Relm Insurance vs Simply Business

Consider Relm Insurance if your business fits commercial businesses, and Simply Business if it fits small businesses. Their catalogues overlap on commercial property, cyber, general liability; compare each quote route, identified insurer and policy form before choosing. 1,15

Introduction

This comparison pairs commercial businesses through Relm Insurance with small businesses through Simply Business. Their coverage catalogues share commercial property, cyber, general liability. If one of those lines fits your business, compare the proposed forms and quote routes side by side; listed lines do not establish equal policy terms or eligibility. 1 15

Coverage Comparison

CoverageRelm InsuranceSimply Business
Business owner’s policyNot listedListed 24
Commercial propertyListed 4Relm lists commercial property insurance for placement through brokers.Listed 25,24Offered as part of a BOP, rather than as a standalone policy.
CrimeListed 4Relm lists crime insurance for placement through brokers.Not listed
Cyber liabilityListed 4Relm lists cyber insurance for placement through brokers.Listed 27Add-on for select buyers purchasing another business policy; phone quote route.
Digital assetsListed 4Relm lists digital-asset crime, slashing and smart-contract risks for placement through brokers.Not listed
Directors and officersListed 4Relm lists directors and officers liability for placement through brokers.Not listed
Employment practices liabilityListed 4Relm lists employment practices liability for placement through brokers.Not listed
Fiduciary liabilityListed 4Relm lists fiduciary liability for placement through brokers.Not listed
General liabilityListed 4Relm lists general liability insurance for placement through brokers.Listed 21
Generative AI liabilityListed 7,6Relm describes NOVAAI for AI platforms and developers and PONTAAI excess coverage for AI users and developers.Not listed
Kidnap and ransomListed 4Relm lists kidnap and ransom insurance for placement through brokers.Not listed
Media liabilityListed 4Relm lists media liability insurance for placement through brokers.Not listed
Product liabilityListed 4Relm lists product liability insurance for placement through brokers.Not listed
Professional errors and omissions (E&O)Listed 4Relm lists professional errors and omissions insurance for placement through brokers.Listed 23
Surety bondsListed 4Relm lists contract surety for placement through brokers.Not listed
Technology errors and omissions (E&O)Listed 4Relm lists technology errors and omissions insurance for placement through brokers.Not listed
Tools, equipment and inland marineListed 4Relm lists inland marine insurance for placement through brokers.Listed 26
Umbrella and excess liabilityListed 4Relm lists excess liability for placement through brokers.Not listed
Workers’ compensationNot listedListed 22

A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.

Current Spot Scores

Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.

Relm Insurance

Hybrid provider

Broker

No Spot Score

Assessment subject unavailable

Carrier & MGA

No Spot Score

Assessment subject unavailable

Provider assessment

Review Scores

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Relm Insurance

-/ 10

Review Score

We couldn't find any public customer reviews or ratings for Relm Insurance. Its Trustpilot page exists but has no reviews yet.[9]

Read Relm Insurance reviews

Simply Business

5.7/ 10

Review Score

4 rated sources

Customers disagree about Simply Business. Trustpilot shows 4.3 out of 5 from 1,901 reviews, but BBB customers give it 1.95 from 20 reviews and ConsumerAffairs shows 1.0.[6][10][7]

Read Simply Business reviews

Key Differences Between Relm Insurance and Simply Business

Business Fit and Coverage

The catalogues share commercial property, cyber, general liability; other listed lines appear in the comparison table. For the overlap, match the policy forms, limits, exclusions and endorsements before treating the products as alternatives. A shared line name does not establish equal protection or eligibility.

AI developers, sellers and businesses deploying third-party AI can consider Relm’s products; public pages do not specify a minimum funding stage or revenue threshold. 6,7,9Company-reported. AI product audiences; no inference that all bootstrapped, pre-revenue or growth-stage companies qualify.

Simply Business says it serves small businesses and solopreneurs and lists examples such as contractors, cleaning businesses, LLCs and sole proprietors. These examples describe its stated audience, not guaranteed insurer eligibility or availability. 15,20,16Company-reported. Company-described U.S. audience; eligibility varies by insurer, state and business details.

Relm lists D&O, EPL, fiduciary, professional E&O, media, crime, cyber, Tech E&O, general/product liability, excess, property, marine, surety and kidnap/ransom, plus digital-asset crime and smart-contract risks; these listings do not establish California availability. 4Company-reported. Direct Lines of Business offering catalogue. D&O means directors and officers; E&O means errors and omissions. Synonyms consolidated; professional and technology E&O remain separate.

Roles and Quote Access

AI and emerging-industry buyers can approach Relm for specialty insurance, but its Bermuda insurer and US distributor perform different roles. 1,3,2Company-reported. Brand-level introduction; company descriptions, not an independent regulatory finding.

