Harper vs
Markel Insurance
Harper describes businesses with complex commercial risks. Markel’s U.S. small-business description names child care and enrichment, commercial and residential services, sports and fitness, and manufacturing. Both catalogues list Cyber liability, Workers’ compensation, General liability; compare the actual product, issuer and service route for your business before treating those labels as equivalent. 9,14,2,27,20,35
Introduction
Businesses in hard-to-place industries can ask Harper for broker help; its listed specialties include contracting, restaurants, auto, care, manufacturing and transportation. For a business considering cyber liability, the practical difference is the entry point: Harper describes the route described in its product materials, while Markel distributes through wholesale and retail channels. Compare what fits your buying team and operations, then verify the actual product and terms. 9 20 2 35 8 11
Coverage Comparison
| Coverage | Harper | Markel Insurance |
|---|---|---|
| Builders risk | Listed 2Harper includes builders risk in its construction and contractor insurance offering. | Listed 40Markel builders risk |
| Business owner’s policy | Listed 8Harper accepts business owner’s policy inquiries through its coverage intake. | Not listed |
| Cargo and transit | Not listed | Listed 39Markel cargo and transit coverage |
| Commercial auto | Listed 2Harper lists commercial auto insurance and describes approaching insurers for customers. | Not listed |
| Commercial property | Listed 2Harper lists commercial property insurance and describes approaching insurance companies for customers. | Listed 38Markel commercial property |
| Crime | Not listed | Listed 35Markel Cyber 360 eCrime component (standalone product not established) |
| Cyber liability | Listed 2Harper lists cyber insurance and describes approaching insurers for customers. | Listed 35Markel Cyber 360 |
| Directors and officers | Not listed | Listed 37Markel private and nonprofit D&O |
| Employment practices liability | Not listed | Listed 37Markel employment practices liability |
| Equipment breakdown | Not listed | Listed 33Equipment-breakdown option within property coverage; standalone product not established |
| Fiduciary liability | Not listed | Listed 37Markel fiduciary liability |
| Garage liability | Listed 2Harper lists garage liability among the coverages its brokerage handles. | Not listed |
| General liability | Listed 2Harper lists general liability in its business-insurance services and quote inquiry. | Listed 33Markel small-business casualty and property |
| Hired and non-owned auto | Not listed | Listed 33Hired/non-owned auto option in small-business casualty; not commercial auto |
| Liquor liability | Listed 8Harper includes liquor liability in its coverage directory and insurance-placement service. | Listed 33Markel liquor liability |
| Management liability | Listed 16Harper arranges management liability insurance through its partner brokerage service. | Listed 37Markel management liability |
| Media liability | Not listed | Listed 35Markel Cyber 360 media liability component (standalone product not established) |
| Medical malpractice | Listed 8Harper arranges medical malpractice insurance. | Not listed |
| Product liability | Listed 8Harper includes product liability in its coverage directory. | Listed 33Markel products liability |
| Professional errors and omissions (E&O) | Listed 8Harper includes professional liability in its coverage directory and quote intake as claims about work or advice. | Listed 36Markel ProBiz miscellaneous E&O |
| Surety bonds | Listed 13Harper arranges license, permit and contract surety bonds. | Listed 42Markel Surety bonds |
| Technology errors and omissions (E&O) | Not listed | Listed 35Markel Cyber 360 technology professional liability component (standalone product not established) |
| Tools, equipment and inland marine | Listed 8Harper arranges inland marine coverage for tools and equipment that leave the shop. | Listed 39Markel commercial inland marine |
| Umbrella and excess liability | Listed 8Harper arranges umbrella insurance. | Listed 41Markel excess casualty and umbrella |
| Workers’ compensation | Listed 8,11Harper arranges workers’ compensation insurance. | Listed 34Markel Workers Compensation |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
Current Spot Scores
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
Harper
BrokerBroker
5.9/ 10Assessed entity: Harper Global Enterprises Inc.. Scope: Limited to the licensed agency Harper Global Enterprises Inc., doing business as Harper Global Insurance Agency, acting as a commercial insurance broker. Harper Group Corp., its parent, is described but not separately assessed. A December 2025 federal disclosure links the two.
