Markel Insurance vs 
Resilience: How Do They Compare for Cyber Insurance?
Markel Insurance: Specialty Business and Products
Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. 1,2
What Is Resilience Insurance?
Resilience suits businesses seeking cyber or technology E&O alongside security-risk services; small companies wanting a standard commercial package should compare other providers. Review the proposed policy separately from its risk-management tools. 4,5
What Is Cyber Insurance?
Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. 9,10
Key Differences in Cyber Insurance
Published Limits and eCrime Sublimit
Resilience advertises cyber limits up to $20 million on a primary or excess basis and an eCrime sublimit up to $500,000. Markel lists eCrime among Cyber 360 options but publishes no universal limit or retention in the reviewed overview. Resilience’s figures provide a concrete starting point, not a quote; ask how its eCrime sublimit applies and request Markel’s proposed schedule for comparison. 6 3
Monitoring and Incident Response
Resilience says policyholders get proactive threat monitoring, breach-and-attack simulations, and a 24/7 in-house claims and incident-response team with a dedicated manager. Markel’s overview lists coverage categories but does not describe comparable monitoring or claims handling in the reviewed record. If ongoing security operations matter, ask Resilience which services are included and Markel what support accompanies Cyber 360. 6 8 3
Insurer and Distribution
Resilience’s U.S. disclosure names Ocrea Risk Services as distributor and Homeland Insurance Company of New York or Delaware as underwriters, without identifying which issues a given policy. Markel’s product overview does not name a universal cyber insurer and directs buyers or brokers to its team. Ask for the issuing company on the declarations and confirm the applicable state route. 7 3
What to Confirm in Cyber Insurance Quotes
- Ask Resilience whether your proposal is primary or excess, the eCrime sublimit, and which Homeland entity issues it. 6 7
- Ask Markel for each selected Cyber 360 limit, retention, and the named insurer. 3
- Confirm whether threat monitoring, simulations, and 24/7 response are included in each placement. 6 3
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Markel Insurance
Review Score
2 rated sources
There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]
Read Markel Insurance reviewsResilience
Review Score
1 rated source
There's almost nothing public to go on. G2 shows 4.5 out of 5 for Resilience, but from a single review.[10]
Read Resilience reviewsOffering Details
Markel Insurance vs Resilience: Cyber Insurance: documented features by provider
| Criteria | Markel cyber (official overview) | Resilience Cyber Insurance |
|---|---|---|
| Role in This Line | Markel describes offering cyber for the audience stated on the cited product page. 3Company-reported. cyber marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement. | Resilience pairs a cyber insurance policy with security services such as threat monitoring and breach-and-attack simulations. In the US, the policy is placed by a distributor rather than underwritten by the Resilience brand itself. 6Company-reported. Cyber Insurance product page description of the combined offering, accessed 2026-09-23. |
| Issuing Insurer | Confirm in your quote. | Resilience's US disclosure states that cyber insurance products are distributed by Ocrea Risk Services, LLC (NPN 19169260), doing business as Resilience Cyber Insurance Solutions, and underwritten by Homeland Insurance Company of New York or Homeland Insurance Company of Delaware, both subsidiaries of Intact Insurance Group USA LLC. The disclosure does not say which of the two Homeland entities issues a given policy. 7Company-reported. US paragraph of Resilience's disclaimer page, accessed 2026-09-23; product- and state-specific issuer mapping is not published. |
| Who It’s For | Businesses with strong security controls; listed sectors include financial and professional services, retail, manufacturing, technology, and healthcare. 3Company-reported. cyber marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement. | Resilience markets US cyber insurance across industries including healthcare, higher education, financial institutions and services, manufacturing, construction, law firms, professional services, public entities, retail, hospitality, technology, life sciences, medical devices and pharmaceuticals. 6Company-reported. "Broad Market Appetite" availability table for the United States, accessed 2026-09-23; the table does not state a minimum revenue or company-size threshold for cyber (unlike the separate tech E&O appetite range). |
| Coverage Features | The cited product page describes Cyber 360 options including business interruption, dependent business interruption, eCrime, privacy/security liability, PCI DSS liability, media liability, and technology professional liability. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 3Company-reported. cyber marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement. | Resilience lists privacy wrongful-act coverage, eCrime coverage up to $500,000, coverage for incident costs that exceed the policy limit (such as legal, forensics and crisis communications), and funds-transfer-fraud recovery assistance among its cyber policy features. 6Company-reported. "Policy Coverage" section of the product page; actual insuring agreements, sublimits and exclusions are set by the issued policy. |
| Limits and Retentions | The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 3Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred. | Resilience advertises cyber limits up to $20 million, available on a primary or excess basis, with a separate eCrime sublimit of up to $500,000. The page does not publish minimum limits, retentions or deductibles. 6Company-reported. "Top-Rated Insurance with Broad Market Appetite" and "Policy Coverage" sections; figures are marketing maximums, not a specific quote. |
| Risk Services | Confirm in your quote. | Resilience says policyholders get proactive threat monitoring from its Risk Operations Center and access to breach-and-attack simulations powered by AttackIQ, in addition to the policy itself. 6Company-reported. "The Resilience Advantage" section of the cyber product page. |
| How to Apply | The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. 3Company-reported. cyber marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement. | The reviewed cyber product page does not describe a self-service online application or quoting process; it routes visitors to request a quote or watch a product overview rather than showing an application flow. 6Not publicly disclosed. Cyber Insurance product page, accessed 2026-09-23. |
| Claims Support | Confirm in your quote. | Resilience describes a fully in-house claims and incident-response team available 24/7, with a dedicated claims manager who stays with the policyholder from initial triage through settlement, backed by an outside panel of privacy-law, forensics and crisis-communications specialists. 8Company-reported. Claims & Incident Response page, accessed 2026-09-23; response-time and outcome statistics on that page are company-reported and not independently verified. |
Full Comparison
Other Cyber Insurance Comparisons
Sources
Markel Insurance
- About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
- Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
- Cyber Insurance Coverage. Markel; Markel Cyber 360; coverages available; business disruption; fraud; privacy/security liability; technology professional liability. Accessed 2026-09-30.
Resilience
- Home Page. Resilience; Cyber risk management; Broad market appetite. Accessed 2026-09-16.
- Technology E&O. Resilience; Technology Errors & Omissions: technology risk categories; Key Benefits; primary and excess offering; A Broad Market Appetite (US revenue $25M–$10B). Accessed 2026-09-16.
- Cyber Insurance. Resilience; Policy Coverage section: privacy wrongful act coverage, up to $500k eCrime coverage, coverage costs beyond policy limits, recovery for funds transfer fraud; "The Resilience Advantage" section; "Broad Market Appetite" availability table listing Cyber Insurance and Tech E&O in the United States. Accessed 2026-09-23.
- Disclaimer. Resilience; USA paragraph: "Insurance products are distributed by Ocrea Risk Services, LLC (NPN 19169260) dba Resilience Cyber Insurance Solutions. Resilience products are underwritten by Homeland Insurance Company of New York or Homeland Insurance Company of Delaware, each subsidiaries of Intact Insurance Group USA LLC". Accessed 2026-09-23.
- Claims & Incident Response. Resilience; "Our Claims Advantage" and "Our Difference" sections: 24/7 in-house Claims & Incident Response team, fully in-house claims staff, dedicated claims manager from triage through settlement, world-class outside panel. Accessed 2026-09-23.
Cyber Insurance Guide
- Cyber Insurance. Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
- CyberEdge specimen policy. AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.
