Heffernan Insurance Brokers vs Mylo: How Do They Compare for Business Insurance?

Heffernan brokers business insurance and employee benefits for small and large groups; Mylo’s benefits offer targets employers with 2–99 employees.

An Overview of Heffernan Insurance Brokers and Mylo

A startup adding employee benefits while renewing liability coverage should compare who will manage both purchases and provide service after enrollment. Heffernan serves small and large groups; Mylo’s benefits offer targets employers with 2–99 employees. 6 11 27 40 Choose Heffernan if you need benefits and business insurance for a small or large group; choose Mylo if your team has 2–99 employees.

What Stands Out About Heffernan Insurance Brokers and Mylo?

Heffernan Insurance Brokers at a Glance

  • Heffernan’s technology team targets mid- and late-stage firms, including venture-funded and pre-IPO companies. 1,7,8,2Company-reportedCurrent official positioning. Not a minimum-size, funding-stage, or eligibility determination for any applicant.
  • Heffernan offers claims consulting, including help coordinating workers’ compensation carriers and medical triage. 10,16Company-reportedCompany descriptions of advocacy and a specialty cargo claims unit. Speed, “$1 billion managed,” and “up to 75% faster” figures are not adopted as verified performance.

Mylo at a Glance

  • Shop online or with a licensed advisor; Mylo says it compares available quotes and an agent finalizes most policies. 27,29Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.
  • Employers with 2–99 employees can review group benefits with an advisor and use a year-round HR portal. 40Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

Heffernan Insurance Brokers vs Mylo Coverage Lines Compared

CoverageHeffernan Insurance BrokersMylo
Builders riskListed 15Heffernan arranges builders risk.Not listed
Business owner’s policyListed 8Heffernan arranges business owner’s policies for small businesses.Listed 27,31Mylo lists a business owner’s policy among its business insurance products.
Cargo and transitListed 16,17Heffernan arranges marine cargo insurance for freight, import and export businesses.Not listed
Commercial autoListed 6Heffernan arranges commercial auto insurance.Listed 32As of September 16, 2026, Mylo invites commercial-auto quote requests and describes comparing policies from multiple insurers.
Commercial propertyListed 6Heffernan arranges commercial property insurance.Not listed
CrimeListed 19Heffernan arranges crime insurance.Not listed
Cyber liabilityListed 6,9,8Heffernan arranges cyber insurance.Listed 34Mylo invites cyber insurance quote requests and compares policies from multiple insurers.
Directors and officersListed 6Heffernan arranges directors and officers liability.Not listed
Employee health and benefitsListed 11Heffernan advises employers on group health, dental and vision benefits.Listed 40Mylo helps employers with 2–99 employees compare and enroll in small-group health, dental and vision plans.
Employment practices liabilityListed 6Heffernan arranges employment practices liability.Not listed
Fidelity bondsListed 19Heffernan arranges employee dishonesty bonds.Not listed
Fiduciary liabilityListed 6Heffernan arranges fiduciary liability.Not listed
General liabilityListed 6,8Heffernan arranges general liability insurance.Listed 33Mylo compares general liability quotes from insurance carriers and also offers package options.
Hired and non-owned autoListed 19Heffernan arranges hired and non-owned auto liability.Not listed
Kidnap and ransomListed 6Heffernan arranges kidnap and ransom insurance.Not listed
Last-mile deliveryListed 17Heffernan arranges insurance for final-mile delivery businesses.Not listed
Management liabilityListed 17Heffernan arranges management liability insurance.Not listed
Medical malpracticeListed 18Heffernan arranges medical malpractice insurance.Listed 35Mylo compares medical malpractice insurance options from insurers.
Professional errors and omissions (E&O)Listed 8Heffernan arranges professional errors and omissions insurance for small businesses.Listed 36Mylo compares professional liability quotes for claims from clients unhappy with professional services.
Representations and warrantiesListed 20Heffernan arranges representations and warranties insurance.Not listed
Surety bondsListed 16,13Heffernan arranges surety bonds, including through a linked online bond portal.Listed 37Mylo compares commercial surety-bond quotes for license or permit obligations.
TruckingListed 17Heffernan arranges insurance for trucking and logistics businesses.Not listed
Umbrella and excess liabilityListed 17Heffernan arranges excess and umbrella insurance.Listed 38Mylo compares commercial umbrella quotes from insurers.
Workers’ compensationListed 6,8Heffernan arranges workers’ compensation insurance.Listed 39Mylo compares workers’ compensation options from insurers.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

