CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Harper Insurance?
Harper suits hard-to-place businesses such as contractors, care providers, manufacturers and transportation firms; standard small businesses seeking direct quotes should compare online carriers. Its workers’ compensation service helps classify payroll for audits. 5,6
What Are Surety Bonds?
A surety bond guarantees that your business meets a specific obligation to a customer, contracting party or government agency. If a contract, license or permit requires one, get its exact form and amount; a bond is not insurance for your own losses. 8,9,10,11,12
Key Differences in Surety Bonds
Transactional tools and stated issuance timing
CNA says bONdLINE supports transactional-bond underwriting, issuance and reporting, while its agent and broker network serves a wide range of business sizes. Harper gives a more specific timing distinction: most license and permit bonds issue the same or next day, whereas contract bonds take longer because the surety reviews the job. If a deadline drives the choice, Harper’s timing statement is useful for planning, but neither route replaces confirmation of the obligee’s required wording and actual underwriting timeline. 4 7
Choosing the right bond family
Harper names license and permit, bid/performance/payment, DMV dealer, and court or fiduciary bonds; it also explains that a paid claim can be recovered from the bonded applicant. CNA describes commercial and contract surety in all 50 states, Canada and Puerto Rico, without listing the same detailed categories in the reviewed record. Give both the exact bond form and obligee name, and ask who stands behind the bond and what indemnity you must sign. 4 7
What to Confirm in Surety Bonds Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsHarper
Review Score
No reviews found
We found no customer star rating for Harper. Its Trustpilot page has 0 reviews, and BBB shows 0 customer reviews and 2 complaints.[4][6]
Read Harper reviewsOffering Details
CNA vs Harper: Surety Bonds: documented features by provider
| Criteria | CNA Surety and Commercial Bonds | Harper Surety Bonds |
|---|---|---|
| Role in This Line | Confirm in your quote. | Harper arranges surety bonds rather than underwriting them: it says a bond is a promise, backed by a separate bond company, that the applicant will do what a license or contract requires, and Harper places that promise, it does not stand behind it. 7Company-reported. Surety bonds page 'What is Surety Bonds insurance?' and FAQ 'Is a bond the same as insurance?'. |
| Who It’s For | CNA says its surety offering serves a range from individuals and small businesses to Fortune 1000 companies through agents and brokers. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Harper says bonds are required across many industries and use cases, naming auto dealers, contractors and notaries as examples of businesses that need them for licenses, permits or contracts. 7Company-reported. Surety bonds page introduction; not an exhaustive list of every bonded occupation. |
| Coverage Features | CNA Surety markets commercial and contract surety bonds in all 50 states, Canada and Puerto Rico. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Harper places four categories of bonds: license and permit bonds required by a state or city, contract bid/performance/payment bonds, DMV dealer bonds placed with its garage program, and court or fiduciary bonds for estate or court obligations. 7Company-reported. Surety bonds page's four bond-type tiles; actual bond form and obligee wording depend on the specific bond issued. Harper explains that a bond is not insurance for the buyer: when a bond claim is paid, the bond company collects that amount back from the person or business that was bonded, so getting the bond amount and the obligee's exact name right matters. 7Company-reported. Surety bonds page 'We know this' section and FAQ distinguishing bonds from insurance. |
| Limits and Retentions | Confirm in your quote. | Harper says bond cost is a percentage of the bond amount, driven by bond type and the applicant's credit, but the reviewed page does not publish specific bond amounts, percentage rates or penal-sum figures. 7Not publicly disclosed. Surety bonds FAQ 'What does it cost?'; figures would appear on an actual bond quote. |
| Risk Services | Confirm in your quote. | Harper says it places bonds alongside the insurance program they usually travel with, rather than as a bond-only transaction. 7Company-reported. Surety bonds page introduction; describes Harper's typical placement pattern, not a requirement to buy both. |
| How to Apply | CNA bONdLINE supports underwriting, issuance and reporting of transactional bonds. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Harper says most license and permit bonds issue the same day or the next day, while contract bonds take longer because the bond company reviews the job first; it asks for the deadline and says it works to it. 7Company-reported. Surety bonds FAQ 'How fast can I get a bond?'; timing is a company statement, not a guaranteed turnaround. |
Full Comparison
More CNA vs Harper Comparisons
Other Surety Bonds Comparisons
Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- CNA Surety - Surety and Fidelity Bonds | CNA Insurance. CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28.
Harper
- Text Messaging Terms and Conditions. Harper Global Enterprises Inc.; Effective August 24, 2026; sections 1–3 (entity, consent and service messages), 5 (message costs), 9 (delivery) and 11 (coverage confirmation). Accessed 2026-09-15.
- We're Announcing $47M to Build the Insurance Company Every Business Deserves. Harper / Dakotah Rice; February 26, 2026 article: brokerage identity; AI-assisted submissions and follow-ups; 24–48-hour coverage statement; more than 165 underwriters; plans for additional direct appointments. Accessed 2026-09-15.
- Surety Bonds Insurance. Harper; Know your coverage: What is Surety Bonds insurance?; License & permit bonds, Contract bonds, Dealer bonds, Court & fiduciary bonds; Why Harper; FAQs on bond speed, the insurance-vs-bond distinction and pricing. Accessed 2026-09-23.
Surety Bonds Guide
- Glossary of Insurance Terms. National Association of Insurance Commissioners; Surety Bond; Fidelity. Accessed 2026-09-16.
- Surety bonds. U.S. Small Business Administration; Opening guarantee of work completion; Contract or commercial bonds; Bid, Payment, Performance, Ancillary; Eligibility > credit, capacity, and character. Accessed 2026-09-16.
- 40 U.S. Code § 3131 — Bonds of contractors of public buildings or works. Legal Information Institute, Cornell Law School, reproducing 40 U.S.C. § 3131; §3131(b) Type of Bonds Required — performance bond and payment bond. Accessed 2026-09-16.
- Surety Bonds. Chubb; Construction Surety Bonds (performance, payment, maintenance); Commercial Surety Bonds (license and permit, court, commercial contract). Accessed 2026-09-16.
- Surety Bonds Insurance. Harper; What is Surety Bonds insurance?; A bond is not insurance; License & permit bonds; Contract bonds — bid, performance, and payment; Is a bond the same as insurance? Accessed 2026-09-16.
