At-Bay vs Lockton: How Do They Compare for Business Insurance?

Companies needing property, casualty and employee coverage coordinated can consider Lockton; software firms seeking combined technology E&O and cyber can assess At-Bay.

An Overview of At-Bay and Lockton

A technology firm adding hardware, premises or staff may need several commercial lines alongside its software renewal: Lockton describes broader technology brokerage, while At-Bay offers combined technology E&O and cyber. 15 19 20 2 Choose At-Bay if combined technology E&O and cyber are the main need; choose Lockton if property, workforce and other commercial risks need coordination.

What Stands Out About At-Bay and Lockton?

At-Bay at a Glance

  • Combine technology E&O and cyber protection in one policy. 2Company-reportedProduct highlights, not an issued policy or universal contract coverage.
  • Eligible policyholders get monitoring, training and cyber-advisor access; managed detection and response costs extra. 7Company-reportedCurrent service descriptions and footnotes; no claims of effectiveness or independent testing.

Lockton at a Glance

  • Lockton brokers help businesses arrange insurance, employee benefits and retirement programs. 14,26,33Company-reportedCompany-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.
  • Technology clients can compare options for cyber, D&O, liability, property and benefits with Lockton. 15,16,17,18,19,20,21,22,23Company-reportedDirect US product and industry pages accessed 16 September 2026. Technology errors and omissions is discussed in educational Lockton articles but was not added from those articles alone. Catalogue entries from the private-equity page are marketed in that industry context.

At-Bay vs Lockton Coverage Lines Compared

CoverageAt-BayLockton
Cargo and transitNot listedListed 18Lockton arranges cargo insurance.
Commercial autoNot listedListed 18Lockton arranges commercial auto insurance.
Commercial propertyNot listedListed 19Lockton arranges commercial property insurance.
CrimeNot listedListed 23Lockton arranges commercial crime insurance.
Cyber liabilityListed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion.Listed 16,15Lockton arranges cyber insurance.
Directors and officersNot listedListed 17,15Lockton arranges directors and officers liability insurance.
Employee health and benefitsNot listedListed 21Lockton arranges employee health and benefits programs.
Employment practices liabilityNot listedListed 23Lockton arranges employment practices liability insurance.
Fiduciary liabilityNot listedListed 22Lockton arranges fiduciary liability insurance.
General liabilityNot listedListed 18Lockton arranges general liability insurance.
Key personNot listedListed 23Lockton arranges key person insurance.
Product liabilityNot listedListed 18Lockton arranges product liability insurance.
Professional errors and omissions (E&O)Listed 4At-Bay offers primary miscellaneous professional liability insurance.Listed 23Lockton arranges professional errors and omissions insurance.
Representations and warrantiesNot listedListed 23Lockton arranges representations and warranties insurance.
Surety bondsNot listedListed 23Lockton arranges surety bonds.
Technology errors and omissions (E&O)Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion.Not listed
Umbrella and excess liabilityNot listedListed 18Lockton arranges umbrella and excess liability insurance.
Workers’ compensationNot listedListed 20,18Lockton arranges workers’ compensation insurance.

A listing may be arranged through an insurer or partner. “Not listed” means we have no separate offering page for it; ask the provider whether it can quote the coverage and request the policy terms.

At-Bay and Lockton Coverage, Line by Line

Open what At-Bay and Lockton each publish for one coverage line.

At-Bay and Lockton Reliability Scores

Each score uses the criteria for that provider’s role. Providers with more than one role may have a score for each.

At-Bay and Lockton Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for its sources, what it covers and how the score is calculated.

At-Bay Review Score

9.5/ 10

Review Score

2 rated sources

At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.

Read At-Bay reviews

Lockton Review Score

8.4/ 10

Review Score

3 rated sources

Lockton’s reviews vary by office and entity. Local Google-derived ratings provide some service feedback, but no reliable firmwide verdict.

Read Lockton reviews

Key Differences Between At-Bay and Lockton

A Practice Description Does Not Supply the Technology Form

Lockton’s canonical catalogue records directly supported offerings and does not turn educational Tech E&O discussion into proof of a particular available product. That is an evidence limitation, not a finding that Lockton cannot arrange Tech E&O. Ask it to provide the actual market and form for comparison with At-Bay’s expressly marketed technology product. 15 16 2

The Broader Program Needs an Assigned Team

Lockton describes property placement and ongoing team involvement, alongside loss-prevention and claims services. At-Bay’s Stance offering instead concerns security operations and advice. For a company seeking one accountable adviser, specify which renewal and claims tasks the Lockton team will perform and which remain with the insurer or a security vendor. 19 24 7

Office Coverage Is Not Policy Availability

Lockton’s office footprint does not establish California eligibility or identify the contracting producer for this account. Its reviewed materials also leave the proposed insurers unnamed. At-Bay’s license disclosure and historical carrier announcement require the same quote-level follow-through: name the legal producer, issuer and applicable route. 29 26 5 11

What Should You Confirm in At-Bay and Lockton Quotes?