Heffernan Insurance Brokers and Mylo Coverage, Line by Line

Open what Heffernan Insurance Brokers and Mylo each publish for one coverage line.

Heffernan Insurance Brokers and Mylo Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

Heffernan Insurance Brokers Review Score

5.2/ 10

Review Score

1 rated source

Heffernan’s available review sample is small and local, with a low Google rating for one office. Check the team that would actually serve your business.

Read Heffernan Insurance Brokers reviews

Mylo Review Score

7.7/ 10

Review Score

2 rated sources

Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.

Read Mylo reviews

Key Differences Between Heffernan Insurance Brokers and Mylo

Benefits Tools Do Not Define Commercial Service

Mylo describes a year-round HR portal and licensed benefits support. Its commercial carrier directory, however, directs many service and claims requests to insurers. Heffernan describes benefits administration and advocacy alongside separate business claims services. Ask for the owner of enrollment changes, certificates, billing disputes and commercial claims; a benefits portal should not be assumed to handle all of them. 40 30 11 10

Plan for the Next Hiring Stage

Mylo’s stated benefits audience has a defined employee range. Heffernan markets both small- and large-group work and discusses broader risk strategies for scaling technology companies. Ask how the engagement changes as headcount, locations or benefit funding arrangements change. The difference in marketing scope doesn’t tell you whether either firm will accept your business or what health plan you’ll get; that requires a proposal based on your actual employee population. 40 11 7

Price Benefits and Commercial Service Separately

Mylo says it generally earns carrier commissions and charges buyers a fee in some transactions involving billing and higher administrative costs. Heffernan’s benefits and business pages don’t list an account-specific price, so ask for one. Request the compensation attached to each service and policy, including any separate administration work. Combining the benefits and commercial discussions may simplify coordination, but don’t assume it means one fee, one insurer or one service agreement covers every purchase. 28 11 6

What Should You Confirm in Heffernan Insurance Brokers and Mylo Quotes?

Request separate benefits and commercial service scopes, insurer names and renewal calendars. Confirm eligibility for the workforce and California business, and identify any Mylo billing-related fee or separately charged Heffernan service. Compare commissions and client fees alongside the policies, rather than treating a coordinated purchase as a single contract. 29 28 11 12

Heffernan Insurance Brokers vs Mylo Services Compared

What each provider says about the services you may need

CriteriaHeffernan Insurance BrokersMylo
Business role

Heffernan is a broker that shops insurers, presents options and arranges coverage; the policy’s insurer, not Heffernan, issues it and handles covered claims. 6,9,5,1Company-reportedCompany-described broking role. Do not infer underwriting authority for all products from the marine-cargo program’s in-house authority language.

Confirm the exact producer on your agreement and policy: Heffernan’s pages use that business name and display California license 0564249 but no longer corporate suffix. 1,24,2Company-reportedBrand and license-number display only. Not independent license verification or a complete legal-entity chart.

Heffernan describes itself as employee-owned and independent since 1988; a 2019 investor release described a minority investment, but current ownership percentages are not public. 1,2,25Company-reportedCompany and investor announcements. Not a current cap-table verification.

If you need California technology insurance, verify which related Heffernan entity will serve as producer; its network, London, and benefits entities do not identify the entity for your policy. 21,22,11,3Company-reportedOfficial related-entity descriptions. Costero’s FCA status and Heffernan’s exact current ownership of Costero were not independently verified.