Markel Insurance
CarrierCarrier & MGA
7.1/ 10Assessed entity: Markel Insurance Company. Scope: Markel Insurance Company (NAIC 38970, Illinois-domiciled) as an admitted U.S. commercial insurer, including its workers' compensation and liability lines. Other Markel insurers, Markel Group and the Lloyd's syndicates are context only, and it does not say which insurer will issue a given quote.
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Harper
Review Score
We found no customer star rating for Harper. Its Trustpilot page has 0 reviews, and BBB shows 0 customer reviews and 2 complaints.[4][6]
Read Harper reviewsMarkel Insurance
Review Score
2 rated sources
There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]
Read Markel Insurance reviewsKey Differences Between Harper and Markel Insurance
Know Which Party Arranges the Policy
Harper Global Enterprises Inc., doing business as Harper Global Insurance Agency, is the licensed agency. In a 9 December 2025 federal filing, that company identified Harper Group Corp. as its corporate parent. You can request a quote by providing business, revenue, state, operations and coverage details; the form starts an inquiry and does not show a premium or issued policy. Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel’s U.S. Wholesale and Specialty division distributes through wholesale and retail channels, with limited small-account binding authority; some direct marketing applies to certain admitted products and programs. 1 2 20
That difference matters if you want to work through an existing adviser, compare several insurers, or start from a self-service application. Ask whether your chosen producer can access the Harper product and the relevant Markel division for your state, and who is responsible for presenting the final terms. A brand name or online intake does not identify the insurer that will issue the policy. 2 20
Use Shared Lines to Frame the Quote
Both companies list Cyber liability, Workers’ compensation, General liability. The cyber liability description for Harper says “Harper lists cyber insurance and describes approaching insurers for customers”; Markel’s listing describes “Markel Cyber 360.” The difference can matter: one description may place a line inside a broader product or limit it to a component, while the other describes a separate offer. Confirm the exact policy structure and wording on each quote. 2 35 8 11 34 33
Ask each respondent to name the exact product and form for cyber liability, then show how the proposal treats your revenue, services, locations, contracts and any physical operations. If the proposal places other lines separately, request a schedule that makes the separate policies and any intended coordination visible. Product names and catalogue entries alone cannot establish matched limits, exclusions or conditions.
Compare the Work After the Quote
The service arrangements also differ after submission:
Harper says it can classify payroll by employees’ duties and prepare premium-audit information for workers’ compensation; audits can change the premium, and this is not a guarantee that cost stays fixed. Markel describes commercial-agent portals for authorized users, including functions for listed lines; its U.S. account page separately lists documents, proof of insurance and payments for covered business products. 11 29 30
Confirm who handles certificates, midterm changes, billing, renewal information and claim notification for the policy you are considering. If Harper’s service is tied to an adviser or portal, ask whether your account and the proposed line qualify for it; do the same for the Markel product. Neither a group-wide service description nor a portal feature establishes a turnaround time or claim outcome. 11 29
What to Confirm in Quotes
- Which exact product and policy form is proposed for cyber liability, and what limits, retentions, exclusions and endorsements apply to our operations?
- Who is the licensed producer and which legal insurer would issue each policy in our state? Is the placement admitted or surplus lines?
- What information and documents should we prepare, who will submit them, and what still needs underwriting approval before binding?
- Who will service the policy after binding, and what account, renewal, certificate and claim-notification functions are available for this product?
