on page. Accessed 2026-09-29.
  13. Business Owner’s Policy, BOP Insurance - Get Online Quotes. Insureon; Product definition L67-L89; qualification examples L90-L105; product liability within BOP liability protection L123-L126; optional coverage FAQ lists endorsements/bundled policies L304-L321; quote route on page. Accessed 2026-09-29.
  14. Cyber Insurance - Get Online Quotes. Insureon; Product definition L67-L89; coverage distinctions L90-L102; quote CTA. Accessed 2026-09-29.
  15. Commercial Property Insurance - Get Online Quotes. Insureon; Product definition L67-L89; covered property examples; quote CTA. Accessed 2026-09-29.
  16. Commercial Auto Insurance - Get Fast & Free Quotes. Insureon; Product overview L67-L93; target vehicles and businesses; quote route. Accessed 2026-09-29.
  17. Commercial Umbrella Insurance - Get Online Quotes. Insureon; Product definition and underlying policies L67-L90; quote CTA. Accessed 2026-09-29.
  18. Tools & Equipment Insurance for Contractors - Get Online Quotes. Insureon; Product definition and inland-marine label L67-L85; audience L150-L188; quote route and exclusions L244-L278. Accessed 2026-09-29.
  19. Small Business Bonds and Insurance: What You Need to Know. Insureon; Fidelity bond definition/examples L86-L97; quote CTA; bonds/insurance distinction L65-L67. Accessed 2026-09-29.
  20. Compensation Disclosure Notice. Insureon; Sections describing commission, contingency income, supplemental commissions, client fees, technology service fees, carrier data services, and other compensation. Accessed 2026-09-28.
  21. How to File a Business Insurance Claim. Insureon; Sections 'Contact your insurance agent or carrier' and 'What if I bought a policy from Insureon?'; insurer reporting and agent assistance. Accessed 2026-09-28.

Resilience Official Website

  1. Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
  2. Disclaimer. Resilience; Opening paragraphs and USA jurisdiction disclosure. Accessed 2026-09-16.
  3. Cyber Insurance. Resilience; Cyber Insurance product introduction; Why choose cyber insurance; Policy coverage; primary and excess offerings; A Broad Market Appetite: US Cyber. Accessed 2026-09-16.
  4. Technology E&O. Resilience; Technology Errors & Omissions: technology risk categories; Key Benefits; primary and excess offering; A Broad Market Appetite (US revenue $25M–$10B). Accessed 2026-09-16.
  5. Brokers. Resilience; Broker benefits; Use cases; Insurance & risk solutions. Accessed 2026-09-16.
  6. Claims & Incident Response. Resilience; Our difference; Support from start to resolution; Claims panel. Accessed 2026-09-16.
  7. Contact Us. Resilience; Contact us; emergency claims instructions. Accessed 2026-09-16.
  8. Security Investment Prioritization. Resilience; Resilience Edge introduction and Key benefits. Accessed 2026-09-16.
  9. Multi-Entity & Portfolio Risk. Resilience; Resilience Arc introduction. Accessed 2026-09-16.
  10. Terms and Conditions. Resilience; Opening website agreement; separate written agreements. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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