CNA vs Foxquilt

Loews Corporation owned approximately 92% of CNA Financial Corporation’s outstanding common stock as of December 31, 2025. ¹Verified. CNA Financial Corporation common-stock ownership as reported for December 31, 2025 in its 2025 Form 10-K. This is not ownership of each subsidiary or policy and is not a percentage asserted beyond that date.

Foxquilt markets a North American small-business insurance platform and describes licensed-broker services. Its terms name Foxquilt Insurance Services Inc. as the website, products and services operator. Its agent page calls Foxquilt a ‘North American Carrier’ and reports admitted CGL paper in 42 U.S. states and seven Canadian provinces, but names no license-holding entity or license identifier there. The reviewed sources do not map the Inc. or the separately listed Foxquilt Insurance Services LLC to a particular U.S. placement, delegated authority or issuing insurer, so the brand’s U.S. regulated role remains unresolved. ^{36,47,48,38,49}Company-reported. Foxquilt brand and the separately named Inc. and LLC; company disclosures accessed through 2026-09-29. License wording is provider-published and was not independently regulator-verified; no exact license identifiers were found in the inspected provider disclosures.

NerdWallet’s manufacturer assessment reports relatively low property and liability complaints for CNA, but workers’ compensation complaints somewhat higher than expected for CNA’s size. ³⁴Verified. NerdWallet editorial assessment published 2026-03-26 for manufacturers. This is a publisher assessment of complaint patterns, not a consumer rating average, verified claim outcome or full CNA review.

Trustpilot’s CNA.com profile includes business billing complaints alongside long-term-care experiences. These self-selected reports do not establish a representative commercial-insurance outcome. ³⁵Verified. CNA.com Trustpilot profile and individually posted reviews inspected 2026-09-29. The review population mixes business billing and long-term-care experiences; posts are not verified outcomes or representative commercial property-and-casualty customer evidence.

Foxquilt says it serves small and midsize businesses and business-to-business networks. Its current CGL and E&O pages name contractors, e-commerce, personal services, consultants, technology and creative professionals, licensed professionals, and beauty and health services as target examples; listed classes are not guarantees of eligibility. ^37,40,41Company-reported. Company-described North American small-business audience and example product classes; actual appetite depends on product, class, state and underwriting.

CNA directs small-business buyers to work with an agent. CNA also says its U.S. offices work with independent agents and brokers to provide policyholder service and insurance solutions. ^3,4Company-reported. CNA’s stated U.S. small-business route and U.S. agency relationships. These sources do not establish that every CNA product requires an agent or that buyers can complete a purchase directly online.

Foxquilt says customers can request and buy CGL and E&O online, with team assistance available, and receive documents after purchase. Its screens show example businesses, sample limits and prices; these are company illustrations, not quotes tested for a buyer or evidence that every risk can bind online. ^40,41,36Company-reported. Company-reported CGL and E&O purchase workflow; no form was submitted and no quote or purchase was completed in this research.

CNA says CNA Central gives small-business agents access to policy documents, loss runs, and claims information. CNA’s 2022 agent guide says agents can access policy, billing, and claims information and download new-business, renewal, and endorsement documents. This describes agent access, not automatic renewal or a guaranteed renewal offer. ^3,5Company-reported. Small-business agent servicing through CNA Central, based on the current U.S. small-business page and a guide copyrighted 2022. The guide’s detailed portal functions are historical interface descriptions; renewal-document access does not establish that every policy renews or will receive an offer.

A CNA Small Business Service Center handout copyrighted 2021 says the center handles participating agency customers’ inquiries about certificates, policy changes, coverage, billing, and additional coverage or endorsement quotes. It states weekday hours of 7 a.m.–7 p.m. Central Time and says the agency/customer relationship remains in place. This describes a particular service-center program, not every CNA account. ⁶Company-reported. Company-reported service-center functions from a 2021 CNA handout. The handout describes enrollment and account selection for this small-business agency program; it does not establish availability for every CNA policy or account.

Foxquilt says CGL and E&O policy documents and certificates are emailed after purchase and describes digital account tools. For agents and brokers, Foxquilt advertises digital endorsement and cancellation management and change requests in Foxden; this does not establish who has contractual authority or the processing terms for a particular policy. The public material reviewed does not establish policy-specific renewal handling, endorsement authority, cancellation process or service-level guarantees. ^40,41,37,38Company-reported. Company-reported buyer servicing statements and agent/broker portal marketing; no account access or live service interaction tested.

CNA’s Claims Center provides an online entry point where a visitor enters a few details to learn claim-reporting options and lists phone help Monday through Friday, 8 a.m.–8 p.m. Eastern. The page does not establish complete online filing or claim outcomes. ⁷Company-reported. CNA U.S. Claims Center page accessed 2026-09-28; policy-specific reporting instructions, completion of a claim online, and claim outcomes are not established by this page.

Foxquilt product pages describe what a policy may respond to and show a support/contact route, but the reviewed material does not identify who investigates, adjusts or pays a particular U.S. claim, or establish claim outcomes. ^40,41,36Not publicly disclosed. Public-facing marketing and contact pathway only; no policy, claim file, claims agreement or performance sample reviewed.