Start with Harper if its stated customer focus or buying route matches how your team wants to arrange this line. Ask Markel for a proposal when one of its listed small-business or specialty classes fits the exposure. Compare the named insurer, policy structure, state route and account-service responsibilities before choosing between them. 9 27
Compare Services
What each provider documents about the services you may need
| Criteria | Harper | Markel Insurance |
|---|---|---|
| Business role | Harper is a commercial insurance brokerage: it helps businesses find insurance from other companies and arrange the purchase. You can request a quote online or speak with a specialist, who gathers information, approaches insurers and explains the options. 3,10Company-reported. Current buyer-facing brokerage description. This does not establish insurer status, universal market access or an independently tested purchasing outcome. Harper Global Enterprises Inc., doing business as Harper Global Insurance Agency, is the licensed agency. In a 9 December 2025 federal filing, that company identified Harper Group Corp. as its corporate parent. Harper still does not publish terms saying which company contracts with you or how you are charged. 1,4,3Verified. Parent relationship from the federal docket entry. The DBA is company-disclosed. No terms of service were found naming the contracting party. Other brokers can ask Harper about wholesale and non-admitted-market access, but its page does not identify the delegated insurers, products, states or limits; this does not make Harper the insurer. 15Company-reported. Selective authority expressly claimed by company, not inferred from AI. No delegation contract or named binding program obtained. Non-admitted means the insurer is not licensed as an admitted insurer in the state of placement. | Markel describes Markel Insurance as the insurance operations within Markel Group Inc., a Virginia holding company. Markel Group's FY2025 filing identifies multiple underwriting subsidiaries. The insurer for a specific policy depends on the product, state and current quote or policy disclosures; Markel Insurance is not one standalone legal insurer. 20,21Company-reported. U.S. commercial-insurance identity and parent/business relationship; not a product-specific issuer assignment. |
| Customer focus | Businesses in hard-to-place industries can ask Harper for broker help; its listed specialties include contracting, restaurants, auto, care, manufacturing and transportation. 9,14Company-reported. Examples of advertised appetite, not a verified customer census or eligibility guarantee. | Markel's U.S. small-business page lists child care and enrichment, commercial and residential services, sports and fitness, and manufacturing among the segments it describes. Separately, its FY2025 filing describes Markel Insurance's global specialty business as underwriting hard-to-place risks; that wording is not specific to U.S. Wholesale and Specialty. 27,20Company-reported. Company-stated U.S. small-business examples and separate global business characterization; neither establishes eligibility. |
| Coverage lines | If you need life or health insurance, look elsewhere for now: Harper’s privacy policy says it does not currently offer either, and its Georgia life qualification does not establish a life product. 4,5Company-reported. Privacy section 2, information not intentionally collected; Georgia agency qualification independently checked. Distinguishes licensing authority from the company’s current product offering. Businesses can ask Harper about general and professional liability, property, auto, cyber, garage, umbrella, bonds, workers’ compensation, equipment, liquor, malpractice, product liability and BOP; the BOP may combine property and liability. 2,8Company-reported. Advertised product categories across the current homepage, directory and intake. No conclusion that all lines are available together, from one insurer, or in every jurisdiction. Security firms can ask about liability for guard actions or professional negligence plus equipment and vehicles; Harper’s page does not name the insurer or policy wording for a specific operation. 12Company-reported. Company industry appetite. No adoption of the page’s broad claims about standard-policy exclusions or satisfaction of licensing requirements. Businesses needing license, permit, contract, dealer, court or fiduciary bonds can approach Harper; review the indemnity agreement because the buyer may have to repay the bond company for claims it pays. 13Company-reported. Company product description. No blanket interpretation of a specific bond or personal guarantee. Ask for the insurer-specific forms and endorsements before comparing prices; reviewed product pages are summaries and do not establish shared limits, deductibles or exclusions. 8,10,12Not found in reviewed sources. Scoped search of current coverage directory and representative product/industry pages. No issued policy or private quote reviewed. Absence of a specimen in these sources is not absence of available coverage. | |
