Heffernan Insurance Brokers vs Pie Insurance: How Do They Compare for Business Insurance?

Heffernan offers workers’ compensation advice and claims consulting; Pie provides payroll-based payment options for its workers’ compensation program.

An Overview of Heffernan Insurance Brokers and Pie Insurance

A growing employer can compare how premiums follow payroll and what support it receives after a workplace injury. Pie offers payroll-based payment options for workers’ compensation; Heffernan offers broker advice and claims consulting. 6 10 31 44 Choose Heffernan if you want advice and claims support; choose Pie if payroll-based billing is your priority.

What Stands Out About Heffernan Insurance Brokers and Pie Insurance?

Heffernan Insurance Brokers at a Glance

  • Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 1,7,8,2Company-reportedCurrent official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
  • Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 10,16Company-reportedCompany descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Pie Insurance at a Glance

  • Start a workers’ compensation quote online or through an insurance agent. 28,27,29Company-reportedWorkers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not describe the same process.
  • Pay workers’ compensation premiums based on reported payroll, with no initial deposit. 43,44Company-reportedPie’s current workers’ compensation payment pages; actual availability and policy-specific charges need confirmation in the quote.

Heffernan Insurance Brokers vs Pie Insurance Coverage Lines Compared

CoverageHeffernan Insurance BrokersPie Insurance
Builders riskListed 15Heffernan arranges builders risk.Not listed
Business owner’s policyListed 8Heffernan arranges business owner’s policies for small businesses.Listed 33Pie accepts business owner’s policy quote requests.
Cargo and transitListed 16,17Heffernan arranges marine cargo insurance for freight, import and export businesses.Not listed
Commercial autoListed 6Heffernan arranges commercial auto insurance.Not listed
Commercial propertyListed 6Heffernan arranges commercial property insurance.Not listed
CrimeListed 19Heffernan arranges crime insurance.Not listed
Cyber liabilityListed 6,9,8Heffernan arranges cyber insurance.Listed 34Pie provides access to cyber insurance quotes from carrier partners.
Directors and officersListed 6Heffernan arranges directors and officers liability.Not listed
Employee health and benefitsListed 11Heffernan advises employers on group health, dental and vision benefits.Not listed
Employment practices liabilityListed 6Heffernan arranges employment practices liability.Not listed
Fidelity bondsListed 19Heffernan arranges employee dishonesty bonds.Not listed
Fiduciary liabilityListed 6Heffernan arranges fiduciary liability.Not listed
General liabilityListed 6,8Heffernan arranges general liability insurance.Listed 36Pie arranges general liability insurance through unaffiliated third-party insurers.
Hired and non-owned autoListed 19Heffernan arranges hired and non-owned auto liability.Not listed
Kidnap and ransomListed 6Heffernan arranges kidnap and ransom insurance.Not listed
Last-mile deliveryListed 17Heffernan arranges insurance for final-mile delivery businesses.Not listed
Management liabilityListed 17Heffernan arranges management liability insurance.Not listed
Medical malpracticeListed 18Heffernan arranges medical malpractice insurance.Not listed
Professional errors and omissions (E&O)Listed 8Heffernan arranges professional errors and omissions insurance for small businesses.Listed 35Pie Insurance arranges professional errors and omissions insurance for small businesses through third-party insurers.
Representations and warrantiesListed 20Heffernan arranges representations and warranties insurance.Not listed
Surety bondsListed 16,13Heffernan arranges surety bonds, including through a linked online bond portal.Not listed
TruckingListed 17Heffernan arranges insurance for trucking and logistics businesses.Not listed
Umbrella and excess liabilityListed 17Heffernan arranges excess and umbrella insurance.Not listed
Workers’ compensationListed 6,8Heffernan arranges workers’ compensation insurance.Listed 29Pie Insurance offers workers’ compensation insurance for small businesses.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Heffernan Insurance Brokers and Pie Insurance Coverage, Line by Line

Open what Heffernan Insurance Brokers and Pie Insurance each publish for one coverage line.

Heffernan Insurance Brokers and Pie Insurance Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Heffernan Insurance Brokers Review Score

5.2/ 10

Review Score

1 rated source

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

Read Heffernan Insurance Brokers reviews

Pie Insurance Review Score

1.7/ 10

Review Score

2 rated sources

Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.