Mylo describes itself as an independent insurance broker for small and growing businesses. It recommends coverage and compares available quotes from multiple insurers rather than issuing its own policies. 27,28Company-reportedMylo’s direct US small-business offering. The reviewed sources establish Mylo’s described brokerage role, not the suitability or availability of a particular policy.

Mylo says it launched within Lockton Companies in 2015 and now has Group 1001 as its backer. A May 2023 Kansas City Business Journal report said Group 1001 became the majority investor and Mylo was no longer part of Lockton; the reviewed sources did not provide a newer ownership percentage. 28,42,43VerifiedCorporate history and ownership evidence reviewed through 15 September 2026. Group 1001’s backing does not establish that a Group 1001 insurer underwrites any particular Mylo placement.

Mylo, LLC operates the website and is the named insurance agency. Its footer identifies Mylo Insurance Solutions, LLC as a trade name in California, Illinois, Michigan and North Dakota, and Mylo Solutions, LLC as a trade name in New York. 27,29,44,45VerifiedEntity and trade-name disclosures on ChooseMylo.com as of 15 September 2026. Massachusetts licensing and Florida corporate records corroborate Mylo, LLC’s identity but do not verify every listed trade name.

Mylo also supplies an embedded insurance-shopping service to other companies and insurance agencies. A buyer entering through a partner should identify whether Mylo, the partner or another licensed entity is the producer for the transaction. 41,42Company-reportedPartner-distribution model described by Mylo and Group 1001. The sources do not establish the legal role for every partner implementation.

Application process

You can start with an inquiry form asking for contact details, insurance needs and an operations description; the form was not submitted, so quote results and binding steps were not established. 12VerifiedChrome inspection of the unsubmitted Contact Form 7 on heffins.com/contact-us/. No fields completed and no submission. Downstream underwriting and post-submission behavior not tested. The wording was checked against the stored inspection record on 24 September 2026; the website was not revisited.

Technology buyers work with a specialist broker who gathers insurer quotes and helps choose coverage; Heffernan does not promise a universal quote or binding time for growth-stage programs. Quick Insure is a separate path for selected personal and short-term business products. 7,9,13,12Company-reportedService descriptions. Technology-page FAQ “how do I get” language is educational process copy, not a measured SLA.

A business buyer can answer questions about the company and industry online or work by phone with a licensed advisor. Mylo says its system recommends coverage and compares available quotes; some carrier and coverage combinations can be purchased online, but an agent finalizes the policy in most cases. 27,29Company-reportedCurrent direct small-business workflow described on Mylo’s site. The sources do not promise a quote, bindable offer or completion time for every applicant.

Mylo’s Terms of Use, last updated May 27, 2026, say purchases may have additional transaction terms, require accurate and complete application answers, and may not result in an issued policy. AI-generated estimates are not quotes, binders or coverage; the carrier determines the actual offer after a complete application. 29Company-reportedWebsite Terms §§1.2, 6 and 9.1.1, last updated May 27, 2026; not the complete terms of an individual insurance transaction or insurer policy.

Coverage lines

Businesses can ask Heffernan about general liability, property, auto, workers’ compensation, global exposures, EPL, D&O, fiduciary, cyber, E&O and BOP; these are marketed options, not an automatic package. 6,8Company-reportedDirect offering lists. Labels are marketed brokerage capabilities, not policy wording, limits, or a promise that every technology applicant will be offered each line.

Industry-specific options include construction, cargo, trucking, healthcare, home-care and M&A coverage, plus separate employee benefits; ask which specialist team and policies match your operations. 15,16,17,18,19,20,11Company-reportedDirect practice pages. Home-care “all states” language is not used as a California eligibility finding. Technology-page FAQ coverage examples were not used as the catalogue.

Later-stage companies managing total risk cost can ask about self-insurance, large deductibles or captives; these are financing strategies to evaluate, not standard insurance policies. 6,7,18Company-reportedCompany-described capabilities. Captive feasibility, funding, and domicile are not established by the marketing copy.