| Application process | You can request a quote by providing business, revenue, state, operations and coverage details; the form starts an inquiry and does not show a premium or issued policy. 2Company-reported. Browser inspection of the blank homepage footer form. No data entered or submitted, so later application, quote, payment and binding screens were not tested. Harper says its internal Hub software helps staff complete forms, identify markets and manage client communication; the launch announcement describes greater automation as a future direction. 7Company-reported. Founder-authored description hosted by the accelerator; not independent verification of automation quality or a buyer-facing software subscription. Harper says AI extracts document details, drafts messages and organizes follow-up, while licensed staff and carriers review eligibility and binding decisions; automated marketing does not mean a machine approves coverage alone. 4Company-reported. Privacy sections 3 and 8; stated controls only. No audit of model accuracy, staff review or underwriting delegation. Before uploading sensitive records, understand how Harper uses them: its privacy policy says applications and loss data help train Harper’s models, while enterprise AI vendors say they do not train foundation models on customer data. 4Company-reported. Sections 2, 7 and 8. Company-reported data handling, not an independent privacy or security certification. Do not rely on a text message to start or change coverage: Harper’s terms require written confirmation from Harper and the insurer, and text quotes remain subject to underwriting. 3Company-reported. Section 11, effective August 24, 2026. Does not establish a particular insurer’s required payment or signing sequence. Harper advertises a 24–48-hour placement time, but it is a company estimate rather than a deadline; ask what approvals and documents remain before relying on a start date. 14Company-reported. February 26, 2026 marketing claim, not independently measured. Current homepage refers to same-week answers, a different milestone; neither is a binding service-level guarantee. | Markel's FY2025 filing says U.S. Wholesale and Specialty distributes through wholesale and retail channels on admitted and excess-and-surplus bases, including limited small-account binding authority. In 2025, 71% of this division's gross written premium was placed through wholesale brokers, 26% through retail agents and brokers, and the remainder through alternative channels. Certain admitted products and programs are marketed directly to consumers, but that does not establish online purchase or binding for every product. 20Company-reported. FY2025 Markel Insurance U.S. Wholesale and Specialty distribution; not the whole Markel Insurance business. For workers' compensation, Markel directs applicants to submit an online application or contact an appointed agent to request a quote; the reviewed page does not establish that purchase and binding are completed online. 28Company-reported. Markel U.S. workers' compensation page only; route to request a quote. Agencies can request a Markel appointment; Markel says appointments are made by affiliated insurer and product, and producers must hold the required state license. This is a producer onboarding route, not an insured's application path. 31Company-reported. Commercial agency appointment information; not retail purchase process. |
| Servicing and renewals | Harper says it can classify payroll by employees’ duties and prepare premium-audit information for workers’ compensation; audits can change the premium, and this is not a guarantee that cost stays fixed. 11,19Company-reported. Public payroll and audit service description; not independently tested, and state employee thresholds are deliberately not generalized. If another agent refers you, confirm who will be your ongoing contact: Harper says it owns the account and handles placement, service, renewals and claims, while the referring agent has no service duties. 16,15Company-reported. Distinct advertised programs; not assumed contradictory or contractually identical. Account ownership is the program’s language, not a finding that a buyer cannot change brokers. Harper’s portal advertises policy, certificate, payment and application-status access; customers need an invitation and should ask support about features available after sign-in. 17Company-reported. Public entry page viewed and captured without authenticating, requesting an invitation or supplying contact information. Harper describes policy reviews and renewal reminders, but not a guaranteed renewal price or a commitment to shop every policy; agree on the renewal plan with your team. 18,3Company-reported. Company service statements; no customer service agreement or renewal proposal inspected. | Markel describes agent portals for authorized commercial users to quote and bind listed lines and access account history, billing, claims details and policy documents. The page does not establish that every product supports every function. 29Company-reported. Commercial-agent portals; available functions vary by portal and product. Markel's U.S. account page lists policy documents, proof-of-insurance downloads, payments and automatic payments for covered business products and directs customers with unlisted products to the agent on the policy. Renewal handling and renewal terms were not established in this review. 30Company-reported. Public portal description; not all products necessarily use the portal. |
Sources
Harper Official Website
- Davis v. Harper Global Enterprises Inc. CourtListener; N.D. Ga. 1:25-cv-05899, docket entry 9 December 2025: Certificate of Interested Persons and Corporate Disclosure Statement by Harper Global Enterprises Inc. identifying Corporate Parent Harper Group Corp. Accessed 2026-09-29.
