CNA Small Business Insurance: Products, Agents and Service
CNA directs small-business buyers to independent agents and describes CNA Connect as a businessowners policy for more than 600 small-business classes. Issuer and availability vary by policy and state, so confirm both in a quote. 1,2,3
What Is Gallagher?
Gallagher’s technology specialists serve startups through global enterprises, while its executive-risk team supports IPO and M&A needs; small firms seeking one simple digital quote should compare online agencies. 5,6,7,8,9
What Are Surety Bonds?
A surety bond guarantees that your business meets a specific obligation to a customer, contracting party or government agency. If a contract, license or permit requires one, get its exact form and amount; a bond is not insurance for your own losses. 11,12,13,14,15
Key Differences in Surety Bonds
Carrier route and brokerage role
CNA describes its surety business across commercial and contract bonds, serving buyers through agents and brokers; bONdLINE supports transactional issuance. Gallagher states directly that it brokers commercial surety between the principal, obligee and surety company. A buyer comparing these routes should establish whether the requested bond comes from CNA’s own surety operation or whether Gallagher will market the risk to a separate surety. 4 10
Commercial bond types and capital alternatives
Gallagher lists license, permit, court, public-official and customs bonds, and says its team can work with an existing program or replace letters of credit with bonds, including a cited $60 million power-purchase example. CNA’s record documents commercial and contract bond availability, not that particular collateral strategy. If a bond is intended to free bank capacity, ask Gallagher to model the collateral release; ask CNA’s appointed agent whether the same obligation can be underwritten as surety. 4 10
What to Confirm in Surety Bonds Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
CNA
Review Score
1 rated source
Customer feedback on CNA is mixed and hard to compare. NerdWallet gave it 4.5 out of 5 for manufacturers, while Trustpilot shows about 1.4 out of 5 from 49 mostly self-selected reviews.[1][5]
Read CNA reviewsGallagher
Review Score
3 rated sources
Gallagher has strong Trustpilot feedback and a favorable historical large-commercial survey result. Neither directly measures today’s US small-business service.[2][4][6]
Read Gallagher reviewsOffering Details
CNA vs Gallagher: Surety Bonds: documented features by provider
| Criteria | CNA Surety and Commercial Bonds | Gallagher Commercial Surety Bonds |
|---|---|---|
| Role in This Line | Confirm in your quote. | Gallagher places commercial surety bonds as a three-party arrangement between the client (principal), the party requiring the bond (obligee) and a surety company; Gallagher brokers the bond rather than acting as the surety itself. 10Company-reported. Group-level commercial surety practice page. |
| Issuing Insurer | Confirm in your quote. | The commercial surety page describes relationships with "leadership at all major surety companies" but does not name the specific surety that would issue a given client's bond. 10Not publicly disclosed. Checked the group-level commercial surety practice page. |
| Who It’s For | CNA says its surety offering serves a range from individuals and small businesses to Fortune 1000 companies through agents and brokers. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Gallagher says it serves commercial surety clients across healthcare, financial services, public utilities, and private and public companies, for both domestic and international projects, and separately lists surety bond programs as a recommended coverage for small IT and technology businesses. 10,6Company-reported. Group-level commercial surety practice page and the small-business technology-services page. |
| Coverage Features | CNA Surety markets commercial and contract surety bonds in all 50 states, Canada and Puerto Rico. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Gallagher says it places license and permit bonds, court bonds, public official bonds and customs bonds under its commercial surety practice, distinct from contract (construction) surety bonds, which it treats as a separate related product. 10Company-reported. Group-level commercial surety practice page; a service-menu description, not a specific bond's terms. |
| Limits and Retentions | Confirm in your quote. | The commercial surety page does not publish standard bond amounts, premium rates or collateral requirements; these vary by bond type and client. 10Not publicly disclosed. Checked the group-level commercial surety practice page. |
| Risk Services | Confirm in your quote. | Gallagher says its surety team can help replace letters of credit with bonds, work with a client's existing surety program, and facilitate collateral release, citing a case where it placed commercial surety bonds in place of letters of credit to support $60 million in power-purchase obligations for an energy-company client. 10Company-reported. Group-level commercial surety practice page case study; a single company-reported example, not independently verified. |
| How to Apply | CNA bONdLINE supports underwriting, issuance and reporting of transactional bonds. 4Company-reported. Entity: CNA brand; issuing CNA subsidiary may vary by product/state Product: United States commercial insurance Jurisdiction: United States Research source scope: Commercial/contract surety; US plus Canada/Puerto Rico Claim limitation: Company-reported; policy wording, underwriting and jurisdiction-specific availability control. | Confirm in your quote. |
Full Comparison
More CNA vs Gallagher Comparisons
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Sources
CNA
- Insurance for Small Businesses. CNA; Insurance for Small Businesses, lines 38-50 and 65-67 (CNA Central and agent route); lines 79-106 (product and stated appetite lists); page footer line 132 (CNA registered service mark). Accessed 2026-09-28.
