Founder Shield vs HUB International Telehealth Insurance

Founder Shield places A- rated telehealth policies; HUB brokers a multi-line virtual-care package and flags PCF states.

What Is Founder Shield Insurance?

Founder Shield is a commercial insurance broker for venture-backed and growing businesses. Buyers can request coverage through its online portal and work with advisors on insurer selection, policy changes and claims reporting. 1,2,3,4,5

Read the Founder Shield profile

What Is HUB International?

HUB International is a North American insurance brokerage that arranges business insurance, employee benefits and related risk services through local offices and specialist practices. Smaller commercial accounts may be sent to Insureon for an online quote; other programs are handled by HUB advisors, with policy terms set by the insurers they use. 8,9,10

Read the HUB International profile

What Is Virtual Care and Telehealth Insurance?

Virtual care and telehealth insurance addresses liability for healthcare services delivered through technology, including remote consultations. It doesn't automatically extend to cyber incidents, in-person malpractice, or product defects — those need separate confirmation in the quote. 12,13,14

Read the full coverage guide

Key Differences in Telehealth Insurance

Two Brokerages, Different Homes for the Line

Founder Shield is a retail brokerage, described as the innovation arm of The Baldwin Group, and places this line with third-party carriers rated A- or better by AM Best. 7 3 11

Claim Types Versus a Line-Item Package

Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent. 6 11

What to Confirm in Telehealth Insurance Quotes

  • Ask Founder Shield which A- or better carrier is quoting and whether informed-consent claims are on the form. 3 6
  • Ask HUB which insurers quote each line and whether Patient Compensation Fund rules apply. 11
  • Confirm whether D&O or EPL is included in HUB’s package versus a separate Founder Shield placement. 11
  • Check HUB’s COVID-19 exclusion flag against the malpractice wording Founder Shield describes. 11 6

Offering Details

Founder Shield vs HUB International Telehealth Insurance: documented features by provider

CriteriaFounder Shield Virtual Care, Telehealth, and Telemedicine InsuranceHUB International Virtual Care Insurance Brokerage
Role in This Line

Founder Shield is a retail insurance brokerage, described on its site as “the innovation arm of The Baldwin Group,” and places Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance with third-party carriers rather than underwriting the policy itself. 7Company-reported. About-us page; applies to Founder Shield's brokerage model generally, restated here for this line.

HUB brokers a package of coverages for virtual care organizations through its healthcare industry practice rather than underwriting the policies itself. 11Company-reported. Virtual care insurance product page as read 2026-09-23; the page does not name an issuing insurer.

Issuing Insurer

Founder Shield says it places policies, including Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance, only with carriers rated A- or better by AM Best, chosen for the client's industry. It does not name the issuing insurer for this line; that depends on which carrier the policy is placed with. 3Company-reported. General carrier-selection FAQ, not specific to this line's placements.

The virtual care insurance page does not name an issuing insurer for any of the bundled coverages; HUB places this business with insurers that vary by client and placement. 11Not found in reviewed sources. Checked the virtual care insurance page on 2026-09-23; no carrier is disclosed there.

Who It’s For

Founder Shield markets this line to telehealth companies, hospitals and clinics offering remote services, digital health startups, and individual practitioners who see patients virtually. 6Company-reported. Virtual Care, Telehealth, and Telemedicine Insurance product page.

HUB targets this package at healthcare organizations offering virtual care and telehealth services, and flags Patient Compensation Fund states as having specific rules and regulations that can affect coverage. 11Company-reported. Product-page eligibility framing; not a published underwriting appetite by state or care specialty.

Coverage Features

Founder Shield lists medical-malpractice claims from a virtual consultation, data-privacy breaches, technological failures that affect patient care, licensing and regulatory issues, and failure to obtain informed consent as what the policy responds to. 6Company-reported. Product page; the issued policy and declarations control actual coverage.

HUB lists coverages it arranges for virtual care organizations, including virtual care medical professional liability, technology errors and omissions, products liability, cyber liability and data security, general liability, and management liability such as D&O and employment practices liability. 11Company-reported. Product-page coverage list; the issued policies and their exclusions control an actual claim.