Mylo’s current commercial catalogue lists business owner’s policies, commercial auto, general liability, cyber, medical malpractice, professional liability, surety bonds, commercial umbrella and workers’ compensation. 27,31,32,33,34,35,36,37,38,39Company-reportedDirectly marketed commercial offerings in the current website navigation and product pages. Commercial property is described as a BOP component, not a separately marketed product; non-owned auto is described as an optional commercial-auto component.

Mylo describes a business owner’s policy as combining general liability, commercial property and business-interruption coverage. The actual causes of loss, property, locations, limits and interruption period depend on the offered policy. 27,31Company-reportedMylo’s general BOP description, not a specimen policy or statement that every applicant receives all described terms.

Mylo’s commercial-auto page describes bodily-injury and property-damage liability, with collision, comprehensive and non-owned-auto coverage as possible components depending on the business and vehicles. 32Company-reportedGeneral product description. It does not establish state eligibility, required limits or the options included in a buyer’s quote.

For medical professionals, Mylo markets claims-made and occurrence malpractice policies and says tail coverage can extend reporting under a claims-made policy. Its page treats cyber liability as separate coverage to add rather than a protection supplied by malpractice insurance alone. 35Company-reportedCompany-described medical-malpractice and cyber options. The page is not policy wording and does not identify the available insurer, state, specialty or tail period.

Mylo markets small-group benefits to employers with 2–99 employees, including health, dental, vision, life, disability, accident and critical-illness options. It describes online or phone enrollment, a year-round HR portal and help from a licensed benefits advisor. 40Company-reportedMylo’s small-group benefits service. Plan availability, employer contribution rules, networks and state requirements remain plan-specific.

The reviewed public product pages do not provide current specimen policies, endorsements or a complete schedule of limits, deductibles, exclusions and state variations. Those terms must be checked in the actual quote and policy forms. 27,35,29Not found in reviewed sourcesPublic commercial product and legal pages reviewed on 15 September 2026. Not finding public forms does not mean Mylo cannot provide them during a transaction.

Access to insurers

Heffernan shops multiple insurers, but public pages name few for technology accounts; request the issuing insurer, admitted or surplus-lines status and forms for each proposal. 9,17,18,16,14,1Not publicly disclosedNo verified carrier panel or ratings. Propeller and Thimble are distinct from a customary growth-stage technology placement.

Mylo says its commercial brokerage works with more than 40 carrier partners and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples. That panel does not establish which insurers will consider or quote a particular business. 27,30Company-reportedCompany-described commercial carrier panel. No account-specific market submission or insurer response was reviewed.

Mylo’s public pages do not provide a complete product-and-state schedule of issuing insurers. The carrier contact directory names companies used for some customers, but the legal insurer for each proposed policy must be confirmed in the quote and policy documents. 27,30,29Not found in reviewed sourcesCommercial products and carrier materials publicly reviewed on 15 September 2026. A missing public schedule does not mean a carrier relationship is unavailable.

Fees and compensation

Request the account-specific commissions, fees, contingent compensation and separately billed services because reviewed pages do not publish a standard fee schedule; lack of a published schedule does not mean the work is free. 1,6,7,12,5,13Not found in reviewed sourcesPublic commercial pricing search on 16 September 2026. Educational FAQ dollar ranges and Irish Heffernan.ie commission PDFs are out of scope and were not used.

Mylo says its guided shopping service is free and that 95% of customers do not pay Mylo a fee when purchasing. It generally earns a carrier commission; in fewer than 5% of transactions, it says it charges a fee when it handles billing and incurs higher administrative costs. The reviewed disclosure does not give the fee amount. 28Company-reportedCompany-wide consumer disclosure on Mylo’s About page. It does not identify the commission or fee for a specific commercial placement.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to Heffernan Insurance Brokers vs Mylo

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  • Compare AIG’s broker-accessible insurer products with Mylo’s guided small-business shopping and agency support.

  • Alliance Risk brokers a broad range of commercial coverage; Heffernan describes large deductibles, captives and self-insurance for retained risk, beyond a routine technology placement.

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