Counterpart vs The Hartford: How Do They Compare for Crime Insurance?

The Hartford names employee theft, forgery, and robbery as crime examples; Counterpart also lists those events and adds computer fraud, funds transfers, and social engineering. 3,8

What Is Counterpart Insurance?

Counterpart describes a broker-focused platform for small businesses and lists management and professional liability programs. Buyers should compare the named profession, carrier, state, policy wording and any package component on the actual quote. 1,2

Read the Counterpart profile

Read the Counterpart Crime Insurance page

What Is The Hartford?

The Hartford suits SaaS and software small businesses seeking a BOP and an online quote; buyers needing commercial auto through self-service or built-in California EPL coverage should use another route. Eligible small-business quotes can start online in minutes. 5,6,7

Read the The Hartford profile

Read the The Hartford Crime Insurance page

What Is Crime Insurance?

Crime insurance can help reimburse specified business losses from theft and fraud, including employee theft and forgery. Compare those protections separately and ask whether a payment sent after an impersonation scam is covered. 9,10,11,12,13

Read the full coverage guide

What Are the Key Differences Between Counterpart and The Hartford Crime Insurance?

Package Options and Product Track

The Hartford lists crime among five options in its Private Choice Premier management-liability package and separately offers bond and commercial crime within its financial-institutions track. Counterpart publishes a named Commercial Crime product distributed through wholesale brokers. A company should first determine which Hartford track fits its legal and operational profile, then compare whether Counterpart’s separate placement coordinates with existing management-liability coverage. 3 4 8

Employee Theft and Eligibility

The Hartford describes employee theft, forgery, and robbery, with examples for nonprofits and public or private companies in its management-liability lineup. Counterpart lists employee theft, forgery, computer or system fraud, funds transfers, and social engineering, with a general small-business audience. The descriptions overlap on employee theft and forgery, while Counterpart names electronic fraud more specifically. Exact eligibility and policy wording still need confirmation. 3 8

What Should You Confirm in Counterpart and The Hartford Crime Insurance Quotes?

  • Does The Hartford’s quote use Private Choice Premier or the financial-institutions product, and what limits are available? 8
  • What Counterpart exclusions and payment-fraud sublimits apply, and can its crime policy sit alongside your management-liability program? 3

Counterpart and The Hartford Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Counterpart Review Score

-/ 10

Review Score

No reviews found

We found no independent customer rating of Counterpart, so it has no Review Score. Its Trustpilot page shows no reviews, and BBB has no matching business.[7][10]

Read Counterpart reviews

The Hartford Review Score

4.9/ 10

Review Score

5 rated sources

The Hartford’s service record is mixed: NerdWallet rates it 4.5/5 but reports below-average small-business satisfaction. Low Trustpilot ratings add a service concern, although they mix policy types.[1][2][4][5][6][7]

Read The Hartford reviews

Counterpart vs The Hartford Crime Insurance Compared

Counterpart vs The Hartford: Crime Insurance: documented features by provider

CriteriaCounterpart Commercial CrimeThe Hartford Crime Insurance
Role in This Line

Counterpart says its insurance is offered through Counterpart Insurance Services, Inc., which it describes as a producer and surplus-lines broker; its help center says businesses reach the program through a wholesale broker. 1,4Company-reported. Company-published distribution description; it does not identify the insurer for this crime placement.

The Hartford's crime insurance is one of five options in its Private Choice Premier management-liability package, and is offered separately as bond and commercial crime (fidelity) coverage within its financial-institutions product track. 8Company-reported. Management liability product page as read 2026-09-23.

Who It’s For

Counterpart presents its insurance products and risk-management services for small businesses. 3,1Company-reported. The general audience statement is not a crime-specific underwriting rule.

The Hartford's crime coverage is available to nonprofit organizations, publicly traded companies and privately-held companies as part of its management-liability lineup. 8Company-reported. Management liability product page as read 2026-09-23.

Coverage Features

Counterpart’s crime page lists employee theft, forgery, computer or system fraud, funds-transfer fraud and social-engineering scenarios. 3Company-reported. These are marketing examples, not a complete insuring agreement; the actual policy defines covered loss and conditions.

