At-Bay vs
Nationwide
At-Bay centers its offer on cyber, technology E&O and related security services, with insurer and eligibility details that vary by product. Nationwide’s commercial catalogue spans small-business and specialty lines and describes agent-supported purchase and account services. Request product-specific terms from either provider rather than comparing catalogue labels. 1,14
Introduction
At-Bay’s cyber and technology focus is more specialized than Nationwide’s broad commercial catalogue. If you need technology E&O or security services, check the exact At-Bay product and charges; if you need broader business lines, ask Nationwide which products and underwriting company apply. 1 14
Coverage Comparison
| Coverage | At-Bay | Nationwide |
|---|---|---|
| Builders risk | Not listed | Listed 18Nationwide lists builders risk among inland-marine products. The page does not establish project-specific coverage periods, valuation, or exclusions. |
| Business owner’s policy | Not listed | Listed 16,14Nationwide markets a BOP for eligible small businesses and describes property and liability elements with optional additions; actual coverage is controlled by policy forms. |
| Cargo and transit | Not listed | Listed 18Nationwide lists motor truck cargo among inland-marine products. This is not evidence of broad cargo coverage or any particular commodity/route acceptance. |
| Commercial auto | Not listed | Listed 14,15Nationwide lists commercial auto in its small-business product catalogue. The dedicated destination page was inaccessible during review; no vehicle, driver, or state terms are inferred. |
| Commercial property | Not listed | Listed 19,27Nationwide markets commercial property for business buildings and contents; property values, covered causes, limits, and exclusions depend on the policy. |
| Crime | Not listed | Listed 23,25Nationwide markets commercial crime insurance and management-liability crime products; exact insuring agreements and fidelity form are not established here. |
| Cyber liability | Listed 3At-Bay offers primary and excess cyber insurance for businesses with revenue up to $5 billion. | Listed 21,14Nationwide markets cyber liability and data-breach insurance to business customers; quote and policy terms determine eligibility and coverage. |
| Directors and officers | Not listed | Listed 26,25Nationwide Management Liability & Specialty markets a distinct D&O product. The reviewed materials do not establish issuer or form for a particular risk. |
| Employment practices liability | Not listed | Listed 20,25Nationwide markets EPLI through small-business and management-liability channels; the reviewed pages do not establish a standard grant or eligibility. |
| Equipment breakdown | Not listed | Listed 16,27Nationwide presents equipment breakdown under its BOP coverages; the individual policy controls inclusion and terms. |
| Fiduciary liability | Not listed | Listed 25Nationwide Management Liability & Specialty lists fiduciary liability as a distinct commercial-liability product; terms and availability remain quote-specific. |
| General liability | Not listed | Listed 27,16Nationwide lists general liability in its professional-office package description and BOP materials; this establishes marketing only, not standalone availability or policy scope. |
| Management liability | Not listed | Listed 25,26Nationwide Management Liability & Specialty markets multiple distinct management-liability products, including D&O, fiduciary, crime, and EPLI; no single bundled form is inferred. |
| Professional errors and omissions (E&O) | Listed 4At-Bay offers primary miscellaneous professional liability insurance. | Listed 24,15Nationwide markets professional E&O for professional-service exposures. This does not establish technology E&O or any particular profession’s acceptance. |
| Surety bonds | Not listed | Listed 22,14Nationwide markets commercial surety bonds. A bond is a contractual guarantee and is not interchangeable with an insurance policy. |
| Technology errors and omissions (E&O) | Listed 2At-Bay offers primary and excess technology errors and omissions insurance for businesses with revenue up to $5 billion. | Not listed |
| Tools, equipment and inland marine | Not listed | Listed 18,15Nationwide markets inland-marine products including contractor equipment and installation floaters; product availability and covered property vary. |
| Umbrella and excess liability | Not listed | Listed 14,15Nationwide lists commercial umbrella for small businesses. Reviewed catalogue evidence does not establish attachment, limits, underlying requirements, or a specific excess form. |
| Workers’ compensation | Not listed | Listed 17,14Nationwide markets workers’ compensation and describes state-variable benefits and services. State law, policy, and employer eligibility govern. |
A listing may be arranged through an insurer or partner. “Not listed” means this catalogue has no separate offering recorded; ask the provider whether it can quote the coverage and request the policy terms.