HUB flags specific risks buyers should check, including insurers that may exclude COVID-19-related virtual consultations, ambiguity over whether a policy covers injuries from virtual healthcare services, and data-security exposure since patient and personal data are at high risk across virtual health platforms. 11Company-reported. Product-page risk-identification section; describes coverage questions to raise, not confirmed exclusions in any specific policy.

Risk Services

Not described in the reviewed sources.

HUB says it assesses the operational, financial and strategic risks facing virtual care organizations as part of arranging this coverage. 11Company-reported. Product-page service description; a company-reported capability.

How to Apply

You request Founder Shield Virtual Care, Telehealth, and Telemedicine Insurance through Founder Shield's website or an insurance advisor rather than binding coverage directly; Founder Shield says its placement team then approaches carriers on the client's behalf. 7,3Company-reported. About-us and carrier-selection pages describe the general placement process, not a line-specific application form.

Not described in the reviewed sources.

Full Comparison

More Founder Shield vs HUB International Comparisons

Other Telehealth Insurance Comparisons

Sources

Founder Shield

  1. Founder Shield. Founder Shield; Opening broker description; Specialized Practices; Smart Tech, Smarter People; quote and sign-in links. Accessed 2026-09-15.
  2. Quote Portal. Founder Shield; Public landing screen, Create Account and Sign In links. Accessed 2026-09-15.
  3. How Do You Decide Which Carriers to Approach? Founder Shield; FAQ answer on carrier selection: works exclusively with A-rated (AM Best) carriers, matched by industry appetite. Accessed 2026-09-23.
  4. What If Our Company Grows A Lot or Things Change During the Year? Founder Shield; Carl Niedbala answer, November 25, 2024: operational changes and coverage adjustments. Accessed 2026-09-15.
  5. Claims. Founder Shield; Our Approach; How We Support Claims Management, steps 1–5; Make a claim link. Accessed 2026-09-15.
  6. Virtual Care, Telehealth, and Telemedicine Insurance. Founder Shield; What Is Virtual Care, Telehealth, and Telemedicine Insurance?; Who Needs This Insurance?; What Does Virtual Care, Telehealth, and Telemedicine Insurance Cover? Accessed 2026-09-23.
  7. About Us. Founder Shield; “Founder Shield is the innovation arm of The Baldwin Group”; company history and mission. Accessed 2026-09-23.

HUB International

  1. About Us. HUB International; Opening description; 1998 formation of HUB International Limited; 2022 Insureon acquisition; headquarters and employee/office counts. Accessed 2026-09-16.
  2. Contact Us. HUB International; Business Solutions paths for Commercial Insurance Solutions versus Small Commercial Insurance Solutions via Insureon; office search. Accessed 2026-09-16.
  3. Insurance for Technology Companies. HUB International; Technology Company Insurance & Risk Management: startup, software, hardware and digital-media introduction; Business Coverage and People Protection lists; technology-client count. Accessed 2026-09-16.
  4. Virtual Care Insurance Brokerage Coverage. HUB International; Protecting against emerging risks section; coverage list: virtual care medical professional liability, technology E&O, products liability, cyber liability and data security, general liability, management liability (D&O, EPLI); risk-assessment service description; Connect With a Broker. Accessed 2026-09-23.

Telehealth Insurance Guide

  1. Virtual Care. Beazley; Integrated risk protection package; Affirmative coverage for claims made against an insured which results in bodily injury; Traditional healthcare entities – Professional Liability; telehealth space. Accessed 2026-09-16.
  2. Virtual Care Insurance Brokerage Coverage. HUB International; Virtual care medical professional liability; Products liability; Cyber liability; General liability; bodily injuries from healthcare services and technology activities; program tailored to the needs of your practice or organization. Accessed 2026-09-16.
  3. Digital health insurance | eHealth. CFC; Telemedicine and telehealth uses technology to deliver care at a distance; Telemedicine, mHealth, artificial intelligence and remote patient monitoring; Bodily injury arising from healthcare services, technology activities, cyber events and system outages; Cyber and privacy; related medical malpractice product. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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