- Harper Homepage. Harper; Opening insurer-shopping process; What we cover: Commercial property, Commercial auto, Cyber, Garage liability and General liability insurance; Industries We Serve, including Construction & Contractors, Manufacturing and Auto Repair & Service; insurer-logo panel; quote-request form, including property and work-vehicle options; Get covered invitation; legal footer. Accessed 2026-09-16.
- Text Messaging Terms and Conditions. Harper Global Enterprises Inc.; Effective August 24, 2026; sections 1–3 (entity, consent and service messages), 5 (message costs), 9 (delivery) and 11 (coverage confirmation). Accessed 2026-09-15.
- Privacy Policy. Harper Group Corp.; Introduction; sections 2–3 on information collection and decision review; sections 7–8 on AI vendors, internal model training and human oversight. Accessed 2026-09-15.
- Georgia Agency License Inquiry: Harper Global Enterprises Inc. Georgia Office of Commissioner of Insurance and Safety Fire, via Sircon; Georgia agency license 237101 record for HARPER GLOBAL ENTERPRISES INC., NPN 21740058: license and qualification tables. Accessed 2026-09-15.
- California License Number Search. California Department of Insurance; License-number search for 6017784. Accessed 2026-09-15.
- Harper Company Profile and Founder Launch Post. Y Combinator / Harper founders; Company description and founder launch: complex commercial risks; internal Harper Hub form completion, carrier matching and communications; autonomy described as a goal. Accessed 2026-09-15.
- What We Cover. Harper; Coverage directory: Liquor Liability, Medical Malpractice, Product Liability, Professional Liability, Umbrella, Workers Compensation; intake What do you need covered?: Property and liability bundled together, Claims about my work or advice (professional liability), Tools and equipment that leave the shop (inland marine), Umbrella; broker footer. Accessed 2026-09-16.
- Industries We Serve. Harper; Industry directory and introductory customer focus: construction, care providers and auto dealers among the listed businesses. Accessed 2026-09-15.
- General Liability Insurance. Harper; Product introduction, certificate-request instructions, specialist-led placement steps and cost FAQ. Accessed 2026-09-15.
- Workers Compensation Insurance. Harper; Workers Compensation Insurance product hero; What is Workers Compensation insurance?; Why Harper / insurer options; payroll classification discussion; FAQs about audits and pricing. Accessed 2026-09-16.
- Security Guards Insurance. Harper; Description of guard businesses, coverage categories, use-of-force risks and service features. Accessed 2026-09-15.
- Surety Bonds. Harper; Surety Bonds: license and permit bonds; contract bid, performance and payment bonds; repayment obligations and timing FAQ. Accessed 2026-09-16.
- We're Announcing $47M to Build the Insurance Company Every Business Deserves. Harper / Dakotah Rice; February 26, 2026 article: brokerage identity; AI-assisted submissions and follow-ups; 24–48-hour coverage statement; more than 165 underwriters; plans for additional direct appointments. Accessed 2026-09-15.
- Insurance Brokers: Wholesale Program. Harper; Specialty and non-admitted markets, selective binding authority FAQ, white-label options and commission FAQ. Accessed 2026-09-15.
- Harper Partners. Harper; Referral terms and FAQs covering commission split, timing, account ownership and service duties; Partner FAQ: What commercial lines can I send? (including management liability; Harper handles quoting, binding, servicing and renewals); illustrative example; footer qualification for unlicensed referral sources. Accessed 2026-09-16.
- Customer Portal Entry. Harper; Public entry page: listed functions, invitation-based sign-in instructions and service-team contact. Accessed 2026-09-15.
- Why 2000+ Companies Trust Harper For Business Insurance. Harper Insurance Team; Article dated January 21, 2025: carrier ratings, pricing transparency, claims support and ongoing management. Accessed 2026-09-15.
- Commercial Insurance Guide. California Department of Insurance; Form 700, revised June 14, 2024; purchasing through a broker-agent, commercial claims, surplus lines, and glossary definition of insurer. Accessed 2026-09-15.