Current Spot Scores
Each score uses the rubric for that provider’s documented role. Providers with more than one role may have a score for each.
At-Bay
Hybrid providerBroker
5.2/ 10Assessed provider: At-Bay. Scope: At-Bay Insurance Services LLC as producer/broker and At-Bay Specialty Insurance Company as a Delaware-based E&S carrier, with issuer evidence limited to Cyber and Tech E&O policies announced as issuing on its own paper beginning August 7, 2023.
Carrier & MGA
7.1/ 10Assessed provider: At-Bay. Scope: At-Bay Insurance Services LLC as producer/broker and At-Bay Specialty Insurance Company as a Delaware-based E&S carrier, with issuer evidence limited to Cyber and Tech E&O policies announced as issuing on its own paper beginning August 7, 2023.
Nationwide
No Spot Score
Assessment subject unavailable
Review Scores
These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.
At-Bay
Review Score
2 rated sources
At-Bay’s public review evidence is thin: one old G2 review and a BBB complaint record. It is not enough to judge day-to-day service or claims handling.[3][6][9]
Read At-Bay reviewsKey Differences Between At-Bay and Nationwide
Specialist Coverage and Product Scope
At-Bay focuses on cyber, technology E&O and miscellaneous professional liability; its Tech E&O product combines professional and cyber exposures, while optional managed detection and response (MDR) is a separate service. Nationwide markets cyber and professional E&O as separate catalogue lines alongside many other commercial products. Nationwide’s general E&O materials do not establish a technology-specific E&O grant, and At-Bay’s line names do not establish a general commercial package. If you need technology-related protection, compare the actual Tech E&O wording with the separate Nationwide options and confirm whether security services carry added charges. 2 7 7 14 24
Insurer and Eligibility Checks
At-Bay says its products are underwritten by non-admitted insurers and discloses a producer and surplus-lines broker entity. Its 2023 carrier announcement does not establish the current insurer for every product, and its pages show different Tech E&O limits by route. Nationwide’s terms say products may not be offered by every group company or in every state; its materials do not map commercial products to specific issuers. Ask each provider for the legal insurer and applicable policy version for your state and product. 1 11 2 30 30
Security and Claims Support
At-Bay describes Stance monitoring, training and cyber-advisor access for eligible policies, subject to an embedded security fee and endorsement; separate MDR is also available. Nationwide describes a business account for claims filing and tracking and says a claims professional is assigned after notice, with same-day contact described as an aim. These are different service functions, not comparative claims outcomes. Ask whether any At-Bay security charge is included in the quote and who will handle notice and follow-up for the Nationwide policy. 7 8 28 29
What to Confirm in Quotes
- For At-Bay, confirm the current issuer, state eligibility, Tech E&O limits and any security fees or endorsements. Its prior carrier announcement and route-specific limits do not resolve a current proposal. 11 2 7
- For Nationwide, ask which underwriting company issues each line and whether technology E&O is actually proposed; general professional E&O marketing does not establish technology-specific coverage. 30 14
- Compare claim-notice instructions, retentions, exclusions and service charges using the written policies. At-Bay describes incident support, while Nationwide describes intake and assignment; neither establishes claim outcomes. 8 29
Compare Services
What each provider documents about the services you may need
| Criteria | At-Bay | Nationwide |
|---|---|---|
| Business role | At-Bay offers cyber, technology E&O and miscellaneous professional liability, with coverage described as underwritten by non-admitted insurers. At-Bay Insurance Services LLC is its disclosed property-and-casualty agency and surplus-lines broker. 1,5Company-reported. US brand and disclosed producer; company statements, not regulatory verification. | Nationwide markets commercial insurance through small-business, agribusiness, middle-market and specialty channels. Its general P&C disclosure names Nationwide Mutual Insurance Company and affiliated companies as underwriting companies; the reviewed materials do not map each commercial product to its legal issuer. 14,15,30Company-reported. Nationwide-branded U.S. commercial insurance; issuer and availability vary by product/company/state. |
