Does K&R Cover Crisis Consultants?
Yes, crisis consultants are typically built in: Chubb's K&R includes The Ackerman Group and Travelers' includes SPS – Global to run negotiations and response.
Yes, the major K&R products bundle a named crisis response firm. Chubb's policy includes guaranteed access to The Ackerman Group, an independent consulting firm that handles hostage recovery, including negotiations, coordination with law enforcement, protecting ransom funds and, when appropriate, delivering them. Travelers' K&R cover includes consulting assistance from SPS – Global.
To use Chubb's service, you complete Ackerman's onboarding form and return it to your agent or broker before any incident. When you compare quotes, ask which firm you'd call, whether its fees are paid directly or count against your limit, and what you must do before the consultant is engaged.
