What Is the Baldwin Group?
Baldwin’s Insurance Advisory Solutions group describes commercial-risk and employee-benefit services for businesses and private-risk management for high-net-worth individuals and families; its business-insurance page outlines a five-step RiskMap process. 1,2
What Is Newfront?
Newfront suits growing and enterprise businesses seeking specialist insurance and benefits teams plus Navigator policy tools; small firms wanting an instant direct quote should compare online carriers. Its Partner Management tool is included in client service agreements. 4,5,6,7
What Is Workers’ Compensation Insurance?
Workers’ compensation can pay medical care and part of an employee’s lost wages after a work-related injury or illness. If you have staff, check who is covered in each state; owners, contractors and some workers may be treated differently. 9,10,11,12
Key Differences in Workers’ Compensation Insurance
How Much Risk the Employer Retains
Newfront describes guaranteed-cost and retro programs, large deductibles and alternative-collateral structures for workers’ compensation, allowing employers to vary how much risk they retain. The Baldwin Group lists standard placement consulting and possible captive consulting, but does not specify those structures in its reviewed claim. A buyer evaluating cash flow and retained losses should ask both advisers to model the same payroll and claims history and explain collateral requirements. 3 8
Claims and Safety Teams
Newfront names an Occupational Health & Safety team and claims advocates with adjuster, attorney, nurse and claim-manager backgrounds; its Circle of Care links injury prevention, claims management and recovery support. The Baldwin Group describes risk-mitigation experts and claims advocates, along with safety programs and training. Compare named staff, deliverables and carrier coordination rather than treating both advocacy descriptions as identical. 3 8
What to Confirm in Workers’ Compensation Insurance Quotes
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
The Baldwin Group
Review Score
No reviews found
The reviewed public sources do not establish a representative customer rating for The Baldwin Group’s commercial advisory business. BBB pages show different legal entities: an A+ regional insurance-agency grade with zero listed reviews and complaints for The Baldwin Group Mid-Atlantic, LLC, and an A- grade plus six complaints in three years for The Baldwin Group Personal Insurance, LLC. A 2026 personal-lines complaint describes delayed refund handling. A separate National General auto review mentions a Baldwin referral but concerns insurer policy administration. None of these observations supports a group-wide or commercial rating.[8][1][2][4][9][10]
Read The Baldwin Group reviewsNewfront
Review Score
1 rated source
Newfront has too little firmwide customer feedback for a reliable review verdict. An individual agent’s BBB grade does not establish the wider company’s service quality.[6]
Read Newfront reviewsOffering Details
The Baldwin Group vs Newfront: Workers’ Compensation Insurance: documented features by provider
| Criteria | Workers’ Compensation Programs and Services | Newfront Workers' Compensation |
|---|---|---|
| Role in This Line | Confirm in your quote. | Newfront brokers workers' compensation programs and provides claims advocacy and risk-control services; it does not underwrite the policy itself. 8Company-reported. Workers' compensation page Our Approach section. |
| Issuing Insurer | Confirm in your quote. | The reviewed workers' compensation page does not name an issuing insurer; the carrier depends on the specific program placed for each client. 8Not publicly disclosed. Page as read on 2026-09-23. |
| Coverage Features | The Baldwin Group markets workers’ compensation programs for businesses across industries and says requirements vary by state. It lists medical treatment, vocational rehabilitation, recovery costs, disability payments, and partial missed wages among possible benefits. 3Company-reported. Company-described programs and possible benefit categories. This is not policy wording or a legal determination for an employer. Actual requirements and policy terms vary by state. | Newfront offers guaranteed cost and retro (retrospectively rated) programs as well as large-deductible and alternative-collateral structures for workers' compensation, letting a client choose how much risk it retains versus transfers. 8Company-reported. Optimized Risk Financing section. |
| Limits and Retentions | Confirm in your quote. | The reviewed page does not publish deductible or retention amounts for large-deductible or captive workers' compensation programs; specific structures are described as 'identified and implemented' per client rather than listed with figures. 8Not publicly disclosed. Optimized Risk Financing section, no schedule of amounts. |