| Customer focus | Large technology companies may fit At-Bay’s published Tech E&O appetite, but the quote route matters: its product page lists up to $5 billion revenue and $10 million limits, while its broker platform lists $100 million and $3 million. These are ceilings, not guaranteed offers. 2Company-reported. Current product-page appetite; no inference of pre-revenue, industry-specific or California eligibility. A September 2023 Tech E&O appetite PDF still accessible on At-Bay’s site has lower revenue and limit ceilings than the current product page and lists restricted classes including autonomous AI. It should not be treated as current eligibility guidance; ask underwriting for the applicable appetite version. 12,2Company-reported. Legacy document has inconsistent autoquote revenue figures internally. Current HTML controls description of advertised ceilings, but current class eligibility remains unresolved. | Nationwide presents separate commercial routes for small businesses, midsize and large businesses with complex risks, E&S/specialty customers, and agribusiness operators. These are published segments, not a promise of product eligibility. 14,15Company-reported. Public U.S. commercial segment descriptions; product and state eligibility remain quote-specific. |
| Coverage lines | Technology companies can compare one Tech E&O product for professional and cyber exposures, including coding errors, failed implementations and customer contractual indemnity; service-credit damages remain subject to policy terms. 2Company-reported. Product highlights, not an issued policy or universal contract coverage. At-Bay’s cyber policy may address business interruption, system failure, extortion, privacy liability and financial fraud such as social engineering or invoice manipulation; your quote and policy set the actual limits and conditions. 3Company-reported. Current cyber product offering; components are not separate catalogue products. Businesses needing miscellaneous professional liability can ask At-Bay about primary coverage with limits up to $5 million and a tailored definition of professional services; state restrictions apply, and the product is claims-made-and-reported with a duty to defend. 4Company-reported. Current MPL page; eligibility and policy wording remain underwriting-specific. If you need limits above primary Cyber or Tech E&O, At-Bay lists excess options for those lines; this does not establish a general commercial umbrella policy. 3,2Company-reported. Shared umbrella-excess key used only for explicitly marketed excess products. | Nationwide lists BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety for small businesses, and separately markets inland marine, builders risk, professional E&O, commercial property, crime, D&O, fiduciary liability and management-liability products. Product listings do not establish that a buyer qualifies or that a named coverage is included in another policy. 14,15,18,24,19,23,25Company-reported. Current official U.S. commercial catalogue pages reviewed Sep 29, 2026; not a complete state/class appetite map. |
| Access to insurers | Do not assume a past carrier announcement identifies today’s insurer: At-Bay’s 2023 announcement said eligible new E&S Cyber and Tech E&O would use At-Bay Specialty Insurance Company, but it does not settle a current California quote or MPL issuer. 11Company-reported. Historical announcement effective August 7, 2023; no buyer-specific policy reviewed. Ask who will issue your MPL policy: the current product page names no insurer, and a 2023 announcement naming United Specialty Company does not establish the present carrier or California availability. 4,13Not found in reviewed sources. Current issuer not established; preserve source spelling without converting historical brand wording into a verified legal-entity record. | Nationwide identifies Nationwide Mutual Insurance Company and affiliates as possible P&C underwriting companies and says each underwriter is responsible for its own products. The reviewed general disclosure does not name the issuer for each commercial product; check the policy and declarations. 30Company-reported. General group disclosure, not a line-, policy- or state-specific insurer crosswalk. |
| Application process | An online quote is not bound coverage; At-Bay’s broker process still requires application review, chosen limits and retentions, documents, effective date, contingencies and signatures before binding. 6,4Company-reported. Public broker workflow; no application submitted and no speed guarantee inferred. | Nationwide says small-business buyers can start an online quote and then call or work with an agent to purchase. Its BOP page says a quote can be started online; this does not establish online binding for every product or applicant. 14,16Company-reported. Official small-commercial and BOP pages; no application was submitted or purchase flow completed. |
