Markel Insurance vs Resilience: How Do They Compare for Tech E&O Insurance?

Resilience targets US technology E&O buyers from $25 million to $10 billion in revenue, offers primary and excess limits up to $10 million, and describes integrated endorsements and an in-house claims team. Markel lists software/SaaS, hardware, and consultants but does not publish comparable limits in its record. 3,5

Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. 1,2

Read the Markel Insurance profile

Read the Markel Insurance Tech E&O Insurance page

What Is Resilience Insurance?

Resilience suits businesses seeking cyber or technology E&O alongside security-risk services; small companies wanting a standard commercial package should compare other providers. Review the proposed policy separately from its risk-management tools. 4,5

Read the Resilience profile

Read the Resilience Tech E&O Insurance page

What Is Technology Errors and Omissions (E&O) Insurance?

Technology errors and omissions coverage can help pay when a customer claims your software, hosting, installation or technology advice caused financial loss. If you provide tech products or services, check each activity; cyber incidents and unrelated professional work need separate review. 8,9,10,11,12,13,14

Read the full coverage guide

What Are the Key Differences Between Markel Insurance and Resilience Tech E&O Insurance?

Revenue Appetite and Available Limits

Resilience targets US companies with $25 million to $10 billion in revenue and advertises primary and excess Tech E&O limits up to $10 million. Markel lists IT and technology service businesses such as software/SaaS, hardware, and consulting but does not state a revenue threshold or limit in its reviewed record. A buyer above or below Resilience's stated range should ask about eligibility; compare the same primary limit and excess layer with Markel's proposal. 5 3

Integrated Form and Covered Segments

Resilience says its endorsements are integrated into the policy form and lists services, hardware, data centers, telecommunications, software, and web services as target segments. Markel describes a broad technology professional-liability offer including software, hardware, and consulting without detailing form structure. For a company with multiple technology operations, ask whether each service appears in the scheduled class and how endorsements are incorporated. 5 3

Claims Team and Issuing Entity

Resilience describes an in-house 24/7 claims and incident-response team with a dedicated claims manager from triage through settlement, while its US disclosure names Ocrea Risk Services as distributor and Homeland entities as possible underwriters. Markel's product description does not specify the claims structure or policy issuer for a particular quote. Confirm both the claims contact and the legal insurer on the declarations. 7 6 3

What Should You Confirm in Markel Insurance and Resilience Tech E&O Insurance Quotes?

  • Ask Resilience whether your revenue qualifies, which Homeland entity would issue the policy, and how the in-house team handles Tech E&O claims. 5 6 7

  • Ask Markel for its available revenue appetite, primary and excess limits, and the insurer and claims team shown on the proposed form. 3

Markel Insurance and Resilience Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

Markel Insurance Review Score

7.5/ 10

Review Score

2 rated sources

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]

Read Markel Insurance reviews

Resilience Review Score

9.0/ 10

Review Score

1 rated source

There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.[10]

Read Resilience reviews

Markel Insurance vs Resilience Tech E&O Insurance Compared

Markel Insurance vs Resilience: Tech E&O Insurance: documented features by provider

CriteriaMarkel technology errors omissions (official overview)Resilience Technology E&O
Role in This Line

Markel describes offering technology errors omissions for the audience stated on the cited product page. 3Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Resilience markets technology E&O as professional liability coverage for technology companies with complex risk, distributed in the US by a separate insurance agency rather than underwritten by the Resilience brand itself. 5Company-reported. Technology E&O product page introduction, accessed 2026-09-23.

Issuing Insurer

Confirm in your quote.

Resilience's US disclosure states that technology E&O products are distributed by Ocrea Risk Services, LLC (NPN 19169260), doing business as Resilience Cyber Insurance Solutions, and underwritten by Homeland Insurance Company of New York or Homeland Insurance Company of Delaware, both subsidiaries of Intact Insurance Group USA LLC. The product page separately says capacity comes through "approved underwriting companies" rated by AM Best, without naming an insurer beyond the two Homeland entities. 6,5Company-reported. US paragraph of Resilience's disclaimer page and the "Superior Capacity" benefit on the product page, both accessed 2026-09-23; product- and state-specific issuer mapping is not published.

Who It’s For

IT and technology service businesses, including software/SaaS, hardware businesses, and consultants listed by Markel. 3Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Resilience targets US technology E&O business with $25 million to $10 billion in revenue for primary and excess placements, spanning technology services, technology hardware, data centers, telecommunications, software and web services. 5Company-reported. "A Broad Market Appetite" benefit and segment list on the product page, accessed 2026-09-23; smaller companies fall outside the published revenue range.

Coverage Features

The cited product page describes professional liability for broadly defined technology services, including software/SaaS, hardware, and consulting examples. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 3Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Resilience says its policy endorsements are integrated directly into the policy form, which it calls "Coverage Certainty," for what it describes as a straightforward, beginning-to-end read rather than a base form layered with separate endorsement documents. 5Company-reported. "Coverage Certainty" benefit on the product page; the actual policy as issued controls.

