CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Mylo Insurance?
Mylo suits small businesses wanting online quote comparisons or licensed-advisor help; firms needing complex program management should compare full-service brokers. Mylo says 95% of customers pay no fee, though some transactions carry fees. 5,6
What Are Surety Bonds?
A surety bond guarantees that your business meets a specific obligation to a customer, contracting party or government agency. If a contract, license or permit requires one, get its exact form and amount; a bond is not insurance for your own losses. 8,9,10,11,12
Key Differences in Surety Bonds
Carrier-side processing and multi-provider comparison
CNA says its agents and brokers serve individuals through large businesses, and bONdLINE supports transactional underwriting, issuance and reporting. Mylo describes a broker process that recommends a license or permit bond and compares quotes across surety providers. If you know the exact bond required, CNA’s platform offers a defined transactional workflow; Mylo’s documented value is comparing providers for local licensing obligations. Ask who will issue the bond and whether the quote matches the authority’s form. 4 7
Understanding the bond obligation
Mylo explains that if the surety pays a government authority after a business violates its license or permit, the business must reimburse the surety and could face suit or licensing consequences if it cannot. CNA’s claims describe commercial and contract bond availability without this buyer-facing explanation of recourse. That distinction does not mean the obligation differs by provider; the bond agreement controls. Before choosing, review the indemnity terms and confirm the obligee’s exact name, bond amount and renewal requirement. 4 7
What to Confirm in Surety Bonds Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsMylo
Review Score
2 rated sources
Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.[4][6][7]
Read Mylo reviewsOffering Details
CNA vs Mylo: Surety Bonds: documented features by provider
| Criteria | CNA Surety and Commercial Bonds | Mylo Surety Bonds |
|---|---|---|
| Role in This Line | Confirm in your quote. | Mylo brokers commercial surety bonds by comparing quotes from multiple surety providers rather than acting as the surety itself. 7Company-reported. Surety bonds product page. |
| Issuing Insurer | Confirm in your quote. | The surety bonds product page does not name the specific surety company that would issue a given business's bond. 7Not publicly disclosed. Checked the surety bonds product page on 2026-09-23. |
| Who It’s For | CNA says its surety offering serves a range from individuals and small businesses to Fortune 1000 companies through agents and brokers. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Mylo markets surety bonds to businesses whose local government requires a bond to hold a business license or permit. 7Company-reported. Surety bonds product page. |
| Coverage Features | CNA Surety markets commercial and contract surety bonds in all 50 states, Canada and Puerto Rico. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Mylo explains a surety bond as a three-way agreement between the business (principal), a government authority (obligee) and an insurance company (surety): the surety pays the government authority if the business violates its license or permit, and the business must then reimburse the surety. 7Company-reported. Surety bonds product page; a structural description, not a specific bond's terms. Mylo warns that if a business cannot reimburse the surety after a bond payout, the surety may sue, the business could lose its license, and it could become harder to obtain a bond in the future. 7Company-reported. Surety bonds product page FAQ. |
| Limits and Retentions | Confirm in your quote. | The surety bonds product page does not publish typical bond amounts or premium ranges; these depend on the license or permit requirement and the business's profession. 7Not publicly disclosed. Checked the surety bonds product page on 2026-09-23. |
| How to Apply | CNA bONdLINE supports underwriting, issuance and reporting of transactional bonds. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Mylo says it can recommend the right bond for a business, compare quotes across surety bond providers, and find the best combination of coverage and price. 7Company-reported. Surety bonds product page "How will Mylo help me find the right bond?" section. |
Full Comparison
More CNA vs Mylo Comparisons
Other Surety Bonds Comparisons
Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- CNA Surety - Surety and Fidelity Bonds | CNA Insurance. CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28.
Mylo
- Small Business Insurance. Mylo; Hero; What Insurance Does A Small Business Need (Business Owners Policy listing); Get My Quote; Business Insurance FAQs; commercial-product navigation; footer legal disclosure. Accessed 2026-09-16.
- About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
- Surety Bonds. Mylo; Surety bonds show you mean business; How does a surety bond work?; Surety bond FAQs; How will Mylo help me find the right bond? Accessed 2026-09-23.
Surety Bonds Guide
- Glossary of Insurance Terms. National Association of Insurance Commissioners; Surety Bond; Fidelity. Accessed 2026-09-16.
- Surety bonds. U.S. Small Business Administration; Opening guarantee of work completion; Contract or commercial bonds; Bid, Payment, Performance, Ancillary; Eligibility > credit, capacity, and character. Accessed 2026-09-16.
- 40 U.S. Code § 3131 — Bonds of contractors of public buildings or works. Legal Information Institute, Cornell Law School, reproducing 40 U.S.C. § 3131; §3131(b) Type of Bonds Required — performance bond and payment bond. Accessed 2026-09-16.
- Surety Bonds. Chubb; Construction Surety Bonds (performance, payment, maintenance); Commercial Surety Bonds (license and permit, court, commercial contract). Accessed 2026-09-16.
- Surety Bonds Insurance. Harper; What is Surety Bonds insurance?; A bond is not insurance; License & permit bonds; Contract bonds — bid, performance, and payment; Is a bond the same as insurance? Accessed 2026-09-16.