| Servicing and renewals | Eligible policies may include Stance monitoring, fraud defense, employee training and cyber-advisor access, but the Embedded Security Fee and endorsement apply; MDR is a separate purchase from At-Bay Security, LLC. 7Company-reported. Current service descriptions and footnotes; no claims of effectiveness or independent testing. You can buy optional MDR for endpoint and email protection, or MXDR for endpoint, email, identity and cloud; At-Bay says these can be bought beyond policyholders too. Confirm service eligibility and any conditional coverage enhancements or premium credits. 7Company-reported. Security services, not additional insurance coverage lines; comparable approved solutions may also qualify. Avoid an unwanted automatic renewal by confirming your dashboard route and deadlines: At-Bay describes rapid and manual renewals, and says rapid renewals bind automatically 15 days before expiry. 6Company-reported. Company-described workflow; no promise of unchanged renewal price or terms. | Nationwide describes a 24/7 online business account for policy management, claims filing/tracking, documents and billing; if a certificate is not in the account, it directs customers to request one online or contact an agent. 28Company-reported. Company-described account features; access depends on policy/account and does not measure service quality. The commercial overview, small-business catalogue and business account pages reviewed here do not establish renewal notice timing, who initiates renewal discussions or how a renewal transaction is completed. These steps remain unverified; this is not evidence that renewal service is absent. 31,14,28Not found in reviewed sources. Only named public pages reviewed 2026-09-29, not policy documents or every account workflow. NerdWallet reports fewer general-liability complaints than expected for 2022–2024. Its discussion describes commercial-property complaints as slightly above expectations, while its methodology calls them about expected; that discrepancy remains unresolved. 32Verified. NerdWallet’s commercial business-insurance editorial analysis only. This is an attributed product-line complaint comparison, not direct NAIC verification, a claim-outcome finding, or evidence about any identified underwriting company. Do not combine this measure with consumer review averages or treat the unresolved commercial-property discrepancy as a single settled result. |
| Claims assistance | After a cyber incident, At-Bay describes an in-house claims team, breach coach, response partners and incident-reporting routes; this documents its stated process, not claim payment or service quality. 8,9Company-reported. Cyber incident process; confirm policy-specific notice obligations and consent requirements, including non-cyber E&O claims. | Nationwide says business claims can be reported online, by phone or through an agent and that a claims professional is assigned after submission. Same-day contact is described as an aim, not a guarantee. 29Company-reported. General company-described commercial claims process; not an independent outcome measure or product-specific administrator map. |
Sources
At-Bay Official Website
- Cyber, Tech E&O & Professional Liability Insurance. At-Bay; Product cards and agency disclosure. Accessed 2026-09-16.
- Tech E&O Insurance Coverage and Policy Highlights. At-Bay; Tech E&O Coverage Highlights; Primary & Excess Appetite; footnotes 1–7; state disclaimer. Accessed 2026-09-16.
- Cyber Insurance. At-Bay; Cyber Coverage Highlights; Primary & Excess Appetite. Accessed 2026-09-16.
- MPL Insurance: Coverage Highlights & Appetite. At-Bay; MPL Coverage Highlights; MPL Appetite; state restrictions. Accessed 2026-09-16.
- Licenses. At-Bay; Producer introduction; California row; agency and surplus-lines footer. Accessed 2026-09-16.
- Broker Platform. At-Bay; How it works: Create a quote, Customize your quote, Bind your policy, Manage renewals; FAQs. Accessed 2026-09-16.
- At-Bay Stance. At-Bay; Real Protection Against Real Threats; Endpoint, Email, MXDR; footnotes 1 and 3–6. Accessed 2026-09-16.
- Claims Handling. At-Bay; At-Bay Cyber Incident Roadmap; The At-Bay Claims Team. Accessed 2026-09-16.
- Response & Recovery. At-Bay; Minimize Downtime with One Partner; integration with claims process. Accessed 2026-09-16.
- Terms of Service. At-Bay; US terms effective April 11, 2023: Insurance Product Terms; Payment Policy; Service. Accessed 2026-09-16.
- At-Bay Begins Issuing Policies on its own E&S Paper. At-Bay; August 9, 2023 release: opening paragraph and new-business transition effective August 7, 2023. Accessed 2026-09-16.
- At-Bay Surplus Tech E&O Appetite Guide. At-Bay; Pages 1–2; September 2023 copyright; revenue and limit statements; Restricted classes. Accessed 2026-09-16.