| Risk Services | The Baldwin Group says its workers’ compensation service includes risk-mitigation experts and claims advocates who help clients design and deploy programs and promote workplace safety. 3Company-reported. Company-reported services; no guaranteed service level, outcome, or availability for every account. The Baldwin Group lists workers’ compensation support that may include market access, coverage-placement consulting, safety programs, regulatory training, benchmarking, captive consulting, and mod-rating analysis. 3Company-reported. Company-listed potential program capabilities. The page does not say every capability is included in every engagement. | Newfront describes an in-house Occupational Health & Safety team focused on loss control and OSHA compliance, a claims advocacy team of former adjusters, attorneys, nurses and claim managers, and its 'Circle of Care' program combining injury prevention, claims management, and recovery support. 8Company-reported. Subject Matter Experts and Circle of Care sections. Newfront says clients get access to claims analytics, an online safety and HR learning management system, a safety/HR/wellness resource library, an OSHA recordkeeping and reporting tool, and an HR hotline. 8Company-reported. Technology-Based Resources section. |
| How to Apply | Confirm in your quote. | You engage Newfront for workers' compensation by requesting a consultation through the page; the practice is led by Frannie Epps with risk control led by Scott Rhymes, and no online quote or bind flow is described. 8Company-reported. Page call-to-action and Leadership section. |
| Claims Support | Confirm in your quote. | Newfront's claims advocates say they support clients through TPA (third-party administrator) and adjuster selection, reserve-increase guidance, and settlement-authority decisions throughout the life of a claim. 8Company-reported. Claims Advocacy section. |
Full Comparison
More The Baldwin Group vs Newfront Comparisons
Other Workers’ Compensation Insurance Comparisons
Sources
The Baldwin Group
- The Baldwin Insurance Group, Inc. Form 10-K for fiscal year ended December 31, 2025. U.S. Securities and Exchange Commission; filed by The Baldwin Insurance Group, Inc.; Part I, Item 1, “The Company,” lines 194–196; “Operating Groups,” lines 260–263; “Clients and Insurers,” lines 286–288; pp. 6–10; opened 2026-09-28. Accessed 2026-09-28.
- Business Insurance. The Baldwin Group; RiskMap process, lines 40–68; Connect With Us consultation invitation, lines 182–187; accessed 2026-09-28. Accessed 2026-09-28.
- Workers’ Compensation Insurance. The Baldwin Group; Workers’ compensation page, “Elevated Expertise” lines 20–23; Coverage Snapshot lines 32–58; Risk Reduction lines 62–76; page accessed 2026-09-29. Accessed 2026-09-29.
Newfront
- Business Insurance. Newfront; Purpose-Built Team; Full Transparency; Streamlined Program Management. Accessed 2026-09-15.
- Employee Benefits. Newfront; Employee Benefits heading; Tailored Solutions; Comprehensive Expertise: Benefits, Global Benefits, Compensation and Retirement. Accessed 2026-09-16.
- WTW Completes Acquisition Of Newfront. WTW; 27 January 2026 release; completion announcement and allocation of Business Insurance and Total Rewards to WTW segments. Accessed 2026-09-15.
- Worker's Compensation. Newfront; Our Approach: Optimized Risk Financing, Claims Advocacy, Circle of Care, Data-Backed Insights; Subject Matter Experts; Technology-Based Resources; Head of Casualty Practice Frannie Epps; Director of Risk Control Services Scott Rhymes. Accessed 2026-09-23.
Workers’ Compensation Insurance Guide
- Workers’ Compensation Insurance. National Association of Insurance Commissioners; Opening definition; mandatory coverage except Texas opt-in; exclusive remedy; monopolistic state funds; self-insurance note. Accessed 2026-09-16.
- Small Business Insurance. National Association of Insurance Commissioners; Typically covers medical expenses, rehabilitation costs and lost wages; check with your state insurance department; ask these questions / who qualifies as a covered employee (contractors, part-time staff, interns); payroll and type-of-work rating factors. Accessed 2026-09-16.
- DWC employer information. California Department of Industrial Relations, Division of Workers’ Compensation; Opening trade-off and California requirement; basic benefits including medical care, temporary and permanent disability, supplemental job displacement, return-to-work supplement and death benefits; out-of-state employer note. Accessed 2026-09-16.
- Employer resources. Texas Department of Insurance, Division of Workers’ Compensation; In Texas, private employers can choose to carry workers’ compensation insurance coverage, but it is not required in most cases; lost wages and medical benefits; except when gross negligence results in a fatality, coverage limits liability. Accessed 2026-09-16.
