CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Harper Insurance?
Harper suits hard-to-place businesses such as contractors, care providers, manufacturers and transportation firms; standard small businesses seeking direct quotes should compare online carriers. Its workers’ compensation service helps classify payroll for audits. 5,6
What Is Commercial Property Insurance?
Commercial property may fit your business if you own a building or rely on equipment and stock. Compare replacement-cost terms, deductibles and any coinsurance condition, and check lost-income protection separately. 9,10,11
Key Differences in Commercial Property Insurance
Replacement and Equipment Breakdown
Harper summarizes property as replacing buildings, equipment and inventory and describes a manufacturing placement pairing property with equipment breakdown for a building, production line and machinery. CNA's published claims focus on placement programs and risk-control work, not a named machinery bundle. A manufacturer should ask whether equipment breakdown is included or separate and how interruption during repairs is handled. 7 8 4
Intake and Prevention Work
Harper's online intake asks for state, revenue and a business description, while CNA names sprinkler review and continuity planning. Harper describes a direct way to submit property details; CNA publishes prevention activities. Compare the information needed for an application with the site-level reviews available. 7 4
What to Confirm in Commercial Property Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsHarper
Review Score
No reviews found
We found no customer star rating for Harper. Its Trustpilot page has 0 reviews, and BBB shows 0 customer reviews and 2 complaints.[4][6]
Read Harper reviewsOffering Details
CNA vs Harper: Commercial Property Insurance: documented features by provider
| Criteria | CNA Commercial Property | Harper Commercial Property Insurance |
|---|---|---|
| Role in This Line | Confirm in your quote. | For commercial property, Harper describes calling the insurance companies that write the coverage and presenting the customer with the resulting options to choose from, rather than issuing a commercial property policy itself. 7Company-reported. Homepage 'What we cover' introduction and coverage list, where commercial property is one of the enumerated lines. |
| Issuing Insurer | Confirm in your quote. | Harper's public pages do not name the insurer or insurers that would underwrite a commercial property policy; the homepage shows an unlabeled panel of insurer logos it says it works with, describing the rest as 'specialists who cover the work the big names turn down.' 7Not publicly disclosed. Checked the homepage insurer-logo panel on 2026-09-23; no carrier names accompany the logos in the page text. |
| Who It’s For | CNA identifies Connect for small, Paramount for midsize and Touchstone for large property risks. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Harper's quote-intake form lists all 50 states and Washington, D.C. as selectable, indicating it takes commercial property quote requests nationwide, though eligibility for a specific building or business depends on underwriting review not described on the page. 7Company-reported. Homepage quote-intake state selector. |
| Coverage Features | CNA describes admitted/non-admitted and primary, buffer, excess, quota-share or shared/layered placement options. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Harper's homepage summarizes commercial property insurance as covering a business's buildings, equipment and inventory at what it costs to replace them. 7Company-reported. Homepage 'What we cover' blurb; the issued policy and declarations would control actual valuation method and terms. On its manufacturing industry page, Harper bundles property coverage with equipment breakdown, describing it as covering the building, the production line and machinery that cannot be down for a week. 8Company-reported. Manufacturing industry page; this is a manufacturer-specific bundle of property and equipment breakdown, not necessarily how Harper packages commercial property for other industries. |
| Limits and Retentions | Confirm in your quote. | The reviewed pages do not publish commercial property limits, deductibles or valuation methods such as replacement cost versus actual cash value; those terms are not shown until a specific quote is issued. 7,8Not publicly disclosed. Checked the homepage and manufacturing industry page on 2026-09-23. |
| Risk Services | CNA identifies sprinkler review and business-continuity planning by property risk-control professionals. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial property; capacity subject to underwriting Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Confirm in your quote. |
| How to Apply | Confirm in your quote. | You can start a commercial property quote through Harper's online intake by selecting the 'My building, equipment, and inventory (property)' checkbox alongside the business's state, estimated annual revenue and a description of what it does. 7Company-reported. Homepage quote-intake form. |
Full Comparison
More CNA vs Harper Comparisons
Other Commercial Property Insurance Comparisons
Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- Commercial Property Insurance | CNA Insurance. CNA; Product by customer size; placements and capacity. Accessed 2026-09-28.
Harper
- Text Messaging Terms and Conditions. Harper Global Enterprises Inc.; Effective August 24, 2026; sections 1–3 (entity, consent and service messages), 5 (message costs), 9 (delivery) and 11 (coverage confirmation). Accessed 2026-09-15.
- We're Announcing $47M to Build the Insurance Company Every Business Deserves. Harper / Dakotah Rice; February 26, 2026 article: brokerage identity; AI-assisted submissions and follow-ups; 24–48-hour coverage statement; more than 165 underwriters; plans for additional direct appointments. Accessed 2026-09-15.
- Harper Homepage. Harper; What we cover: 'Commercial property insurance — Buildings, equipment, and inventory, covered at what it costs to replace them.'; quote-intake checkbox 'My building, equipment, and inventory (property)' with state and annual-revenue fields; Insurers We Work With logo panel with no names listed; Why Harper section on price competition. Accessed 2026-09-23.
- Manufacturing Insurance. Harper; Know your coverage: 'Property & equipment breakdown — The building, the line, and the machine that cannot be down a week.'; Who this is for; Why Harper. Accessed 2026-09-23.
Commercial Property Insurance Guide
- Commercial Insurance Guide. California Department of Insurance; What Should I Expect from a Broker-Agent; Commercial Property: Coverage Sections, Limits of Insurance, and Coinsurance; Covered Causes of Loss; Valuation Types; Inland Marine. Accessed 2026-09-16.
- Business Interruption Insurance/Businessowner’s Policies (BOP). National Association of Insurance Commissioners; Background; Commercial Property and Business Interruption bullets. Accessed 2026-09-16.
- Commercial property insurance guide. Texas Department of Insurance; Introduction; Coverage options; Shopping for commercial property insurance; Saving money on your insurance. Accessed 2026-09-16.