Ask for a technology form, coordinated property and workforce proposals where needed, and a written service scope. Confirm California acceptance and compensation for brokerage, claims consulting and separate security services. A company’s growth plans should inform that scope without assuming a minimum account size absent from the reviewed public documentation. 15 26

At-Bay vs Lockton Services Compared

What each provider says about the services you may need

CriteriaAt-BayLockton
Business role

At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reportedUS brand and disclosed producer; company statements, not regulatory verification.

You work with Lockton as a broker for risk, benefits and retirement programs; it arranges and services policies but is not the risk-bearing insurer. 14,26,33Company-reportedCompany-reported US brand and Terms of Business. The contracting Lockton company can differ by client. Private-ownership and independence claims are marketing statements, not a regulatory finding.

Confirm the legal producer on your California broker agreement: Lockton’s terms name Lockton Companies, LLC and affiliates, its site operator is Lockton, Inc., and certificates use Lockton Insurance Brokers, LLC as a California DBA. 26,27,34Company-reportedCompany legal disclosures and company-issued certificates. Missouri charter number 00498854 appears in website terms as a company statement. Current secretary-of-state and producer-license status were not independently verified.

Verify Lockton’s current California producer authority before appointing it: certificates list license 0F15767 for Lockton Companies, LLC dba Lockton Insurance Brokers, LLC, but status, classes and expiration were not independently checked. 34,35Not found in reviewed sourcesCompany-issued certificate header versus CDI lookup homepage only. Not a finding that the license is inactive or that California product placement is unavailable.

Customer focus

Large technology companies may fit At-Bay’s published Tech E&O appetite, but the quote route matters: its product page lists up to $5 billion revenue and $10 million limits, while its broker platform lists $100 million and $3 million. These are ceilings, not guaranteed offers. 2Company-reportedCurrent product-page appetite; no inference of pre-revenue, industry-specific or California eligibility.

A September 2023 Tech E&O appetite PDF still accessible on At-Bay’s site has lower revenue and limit ceilings than the current product page and lists restricted classes including autonomous AI. It should not be treated as current eligibility guidance; ask underwriting for the applicable appetite version. 12,2Company-reportedLegacy document has inconsistent autoquote revenue figures internally. Current HTML controls description of advertised ceilings, but current class eligibility remains unresolved.

Technology, hardware, software, internet, medical-device, semiconductor and telecom organizations can ask Lockton about brokerage; public pages give no company-size, funding or revenue minimum. 14,15,23Company-reportedUS technology, homepage and private-equity service pages. Presence of a technology practice is not an eligibility guarantee for a bootstrapped or early-stage startup.

Access to insurers

Do not assume a past carrier announcement identifies today’s insurer: At-Bay’s 2023 announcement said eligible new E&S Cyber and Tech E&O would use At-Bay Specialty Insurance Company, but it does not settle a current California quote or MPL issuer. 11Company-reportedHistorical announcement effective August 7, 2023; no buyer-specific policy reviewed.

Ask who will issue your MPL policy: the current product page names no insurer, and a 2023 announcement naming United Specialty Company does not establish the present carrier or California availability. 4,13Not found in reviewed sourcesCurrent issuer not established; preserve source spelling without converting historical brand wording into a verified legal-entity record.

Ask which insurer will issue your policy because Lockton does not promise a particular carrier or acceptable terms; its pages mention 100+ workers’ compensation markets without naming them and do not identify insurers for your policy. 26,16,20Not publicly disclosedUS Terms of Business, cyber-technology, and workers’ compensation marketing. Not a finding that Lockton lacks carrier access.

Servicing and renewals

Eligible policies may include Stance monitoring, fraud defense, employee training and cyber-advisor access, but the Embedded Security Fee and endorsement apply; MDR is a separate purchase from At-Bay Security, LLC. 7Company-reportedCurrent service descriptions and footnotes; no claims of effectiveness or independent testing.

You can buy optional MDR for endpoint and email protection, or MXDR for endpoint, email, identity and cloud; At-Bay says these can be bought beyond policyholders too. Confirm service eligibility and any conditional coverage enhancements or premium credits. 7Company-reportedSecurity services, not additional insurance coverage lines; comparable approved solutions may also qualify.

Avoid an unwanted automatic renewal by confirming your dashboard route and deadlines: At-Bay describes rapid and manual renewals, and says rapid renewals bind automatically 15 days before expiry. 6Company-reportedCompany-described workflow; no promise of unchanged renewal price or terms.

Lockton describes dedicated account teams, risk control and renewal service, including a round-the-clock technology service model; confirm actual service commitments and portal features because public pages provide no standard service agreement. 18,15,26,19,14Company-reportedCompany service descriptions and default Terms of Business; a signed services agreement can differ. Portal capabilities remain undocumented in this review.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Comparisons Related to At-Bay vs Lockton

  • At-Bay publishes cyber, technology E&O and professional-liability routes with security services; AIG lists broader commercial products and broker tools.

  • Compare AIG’s carrier group with Lockton’s technology and commercial brokerage for businesses building a broader risk program.

  • At-Bay's technology E&O discusses service-credit claims and separate Stance security services; Alliance Risk reviews technology contracts and existing coverage.

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