CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Mylo Insurance?
Mylo suits small businesses wanting online quote comparisons or licensed-advisor help; firms needing complex program management should compare full-service brokers. Mylo says 95% of customers pay no fee, though some transactions carry fees. 4,5
What Is a Business Owner’s Policy?
A BOP may suit an eligible small business that wants property, liability and lost-income protection together. If you also need auto, workers’ compensation or professional liability, plan for separate coverage. 7,8
What Are the Key Differences Between CNA and Mylo Business Owner’s Policy?
Business interruption and property detail
Mylo describes a BOP combining general liability, business property, and business interruption measured as actual loss sustained during a covered shutdown. CNA Connect lists buildings, income, business contents, computer equipment, receivables, and money or securities. Compare the interruption trigger, restoration period, and property schedule in the quotes, then check that high-value equipment and financial assets are accounted for. 6 2
Carrier choice and shopping process
Mylo says it compares multiple carriers and can route buyers through its online recommendation tool or a licensed advisor; its pages do not identify the specific issuer for a given BOP. CNA Connect is CNA’s own package and reports 300-plus optional endorsements. Ask Mylo to name the proposed insurer and compare its form and selected endorsements with CNA’s for the same limits. 6 4 2
What Should You Confirm in CNA and Mylo Business Owner’s Policy Quotes?
CNA and Mylo Review Scores for 2026
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA Review Score
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsMylo Review Score
Review Score
2 rated sources
Mylo has strong feedback on its Kansas City Birdeye listing, while its tiny Trustpilot sample is negative. Most available feedback mixes personal and business insurance.[4][6][7]
Read Mylo reviewsCNA vs Mylo Business Owner’s Policy Compared
CNA vs Mylo: Business Owner’s Policy: documented features by provider
| Criteria | CNA Connect Businessowners Policy | Mylo Business Owner's Policy |
|---|---|---|
| Role in This Line | Confirm in your quote. | Mylo brokers a business owner's policy by comparing quotes from multiple carriers rather than underwriting the policy itself. 6,4Company-reported. BOP product page and the business-insurance overview page. |
| Issuing Insurer | Confirm in your quote. | Mylo says it partners with more than 40 A-rated commercial insurance carriers and names Travelers, Liberty Mutual, The Hartford and Hiscox as examples, but neither page identifies which carrier would issue a specific business's BOP. 4Company-reported. Business-insurance overview page FAQ; the carrier panel is described company-wide, not BOP-specific. |
| Who It’s For | CNA says CNA Connect serves more than 600 small-business classes. 2Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US small-business BOP Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Mylo's business-insurance overview page lists a BOP among the coverages most owners start with, alongside commercial auto, workers' compensation and commercial umbrella, and says it gives each business a personalized coverage recommendation. 4Company-reported. Business-insurance overview page. |
| Coverage Features | CNA Connect packages property and general liability exposures including buildings, income, business contents, computer equipment, receivables and money/securities. 2Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US small-business BOP Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. CNA says CNA Connect has 300+ optional endorsements and adjustable deductibles/limits. 2Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: US small-business BOP Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Mylo describes its BOP as bundling three coverages: general liability for third-party bodily injury, property damage and advertising-injury claims; commercial property for damage to a business's building and business personal property from causes such as fire, storm, theft or vandalism; and business interruption for lost income (actual loss sustained) during a covered shutdown. 6Company-reported. BOP product page coverage sections; the issued policy and its exclusions control. Mylo says packaging these three coverages in a BOP instead of buying them separately typically costs less and can provide better coverage than buying each individually. 6Company-reported. BOP product page FAQ; a general company statement, not a quoted savings figure for any specific business. |
| Limits and Retentions | Confirm in your quote. | Neither the BOP product page nor the business-insurance overview page publishes specific coverage limits, deductibles or premium ranges. 6,4Not publicly disclosed. Checked both pages on 2026-09-23. |
| How to Apply | Confirm in your quote. | Mylo says a buyer can shop for a BOP online through its Mind of Mylo recommendation tool or by phone with a licensed advisor (844-863-5950), and that Mylo has agents licensed in all 50 states. 4Company-reported. Business-insurance overview page FAQ. |
Related Pages for CNA vs Mylo Business Owner’s Policy
Business Owner’s Policy Pages for CNA and Mylo
Other Coverage Lines Compared for CNA vs Mylo
Other Business Owner’s Policy Provider Comparisons
Sources for CNA vs Mylo Business Owner’s Policy
Sources About CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
Sources About Mylo
- Business Insurance. Mylo; What insurance does a small business need?; Why Mylo? (40+ top-rated commercial insurance partners, 4.8 Google rating, BBB Accredited); What insurance carriers do you work with?; How do I shop for insurance with Mylo? Accessed 2026-09-23.
- About Mylo. Mylo; Your Digital One-Stop Shop; The Broker Advantage; Proven Heritage, Powerful Future; About Mylo FAQs. Accessed 2026-09-15.
- Business Owner's Policy. Mylo; Like you, a BOP can do three things at once!; Coverage #1: general liability; Coverage #2: commercial property; Coverage #3: Business Interruption; Business Owner Policy FAQs. Accessed 2026-09-23.
Sources for the Business Owner’s Policy Guide
- Small Business. National Association of Insurance Commissioners; FAQ: What’s a business owners policy?; What’s general liability insurance. Accessed 2026-09-16.
- Business Interruption and Business Owner Policy. National Association of Insurance Commissioners; Background; General liability, Commercial property and Business interruption bullets. Accessed 2026-09-16.
