HUB International vs Newfront Telehealth Insurance

HUB brokers a package of coverages for virtual care organizations through its healthcare industry practice rather than underwriting the policies itself. ⁴Company-reported. Virtual care insurance product page as read 2026-09-23; the page does not name an issuing insurer.

Newfront brokers insurance programs for digital-health and telemedicine businesses through a dedicated Digital Health & Telemedicine team; it does not underwrite the coverage. ⁹Company-reported. Digital health page intro and Our approach section.

The virtual care insurance page does not name an issuing insurer for any of the bundled coverages; HUB places this business with insurers that vary by client and placement. ⁴Not found in reviewed sources. Checked the virtual care insurance page on 2026-09-23; no carrier is disclosed there.

The reviewed digital-health page does not name an issuing insurer; it describes working with 'cyber risk professionals' internally rather than naming carriers. ⁹Not publicly disclosed. Page as read on 2026-09-23.

HUB targets this package at healthcare organizations offering virtual care and telehealth services, and flags Patient Compensation Fund states as having specific rules and regulations that can affect coverage. ⁴Company-reported. Product-page eligibility framing; not a published underwriting appetite by state or care specialty.

Newfront says its Digital Health & Telemedicine team designs programs for companies at any stage, from start-up to market leader, without stating a minimum revenue or size threshold. ⁹Company-reported. Strategies for the journey section.

HUB lists coverages it arranges for virtual care organizations, including virtual care medical professional liability, technology errors and omissions, products liability, cyber liability and data security, general liability, and management liability such as D&O and employment practices liability. ⁴Company-reported. Product-page coverage list; the issued policies and their exclusions control an actual claim.

HUB flags specific risks buyers should check, including insurers that may exclude COVID-19-related virtual consultations, ambiguity over whether a policy covers injuries from virtual healthcare services, and data-security exposure since patient and personal data are at high risk across virtual health platforms. ⁴Company-reported. Product-page risk-identification section; describes coverage questions to raise, not confirmed exclusions in any specific policy.

Newfront lists financial injury, professional liability, product liability, and cyber liability as risk categories its digital-health programs address, along with compliance support tied to data-breach and patient-privacy regulations. ⁹Company-reported. Page intro and Compliance + customer protection section.

Not described in the reviewed sources.

The reviewed page does not publish limit ranges or retentions for digital-health programs; coverage is described as custom-designed per client rather than with a fixed schedule. ⁹Not publicly disclosed. Page as read on 2026-09-23.

HUB says it assesses the operational, financial and strategic risks facing virtual care organizations as part of arranging this coverage. ⁴Company-reported. Product-page service description; a company-reported capability.

Newfront says its team addresses novel exposures such as wearables and device-based data capture, and works with its cyber risk group on phishing and ransomware exposure, regulatory issues, and coverage benchmarking. ⁹Company-reported. Vertically-dedicated team and Cyber liability expertise sections.

Newfront says clients can view policies, request changes, find certificates, submit claims, and pay invoices through its platform, with 24/7 access to their insurance program. ⁹Company-reported. A tech-forward take and Industry-leading technology sections.

Not described in the reviewed sources.

Newfront says it provides custom playbooks that guide clients through contract details or claims processes so they know what to do and who to contact. ⁹Company-reported. Step-by-step claims guidance section.