Counterpart separately lists funds-transfer fraud and social-engineering as crime examples. 3Company-reported. The examples do not define authentication conditions, sublimits, exclusions or how a claim would be adjusted.

The Hartford says crime insurance helps cover business-related crimes like employee theft, forgery or robbery, giving as an example an employee stealing money from a cash register. 8Company-reported. Management liability product page as read 2026-09-23. General coverage description; the issued policy controls.

Related Pages for Counterpart vs The Hartford Crime Insurance

Crime Insurance Pages for Counterpart and The Hartford

Other Coverage Lines Compared for Counterpart vs The Hartford

Other Crime Insurance Provider Comparisons

Sources for Counterpart vs The Hartford Crime Insurance

Sources About Counterpart

  1. Counterpart | Agentic Insurance™. Counterpart, Inc.; Current homepage: Quote Online CTA; brokers/small-business audiences; product list; performance claims; legal/footer qualifications, rendered lines 2–52, 55–70, 98–100, 282–287. Accessed 2026-09-29.
  2. About Counterpart. Counterpart, Inc.; Carrier disclosure and Our Story; underwriters named at line 13; company focus lines 22–36. Financial-strength note says ratings are as of 2024-02-26. Accessed 2026-09-29.
  3. Commercial Crime Insurance. Counterpart, Inc.; Retained provider source: product page lists employee theft, forgery, computer/system fraud, funds-transfer and social-engineering examples; prior access 2026-09-28. Direct reopen failed in this session. Accessed 2026-09-28.
  4. How can I get insurance through Counterpart? Counterpart Knowledge Center; Retained source: article describes wholesale-broker referral route; prior access 2026-09-28. Accessed 2026-09-28.

Sources About The Hartford

  1. SaaS Insurance for Your Business. The Hartford; Audience list (software startups, SaaS, IT consulting); Get a Business Owner’s Policy; What Is Business Owner’s Policy Insurance?; general liability introduction and Get a Quote; Get Commercial Property Insurance; Commercial Property Insurance for Your Business; Benefits of The Hartford’s WC Insurance for Employers and Employees; cyber insurance and data breach descriptions; Get a quote for cyber insurance; EPLI introduction and Private Choice Premier; add-ons (workers’ compensation, data breach, commercial auto); technology professional liability mention; small-business availability banner; industry-average premium footnote; footnote 2 state restrictions; footer product-availability disclosure. Accessed 2026-09-16.
  2. Find a Local Insurance Agent. The Hartford; Small-business and midsize agent locators; FAQ that buyers can purchase without an agent by calling or quoting online; statement that agents may charge fees. Accessed 2026-09-16.
  3. Management Liability Insurance | Get a Quote. The Hartford; Crime Insurance section; Who Does Management Liability Insurance Protect?; Management and Professional Liability Insurance for Financial Institutions (Bond and commercial crime (fidelity)). Accessed 2026-09-23.

Sources for the Crime Insurance Guide

  1. Commercial Insurance Guide. California Department of Insurance; Crime. Accessed 2026-09-16.
  2. Crime Non-Financial Applications and Forms. Travelers; Opening paragraph; Sample Policy Forms. Accessed 2026-09-16.
  3. Crime Terms and Conditions. The Travelers Companies, Inc.; I.A–G, printed/PDF pages 1–4; III.RR, printed/PDF p.13; V.B.1–2, printed/PDF pp.18–20; Consideration, printed/PDF p.1; III.P p.8; V.A.3 pp.16–17; V.A.4 p.17; V.B.3 p.20; I.A.3 p.1; III.C p.7; III.S pp.8–9; III.II and III.KK p.12; III.QQ p.13; V.A.5 pp.17–18 (printed/PDF pages); IV.J–O, printed/PDF pages 14–15. Accessed 2026-09-16.
  4. Social Engineering Fraud Insurance. Chubb; Opening; coverage highlights. Accessed 2026-09-16.
  5. Commercial Crime Coverage Application. Travelers Casualty and Surety Company of America; I–III pages 1–2; IX–XI pages 3–4; V–VII, printed/PDF pages 2–3. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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