Does Commercial Property Cover Customer Property?
Sometimes; a policy may cover property of others in your custody, but the limit, cause, and your contractual responsibility matter.
A standard building and personal property form can include personal property of others while it is in the insured’s care, custody, or control, but coverage is subject to the form’s conditions and limits. That category can matter to repair shops, processors, or businesses storing customer goods. It does not mean every customer loss or contractual liability is paid, and property at another location may fall outside the insured premises.
Check the property-of-others provision, its limit, valuation, covered locations, and causes of loss. Compare those terms with service contracts and customer agreements, and ask whether customers’ goods in transit or temporarily stored elsewhere need an inland-marine form. General liability addresses liability claims, not a substitute for first-party property coverage on the goods themselves.
Related Coverage
Sources
- Commercial property insurance guide. Texas Department of Insurance; Coverage options; Replacement cost vs. actual cash value; Flood insurance; Crime coverage; Inland marine coverage; Additional coverages. Accessed 2026-09-25.
- Commercial Insurance Guide. California Department of Insurance; Commercial Property: Coverage Sections, Limits of Insurance, and Coinsurance; Covered Causes of Loss; Valuation Types; Inland Marine; Builder’s Risk; What Is a Business Owners Policy. Accessed 2026-09-25.
- Commercial Property and Business Income Coverage Forms in SES sample policy. Insurance Services Office, Inc.; sample hosted by SES Insurance; CP 00 10 10 12, printed pp.1–16 / PDF pp.7–22: A.1 Covered Property, A.2 Property Not Covered, E.1.b Property of Others, E.1.e Outdoor Property; CP 00 30 10 12, printed pp.1–9 / PDF pp.22–30: Business Income definition, trigger, coinsurance and restoration period. Accessed 2026-09-25.