Read Pie Insurance reviews

Key Differences Between Heffernan Insurance Brokers and Pie Insurance

Payment Timing Does Not Remove the Audit

Pie’s pay-as-you-go option uses reported payroll, while its annual audit reconciles estimated and actual information. Heffernan describes workers’ compensation strategy and experience-modification analysis as part of its claims work. Compare cash-flow timing separately from advice on classifications, losses and premium drivers. An installment arrangement does not guarantee that the final audited premium will equal the initial estimate. 44 45 10

Reporting a Claim and Advocating for the Employer Are Distinct

Pie publishes an injury-reporting route and describes claims follow-up under the policy. Heffernan describes carrier liaison and medical triage for workers’ compensation clients. Ask who assists the employer with documentation, employee communication and disputed issues, and what work is included in the engagement. These services may occupy different roles in a program; neither description establishes better claim outcomes. 46 10

Keep Other Products Outside the Workers’ Compensation Assumptions

Pie’s general liability, professional liability and BOP use unaffiliated insurers, and its cyber page refers to partners. Their terms should not inherit the workers’ compensation billing or service promises. Heffernan’s broader brokerage can be asked to coordinate employee, property and liability policies, but the proposal still needs to identify each insurer and claims route. 31 34 6

What Should You Confirm in Heffernan and Pie Insurance Quotes?

Supply the same payroll, class codes and employee locations to both routes. Confirm current state eligibility, since Pie’s published footprint descriptions differ. Request audit requirements, payment fees, the actual claims handler and the scope of Heffernan’s consulting. For a multi-policy purchase, obtain separate insurer and service details for every non-workers’ compensation policy. 37 27 43 10

Heffernan Insurance Brokers vs Pie Insurance Services Compared

What each provider says about the services you may need

CriteriaHeffernan Insurance BrokersPie Insurance
Business role

Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 6,9,5,1Company-reportedCompany-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language.

Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 1,24,2Company-reportedBrand and license-number display only. Not independent license verification or a complete legal-entity chart.

Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 1,2,25Company-reportedCompany and investor announcements. Not a current cap-table verification.

If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 21,22,11,3Company-reportedOfficial related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified.

Small businesses can buy Pie’s workers’ compensation directly or through agents; affiliated insurers underwrite workers’ comp, while outside insurers provide some other Pie products. 28,31,29,33,34,35,36Company-reportedCurrent public Pie brand and US small-business insurance services; this describes group roles, not a promise that every product is available to every applicant.

If parent-company ownership matters, Pie Group Holdings, Inc. owns the website and is regulator-listed parent of Pie Casualty; AM Best identifies the insurer group as Pie Insurance Group. 30,50,48VerifiedWebsite ownership and the parent shown for Pie Casualty Insurance Company; no claim about voting control or every intermediate subsidiary.

Pie Insurance Services, Inc. is the producer that sells and administers policies; verify its current license in your state because Pie’s own license page is not regulator confirmation. 31,51Company-reportedProducer identity and Pie-published US license list; Wisconsin’s regulator separately identifies this entity in a 2024 administrative action.

Coverage lines

Businesses can ask Heffernan about general liability, property, auto, workers’ compensation, global exposures, EPL, D&O, fiduciary, cyber, E&O and BOP; these are marketed options, not an automatic package. 6,8Company-reportedDirect offering lists. Labels are marketed brokerage capabilities, not policy wording, limits, or a promise that every technology applicant will be offered each line.

Industry-specific options include construction, cargo, trucking, healthcare, home-care and M&A coverage, plus separate employee benefits; ask which specialist team and policies match your operations. 15,16,17,18,19,20,11Company-reportedDirect practice pages. Home-care “all states” language is not used as a California eligibility finding. Technology-page FAQ coverage examples were not used as the catalogue.

Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 6,7,18Company-reportedCompany-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy.

Pie currently markets workers’ comp, BOP, cyber, general liability and professional liability/E&O; product pages describe typical coverage, while the policy and endorsements determine your actual protection. 29,33,34,36,35,30Company-reportedPublic US Pie pages with an explicit quote or contact invitation; educational-only topics and components of a BOP were not counted as standalone offerings.