- At-Bay Doubles Miscellaneous Professional Liability Appetite. At-Bay; September 28, 2023 release: final paragraph before Media Contacts. Accessed 2026-09-16.
Nationwide Official Website
- Small Business Insurance. Nationwide; Small business products and solutions, lines 185–214: BOP, workers’ compensation, commercial auto, umbrella, EPLI, cyber and surety; purchase guidance lines 235–247. Accessed 2026-09-29.
- Small Business Insurance Solutions for Agents. Nationwide; Specialized small commercial solutions: BOP, auto, workers’ compensation, cyber, EPLI, umbrella, inland marine and professional liability; page states appetite varies by state, lines 129–163, 191–193. Accessed 2026-09-29.
- Business Owners Policy (BOP Insurance). Nationwide; BOP audience/employee/sales criteria and coverages, lines 181–225; additional coverage options lines 244–277; policy/availability qualification line 326. Accessed 2026-09-29.
- Workers’ Compensation Insurance. Nationwide; Workers’ compensation benefits, state variability, claims/risk-management services and eligibility discussion, lines 216–259. Accessed 2026-09-29.
- Insurance for Inland Marine. Nationwide; Inland marine and Builder’s Risk products lines 184–225; contractor equipment, installation floater, riggers liability, motor truck cargo and warehouse legal liability lines 258–318. Accessed 2026-09-29.
- Commercial Property Insurance. Nationwide; Business buildings, contents, equipment and fixtures; policy customization and agent quote route. Accessed 2026-09-29.
- Employment Practices Liability Insurance. Nationwide; Dedicated EPLI product page; product identity and company-described policy scope. Accessed 2026-09-29.
- Cyber Liability & Data Breach Insurance. Nationwide; Dedicated commercial cyber/data-breach product page; company-described product scope. Accessed 2026-09-29.
- Commercial Surety Bonds. Nationwide; Dedicated commercial surety product page and bond purpose. Accessed 2026-09-29.
- Commercial Crime Insurance. Nationwide; Dedicated commercial crime page and covered crime examples. Accessed 2026-09-29.
- Errors and Omissions Insurance. Nationwide; Professional E&O product page; professional-service errors and financial-loss description. Does not establish technology-specific E&O terms. Accessed 2026-09-29.
- Commercial Liability Products. Nationwide Management Liability & Specialty; Distinct D&O, fiduciary liability, crime and EPLI products; audience and claims-reporting description. Accessed 2026-09-29.
- Directors and Officers Liability. Nationwide Management Liability & Specialty; D&O primary scope of coverage, selected features and claims reporting. Accessed 2026-09-29.
- Commercial Office Space Insurance. Nationwide; Professional-office BOP, commercial property, GL, business income and equipment breakdown; E&O, auto, EPLI and management-liability options. Accessed 2026-09-29.
- Business Insurance Member Resources. Nationwide; Online business account, 24/7 self-service, claims filing/tracking, documents, bills and certificate-of-insurance help. Accessed 2026-09-29.
- Business Insurance Claims FAQ. Nationwide; Commercial claims intake and assigned claims professional; same-day contact is described as an aim, not a guarantee. Accessed 2026-09-29.
- Terms and Conditions for Nationwide.com. Nationwide; P&C products not offered by all companies/states; policy/declarations control; NMI and affiliates may underwrite; each underwriter responsible for own products, lines 358–368 and 391–394. Accessed 2026-09-29.
- Nationwide Commercial Insurance. Nationwide; Commercial audiences and general commercial route; cited only alongside directly inspected linked product pages. Accessed 2026-09-29.
- Nationwide Business Insurance Review 2026 — commercial complaint analysis. NerdWallet; Same inspected NerdWallet commercial review as nerdwallet-review; updated June 3, 2026. Findings and contrary evidence, lines 332–372: lower-than-expected general-liability complaints and commercial-property described slightly above expectations. Methodology, lines 495–508: commercial-property complaints characterized as about expected. Rating display, lines 226–323: 4.5 page header and 4.0 Nationwide card. Accessed 2026-09-29.