Simply Business describes its U.S. service as an online commercial-insurance marketplace and licensed producer connecting business customers with insurers. Its June 30, 2026 Terms identify Simply Business, LLC and Harborway Insurance Agency, LLC d/b/a Harborway Insurance as licensed producers, with Harborway a Simply Business subsidiary; the Terms say Harborway policies are underwritten by Spinnaker Insurance Company. Other site policies are underwritten by third-party providers, so the selected issuer depends on the offer and policy. These roles and license statements are company-reported. The contact-page footer says Simply Business, LLC is licensed in all U.S. states and D.C.; for California it says the company operates under the name Simply Business Insurance Agency, LLC and displays License #0M20593. The footer also lists Colorado, New York, Pennsylvania and Texas operating names; it gives no other license identifiers. No regulator lookup was performed or required for this candidate. 15,16,28,17Company-reported. U.S. commercial insurance distribution described by the company. Simply Business, LLC, Simply Business, Inc., Harborway Insurance Agency, LLC, the stated parent and each policy issuer are distinct. The Inc./LLC relationship remains unresolved.

Relm’s inquiry form collects company and location details; its US offering is distributed through partners and licensed brokers, with no documented instant quote or online bind. 11,3Company-reported. Public inquiry and broker-led access; no form submitted and no quotation received.

The company advertises online quotes and weekday phone access to licensed agents. Its Terms say a quote is not guaranteed and Simply Business cannot bind a risk without panel-member approval; a quote or online purchase path does not establish that every applicant can bind online. 17,16Company-reported. Published U.S. quote and service channels. Binding depends on panel-member approval and the individual offer.

Use these routes to plan who will assemble the submission and whether you can complete the purchase online or need an agent or broker. Ask Relm Insurance and Simply Business to confirm the route for your state, coverage and business details; an online quote path alone does not show that a risk can be bound. 11 17

Policy Service and Claims

Agree on certificates, endorsements, renewal timing and service contacts with your broker before binding; reviewed pages do not describe a customer portal or these turnaround times. 11,13Not publicly disclosed. Public contact and website terms only; lack of described functions does not establish their absence.

The company describes account access for policy documents, certificates, account updates and adding coverage; help material routes some changes to an agent or insurer. Not every policy change is described as self-service. 17,18,16Company-reported. Company-described post-purchase service paths; available tasks may depend on policy and insurer.

Relm says its claims concierge responds within 24 hours and names Crawford globally and KSW in the US; these are company descriptions, so confirm notice instructions and do not treat timing as independently verified. 12,13Company-reported. Website service descriptions; no test claim, outcome data or confirmation that listed response providers apply to every product.

The Terms say third-party insurers underwrite site policies and each provider handles claims on its own policies; the Help Center directs policyholders to identify and contact the insurer. This establishes a published route, not agency assistance after notice or claim outcomes. 16,18Company-reported. General site-policy claim responsibility. Harborway/Spinnaker applies only to the named Harborway placement relationship.

Compare the practical handoffs for documents, policy changes, renewal questions and claim notices. A listed support route describes access to help, not a claim outcome or a guarantee of service speed.

What to Confirm in Quotes

Request quotes for the same business details, coverage lines, limits, deductibles or retentions and policy period. Ask Relm Insurance and Simply Business to name the producer and issuing insurer for each proposed policy, confirm who can bind it, and itemize any customer fees or intermediary compensation. For the overlapping commercial property, cyber, general liability, compare the actual insuring agreement, exclusions, sublimits and endorsements. Also confirm who handles account changes and receives claim notices. 10 15 2 16

Compare Services

What each provider documents about the services you may need

CriteriaRelm InsuranceSimply Business
Business role

AI and emerging-industry buyers can approach Relm for specialty insurance, but its Bermuda insurer and US distributor perform different roles. 1,3,2Company-reported. Brand-level introduction; company descriptions, not an independent regulatory finding.

Check who will sell and issue your policy: Relm Insurance Ltd. is Bermuda regulated; Relm US Insurance Solutions Inc. is a US producer and MGA. The Bermuda insurer says it works only through licensed brokers. 2,3Company-reported. Company legal disclosures and US launch announcement; authority and insurer vary by placement. No regulator license verification completed.

