What Is AIG?
AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. 1,2
What Is Embroker?
Embroker suits technology firms seeking a single application for management coverage plus eligible Tech E&O and cyber, and law firms seeking a grouped package; buyers needing only standard small-business coverage should compare direct carriers. 4,5,6
What Is Commercial Property Insurance?
Commercial property may fit your business if you own a building or rely on equipment and stock. Compare replacement-cost terms, deductibles and any coinsurance condition, and check lost-income protection separately. 8,9,10
Key Differences in Commercial Property Insurance
Commercial portfolios and selectable valuation terms
AIG names hospitals, universities, and global manufacturers as examples of property customers and says risk engineers help mitigate loss. Embroker markets property to businesses that own or lease office space, manufacture products, hold inventory, lease equipment, or maintain others’ property. The described audiences overlap in some businesses but differ in scale and property needs; ask which locations, off-site assets, and third-party property each quote will schedule. 3 7
Property buyer categories and enrollment choices
AIG describes physical property and work-related contents, with issued wording controlling the valuation. Embroker lets buyers choose actual cash value or replacement cost and says replacement cost is priced higher; it also lists different deductibles by peril. That choice affects the amount available after a covered loss, so a buyer should compare like-for-like valuation and earthquake or fire deductibles rather than premium alone. 3 7
What to Confirm in Commercial Property Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
AIG
Review Score
2 rated sources
Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.[1][2]
Read AIG reviewsEmbroker
Review Score
3 rated sources
Embroker’s reviews are mixed, and BBB records a complaint-response concern. The feedback is too limited to establish consistent service quality.[4][6][7]
Read Embroker reviewsOffering Details
AIG vs Embroker: Commercial Property Insurance: documented features by provider
| Criteria | AIG Commercial Property and Retail Property | Embroker Commercial Property Insurance |
|---|---|---|
| Role in This Line | AIG markets commercial property insurance and identifies Retail Property as a product area. For domestic and global corporate and risk-management clients, the page describes both risk-transfer insurance and non-risk-transfer fronting or captive solutions; those structures are not the same as an insurance policy issued by AIG. 3Company-reported. AIG’s U.S. Commercial Property page. It does not identify the insurer or fronting company for a particular buyer’s placement. | Embroker sells commercial property as a standalone policy and says it is also the core property component of its Business Owners Policy, with a standalone policy offering higher limits and broader coverage than the BOP version. 7Company-reported. Product-page description; not a statement about the issuing insurer. |
| Who It’s For | AIG names businesses including hospitals, universities and global manufacturing among the varied organizations for which it has property options. The page does not provide a complete eligible-class list or state-by-state availability schedule. 3Company-reported. Illustrative customer types on AIG’s U.S. Commercial Property page; examples do not establish an applicant’s eligibility. | Embroker markets the policy to any business that leases or owns office space, manufactures products, manages inventory, leases equipment, or maintains the property of others. 7Company-reported. Product-page 'Who Is It For?' section; not a guarantee of coverage for a particular business. |
| Coverage Features | AIG describes commercial property insurance as protecting business physical property against unexpected events such as storm damage, theft and vandalism, and says coverage can extend to certain work-related contents such as office equipment, furniture, fixtures and inventory. These are examples; actual coverage depends on the facts and each policy’s terms, conditions and exclusions. 3Company-reported. General property description on AIG’s product page, not a summary of a specific policy or all covered causes of loss. | Embroker lists coverage for the insured premises, equipment and tools, inventory, furniture, business property used off-site, and lost income after property damage. Policies can be written on an all-perils or named-perils basis. 7Company-reported. Product-page coverage and 'What's Not Covered' sections; the issued policy and declarations control. Embroker offers a choice between Actual Cash Value (depreciated market value) and Replacement Cost valuation for a property loss, noting replacement-cost policies cost more since they don't account for depreciation. 7Company-reported. Product-page 'Actual Cash Value vs Replacement Cost' section. |
| Limits and Retentions | The reviewed page does not state standard property limits, deductibles or retentions for a buyer. Confirm those amounts, covered causes and conditions in the quote and issued policy. 3Not publicly disclosed. AIG’s U.S. Commercial Property marketing page reviewed 2026-09-30; no buyer-specific quote or policy form was reviewed. | Embroker says most commercial property policies have a deductible that can vary by the peril that caused the claim (for example, a different deductible for fire versus earthquake damage); it does not publish standard limit amounts. 7Company-reported. Product-page 'Does Commercial Property Insurance Have A Deductible?' section. |
| Risk Services | AIG says property risk engineers help clients identify and mitigate loss and that its engineers collaborate with clients on solutions tailored to risk factors. The page does not state that these services are included for every account or guarantee reduced losses. 3Company-reported. Company-described commercial property risk engineering; account-specific service availability is not stated. | Confirm in your quote. |
| How to Apply | Confirm in your quote. | Embroker says it does not require equity ownership or financial statements to quote commercial property coverage, and lets buyers choose their own limit and deductible when signing up on its platform. 7Company-reported. Product-page 'Why Get It With Embroker?' section; no quote was requested during this research. |
| Claims Support | AIG describes a dedicated Property claims team and a claims promise intended to enable prompt resolution. The page does not publish a service-level deadline or claim outcome guarantee. 3Company-reported. AIG’s company-reported general property claims description; no account-specific claims handling terms were reviewed. | Confirm in your quote. |
Full Comparison
More AIG vs Embroker Comparisons
Other Commercial Property Insurance Comparisons
Sources
AIG
- Investor Relations. American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
- Business. AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
- Commercial Property Insurance. AIG US; Property risk description and customer examples, lines 242–245; claims, risk engineering and Retail Property solutions, lines 250–276; general property examples and actual-policy caveat, lines 298–303; legal footer, lines 348–351. Accessed 2026-09-30.
Embroker
- Embroker. Embroker; Industry navigation; quote and sign-in links; coverage options; footer availability qualification. Accessed 2026-09-15.
- Terms And Conditions. Embroker; Introduction; §§2A–B Insurance services, 13 Applications and quotes, 15 Insurance companies and underwriting guidelines, 16 Certificates, 21 Surplus lines products, 22 Payments. Accessed 2026-09-15.
- Embroker Access. Embroker; EMIS announcement; appointed-broker quoting, binding and issuance; product links; footer identifies Embroker Insurance Services, LLC. Accessed 2026-09-15.
- Commercial Property Insurance: Coverage & Quotes. Embroker; What Is Commercial Property Insurance?; Who Is It For?; What Does Commercial Property Insurance Cover?; Are BOP and Commercial Property Insurance Related?; What's The Difference Between Replacement Cost And Actual Cash Value; Does Commercial Property Insurance Have A Deductible?; Why Get It With Embroker? Accessed 2026-09-23.
Commercial Property Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; What Should I Expect from a Broker-Agent; Commercial Property: Coverage Sections, Limits of Insurance, and Coinsurance; Covered Causes of Loss; Valuation Types; Inland Marine. Accessed 2026-09-16.
- Business Interruption Insurance/Businessowner’s Policies (BOP). National Association of Insurance Commissioners; Background; Commercial Property and Business Interruption bullets. Accessed 2026-09-16.
- Commercial property insurance guide. Texas Department of Insurance; Introduction; Coverage options; Shopping for commercial property insurance; Saving money on your insurance. Accessed 2026-09-16.
