Liberty Mutual vs 
Pie Insurance: How Do They Compare for Cyber Insurance?
What Is Liberty Mutual Business Insurance?
Liberty Mutual spans small-commercial, commercial, specialty, surety, and reinsurance businesses. The insurer and distribution route depend on the product, so check the offer and policy before you compare terms. 1,2
What Is Pie Insurance?
Pie suits small businesses seeking workers’ compensation with online quoting and pay-as-you-go billing based on reported payroll, without an initial deposit; firms needing a broad technology or executive program should look elsewhere. 4,5,6
What Is Cyber Insurance?
Cyber insurance can help pay covered response costs and claims against your business after a cyber incident. If your business relies on data, software or outside providers, compare response limits, vendor outages and approval rules. 8,9
Key Differences in Cyber Insurance
Small-Business Access and Carrier
Pie says it helps small businesses obtain cyber coverage from carrier partners, rather than underwriting the policy itself, and directs buyers to start a quote through its website. Liberty Mutual lists Liberty Cyber Resolution and routes buyers through a broker or agent. Ask Pie which partner would issue the policy and compare that intermediary route with Liberty Mutual’s proposed carrier. 7 3
First-Party Loss and Third-Party Claims
Pie describes first-party coverage for a business’s own stolen data or hacked network, plus third-party protection if others sue over a cybercrime. It names identity theft, cyber extortion, and related lawsuits as scenarios. Liberty Mutual also describes first- and third-party coverage but does not itemize those events in the record. Request each form’s exact triggers and limits for extortion and identity theft. 7 7 3
Quote Terms and Package Options
Pie says cyber can be sold alongside workers’ compensation, commercial auto, and BOP coverage, and its product page does not name the issuing insurer. Liberty Mutual’s record does not establish package options, limits, or retentions. Ask both representatives how cyber coordinates with other business policies and whether limits are shared. 7 3
What to Confirm in Cyber Insurance Quotes
- Ask Pie for the carrier name, quote-specific limits, and wording for data recovery, extortion, identity theft, and third-party suits. 7
- Ask Liberty Mutual which first- and third-party events and proactive services are included in Liberty Cyber Resolution. 3
- Compare each quote’s retention, cyber aggregate, and coordination with other business policies. 7 3
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
Liberty Mutual
Review Score
2 rated sources
Customers give Liberty Mutual 4.2 out of 5 on Trustpilot from 3,836 reviews, but that page mixes auto, home and life customers with business ones. For business insurance specifically, NerdWallet gives 3.0 out of 5 and reports more complaints than expected.[4][1]
Read Liberty Mutual reviewsPie Insurance
Review Score
2 rated sources
Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.[1][4][6]
Read Pie Insurance reviewsOffering Details
Liberty Mutual vs Pie Insurance: Cyber Insurance: documented features by provider
| Criteria | Liberty Cyber Resolution | Pie Cyber Insurance for Small Businesses |
|---|---|---|
| Role in This Line | Liberty Mutual lists Liberty Cyber Resolution as a commercial cyber product. 3Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty Cyber Resolution. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. | Pie says it helps small businesses get the best cyber coverage 'from our insurance carrier partners,' identifying itself as an intermediary rather than the underwriter for this line. 7Company-reported. Cyber Insurance product page as read on 2026-09-23. |
| Issuing Insurer | Confirm in your quote. | The reviewed page refers only to 'our insurance carrier partners' and does not name a specific insurer for Pie's cyber product. 7Not publicly disclosed. Cyber Insurance product page as read on 2026-09-23. |
| Who It’s For | The commercial cyber page directs business buyers to a broker or agent. 3Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty Cyber Resolution. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. | Pie markets cyber insurance to small businesses generally, cross-selling it alongside workers' compensation, commercial auto, and BOP insurance on other small-business product pages. 7Company-reported. Cyber Insurance product page as read on 2026-09-23; no minimum size, revenue, or industry restriction was published. |
