AIG vs Markel Insurance: How Do They Compare for Tech E&O Insurance?

AIG describes third-party economic-loss allegations from service errors; Markel’s overview describes professional liability across a wider range of technology services. 3,6

What Is AIG?

AIG is the marketing name for American International Group, Inc.; AIG says its insurance products are written or provided by subsidiaries or affiliates. Its U.S. business pages list commercial casualty, property, cyber, management and professional liability, and specialty programs, but a brand-level page does not identify the insurer for a particular policy. 1,2

Read the AIG profile

Read the AIG Tech E&O Insurance page

Markel Insurance: Specialty Business and Products

Markel Insurance is Markel Group's specialty and small-business insurance business, with offerings across packages, workers' compensation, cyber, professional and management liability, property, marine, and surety. Products use different insurers and distribution routes, so compare the issuer and terms shown on the specific quote. 4,5

Read the Markel Insurance profile

Read the Markel Insurance Tech E&O Insurance page

What Is Technology Errors and Omissions (E&O) Insurance?

Technology errors and omissions coverage can help pay when a customer claims your software, hosting, installation or technology advice caused financial loss. If you provide tech products or services, check each activity; cyber incidents and unrelated professional work need separate review. 7,8,9,10,11,12,13

Read the full coverage guide

Key Differences in Tech E&O Insurance

Coverage design and fit

Markel lists software and SaaS, hardware businesses, and consultants among technology-service businesses for its professional-liability product. AIG identifies technology service providers as its target and describes allegations of errors or omissions in performing those services, including economic loss. Applicants whose work spans hardware, software, and consulting should ask each underwriter to classify every revenue stream and identify applicable exclusions. 3 6

Eligibility, services, and placement

Markel invites prospective customers or brokers to contact its underwriting team but does not establish a quote or binding timeline. AIG describes a professional-liability claims team with in-house and third-party experts. Ask Markel about submission timing and ask AIG how those claim resources apply to technology accounts. 3 6

What to Confirm in Tech E&O Insurance Quotes

  • Ask AIG Technology to specify the form terms and limits relevant to your technology services. 3
  • Ask Markel technology to confirm how its stated program details apply to your business and proposed policy. 6

AIG and Markel Insurance Review Scores for 2026

These averages can combine ratings for different products, locations, and customer groups, including approximate BBB grade conversions. Read each review for the sources, scope, and calculation.

AIG Review Score

4.4/ 10

Review Score

2 rated sources

Customer ratings for AIG are low: Trustpilot shows 1.9 out of 5 from 252 reviews, and NerdWallet gives 2.5 stars and notes more claims complaints than expected. These pages cover many AIG products and countries, so they only loosely describe business insurance.[1][2]

Read AIG reviews

Markel Insurance Review Score

7.5/ 10

Review Score

2 rated sources

There is little public customer feedback on Markel. Trustpilot shows 2.5 out of 5 from just 5 reviews, and BBB lists 12 complaints closed in the last three years.[4][3]

Read Markel Insurance reviews

AIG vs Markel Insurance Tech E&O Insurance Compared

AIG vs Markel Insurance: Tech E&O Insurance: documented features by provider

CriteriaAIG Technology Services E&OMarkel technology errors omissions (official overview)
Role in This Line

AIG markets Technology Services E&O as coverage for technology service providers. AIG is the marketing name; its legal footer says products are written or provided by subsidiaries or affiliates and does not identify the issuer for an individual policy. 3Company-reported. AIG’s U.S. Professional Liability page’s distinct Technology Services description. This is not a named policy form or issuer assignment.

Markel describes offering technology errors omissions for the audience stated on the cited product page. 6Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Who It’s For

AIG identifies technology service providers as the target audience for this offering. It does not publish a complete eligible-occupation list or state-by-state appetite on the reviewed page. 3Company-reported. Target audience stated in AIG’s Technology Services section; applicant eligibility remains underwriting-specific.

IT and technology service businesses, including software/SaaS, hardware businesses, and consultants listed by Markel. 6Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Coverage Features

AIG describes coverage for claims alleging errors or omissions in the performance of technology services, including third-party economic-loss allegations. The marketing description does not establish that a specific claim is covered; policy definitions, exclusions and conditions control. 3Company-reported. AIG’s marketing description of Technology Services E&O; no policy form or endorsement was reviewed.

The cited product page describes professional liability for broadly defined technology services, including software/SaaS, hardware, and consulting examples. Marketing description only; actual coverage, exclusions, conditions, limits, and availability depend on the issued policy and jurisdiction. 6Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Limits and Retentions

The reviewed page does not state standard limits, retentions or deductibles for Technology Services E&O. Confirm them in the quote and issued policy. 3Not publicly disclosed. AIG’s U.S. Professional Liability page reviewed 2026-09-30; no buyer-specific quote or policy was reviewed.