Markel Insurance Official Website
- Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
- About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
- US Product Disclaimer. Markel; U.S. underwriting/entity and state-availability disclaimer; identifies Markel West Insurance Services, California license #2E11302, for certain non-admitted coverage. It does not state Markel Service national producer license #27585 or California DBA license #0645481. Accessed 2026-09-29.
- Insurance Programs. Markel; FAQ and legal disclaimer at page end; coverage by Markel insurers, Markel Service, Incorporated national producer license #27585 and California DBA license #0645481, and Markel West Insurance Services California license #2E11302 for certain non-admitted products. Accessed 2026-09-29.
- AM Best Affirms Credit Ratings of Markel Group Inc. and Its Subsidiaries. AM Best; Press release dated November 21, 2025; paragraphs naming ratings, rating rationale, and Markel North America Insurance Group members. Accessed 2026-09-28.
- North America Producer Compensation Disclosure. Markel; Base commissions, contingent compensation, business production/additional incentives, and Markel Specialty/Markel Service/insurer role statement. Accessed 2026-09-28.
- U.S. and Bermuda Claims Contacts. Markel; April 2026 claims-contact PDF footer: Markel West, Inc. d/b/a Markel West Insurance Services, California license #0D95581; coverage by one or more Markel insurers and non-admitted routes. Accessed 2026-09-29.
- Small Business Insurance. Markel; Small business products; Types of companies—Child care and enrichment, Commercial and residential services, Sports and fitness, Manufacturing. Accessed 2026-09-28.
- Workers Compensation Insurance. Markel; Introductory quote/application route; claims question and report-a-claim contact. Accessed 2026-09-28.
- Commercial Lines Agents & Broker Support. Markel; mPortal and Markel Online access; resources; digital distribution. Accessed 2026-09-28.
- My Account. Markel US; Online account portal capabilities; Business insurance; unlisted-product direction. Accessed 2026-09-28.
- Request appointment with Markel. Markel; Commercial and personal lines agency partner criteria; product-specific affiliate appointments; producer-license requirement. Accessed 2026-09-28.
- Markel Insurance Companies. Markel; Notice to California and Massachusetts Applicants and Insureds; U.S.-domiciled property and casualty insurer subsidiaries and affiliates; table of company names and market status (page states current as of 2024-04-01). Accessed 2026-09-28.
- Small Business Casualty and Property Insurance. Markel; What we offer; product/liability, property, general casualty, inland marine, excess umbrella, liquor liability, hired/non-owned auto, employee benefits liability, E&O and equipment breakdown references. Accessed 2026-09-29.
- Workers Compensation Insurance. Markel; Product overview and quote route; workers compensation/employers liability, eligible industries, claim and loss-control descriptions. Accessed 2026-09-29.
- Cyber Insurance Coverage. Markel; Markel Cyber 360; coverages available, cyber incident response, business interruption, privacy/security liability, media liability and technology professional liability. Accessed 2026-09-29.
- ProBiz | Professional Liability Coverage. Markel; What is Markel ProBiz; separate management liability and miscellaneous E&O; listed limits and qualifying business size. Accessed 2026-09-29.
- Private and Nonprofit Management Liability Insurance. Markel; What we offer; private/nonprofit segment; D&O, EPL, fiduciary and optional coverage sections. Accessed 2026-09-29.
- Commercial Property Insurance. Markel; Commercial property product summary and eligible risks. Accessed 2026-09-29.
- Commercial Inland Marine Insurance. Markel; What we offer; inland marine classes, cargo, contractors equipment, transportation and coverage structure. Accessed 2026-09-29.
- Builders Risk Insurance. Markel; Coverage features; construction projects and builders-risk scope. Accessed 2026-09-29.
- Excess Casualty Insurance. Markel; Excess and umbrella liability and admitted/non-admitted capabilities. Accessed 2026-09-29.
- Markel Surety. Markel; Products; contract bonds, commercial bonds, court and probate bonds. Accessed 2026-09-29.
- Markel Insurance Company Complaints. Better Business Bureau; Company complaints summary: 12 in last three years, 3 closed in last 12 months; complaint-category counts and displayed case examples; headquarters and corporate-owned locations. Accessed 2026-09-29.




