AIG vs Embroker

“AIG” is the marketing name for American International Group, Inc.'s worldwide operations. AIG says insurance products are written or provided by subsidiaries or affiliates; its U.S. legal notice lists multiple U.S.-domiciled property and casualty insurers but does not identify which company would issue a particular commercial policy. ^1,2Company-reported. AIG group naming and the listed U.S.-domiciled property and casualty companies. The legal notice is not a policy-specific carrier assignment or complete ownership chart.

A lawyers’ liability specimen names Embroker Insurance Services LLC as producer. Confirm the producer and insurer named for your own policy. ³⁰Company-reported. Producer named in the lawyers’ liability specimen only. This fact does not establish ultimate ownership, the producer for every product or nationwide licensing.

Embroker offers its own programs directly and through other brokers; it may do underwriting work under insurer guidelines, but the insurer named in your policy carries the risk. ^25,17Company-reported. Program distribution and delegated work as described by the company. Not a finding of statutory MGA status or identical authority on every product.

The reviewed materials do not establish Embroker, Inc.’s ultimate beneficial ownership. ²²Not found in reviewed sources. Ultimate beneficial ownership remains unresolved; the reviewed materials do not establish a current controlling parent. Funding or partnership is not ownership proof.

AIG’s Surplus Lines section says its commercial insurance solutions serve small, middle-market, and large enterprises. The same section separately describes Lexington Casualty as an experienced excess-and-surplus-lines casualty provider; it does not explicitly assign all three customer-size segments to Lexington Casualty. ³Company-reported. AIG’s published Surplus Lines section; customer-size statement and Lexington Casualty description are adjacent but not explicitly attributed to the same business. This does not establish a provider-wide customer focus or product-specific issuer.

Funded startups, technology firms, law firms and other professional-services businesses can apply online or get broker help buying and managing coverage through Embroker. ^16,17,19Company-reported. Current public customer positioning and documented distribution channels; no claim that every applicant is eligible.

AIG lists a North America myAIG portal for brokers and agents to access loss runs, policy documents, applications, and tools, and a separate U.S. portal for producer appointment requests. The public pages do not establish that a business can complete an online purchase or bind coverage directly. ⁴Company-reported. Publicly listed North America broker/agent portal functions and U.S. producer appointment requests. Authenticated workflow and product-specific submission or binding steps were not reviewed.

Embroker provides an online quote entry; the reviewed observation establishes the entry point, not the fields collected. ⁴¹Company-reported. Read-only observation of the public quote entry at https://app.embroker.com/signup on 15 September 2026; no form submitted or account created.

An online account alone does not appoint Embroker as your broker; using its brokerage requires a broker-of-record appointment and usually exclusive work with Embroker for those services. ¹⁷Company-reported. Terms §2A; distinction between software access and brokerage engagement, not an interpretation of enforceability.

An application may need more underwriting details or be declined, and a quote alone does not start coverage. ¹⁷Company-reported. Terms §13. No quote or binding transaction performed.

AIG lists its North America broker portal as a place for brokers and agents to access loss runs, policy documents, applications, and tools. The page does not explain how renewals are managed or promise renewal terms or timing. ⁴Company-reported. Public description of a North America broker/agent portal; authenticated functions and account-specific availability were not reviewed.

Existing policyholders may renew legacy management products, but new customers use EMIS; switching requires a new application, according to Embroker. ²⁴Company-reported. Launch announcement’s stated transition rules as of research date; not a renewal guarantee.

Broker-of-record clients can download policies and certificates from Embroker’s account; custom certificate wording may require a policy endorsement. ¹⁹Company-reported. FAQ Other insurance services; payment/down-payment conditions apply to first-time certificate access. Not independently tested in an authenticated account.

Check your renewal deadline: some Embroker policies renew through the insurer, while others require a fresh application and underwriting; the effective date on the new policy controls when protection starts. ¹⁹Company-reported. FAQ Renewals. No automatic-renewal promise across all products and no tested service response time.

Before switching brokers, check access to certificates, policy changes and renewal of proprietary products; Embroker says those account functions may end when its brokerage relationship ends. ¹⁹Company-reported. FAQ Engaging Embroker, What happens if I leave Embroker in the future? Not a finding that existing insurance cancels automatically on a broker change.

AIG says insureds and brokers can report primary property or casualty claims online for Auto Liability, General Liability, Property, and Aerospace, attach documents, and track adjuster assignment and claim closure. AIG says options vary by line and country. ⁵Company-reported. AIG's stated IntelliRisk claim portal functions for named primary property/casualty lines. This does not describe every commercial line, claim outcome, or policy obligation.

Use your account’s Claims tab for reporting instructions; for active cyber incidents follow the hotline in your policy, and report other claims to the insurer named there. ³⁴Company-reported. Claims page How it works and FAQ. No submission performed. Policy-specific reporting requirements take priority over general website steps.

Embroker says it aims to issue a written coverage determination within 30 days, but gives no claim-resolution schedule; a coverage decision is not a payment deadline or proof of performance. ³⁴Company-reported. Same claims page: Step 2 versus How long will it take to work through the claim? Distinct stages, not treated as a direct contradiction. No national statutory deadline asserted.

AIG says its companies compensate brokers and independent agents with commissions set at policy purchase, renewal, placement, or servicing, and may also pay contingent compensation. Specific compensation varies; the disclosure directs buyers to their broker or agent for policy-specific information. ⁶Company-reported. AIG's disclosure for business placed by brokers and independent agents with U.S. AIG offices issuing policies in the United States and territories for specified lines; its ranges describe business written in 2024 and exclude stated categories. Not a statement of any buyer's commission or total insurance cost.

Ask whether your quote includes commissions, contingent or supplemental compensation, or client fees; Embroker says its software is free but insurance services may generate these payments, agreed before binding. ¹⁸Company-reported. Compensation disclosure; no policy-specific rate or amount established. Free software does not mean free insurance or zero distribution compensation.

Get payment-processing and finance costs separately from broker compensation because processors and premium-finance lenders may charge their own fees. ¹⁷Company-reported. Terms §§2A and 22; no specific financing offer reviewed.