CNA vs Pie Insurance: How Do They Compare for General Liability Insurance?

CNA’s GL description focuses on covered third-party bodily injury and property damage. Pie says it connects small businesses with carrier partners and lists bodily injury, property damage, reputation harm, product liability, and advertising injury. 4,8

CNA Small Business Insurance: Products, Agents and Service

CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3

Read the CNA profile

Read the CNA General Liability Insurance page

What Is Pie Insurance?

Pie suits small businesses seeking workers’ compensation with online quoting and pay-as-you-go billing based on reported payroll, without an initial deposit; firms needing a broad technology or executive program should look elsewhere. 5,6,7

Read the Pie Insurance profile

Read the Pie Insurance General Liability Insurance page

What Is General Liability Insurance?

General liability can protect your business when a customer or visitor claims you caused injury or damaged their property. It suits businesses serving customers or working on their premises; your own building, tools and stock need property coverage. 9,10,11

Read the full coverage guide

Key Differences in General Liability Insurance

Coverage Categories

CNA describes GL as addressing amounts owed for covered third-party bodily injury or property damage. Pie lists those types of exposure alongside reputation harm, product liability, and advertising injury. The public descriptions therefore differ in how much they enumerate; Pie’s page does not establish that every listed category appears on every policy, and CNA’s short description does not settle the form’s full scope. If advertising or product claims matter to your business, ask each provider to point to the relevant insuring agreement or endorsement. 4 8

Who Places the Coverage

CNA identifies a GL line with industry-specific underwriting, risk-control, and claims professionals. Pie says it works through insurance carrier partners and asks buyers to contact it for a quote. Ask Pie which insurer would issue the policy and compare its proposal with CNA’s form, limits, and service contacts. The published pages do not give a buyer-specific price or limit. 4 8

What to Confirm in General Liability Insurance Quotes

  • Ask Pie which partner and policy terms cover products, advertising injury, and your specific operations. 8
  • Ask CNA for limits, forms, and the named claims and risk-control contacts. 4

CNA and Pie Insurance Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

CNA Review Score

9.0/ 10

Review Score

1 rated source

Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]

Read CNA reviews

Pie Insurance Review Score

1.7/ 10

Review Score

2 rated sources

Pie’s service record raises clear concerns: elevated regulator complaints reported by NerdWallet, 1.7/5 on Trustpilot and an F from BBB. Investigate billing, cancellation and complaint handling before buying.[1][4][6]

Read Pie Insurance reviews

CNA vs Pie Insurance General Liability Insurance Compared

CNA vs Pie Insurance: General Liability Insurance: documented features by provider

CriteriaCNA Commercial General LiabilityPie General Liability Insurance
Role in This Line

Confirm in your quote.

Pie says it helps small businesses get the best general liability coverage 'from our insurance carrier partners,' identifying itself as an intermediary rather than the underwriter for this line. 8Company-reported. General Liability product page as read on 2026-09-23.

Issuing Insurer

Confirm in your quote.

The reviewed page refers only to 'our insurance carrier partners' and does not name a specific insurer for Pie's general liability product. 8Not publicly disclosed. General Liability product page as read on 2026-09-23.

Who It’s For

CNA identifies GL solutions for smaller companies, mid-sized firms and large firms. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

Pie calls general liability 'one of the most common types of insurance that businesses carry' and markets it to small businesses generally, cross-selling it alongside workers' compensation, commercial auto, cyber, and BOP insurance. 8Company-reported. General Liability product page as read on 2026-09-23; no minimum size or industry restriction was published.

Coverage Features

CNA Commercial General Liability addresses amounts a business may owe third parties for covered bodily injury or property damage. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

Pie lists bodily injury, property damage, reputation harm (slander and libel claims), product liability, and advertising injury as the categories its general liability coverage typically addresses. 8Company-reported. General Liability product page as read on 2026-09-23; the issued policy controls actual insuring agreements and exclusions.

Limits and Retentions

Confirm in your quote.

The reviewed page does not publish limits, deductibles, or premium ranges for general liability coverage. 8Not publicly disclosed. General Liability product page as read on 2026-09-23.

Risk Services

CNA describes industry-specific underwriting/risk-control support and claims professionals for the GL line. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US commercial GL Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control.

Confirm in your quote.

How to Apply

Confirm in your quote.

Pie directs general liability buyers to contact the company to start a quote through its website. 8Company-reported. General Liability product page as read on 2026-09-23.

Related Pages for CNA vs Pie Insurance General Liability Insurance

General Liability Insurance Pages for CNA and Pie Insurance

Other Coverage Lines Compared for CNA vs Pie Insurance

Other General Liability Insurance Provider Comparisons

Sources for CNA vs Pie Insurance General Liability Insurance

Sources About CNA

  1. Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
  2. CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
  3. General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
  4. Commercial General Liability Insurance | CNA Insurance. CNA; Commercial General Liability; customer sizes, coverage, teams. Accessed 2026-09-28.

Sources About Pie Insurance

  1. Workers’ Comp Insurance For Small Businesses. Pie Insurance; Get a workers’ compensation quote online; insurance made for your small business; quote inputs; coverage description; quote-time and savings qualifications; AM Best link. Accessed 2026-09-16.
  2. Online Account Tutorial. Pie Insurance; Payment-method updates; instant and custom certificates; policy information; document access; agent-handled custom certificate qualification. Accessed 2026-09-15.
  3. General Liability Insurance. Pie Insurance; What's typically covered by general liability insurance? Bodily Injury, Property Damage, Reputation Harm, Product Liability, Advertising Injury; How does general liability insurance help protect small businesses?; Make sure you're covered: Contact Us. Accessed 2026-09-23.

Sources for the General Liability Insurance Guide

  1. Commercial general liability insurance. Insurance Information Institute; Coverage A; Coverage B; Coverage C; Purchasing commercial general liability insurance. Accessed 2026-09-16.
  2. Commercial Insurance Guide. California Department of Insurance; Commercial General Liability; Commercial Automobile; What Should I Expect from a Broker-Agent?; How Are Commercial Policies Rated? Accessed 2026-09-16.
  3. Commercial General Liability Coverage Form. ISO; specimen hosted by Hiscox; I.A pp.1–5; I.B pp.6–7; I.C pp.7–8; Supplementary Payments p.8; II pp.9–10; III p.10; IV pp.10–12. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

Get Help With Insurance Buying and Renewals.

Get help buying coverage and managing renewals, with less paperwork for your team. Start with a free consultation.

Talk to Spot