If you need new or renewed commercial auto, look elsewhere: Pie stopped accepting new submissions December 1, 2025 and says it will issue no new or renewal policies after January 1, 2026; existing terms remain in force through expiry. 40,46Company-reportedPie’s former commercial-auto offering and legacy policies; commercial auto is intentionally excluded from the current coverage catalogue.

Use your policy and endorsements to decide what is covered; Pie says website descriptions do not change policy terms and eligibility varies by applicant and location. 30Company-reportedWebsite descriptions and US products generally; the buyer’s issued policy and endorsements control.

Application process

You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 12VerifiedChrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited.

Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 7,9,13,12Company-reportedService descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA.

Small businesses can start a workers’ compensation quote online or through an insurance agent; agencies use a separate partner portal. 28,27,29Company-reportedWorkers’ compensation access for small businesses and agencies; other product pages direct buyers to quote or contact flows but do not describe the same process.

Have your ZIP, payroll and class-code details ready for a Pie workers’ compensation quote; its online intake begins with ZIP code. 32,29Company-reportedUnauthenticated first step and Pie’s description of workers’ compensation quote inputs; no data was entered and the flow was not advanced.

Pie advertises a workers’ compensation quote in about three minutes, but this company estimate does not predict underwriting or binding time. 29,27Company-reportedWorkers’ compensation quote marketing; no timed independent quote test was performed.

Access to insurers

Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 9,17,18,16,14,1Not publicly disclosedNo verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement.

Pie workers’ compensation is written by The Pie Insurance Company and affiliates; AM Best says all business moved to The Pie Insurance Company and Pie Casualty Insurance Company as of January 1, 2024. 31,48,49,50VerifiedPie’s workers’ compensation program; the actual declarations page controls the issuing insurer for a specific policy and state.

Pie Casualty has an A- (Excellent) financial-strength rating with Stable outlook from AM Best, affirmed April 24, 2026; this is an insurer-strength opinion, not a guarantee your claim will be covered. 48VerifiedPie Casualty Insurance Company and the consolidated Pie Insurance Group rating unit as identified in the disclosure report.

For Pie’s BOP, GL, professional liability or cyber, ask which insurer would issue the policy; Pie says outside partners underwrite these lines but its reviewed pages do not name current partners. 31,33,34,35,36Not publicly disclosedCurrent public BOP, cyber, general-liability and professional-liability/E&O pages; account-specific carrier access was not tested.

Fees and compensation

Request the account-specific commissions, fees, contingent compensation and separately billed services because reviewed pages do not publish a standard fee schedule; lack of a published schedule does not mean the work is free. 1,6,7,12,5,13Not found in reviewed sourcesPublic commercial pricing search on 16 September 2026. Educational FAQ dollar ranges and Irish Heffernan.ie commission PDFs are out of scope and were not used.

Workers’ comp buyers can choose annual, semiannual, quarterly, monthly or pay-as-you-go plans; pay-as-you-go follows reported payroll without a deposit, while monthly plans require 16.6% upfront and ten payments. 43,44Company-reportedPie’s current workers’ compensation payment pages; actual availability and policy-specific charges need confirmation in the quote.

Include Pie’s 3% card fee in your quote comparison for eligible new single-state workers’ comp policies, except in Florida, Nebraska, Maryland and Rhode Island; the page does not specify multi-state or renewal fees. 43Company-reportedCredit-card payments for new single-state workers’ compensation policies under the current payment-options page.

Ask the state-specific price before requesting a waiver of subrogation because Pie charges for each specific or blanket waiver but publishes no amount. 42Not publicly disclosedWorkers’ compensation waiver requests through Pie’s published service process.

Ask your agent what commission applies because Pie says partner agents earn commissions on workers’ comp policies, but current pages publish no standard rate. 47,31Not publicly disclosedAgency-distributed workers’ compensation and other third-party placements; expired promotional incentives were not treated as current standard compensation.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Heffernan Insurance Brokers vs Pie Insurance

  • Heffernan is a specialist broker with technology and small-business practices; AIG is an insurer group with producer-facing policy tools.

  • Compare AIG’s broader commercial insurer group with Pie’s direct and agency workers’ compensation route.

  • Alliance Risk brokers a broad range of commercial coverage; Heffernan describes large deductibles, captives and self-insurance for retained risk, beyond a routine technology placement.

All Comparisons

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