Hiscox vs 
Mylo: How Do They Compare for Professional Liability (E&O) Insurance?
Hiscox sells its own professional liability policy online, underwritten by Hiscox Insurance Company Inc. Mylo is a broker that compares quotes from several business insurers to find a coverage and price combination.
Hiscox describes a 24/7 claims-reporting line for professional liability customers, while Mylo's carrier-contact directory does not list a claims contact specific to this line. 2,5
What Are the Key Differences Between Hiscox and Mylo Professional Liability (E&O) Insurance?
Who Carries the Risk
Hiscox names Hiscox Insurance Company Inc. as the underwriter of its admitted professional liability policies and sells the product directly online. 4 Mylo instead compares professional liability quotes from top-rated business insurance companies to find a combination of coverage and price, without naming an insurer itself. 5 5 6
When comparing Hiscox and Mylo, decide whether you want direct access to an insurer or a broker who can help structure and shop the placement.
What Triggers a Covered Claim
Mylo describes the policy responding to breach-of-contract claims, bodily injury or property damage claims, financial-loss claims, and consequential-damages claims arising from a client relationship, spanning examples from app development to financial planning to beauty-salon services. 5 Hiscox's reviewed page centers its coverage description on the claims-made structure of the policy rather than naming specific triggering claim types. 2
Reporting a Claim
A Hiscox professional-liability FAQ tells current customers the claims phone line is open 24 hours a day, 7 days a week, separate from the general claims-center hours listed elsewhere on its site:
A professional-liability FAQ tells current customers that the claims phone line is open 24 hours a day, 7 days a week, separate from the general claims-center hours listed elsewhere on the Hiscox site. 2Company-reported. Company-described claims-reporting availability for this product's FAQ; does not establish claim outcomes or turnaround time.
Mylo's carrier-contact directory lists claims phone numbers by carrier for Auto & Home and Business policies generally, but does not identify a professional-liability-specific claims contact or process. 6
What Should You Confirm in Hiscox and Mylo Professional Liability (E&O) Insurance Quotes?
- Confirm whether Hiscox sells this product directly in your state, since it excludes Alaska. 1
- Ask Mylo which carrier it places your quote with and how to reach that carrier's claims line specifically. 6
- Ask Mylo whether your quote is claims-made or occurrence, and whether tail coverage is included or priced separately. 5
- Ask both firms for the policy limit and retention, since neither publishes figures. 2 5 6
Hiscox vs Mylo Professional Liability (E&O) Insurance Compared
Hiscox vs Mylo: Professional Liability (E&O) Insurance: documented features by provider
| Criteria | Hiscox Professional Liability Insurance | Mylo Professional Liability Insurance |
|---|---|---|
| Who It’s For | Hiscox says professional liability is licensed for sale in 49 states and Washington, D.C., excluding Alaska, and that if it does not sell the product online in a buyer's state, a specialist broker may be able to help instead. 1,4Company-reported. Company-stated jurisdiction for the online small-business catalogue; the appetite guide's technology classes (IT consultants, software development) illustrate typical buyers but do not guarantee acceptance for any one applicant. | Mylo markets this line to businesses that could face a claim from a client unhappy with their professional services, using examples spanning app development, financial planning and beauty-salon services. 5Company-reported. Product page examples; a particular business's eligibility depends on underwriting. |
| How to Apply | Hiscox says eligible buyers can quote and buy professional liability online, with licensed advisors available by phone during posted hours for questions during the process. 1Company-reported. Company-described online application; eligibility and binding conditions require confirmation on the actual application. | Mylo says it recommends coverage customized to the business and compares professional liability quotes from top-rated business insurance companies to find a combination of coverage and price. 5Company-reported. Product page "How will Mylo find me the right policy?" section. |
| Coverage Features | Hiscox describes professional liability as a claims-made policy, meaning a claim is covered only if it is made (and typically reported) while the policy is active, rather than an occurrence policy covering incidents regardless of when the claim surfaces. 2Company-reported. Product FAQ description; exact triggers, retroactive dates, exclusions and wording are set by the issued policy. | Mylo describes the policy responding to breach-of-contract claims, bodily injury or property damage claims, financial-loss claims, and consequential-damages claims arising from a client relationship. 5Company-reported. Product page coverage descriptions; actual insuring agreements and exclusions are set by the issued policy. Mylo explains that professional liability comes in claims-made and occurrence forms, and that tail coverage can be added to a claims-made policy to extend reporting after it ends. 5Company-reported. Product page FAQ; which form and tail terms are offered depends on the placed carrier. |
| Role in This Line | Hiscox Inc., a licensed insurance intermediary, sells professional liability (errors and omissions) coverage directly online to small businesses as part of its Hiscox NOW admitted small-business catalogue. 3,1Company-reported. Company-stated online small-business channel. | Mylo brokers professional liability insurance by comparing quotes from multiple business insurance companies rather than underwriting the policy itself. 5Company-reported. Professional liability product page. |