| Coverage Features | The product description says it includes first- and third-party cyber coverage and proactive risk mitigation. 3Company-reported. Official Liberty Mutual commercial/product page; company-reported description scoped to Liberty Cyber Resolution. Not policy wording, underwriting approval, state eligibility or a coverage guarantee. | Pie describes its cyber policies as varying by business need, with first-party coverage for expenses when a business's own data is stolen or network hacked, and third-party coverage to help if the business is sued over a cybercrime affecting others. 7Company-reported. Cyber Insurance product page as read on 2026-09-23; the issued policy controls the specific insuring agreements and exclusions. Pie lists identity theft (for an employee or customer's stolen identity), cyber extortion (help regaining private information after an extortion event), and financial protection against related lawsuits as scenarios its cyber coverage responds to. 7Company-reported. Cyber Insurance product page as read on 2026-09-23. |
| How to Apply | The cited product page does not establish an online application or policy-binding path; ask the listed team or your broker/agent how this product is placed. 3Not found in reviewed sources. Reviewed product-page scope only. This not-found disposition is not a claim that no digital route exists. | Pie directs cyber buyers to contact the company to start a quote through its website. 7Company-reported. Cyber Insurance product page as read on 2026-09-23. |
Full Comparison
More Liberty Mutual vs Pie Insurance Comparisons
Other Cyber Insurance Comparisons
Sources
Liberty Mutual
- Company Profile. Liberty Mutual Group; Strategic business units paragraph: US Retail Markets (individuals/small businesses; small commercial; countrywide) and Global Risk Solutions (mid-size/large businesses; commercial, specialty, reinsurance, surety; worldwide). Accessed 2026-09-29.
- Commercial Insurance Solutions. Liberty Mutual Business Insurance; Commercial solutions index names commercial auto and fleet, cyber, environmental liability, equipment breakdown, excess and surplus, general liability, healthcare liability, inland marine, management liability, multinational, ocean marine, professional liability, property, reinsurance, surety, umbrella/excess and workers compensation. Disclosure says policy insurer is named when offered, may be an affiliate/subsidiary or surplus-lines insurer; states/jurisdictions and actual policy terms vary. Accessed 2026-09-29.
- Cyber Insurance. Liberty Mutual Business Insurance; Products section names Liberty Cyber Resolution (first- and third-party cyber) and Liberty Tech Resolution (cyber plus technology E&O); eligibility/placement is broker or agent distributed; page describes risk-engineering and incident-response resources as company-reported services. Accessed 2026-09-29.
Pie Insurance
- Legal. Pie Insurance; State Licenses; footer disclosure naming producer and workers’ compensation versus third-party underwriting roles. Accessed 2026-09-15.
- Workers’ Comp Insurance For Small Businesses. Pie Insurance; Get a workers’ compensation quote online; insurance made for your small business; quote inputs; coverage description; quote-time and savings qualifications; AM Best link. Accessed 2026-09-16.
- Online Account Tutorial. Pie Insurance; Payment-method updates; instant and custom certificates; policy information; document access; agent-handled custom certificate qualification. Accessed 2026-09-15.
- Cyber Insurance for Small Businesses. Pie Insurance; What's typically covered by cyber insurance? First party coverage, Third party coverage; How does cyber insurance protect small businesses? Identity theft, Cyber extortion, Financial protection; Make sure you're covered: Start my quote. Accessed 2026-09-23.
Cyber Insurance Guide
- Cyber Insurance. Federal Trade Commission; Opening; First-Party and Third-Party Coverage; First-Party Coverage; Third-Party Coverage; What Should Your Cyber Insurance Policy Cover. Accessed 2026-09-16.
- CyberEdge specimen policy. AIG; General Terms §§4–6, PDF pp.3–6; Security and Privacy §1 p.11, §2(l)/(p) p.14, §3 pp.15–18, exclusions p.18; Event Management §1 and §2(h), PDF pp.19–20. Accessed 2026-09-16.