The cited overview does not set a universal limit or retention for this line. Ask for the proposed policy form, limits, retentions, exclusions, and conditions in the quote. 6Not publicly disclosed. Only the cited marketing page was reviewed for published limit and retention information; no policy-form entitlement is inferred.

Risk Services

AIG says its professional-liability claims team includes in-house professionals and third-party experts, collaborates with clients during claims, and uses claims data to help evaluate and mitigate loss. These are general company-reported professional-liability services, not a guaranteed outcome for a technology E&O claim. 3Company-reported. AIG Professional Liability page claims description; technology-specific service standards are not stated.

Confirm in your quote.

How to Apply

Confirm in your quote.

The page invites prospective customers or brokers to contact Markel or the named underwriting team. The page does not establish a quote, bind, or coverage-effective timeline. 6Company-reported. technology errors omissions marketed by markel; scope is limited to the cited official product overview and described audience. This is not a policy form or a universal eligibility statement.

Related Pages for AIG vs Markel Insurance Tech E&O Insurance

Tech E&O Insurance Pages for AIG and Markel Insurance

Other Coverage Lines Compared for AIG vs Markel Insurance

Other Tech E&O Insurance Provider Comparisons

Sources for AIG vs Markel Insurance Tech E&O Insurance

Sources About AIG

  1. Investor Relations. American International Group, Inc. (AIG); About AIG and legal footer; lines 244–246 and 327–331. Accessed 2026-09-28.
  2. Business. AIG US; Surplus Lines heading and paragraph, lines 357–359. Accessed 2026-09-28.
  3. Professional Liability Insurance. AIG US; Technology Services description, lines 335–339; claims expertise lines 273–279; broker contact lines 385–389; legal footer policy-language caveat lines 485–489. Accessed 2026-09-30.

Sources About Markel Insurance

  1. About us. Markel; Markel at a glance; description of Markel Insurance within Markel Group Inc. Accessed 2026-09-28.
  2. Markel Group Inc. 2025 Form 10-K. U.S. Securities and Exchange Commission; filed by Markel Group Inc.; Cover page; Part I, Item 1 Business—Markel Insurance, U.S. Wholesale and Specialty, Programs and Solutions; Part II, Item 7/8 for group and segment risks. Accessed 2026-09-28.
  3. IT Professionals E&O Insurance. Markel; Who is this for; software/SaaS, hardware, consultants; professional liability and cyber sections. Accessed 2026-09-30.

Sources for the Tech E&O Insurance Guide

  1. Glossary of Insurance Terms. National Association of Insurance Commissioners; Professional Errors and Omissions Liability; Errors and Omissions Liability | Professional Liability other than Medical. Accessed 2026-09-16.
  2. Insurance and Bonding Guidelines. Georgia Department of Administrative Services; Professional Liability / Errors and Omissions p.6; Technology Errors & Omissions (Cyber Liability) §9 pp.7–8. Accessed 2026-09-16.
  3. Appendix J – Contractor’s Insurance Requirements, Information Technology Umbrella Contract – Manufacturer Based (Statewide). New York State Office of General Services; §4 Technology Errors and Omissions, printed p.6 / PDF p.6; claims-made tail note. Accessed 2026-09-16.
  4. Technology Errors and Omissions Insurance. The Hartford; What Is Technology Errors and Omissions Insurance?; differences between cyber liability and errors and omissions; How Technology Errors and Omissions Insurance Works With Contracts. Accessed 2026-09-16.
  5. DigiTech Enterprise Risk Management. Chubb; Coverage Synopsis > Third-Party Liability Coverage > Technology Errors and Omissions; Cyber, Privacy and Network Security Liability; footer product-summary disclaimer. Accessed 2026-09-16.
  6. Chubb DigiTech Enterprise Risk Management Policy — Technology E&O, Cyber and Privacy Short Form Application. ACE American Insurance Company / Chubb; Claims-made notice p.1; §2 Nature of Operations product/service schedule pp.2–3; §7 Technology E&O pp.4–5; §9–10 current and desired coverage pp.5–6. Accessed 2026-09-16.
  7. Cyber Risk for Technology Companies. Travelers; CyberRisk Tech coverage includes… technology errors and omissions; businesses can choose cyber protection, E&O protection or both; E&O coverage helps address… errors, omissions or negligent acts in the performance of its services. Accessed 2026-09-16.

Updated . Spot, a product of Tools for Enlightenment, publishes this research and works in the commercial insurance market. The comparison applies the same criteria to both providers. Editorial policy. To suggest a correction, contact Spot with the page URL and supporting source.

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