Simply Business describes its U.S. service as an online commercial-insurance marketplace and licensed producer connecting business customers with insurers. Its June 30, 2026 Terms identify Simply Business, LLC and Harborway Insurance Agency, LLC d/b/a Harborway Insurance as licensed producers, with Harborway a Simply Business subsidiary; the Terms say Harborway policies are underwritten by Spinnaker Insurance Company. Other site policies are underwritten by third-party providers, so the selected issuer depends on the offer and policy. These roles and license statements are company-reported. The contact-page footer says Simply Business, LLC is licensed in all U.S. states and D.C.; for California it says the company operates under the name Simply Business Insurance Agency, LLC and displays License #0M20593. The footer also lists Colorado, New York, Pennsylvania and Texas operating names; it gives no other license identifiers. No regulator lookup was performed or required for this candidate. 15,16,28,17Company-reported. U.S. commercial insurance distribution described by the company. Simply Business, LLC, Simply Business, Inc., Harborway Insurance Agency, LLC, the stated parent and each policy issuer are distinct. The Inc./LLC relationship remains unresolved.

Application process

Relm’s inquiry form collects company and location details; its US offering is distributed through partners and licensed brokers, with no documented instant quote or online bind. 11,3Company-reported. Public inquiry and broker-led access; no form submitted and no quotation received.

The company advertises online quotes and weekday phone access to licensed agents. Its Terms say a quote is not guaranteed and Simply Business cannot bind a risk without panel-member approval; a quote or online purchase path does not establish that every applicant can bind online. 17,16Company-reported. Published U.S. quote and service channels. Binding depends on panel-member approval and the individual offer.

Servicing and renewals

Agree on certificates, endorsements, renewal timing and service contacts with your broker before binding; reviewed pages do not describe a customer portal or these turnaround times. 11,13Not publicly disclosed. Public contact and website terms only; lack of described functions does not establish their absence.

Simply Business lists licensed-agent phone support Monday through Friday: sales 8 a.m.–8 p.m. Eastern Time and service 9 a.m.–6 p.m. These listed hours do not establish a response-time guarantee. 17Company-reported. Hours displayed on the current U.S. contact page; no actual wait-time observation is implied.

The company describes account access for policy documents, certificates, account updates and adding coverage; help material routes some changes to an agent or insurer. Not every policy change is described as self-service. 17,18,16Company-reported. Company-described post-purchase service paths; available tasks may depend on policy and insurer.

The Help Center FAQ says most customers opt into automatic renewal and gives 60-day notice and 30-day processing timing only for those who opt in. The same Help Center summary and June 30, 2026 Terms use broader automatic-renewal wording without the FAQ’s opt-in qualification. The public descriptions conflict; they do not establish which wording applies to every policy. 18,16Conflicting sources. Company-published descriptions reviewed 2026-09-29. FAQ detail, Help Center summary and Terms are inconsistent; no buyer-specific policy notice was reviewed.

Claims assistance

Relm says its claims concierge responds within 24 hours and names Crawford globally and KSW in the US; these are company descriptions, so confirm notice instructions and do not treat timing as independently verified. 12,13Company-reported. Website service descriptions; no test claim, outcome data or confirmation that listed response providers apply to every product.

The Terms say third-party insurers underwrite site policies and each provider handles claims on its own policies; the Help Center directs policyholders to identify and contact the insurer. This establishes a published route, not agency assistance after notice or claim outcomes. 16,18Company-reported. General site-policy claim responsibility. Harborway/Spinnaker applies only to the named Harborway placement relationship.

Customer focus

AI developers, sellers and businesses deploying third-party AI can consider Relm’s products; public pages do not specify a minimum funding stage or revenue threshold. 6,7,9Company-reported. AI product audiences; no inference that all bootstrapped, pre-revenue or growth-stage companies qualify.

Simply Business says it serves small businesses and solopreneurs and lists examples such as contractors, cleaning businesses, LLCs and sole proprietors. These examples describe its stated audience, not guaranteed insurer eligibility or availability. 15,20,16Company-reported. Company-described U.S. audience; eligibility varies by insurer, state and business details.

Fees and compensation

Request premium, tax, broker fee and commission details in writing because reviewed Relm pages do not publish buyer-specific California costs. 2,13,11Not publicly disclosed. No quote, producer agreement or remuneration schedule reviewed; no assertion of zero fees or of a particular compensation model.

The Terms say Simply Business receives commission or other compensation from or through panel members and that customers may also incur separate processing, administrative, service, installment or cancellation fees. They give no amount or placement-specific applicability; the Terms say charges are disclosed before purchase. 16Company-reported. General disclosure dated 2026-06-30; no specific commission, fee schedule, premium or customer charge was reviewed.