- CNA Connect Small Businessowners Policy (BOP) | CNA Insurance. CNA; CNA Connect; coverages, product range, services. Accessed 2026-09-28.
- General Disclaimer. CNA; General Disclaimer paragraphs 1 and 5 (HTML lines 24 and 28): CNA describes Continental Casualty Company and its relevant affiliates; references to CNA may include one or more CCC affiliates; each particular policy/product/service is the responsibility only of the specific CNA company that issues or supplies it. Footer line 57 identifies CNA Financial Corporation as trademark registrant. Re-read 2026-09-29. Accessed 2026-09-29.
- CNA Surety - Surety and Fidelity Bonds | CNA Insurance. CNA; Surety/fidelity product sections, geography, agents/brokers, bONdLINE and claims services. Accessed 2026-09-28.
Gallagher
- Technology Insurance. Gallagher; Introduction; Solutions and coverages for the technology industry: Technology errors and omissions including cyber, Intellectual property insurance, Product liability, Employee benefits; Data-driven insights; global network. Accessed 2026-09-16.
- Insurance for Technology & IT Businesses. Gallagher Small Business; Protection for IT Professionals & Their Technology-Based Businesses; recommended coverage menu, including Surety Bond Programs; Connect With An Advisor. Accessed 2026-09-16.
- Executive and Financial Risk Insurance. Gallagher; Opening (insurance broking and placement); three key services; Directors and Officers; IPO and direct listings; Employment Practices; Fiduciary; Employee Dishonesty (Crime) and Fidelity Bond; Kidnap, Ransom and Extortion; M&A Transactional Insurance. Accessed 2026-09-16.
- Legal Information. Gallagher Small Business; Producer identification immediately above Quick Links. Accessed 2026-09-16.
- Woodruff Sawyer Is Now Gallagher. Gallagher; Opening; Executive and Financial Risk consulting; Continued access to client portals; contact form. Accessed 2026-09-16.
- Surety. Gallagher; Surety relationships that convert to future growth; Understanding commercial surety vs. contract surety bonds; Providing assurance that keeps business moving (License and permit bonds, Court bonds, Public official bonds, Customs bonds); The Gallagher Difference case study; Commercial Surety and Bonds Summary. Accessed 2026-09-23.
Surety Bonds Guide
- Glossary of Insurance Terms. National Association of Insurance Commissioners; Surety Bond; Fidelity. Accessed 2026-09-16.
- Surety bonds. U.S. Small Business Administration; Opening guarantee of work completion; Contract or commercial bonds; Bid, Payment, Performance, Ancillary; Eligibility > credit, capacity, and character. Accessed 2026-09-16.
- 40 U.S. Code § 3131 — Bonds of contractors of public buildings or works. Legal Information Institute, Cornell Law School, reproducing 40 U.S.C. § 3131; §3131(b) Type of Bonds Required — performance bond and payment bond. Accessed 2026-09-16.
- Surety Bonds. Chubb; Construction Surety Bonds (performance, payment, maintenance); Commercial Surety Bonds (license and permit, court, commercial contract). Accessed 2026-09-16.
- Surety Bonds Insurance. Harper; What is Surety Bonds insurance?; A bond is not insurance; License & permit bonds; Contract bonds — bid, performance, and payment; Is a bond the same as insurance? Accessed 2026-09-16.