Resilience lists six technology segments it underwrites for E&O: technology services (MSP/MSSP, consulting, staffing, storage services, VARs), technology hardware and networking equipment manufacturing, data centers, telecommunications, software (including AI, security software and payment processors) and web services. 5Company-reported. "Comprehensive coverage for technology risks" segment list on the product page, accessed 2026-09-23.

Limits and Retentions

The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 3Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.

Resilience advertises technology E&O limits up to $10 million, available on both a primary and an excess basis. The page does not publish retentions or deductibles. 5Company-reported. "A Broad Market Appetite" benefit, accessed 2026-09-23; the figure is a marketing maximum, not a specific quote.

How to Apply

The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. 3Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

The reviewed technology E&O product page does not describe a self-service online application or quoting process; it routes visitors to request a quote rather than showing an application flow. 5Not publicly disclosed. Technology E&O product page, accessed 2026-09-23.

Claims Support

Confirm in your quote.

Resilience describes a fully in-house claims and incident-response team available 24/7, with a dedicated claims manager who stays with the policyholder from initial triage through settlement, backed by an outside panel of privacy-law, forensics and crisis-communications specialists. The reviewed pages do not describe a claims process specific to technology E&O separate from this shared claims team. 7Company-reported. Claims & Incident Response page, accessed 2026-09-23; response-time and outcome statistics on that page are company-reported and not independently verified.

Related Pages for Markel Insurance vs Resilience Tech E&O Insurance

Tech E&O Insurance Pages for Markel Insurance and Resilience

Other Coverage Lines Compared for Markel Insurance vs Resilience

Other Tech E&O Insurance Provider Comparisons

Sources for Markel Insurance vs Resilience Tech E&O Insurance

Sources About Markel Insurance

  1. About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
  2. Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
  3. IT Professionals E&O Insurance. Markel; Who is this for; software/SaaS, hardware, consultants; professional liability and cyber sections. Accessed 2026-09-30.

Sources About Resilience

  1. Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
  2. Technology E&O. Resilience; "Comprehensive coverage for technology risks" segment list; "Key Benefits" section: A Broad Market Appetite, Comprehensive Coverage, Coverage Certainty, Superior Capacity. Accessed 2026-09-23.
  3. Disclaimer. Resilience; USA paragraph: "Insurance products are distributed by Ocrea Risk Services, LLC (NPN 19169260) dba Resilience Cyber Insurance Solutions. Resilience products are underwritten by Homeland Insurance Company of New York or Homeland Insurance Company of Delaware, each subsidiaries of Intact Insurance Group USA LLC". Accessed 2026-09-23.
  4. Claims & Incident Response. Resilience; "Our Claims Advantage" and "Our Difference" sections: 24/7 in-house Claims & Incident Response team, fully in-house claims staff, dedicated claims manager from triage through settlement, world-class outside panel. Accessed 2026-09-23.

Sources for the Tech E&O Insurance Guide

  1. Glossary of Insurance Terms. National Association of Insurance Commissioners; Professional Errors and Omissions Liability; Errors and Omissions Liability | Professional Liability other than Medical. Accessed 2026-09-16.
  2. Insurance and Bonding Guidelines. Georgia Department of Administrative Services; Professional Liability / Errors and Omissions p.6; Technology Errors & Omissions (Cyber Liability) §9 pp.7–8. Accessed 2026-09-16.
  3. Appendix J – Contractor’s Insurance Requirements, Information Technology Umbrella Contract – Manufacturer Based (Statewide). New York State Office of General Services; §4 Technology Errors and Omissions, printed p.6 / PDF p.6; claims-made tail note. Accessed 2026-09-16.
  4. Technology Errors and Omissions Insurance. The Hartford; What Is Technology Errors and Omissions Insurance?; differences between cyber liability and errors and omissions; How Technology Errors and Omissions Insurance Works With Contracts. Accessed 2026-09-16.
  5. DigiTech Enterprise Risk Management. Chubb; Coverage Synopsis > Third-Party Liability Coverage > Technology Errors and Omissions; Cyber, Privacy and Network Security Liability; footer product-summary disclaimer. Accessed 2026-09-16.
  6. Chubb DigiTech Enterprise Risk Management Policy — Technology E&O, Cyber and Privacy Short Form Application. ACE American Insurance Company / Chubb; Claims-made notice p.1; §2 Nature of Operations product/service schedule pp.2–3; §7 Technology E&O pp.4–5; §9–10 current and desired coverage pp.5–6. Accessed 2026-09-16.
  7. Cyber Risk for Technology Companies. Travelers; CyberRisk Tech coverage includes… technology errors and omissions; businesses can choose cyber protection, E&O protection or both; E&O coverage helps address… errors, omissions or negligent acts in the performance of its services. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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