Sources

Relm Insurance Official Website

  1. Artificial Intelligence Insurance. Relm Insurance; Introduction; Artificial Intelligence Insurance Risks; footer. Accessed 2026-09-16.
  2. Relm Launches US MGA. Relm Insurance; Opening paragraphs describing US MGA and distribution partners. Accessed 2026-09-16.
  3. Lines of Business. Relm Insurance; Financial Lines through Specialty Lines; individual offering lists. Accessed 2026-09-16.
  4. Tailored Industry Insurance Products. Relm Insurance; Artificial Intelligence; Digital Asset & Web3; Fintech; Space. Accessed 2026-09-16.
  5. Relm Launches AI Liability Solutions. Relm Insurance; NOVAAI, PONTAAI and RESCAAI: Applicable Users and Coverage Highlights. Accessed 2026-09-16.
  6. Relm’s NOVAAI Solution: Insurance for AI Platforms and Developers. Relm Insurance; Introduction; Understanding the New AI Liability Risks for AI Developers. Accessed 2026-09-16.
  7. Relm’s PONTAAI Solution: AI Insurance Coverage Beyond Existing Liability Programs. Relm Insurance; Opening product definition; Specific Shortcomings; Key features. Accessed 2026-09-16.
  8. Relm’s RESCAAI Solution: Innovative Insurance for AI-Exposed Operations. Relm Insurance; RESCAAI: Insurance Coverage Designed for Operational Risks; four coverage areas. Accessed 2026-09-16.
  9. Relm Announces Fronting Partnership with Trisura Specialty Insurance Company. Relm Insurance; Title; opening fronting-agreement paragraph; About Trisura Group. Accessed 2026-09-16.
  10. Contact. Relm Insurance; Get in Touch form; footer broker and coverage restrictions. Accessed 2026-09-16.
  11. Claims. Relm Insurance; Experienced Claims Team; Accessible; illustrative claims scenarios. Accessed 2026-09-16.
  12. Terms & Conditions. Relm Insurance; Website terms; Contact Details: General Inquiries, Claims, Global Claims Response, US Claims Response, Complaints. Accessed 2026-09-16.
  13. Relm Launches Kidnap and Ransom Insurance for Digital Asset and Cannabis Executives. Relm Insurance; Opening product announcement; Comprehensive Protection with Immediate Response. Accessed 2026-09-16.

Simply Business Official Website

  1. Our Small Business Insurance Story. Simply Business; Opening description and audience; digital marketplace, business types and U.S. service. Accessed 2026-09-29.
  2. Terms of Service. Simply Business; Dated June 30, 2026; §1 lines 22–28; §8 lines 87–113; §10 lines 143–149; §19 line 211. Accessed 2026-09-29.
  3. Contact Us. Simply Business; Opening contact details lines 20–31; licensed-agent phone hours lines 46–59; U.S. licensing and state-specific name disclosures in footer lines 108–111, including California License #0M20593. Accessed 2026-09-29.
  4. Help Center. Simply Business; Claims, account servicing, agent-routed changes, renewal FAQ and Common Topics. Accessed 2026-09-29.
  5. How Simply Business Works. Simply Business; Common types lines 92–160; quote/purchase flow; estimate-method footnotes lines 198–200. Accessed 2026-09-29.
  6. Business Insurance for Small Businesses. Simply Business; Small Business Insurance Coverage Options and policy links. Accessed 2026-09-29.
  7. General Liability Insurance for a Small Business. Simply Business; Coverage lines 51–75; audience lines 61–65, 153–155; application and examples elsewhere on page. Accessed 2026-09-29.
  8. Workers’ Compensation Insurance for Small Business. Simply Business; Coverage and benefits lines 45–69; state/buyer qualifications lines 178–189. Accessed 2026-09-29.
  9. Professional Liability Insurance Coverage. Simply Business; Coverage lines 45–100; buyer examples lines 101–158; online quote steps lines 237–260. Accessed 2026-09-29.
  10. Business Owner’s Policy Insurance. Simply Business; Bundle lines 34–38, 218–243; add-on/exclusion discussion lines 226–243; buyer and quote sections. Accessed 2026-09-29.
  11. Commercial Property Insurance. Simply Business; Lines 15–18 present physical-location cover as part of a BOP; lines 34–49 describe the package; lines 59–63 say it is offered as part of the BOP rather than as a standalone policy and link to a BOP quote. Accessed 2026-09-29.
  12. Inland Marine Insurance. Simply Business; Equipment/inventory lines 15–18, 59–63; examples and quote workflow lines 97–140, 168–191. Accessed 2026-09-29.
  13. Cyber Insurance. Simply Business; Claim types lines 88–105; select-buyer add-on/phone quote lines 171–175; route and last-updated lines 389–395. Accessed 2026-09-29.
  14. Producer Compensation Disclosure (United States). Travelers; Ownership interest in a producer, lines 57–60: Travelers says it owns Simply Business, Inc.; relation to Simply Business, LLC not stated. Accessed 2026-09-29.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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